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Lane Homes & Remodeling Inc

General Remodeling, Sunrooms and Patio Enclosures, Kitchen and Bath Remodeling,

About us

Who we are and what we do** Lane Homes & Remodeling Inc was founded by Ed and Catherine Lane in 1984 as a design/build remodeling company. We provide in-house design and construction services for additions, kitchens, baths, outdoor living spaces, basements/attics and other special projects. We also offer the Lane Homes Care & Repair division that deals with smaller projects, preventative maintenance and repairs, i.e. windows and siding, repairs or replacement, etc. ----- Design/Build : 5 Reasons to choose design/build: 1. You have a single point of contact. You do not need to hire both an architect and a builder. with lane's design/build process, your project is in the hands of a team of professionals all working together as a single entity. 2. You are a part of your design team. You do not need to serve as an intermediary between an architect and builder. instead, with lane's design/build process you will be actively involved in team discussions right from the very beginning stages. 3. The design meets your budget. You do not have to send your design out to bid and then find out it cannot be built within your budget. With design/build the lane team is able to provide accurate pricing at the start of the process. 4. Design/build saves you money. As a builder, lane has knowledge of the construction techniques and materials that will provide you the most cost effective, maintenance-free, energy saving solution for your project. this knowledge influences the design of your project from the outset. 5. Design/build saves time. the design/build system can allow lane to procure materials and equipment and to begin construction even before the final plans are complete. therefore, your project may be completed more quickly. ----- care & repair: our professional team will perform an on site visual inspection of the interior and exterior of your home. We will then create a detailed home repair and preventative maintenance report that packages all of the work into one estimate. When you’re ready for the work to begin, our care & repair team will take care of the rest. Once work begins, we keep open communication throughout the process and provide timely care and attention to all of your needs. Additional email - edward@lanebuilt.com.

Business highlights

40 years of trusted experience

Services we offer

Remodeling kitchens and bathrooms, additions, sunrooms, basements, attics, outdoor living, renovations, porches, decks & attic.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
7%
2
14%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
3.8
professionalism
4.6
responsiveness
4.5
punctuality
4.4
Showing 1-14 of 14 reviews

