Managed Services Group, LLC

Gutters, Basement Waterproofing, Insulation,

About us

Welcome to Managed Services Group!!! We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from start to completion of a project. We understand the needs and expectations of our customers, so we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. With a wonderful staff dedicated to your happiness we are sure you will find we are the contractor for you.

Services we offer

Disaster Recovery Services Dry-rot, Water or Pest Damage - Major Repair Gutters Gutter Covers and Accessories - Install or Replace Seamless Metal Gutters - Install Insulation Batt, Rolled or Reflective Insulation - Install or Upgrade Blown-In Insulation - Install or Upgrade Waterproofing Drainage Insulation Crawlspace Encapsulation/ Vapor Barrier Crawlspace Supplemental Beams Crawlspace Moisture Control

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available
Zelle

Our Recent Projects


Photos of past projects

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-14 of 14 reviews

Leah
11/2024
5.0
Google Review
I recently moved into a house that needed its crawlspace repaired. It wasn’t encapsulated and the inspector found moisture issues. Shane was excellent and a true professional. He came out and inspected my crawlspace, recommended how he’d re encapsulate it, fix the soil grading. Because of the moisture issues, he recommended a dehumidifier. He brought a crew that fixed all of the issues over two days. His work stopped the condensation on my indoor windows and lowered the humidity in my crawl space from 70% to 50%. So much better! Thank you Shane!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Managed Services Group, LLC
Hi Leah, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are satisfied with the work we did in your crawlspace. Your feedback means the world to us and motivates our team to continue delivering top-notch service. It's always a pleasure to work with customers like you, and we're glad we could help make your home more comfortable and efficient. If you have any further needs or questions, please don't hesitate to reach out. We're always here to help! Best regards, Managed Services Group

Robin Robertson
04/2024
5.0
Google Review
I chose Managed Services Group after speaking to several contractors and I am so happy I did. MSG is the only company that could handle all the problems with my crawl space including making an access door and providing new gutters with guards. Shane and his team did a fantastic job! He also added a couple of pleasant surprises. I highly recommend him to anyone needing to eliminate moisture problems in their home. The man listens to your needs and comes up with creative solutions. He was a real pleasure to meet and I will continue to call upon him as needs arise. You won't go wrong if you call Shane!
Rating CategoryRating out of 5
Yes, I recommend this pro

chris P.
09/2023
5.0
gutter repair
  + -1 more
5 stars! From my initial call to installation. Professional, courteous and prompt. First rate. I'd recommend any of their services. MSG LLC
Description of Work: Gutters & guards
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Managed Services Group, LLC
[Member Name Removed], We so appreciate the time you took to review us. We thank you for the kind words. Let us know how we can help you in the future. -MSG

sylvia S.
08/2023
5.0
insulation, basement waterproofing
  + 0 more
Excellent . On time neat and very professional.My home was respected in every way as coverings very put down to protect along with wearing shoe coverings. I would use this service again.
Description of Work: Insulation and crawl space incapsulated
Rating CategoryRating out of 5
Yes, I recommend this pro

Jean M.
05/2023
5.0
gutter repair
  + -1 more
Everything went extremely well. I had a lot of questions and Shane quickly responded to my questions and concerns. Rarely have I received such superb customer service. Work was done on time and the gutters look great. I would gladly hire Shane for any other projects--great job.
Description of Work: Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Sheena H.
04/2023
5.0
insulation
  + -1 more
Very pleased with their work. Highly recommended!
Description of Work: Insulation
Rating CategoryRating out of 5
Yes, I recommend this pro

kimberly B.
04/2023
5.0
gutter repair
  + -1 more
They arrived on time. They had to make additional repairs on a rafter. I thought the pricing was fair. I would recommend this company.
Description of Work: Gutter Repair & Replacement and fascia and soffit

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Irene H.
03/2023
5.0
basement waterproofing, foundation repair
  + 0 more
They did what they said they would do, timely, and I had no complaints. They did an excellent job and it was an A+ for me. I would call them again without hesitancy. Scot was very honest, trustworthy, understanding, and considerate. They did what they supposed to do, and I was pleased with the service.
Description of Work: They did a foundation repair in my basement, waterproofing, and put the humidifier.
Rating CategoryRating out of 5
Yes, I recommend this pro
$31,000

Will W.
03/2023
5.0
gutter repair
  + -1 more
This crew 2as unbelievable. Showed up on time, got to work, removed the old gutter and downspouts and replaced with bigger gutter, guards and down spots. Cleaned up and we're gone after checking with me and making sure I was happy. Price was very reasonable. Can not say enough good about the company, the owners and crew.
Description of Work: Gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Phil W.
03/2023
5.0
remodeling, basement waterproofing
  + 0 more
Scott and his team at Managed Services Group helped us navigate a really challenging situation after our basement flooded. They took a holistic and cost-conscious approach to ensure our basement won't flood again, from the walls around the foundation to a new sump pump system, to some landscaping updates that will all help move water AWAY from our house and never show up in the basement again. Scott and his team were communicative and helpful and we always felt like they had our best interests in mind.
Description of Work: Basement Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aaron T.
03/2023
5.0
gutter repair
  + -1 more
Excellent. The service team that performed the job were very professional. They actually made some last minute modifications to the design that improved the overall appearance of the project. I would highly recommend them to anyone looking for gutter repair or replacement.
Description of Work: Gutter Repair & Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Georgi Guruli
06/2022
5.0
Google Review
we were extremely pleased with the excellent work that managed services group company did to replace our gutters. They were thorough, dilligent and attentive. We highly recommend their services to anyone looking to hire reliable and courteous professionals.
Rating CategoryRating out of 5
Yes, I recommend this pro

Austin
01/2022
5.0
Google Review
Managed Services Group is a phenomenal contractor to work with. They did a gutter and gutter guard install and was very impressed with their efficiency and professionalism. Would recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Managed Services Group, LLC
Austin, Thanks for taking the time to share your experience with us. We really appreciate your business. Let us know what we can do for you guys in the future.

Alice Larkin
09/2021
2.0
Google Review
I had some big issues with the projects and although I will still not consider using them in the future, I do appreciate the manager coming to my house to assess the problem and committing to making some of it right.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Managed Services Group, LLC
Alice, I’m sorry to hear you had a frustrating experience. I really appreciate you bringing this issue to my attention, your feedback helps us strive to do better.

    Contact information

    9601 Gayton Road Suite 206, Richmond, VA 23238

    http://www.managedservicesgroupllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gutters,
    Basement Waterproofing,
    Insulation,
    Foundation Repair,
    General Remodeling

    FAQ

    Managed Services Group, LLC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Managed Services Group, LLC accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle
    Yes, Managed Services Group, LLC offers free project estimates.
    No, Managed Services Group, LLC does not offer eco-friendly accreditations.
    No, Managed Services Group, LLC does not offer a senior discount.
    No, Managed Services Group, LLC does not offer emergency services.
    Yes, Managed Services Group, LLC offers warranties.
    Managed Services Group, LLC offers the following services: Disaster Recovery Services Dry-rot, Water or Pest Damage - Major Repair Gutters Gutter Covers and Accessories - Install or Replace Seamless Metal Gutters - Install Insulation Batt, Rolled or Reflective Insulation - Install or Upgrade Blown-In Insulation - Install or Upgrade Waterproofing Drainage Insulation Crawlspace Encapsulation/ Vapor Barrier Crawlspace Supplemental Beams Crawlspace Moisture Control

    Contact information

    9601 Gayton Road Suite 206, Richmond, VA 23238

    http://www.managedservicesgroupllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed