The first appointment, no one showed up. I called after the appointment window had closed, and was informed that their person "had mechanical trouble" and they would call me back for a new appointment time. They did not call back. When I called to set up a new appointment time, they picked a date and said they would call me back with a specific time window. They did not call back. I called again to get an appiontment window. The new date and time came and went, and no one showed up again. I called them after the appointment window had closed, and they said "the service call had been cancelled" -- I did not cancel it, and no one ever called me to inform me of this. Lloyd's does not show up for appointments, they do not return phone calls when they say they will, and they do not call customers when they cancel appointments. I have wasted way too much time dealing with these people. I would NEVER use them for any type of service, because they do not respect their customer's time.
Description of Work: Lloyd's was going to perform a mattress inspection, as part of a warranty claim.
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Service Categories
Upholstery Cleaning,
Furniture Refinishing and Repair,
Carpet Cleaning,
Water & Smoke Damage,
Dry Cleaning,
Carpet Sales and Installation
FAQ
Lloyd's Restoration and Cleaning Services LLC is currently rated 1 overall out of 5.
No, Lloyd's Restoration and Cleaning Services LLC does not offer free project estimates.
No, Lloyd's Restoration and Cleaning Services LLC does not offer eco-friendly accreditations.
No, Lloyd's Restoration and Cleaning Services LLC does not offer a senior discount.
Yes, Lloyd's Restoration and Cleaning Services LLC offers emergency services.
No, Lloyd's Restoration and Cleaning Services LLC does not offer warranties.
Lloyd's Restoration and Cleaning Services LLC offers the following services: Water, fire, storm damage restoration, mold and lead restoration, cleaning of repair of carpet, upholstery, area rug, leather, odor control & HVAC.