john W.
06/2016
2.0
decks, masonry, home remodeling
  + 1 more
unknown

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0


Michelle B.
08/2015
5.0
remodeling, home remodeling, sunrooms
  + 1 more
Lane Homes and Remodeling delivered a kitchen transformation that exceeded all of my expectations in so many ways. Alex Van Nuys headed the design phase and really listened to my ideas and preferences. She was very patient as she helped me choose cabinets, appliances, paint, hardware, and tile. She understood that with our open floor plan the new components had to compliment several existing spaces, and the final result achieves that goal beautifully. I really appreciated having the computer generated renderings to get a better feel for how our ideas would look before construction started. I think that helped ensure that we were all on the same page before construction began. As we moved to construction, Tom Homer, took the reins of the project. We had a very tight timeline for the installation and he kept everything right on track. Each project will have a problem or two. When we had a couple of logistical issues pop up, he worked calmly and got them resolved very quickly, keeping me informed each step of the way. He was managing several projects simultaneously with mine, but I never felt like he didn?t have time for my questions or that my project was not as important as any of the others he was watching over. Ron Burns was here each day making sure that all of the little details required to keep things on track were addressed. He was extremely considerate at each step, always finding ways to accomplish the tasks required with minimal disruption or discomfort for me and my family (including my two beagles). We painted the lower cabinets, and he devised a temporary venting system to reduce the fumes in the house while it was drying. He also made sure that things were done right and to my satisfaction, no matter how many trips to Lowes or the paint store it took. Each person from Lane Homes and Remodeling was professional and courteous while they were working in my home. In addition, each specialty contractor required for the job was outstanding. Robin Davis delivered new custom cabinets that were exactly what I had envisioned and are made to last. Sean Peters did an amazing job on our tile. It was so nice that each person wanted to make sure that I was completely happy and that I didn?t have to settle for ?good enough?.
Description of Work: Complete remodel of our kitchen. Design services - construction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Richard G.
06/2015
3.0
remodeling
  + -1 more
I met Alex, the design consultant, at our home and we walked through my ideas and plans. Everything seemed excellent until she, before inviting a contractor and before investigating all possibilities, inquired on my budget. I explained that my whole purpose in having them out there was to get an idea of what it would cost. After more back and forth, I finally caved and explained that I'd like to have it all done for under 20k, which didn't seem unreasonable given what I'd heard from other contractors. She explained that it would be closer to 40k, and an immediate look of disinterest passed over her. I could tell she was checking out, and I explained that I'd be willing to work with her and change the budget if I could get a compelling reason to do so. She suggested I send her the measurements I'd taken and she would get back to me. I sent the measurements the following week and heard nothing for another week. Her response told me that the job wasn't for them and she recommended someone to do the drywall and electrical. I replied, slightly shocked as I'd never had a contractor simply refuse a project of that size before, and explained again that I would like to work with them if she could help me understand where my budgeting went wrong (I'm more than wiling to admit error here). I've received no response as yet, and I take this to mean they remain disinterested. My recommendation would be to only contact them if you: 1. Do not plan to research project cost yourself and simply want a turnkey solution with little to no hassle. 2. Have a project that exceeds $40,000, otherwise, they have bigger fish to fry. 3. Are not planning on bidding the process out competitively, as they will not come close to other contractors with similar build quality. For verification, I received a quote from a custom home builder for under 25k, and he told me he was going to be expensive because this isn't his normal area of business. I have since received quotes for far less from smaller operations who have far more reviews and A+ ratings from Angie's List members. They offer HGTV style turnkey solutions at a premium cost. Unfortunately, and this is speculation entirely,it seems the overhead cost is passed through in the final pricing and is reflective in the type of projects they are willing to take.
Description of Work: I requested a quote for a small basement remodel and design as well as walk up storage in our garage. Basement is approximately 800 sqft and would need the entire ceiling dry-walled, a little electrical, some plumbing (which was dependent on having to go through the concrete under the basement, an option I was willing to dismiss), HVAC to existing ducts (4 vents and 1 return), paint, and carpet flooring.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

$40,000

Kathy H.
01/2015
5.0
ceramic tile, countertops, flooring contractor, masonry, plumbing, basement remodeling, sunrooms, replacement windows
  + 6 more
unknown
Description of Work: Removed and retiled master bedroom shower and bath area. Outstanding workman ship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark M.
08/2014
5.0
sunrooms, ceramic tile, countertops, decks, flooring contractor, plumbing, remodeling, pavers, gravel, fireplaces, marble & granite, basement remodeling
  + 9 more
Considering the number of moving parts involved in our project, it went extremely well. All of the subcontractors used by Lane are top notch and work was of highest quality. Initial design was thoughtfully crafted. The work was done in the time frame outlined at the initial meeting. Particularly noteworthy was the creative manner in which they overcame an issue created by the original builder to enable the project to meet our desires and stay within Code. Not only were there absolutely no cost surprises, several times Lane staff suggested ways to save money on the project. We would wholeheartedly recommend Lane to anyone who wants true quality.
Description of Work: Major renovation. Added a room off the kitchen (new space) including an exterior stairway, finished an attic space into a conditioned bonus room, completely finished the basement (~1680 sq ft) including bar with granite countertop and gas fireplace with stone surround, added a stone surround gas fireplace in the living room, installed granite countertops and tile backsplash to the kitchen, repaced the bathtub in one bathroom, and installed a screened porch under the new room. The new room off the kitchen has hard wood floors that had to match the existing kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310,000

