LOWES

Hardware & Home Improvement Stores, Doors, Plumbing,


Services we offer

BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.7
Showing 1-16 of 16 reviews

david S.
07/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Betty Booker M.
06/2016
4.0
home improvement stores
  + -1 more
They need a little bit of bump up, some of the clerks are absolutely fabulous and some of them couldn't give a hoot, they are not knowledgeable and they are trying to replace, some of them have an attitude but mostly they are good but when you run into somebody that really doesn't care you are doesn't know what they are talking about then that's the problem.
Description of Work: I used Lowe's for Hardware & Home Improvement Stores.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Nancy M.
03/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken E.
02/2014
5.0
home improvement stores
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick J.
07/2012
5.0
locksmith, home improvement stores
  + 0 more
I liked their services. They were quick, efficient, and seemed to care about what was going on.
Description of Work: I used Lowes to changed all my locks. I brought all my locks to them, and they rekeyed them all for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Maura B.
10/2008
5.0
plumbing
  + -1 more
I learned a lot! Got a really cool, but inexpensive bathroom faucet, too!
Description of Work: They helped me choose everything needed to install and accessorize a sink.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

JANET G.
01/2007
5.0
appliance sales
  + -1 more
We got a great deal on a front-loading washer. I had a 10% off coupon, plus a $110 rebate, plus a rebate on the delivery charge ($65). They showed up earlier than expected, hauled off the old washer, and installed the new one. Both guys were very courteous.
Description of Work: I purchased a new washer from Lowe's. They delivered and installed it, plus hauled away the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

LOUIS J.
10/2006
4.0
home improvement stores
  + -1 more
I found the paint supply selection to be satisfactory. Lowe's had all of the items I needed such as brushes and drop cloths. Lowe's had about 5 "special" collections of paint from various designers such as Laura Ashley. These required mixing. They also carried "standard" paint that did not require mixing. Each gallon of specialty paint cost about $22. I would recommend getting the gallon rather than the quart because the quart cost about $13. The mixing process took a little too long. There was only one person doing the mixing, so there were about 4 customers in line. I waited about 35 minutes just to get my paint mixed. Specialty paint cannot be returned. I did not find any computer assistance or the like, which would give me an estimate of how much paint I would need to buy (for given wall dimensions). I ended up needing to return to buy more paint.
Description of Work: I used Lowe's for paint supply. The Lowe's paint center mixed three specialty paints for me. I also purchased paint thinner, various sizes of brushes, painter's tape, and drop cloths.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

08/2006
4.0
window treatments
  + -1 more
They got my blinds hung and they are straight and level. I was satisfied with their installation job. They are nice blinds and they all work properly. They were neat and didn t leave any mess behind. They were respectful in my home and the reason for the B grade is because I just liked to leave room for improvements.
Description of Work: They put up Plantation blinds on 5 windows for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Christopher G.
08/2006
5.0
carpet installation
  + -1 more
Lowes did a great job on my bedroom floor. They also sprayed some kind of hardwood freshener because the wood smelled like some kind of animal waste. They did awesome on my room, it looks and smells great.
Description of Work: They installed carpet in my large bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

08/2006
4.0
custom cabinets, countertops, home remodeling
  + 1 more
We went to Lowe's and picked out the counter top and cabinets that we wanted. They then set the appointment for their installers to come out and install the counter top and cabinets for us. The installers are subcontractors to Lowe's and really did not seem to know what was going on with this job. It was a long process and there were many mistakes that they had to fix. They were more than ready to fix the mistakes to make us happy. There were many issues along the way about things we had worked out with Lowe's and the installers were out of the loop. We are having Lowe's remodel our bathroom, but, it was something that was set up at the same time as the countertops and cabinets. I would probably not use them for it, had we not already signed the contract and paid for the work.
Description of Work: Lowe's came to my home and installed new counter tops as well as new cabinets. They installed 6 cabinets.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

08/2006
5.0
doors
  + -1 more
They did a real nice job and the sales person was nice and polite also. We set a date for them to install the door and the tech called right on that day and said he was on his way. He put in the storm door without any problems and the quality of work was done well. He kept his mind on his work and he worked quickly to get the job done. There wasn t any garbage left behind and I was happy with the ending results.
Description of Work: They installed a storm door for me and also took off the old door and hauled it away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
5.0
plumbing
  + -1 more
This company was always on time and finished the project quick. They were very clean and they always cleaned up their mess. The workers were very courteous. They did a good job in my bathroom.
Description of Work: I had a new toilet installed in one of my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

08/2006
5.0
garage doors
  + -1 more
They did a great job and had the best prices for the quality of door openers that we chose. I knew because we shopped around and compared prices before we bought them. Their guy did a good job here and got us set up in about two hours. The openers work just fine without any problems.
Description of Work: They installed two automatic garage door openers for our 2 car garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
garage doors
  + -1 more
Lowes did a very good job installing the opener and balancing the garage door. I was very impressed with the pricing. I thought that it was really worth it. I do not believe that I would have found anyone cheaper to do such a good job. I am very satisfied with my opener and I am enjoying the great prices I received from them
Description of Work: Lowes installed a garage door opener and balanced the garage door for me as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

07/2006
5.0
doors
  + -1 more
There were no problems the company came on time and completed the job very quickly and with great workman ship. They made sure that everything was to my satisfaction before they left and cleaned up any mess that that made. I would hire this company for a lot of different things that are done in my home. The old door was there for about ten years and it was getting very worn.
Description of Work: They installed a storm door on the front porch and I have a three-bedroom ranch style home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1640 WEST BROAD ST, Richmond, VA 23220

    http://www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 AM
    Monday:
    7:00 AM - 10:00 AM
    Tuesday:
    7:00 AM - 10:00 AM
    Wednesday:
    7:00 AM - 10:00 AM
    Thursday:
    7:00 AM - 10:00 AM
    Friday:
    7:00 AM - 10:00 AM
    Saturday:
    7:00 AM - 10:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Plumbing,
    Garage Doors,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Window Treatments,
    Locksmiths,
    Countertops and Backsplashes,
    Ceramic Tile,
    Carpet Sales and Installation,
    Cabinet Making

    FAQ

    LOWES is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 8:00 AM

    Monday: 7:00 AM - 10:00 AM

    Tuesday: 7:00 AM - 10:00 AM

    Wednesday: 7:00 AM - 10:00 AM

    Thursday: 7:00 AM - 10:00 AM

    Friday: 7:00 AM - 10:00 AM

    Saturday: 7:00 AM - 10:00 AM

    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.
    LOWES offers the following services: BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.

    Contact information

    1640 WEST BROAD ST, Richmond, VA 23220

    http://www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 AM
    Monday:
    7:00 AM - 10:00 AM
    Tuesday:
    7:00 AM - 10:00 AM
    Wednesday:
    7:00 AM - 10:00 AM
    Thursday:
    7:00 AM - 10:00 AM
    Friday:
    7:00 AM - 10:00 AM
    Saturday:
    7:00 AM - 10:00 AM