DeLayne M.
07/2014
5.0
remodeling, replacement windows, home remodeling
  + 1 more
They took a deposit for drawings, then came out and took measurements and pictures of inside and outside of house. They asked detailed questions of how the family used the kitchen, preferences, etc. I explained my desire to and quot;gutand quot; the existing, original kitchen, tear down the existing dining room wall, and create one large kitchen. As well as create entrance with door and stairs through exterior wall to existing room. A design was presented, then tweaked several times. A price, work schedule, and payment schedule was presented, and then the work began in January of 2008. For the most part, everyone was very professional, and the work was completed close to schedule, with just normal delays. There were a few minor things, that I did an issue with. But, even after 6 years, Edward Lane Jr. took care of the issues. Edward Lane Jr. has always been nothing less than a gentleman, and professional businessman, with a desire to please the customer.
Description of Work: Completed an entire kitchen renovation, replaced windows in entire house (excluding attic). replaced additional side entry door, inside door, and made and access through an exterior wall to what was an "added on" room, which included a door, and short stairway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$189,000

Daryn C.
02/2014
2.0
home remodeling
  + -1 more
They were a throw away bid that was way overpriced. I assume they did not want the work but they did not want to tell us that. They were responsive and professional but they could have told me that they do not want to do my job.
Description of Work: I got a bid from Lane Homes & Remodeling Inc for kitchen remodeling. The bid was $60,000.00 which was two or three times higher than the other bids we got.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Lynn B.
01/2014
5.0
home remodeling
  + -1 more
Excellent work; however, it turned out to be more of a 6 month project. The plumber caused a leak which ran down to the first floor, ruining the D/R table and floor. Lane did the right thing and made everything right in the end. However, it just took too long and was way too stressful dealing with the plumber's insurance company and getting the dining room flooring in, etc. The floor had to be sanded and stained twice since there was garbage in the stain and the poly actually started popping up.
Description of Work: Two small bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$60,000

S.A. S.
02/2013
5.0
sunrooms, masonry
  + 0 more
Their service is always fantastic. They are prmopt with estimates and make sure the work is done to my satisfaction.
Description of Work: Their service was used for a brick patio extension.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

S.A. S.
02/2013
5.0
decks, remodeling, sunrooms
  + 1 more
They are always very prompt and professional and do whatever it takes for sanctification. They are to match the designs I provide for service.
Description of Work: Their service was used to install Glass porch enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven M.
06/2011
5.0
home builders, home remodeling
  + 0 more
Edward Lane was very professional and the work done was excellent. Lane Homes is expensive but we have no regrets having used them. We received there number from two different friends who had similar jobs done and were equally satisfied.
Description of Work: We had an addition added to our house and had our kitchen and two bathrooms redone.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280,000

Mack D.
03/2011
5.0
decks, remodeling
  + 0 more
Ed Lane listened to what my wife and I wanted to do and returned in approximately 10 days with a very professional plan as I've seen, with detailed architectural drawings, task lists, and materials list and time frame for construction, which as to be 30-45 days depending on weather and inspections. I thought their price somewhat high, but their references were impeccable, they guaranteed their work, and a professional architect with 20 years experience who I had look over Lane's plan gave an approving review, so we went with them. The work was completed between mid-May and the end of June. All the workmen-carpenters, masons, electricians, painters, and our project manager were professional, courteous, and unobtrusive. A change order in mid June was integrated into the work with no delay in the completion date. County inspectors passed all phases without any problems, and the inspector gave the job a very high rating on his final inspection, My wife and I were delighted with the results, and our neighbors gave it rave reviews as well.
Description of Work: -Pulled down the existing stoop front porch and built a new extended front porch with brick facing, concrete aggregate flooring with continuous concrete underneath, aluminum columns, and additional lighting -Replaced water damaged fascia around window -Replaced front and rear entry doors -Added pedestrian entry door to garage, with door light. -Rekeyed all door locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37,000

S.A. S.
01/2011
5.0
home builders, remodeling, sunrooms
  + 1 more
They are good guys! The father and the son are great! If you are not happy with their work, they will do everything they can to make it right. They are the best construction company I have every dealt with!
Description of Work: They installed a fence and enclosed an area on the backside of my home with a copper roof. They have done numerous jobs for me in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

charles J.
05/2010
1.0
remodeling, garage builders, home builders
  + 1 more
Worst contractor I have ever used. Took 11 months and three different carpenters to convert an existing carport to a garage, which should have been a 2 month job. I had the first carpenter removed from the job as he cut into a live electrical breaker box with a circular saw! After I threw him off the job for being unsafe, they sent him back out as a helper for the second carpenter! I threw him off the job again. Lane Homes could not understand why I was so upset. Took three tries with major repairs between each inspection to pass the Henrico county building inspector. Thats why it took so long for the job. Charged what I later found out was about double the going rate for the work. The back wall of the garage which was sheetrock and supposedly sealed on the outside developed black mold from water seeping in. I had to have the sheetrock ripped out, a portion of the back wall rebuilt correctly, and the drain system they installed under the deck rebuilt. On top of it all the garage has pooled water on the floor every time it rains since day one.
Description of Work: Conversion of an existing open carport to an enclosed garage. Addition of a small 3 foot by 9 foot deck between the garage and the sunroom. Installation of a small drain system under the deck.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$16,000

Response from Lane Homes & Remodeling Inc
I was caught in a state of wonderment after reading this report filed with Angle’s List by the members on a job we had completed in the spring of 2001, over 10 years ago. It is not at all an accurate description of Lane Homes & Remodeling, our employees or the work that we perform. Our corporate culture is one in which everyone in our company puts “service above self”. We provide our client with creative designs, fair value added pricing, efficient and timely construction, and a friendly respectful experience. This is not to say that we don’t make mistakes from time to time. We do …and we are happy to resolve those issues quickly. I appreciate the feed back we get from our clients …from the members. It has helped us to become a better company. I called the members and went by to meet them and to review the work that we had done. I found the members to be very friendly and cordial; not at all kin to the visceral comments they made about our company and employees. I suspect they were flexing their internet muscle having joined Angie’s List. I inspected the project, on a number of occasions, and talked with the members in length about the problems they were having. Water was coming in under the garage door which is the result of reusing the old carport concrete floor that had always sloped in from the driveway. Repaving only exacerbated the problem. The leaking in the back wall, which was never meant to be water proof, was the result of the gutters being clogged with leaves and spilling over; also, subsequently a patio had been built trapping the water between the main house and the carport/garage. Proper drainage had not been maintained. The existing flat roof, which was not part of our original construction, was in need of immediate repairs and was being improperly used as an outdoor walk-over to an attic room. I witnessed water leaking into the carport/garage through the improperly maintained roof. The mistake that we made was in design, trying to turn an old carport into a garage. It was never going to look and act like a garage built from the ground-up. We should never have agreed to build it. It was not in keeping with the kind of work we typically do. Mr. member said it was not in their budget, at the time, to build a new garage as we had suggested. We built exactly what they asked us to build by their approval of the design, specifications, and price. They paid for their project in full and we never were notified that they were dissatisfied with the project …until recently. As a good faith gesture, our design department has designed for the members, free of charge, a story and a half free-standing two car garage with a finished room above complete with full bath, wet bar, closet, office space, and stair case. They now have a beautiful set of plans and renderings showing all the finishes. Lane Homes & Remodeling, Inc. wishes the members the very best, and we hope they will build and enjoy their new garage for many years.

    Contact information

    12536 Patterson Avenue, Richmond, VA 23238

    www.lanebuilt.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Decks and Porches,
    Homebuilders,
    Masonry,
    Basement Remodeling,
    Windows,
    Plumbing,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Ceramic Tile

    FAQ

    Lane Homes & Remodeling Inc is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    Lane Homes & Remodeling Inc accepts the following forms of payment: Check
    No, Lane Homes & Remodeling Inc does not offer free project estimates.
    Yes, Lane Homes & Remodeling Inc offers eco-friendly accreditations.
    No, Lane Homes & Remodeling Inc does not offer a senior discount.
    No, Lane Homes & Remodeling Inc does not offer emergency services.
    Yes, Lane Homes & Remodeling Inc offers warranties.
    Lane Homes & Remodeling Inc offers the following services: Remodeling kitchens and bathrooms, additions, sunrooms, basements, attics, outdoor living, renovations, porches, decks & attic.

    Contact information

    12536 Patterson Avenue, Richmond, VA 23238

    www.lanebuilt.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed