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Junk Shuttle

Hauling, Garbage Collection, Moving Companies

About us

Junk Shuttle is Richmond's finest local junk and clutter removal company serving the Metro Area, Henrico, Chesterfield, Midlothian, Short Pump, Hanover and beyond. We are fully licensed and insured and employ a professional, courteous staff who are sure satisfy your needs. Just look at our fantastic customer reviews! We handle ALL the bagging, lifting, hauling, and clean-up so you don't have to lift a finger! We are not a national franchise, so we are able to provide responsive, personalized service at a reasonable price. And like all good stewards, we work hard to keep as much material out of our local landfills as possible through recycling, e-cycling, donating, and repurposing your junk. Please call us for a free estimate today!

Business highlights

15 years of trusted experience

Services we offer

Junk,Clutter, and Trash Removal, Yard & Construction Debris Removal, Home, Office, & Storage Cleanouts, Downsizing & Relocation Assistance, Hoarding Assistance, Retail Space Cleanouts, Farm Cleanups, Eviction & Foreclosure Assistance, Light Demolition (sheds, decks, hot tubs, etc.), Hourly Labor Available. We Remove-Furniture, Old Appliances, Electronic Equipment, Playsets, Grills, Exercise Machines, Hot Tubs, Bicycles, Old Tires, Old Clothes, Furniture, Trash, Renovation, & Yard debris.

Services we don't offer

We remove just about anything except for Hazardous substances.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.0252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 252 reviews

Kelly D.
05/2017
5.0
moving companies
  + -1 more
It was somewhere between $200 & $300 for what I had. I tried to use them again recently, but they’re busy, apparently popular. I wasn’t able to get them the second time around, but they were fantastic. They were easy to make an appointment. They were quick to confirm that appointment. It was a painless experience.
Description of Work: They removed a whole bunch of stuff out of my house. They came in, did a quick assessment, offered me a fair price, and very quickly removed what I needed them to remove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Junk Shuttle
Thank-you very much for your business. Sorry we were not able to get to you last time but please call on us again. Hope you have a great fall and hope to see you again soon. Junk Shuttle, LLC. Phone: (804) 895-0303.

Michael R.
05/2017
5.0
garbage collection, hauling services, moving companies
  + 1 more
Bruce and his team did a fantastic job. Excellent communication, extremely punctual and just an all around good guy. Great family business, followed through to the T on all promises; no complications, no misunderstandings, just competence. He even went above and beyond by providing an additional service based on some quirks related to this particular job. The first load he removed from the house was 2.5 tons...and that was just the first load. Was a huge cleanup and it was handled like a breeze. This was one of those times that you hire a professional, you're happy to pay the money and your life is better off for doing so. Thanks much Bruce!
Description of Work: A family member's duplex had been filled to the brim from collecting possessions for decades. Every single room was now a storage unit filled with junk. I needed the entire house cleaned out. This was not a job for the queasy and would have been entirely overwhelming to attempt on my own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,005

Response from Junk Shuttle
Thank-you so much for trusting Junk Shuttle to get the job done. Like I said several times, it all comes down to having team members on the crew that understand what it means to perform a quality job. I am so fortunate to have a great crew. I will pass your kind words on to them as that is where the credit belongs. Best of luck moving forward with your plans for the house. I am looking forward to seeing the finished product!

Lauren M.
04/2017
5.0
hauling services
  + -1 more
Can't say enough good things about this company - they were easy to get in touch with and schedule my service. They arrived on time (to the minute) and were very efficient in removing the items. Very friendly on the phone and in person - I would highly recommend.
Description of Work: Junk removal from my garage - including bathroom vanity, toilet, rug, and stove/oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82.5

Response from Junk Shuttle
Thank-you again for purchasing our Angies List Big Deal. It was a pleasure to serve you and we would welcome the opportunity to assist again in the future if needed. Have a great summer! Junk Shuttle, LLC.

Edward C.
03/2017
5.0
hauling services
  + -1 more
Went great. Took a load off my mind.
Description of Work: Remove bedroom furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Junk Shuttle
Thank-you so much. It was a pleasure to serve you. Enjoy that new furniture!

Clifton H.
02/2017
5.0
hauling services
  + -1 more
It went great. If you need junk removed call these folks.
Description of Work: I had a lot of unused items stored under and around my house removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Junk Shuttle
Thank-you for choosing Junk Shuttle. We know you have choices and we appreciate that you chose our local company to help. Please call on us again if we can be of assistance in the future. Have a nice spring!

Jessica F.
02/2017
5.0
hauling services
  + -1 more
They were great! Removing the old refrigerator was difficult because of some issues with our doors, but they stayed for over an hour and were exceptionally committed to the job. Eventually they found a way to get it out of the house. Amazing!
Description of Work: Removing old furniture and a refrigerator, miscellany.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Junk Shuttle
Thanks [Member Name Removed]. Have a good spring! Please call on us in the future, if we can help.

Kenneth M.
02/2017
5.0
hauling services
  + -1 more
Excellent! When I was ready to pay him Bruce reminded me to check my credit card statement to see if Angie's list had already charged me for the service. They had. Good businessman. Will need his services again.
Description of Work: Remove junk from garage. This was an Angie's deal offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Shuttle
Thank you very much [Member Name Removed]. Thanks too for the landscaping referral!

Clifton H.
02/2017
5.0
garbage collection, hauling services
  + 0 more
They were very professional and insured that they packed the truck as tightly as possible to avoid charging more then needed.
Description of Work: I had a lot of old junk removed from my cellar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica F.
01/2017
5.0
hauling services
  + -1 more
great! they were very committed to the job.
Description of Work: removing junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

LAVONDA R.
01/2017
5.0
garbage collection, hauling services
  + 0 more
They completed the job in three hours. They were professional and performed the job as requested.
Description of Work: They hauled away the furnishings inside the home (including the attic) and the heavy stone furniture in the yard as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Shuttle
It was a pleasure to work with you [Member Name Removed]. Thanks once again for choosing junk shuttle. We know there are other options out there. All the best to you and your mom!

Tomomi R.
11/2016
5.0
hauling services
  + -1 more
That went fine. It was during the summer because I didn't call them until then. I like that Deal.
Description of Work: That was a Big Deal. They took away my junk, my trash and other things I had in the garage that I wanted to get rid of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82.5

Dale P.
11/2016
5.0
garbage collection, hauling services
  + 0 more
They did a great job. Right on time and fished quickly, despite having three separate areas needing clearing. I almost feel guilty for posting so little for such fantastic service.
Description of Work: Junk removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rick W.
11/2016
5.0
hauling services
  + -1 more
Very professional. Told them what I needed and they went right to work. Finished quickly. Good cleanup.
Description of Work: Washing machine, old mattresses/box springs, broken chair, table frame, scrap wood, junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larry B.
10/2016
5.0
hauling services
  + -1 more
They were pretty good. They were good on the price. I think the delay was on our part. They were good once we finally contacted them to do the job. Their punctuality was good. Their professionalism was outstanding.
Description of Work: I purchased a big deal for Junk Shuttle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David W.
09/2016
5.0
hauling services
  + -1 more
This is the second time using Junk Shuttle. And once again, they did a fantastic job removing ALL of the debris and cleaning up the area. I would HIGHLY recommend Junk Shuttle for removing your bulk junk, garbage and other debris.
Description of Work: Junk hauled away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Jiang D.
08/2016
5.0
hauling services
  + -1 more
Need a quick service to clean out household trash and found Junk Shuttle had a good promotion on the service. Purchased the coupon and got contacted very fast and scheduled the earliest day as my availability. They came in on time and were very professional to load these trash quickly. Couldn't be happier as this is my first service with a company with so many great reviews. Thanks.
Description of Work: Household trash haul away from move out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Betty C.
08/2016
5.0
moving companies
  + -1 more
They were prompt, courteous, extremely professional and efficient. The tub and shower pan were moved without any damage to floors or woodwork. I would highly recommend them and use them again. Great company!!
Description of Work: Removal of large heavy jetted tub and shower pan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

John B.
08/2016
5.0
hauling services
  + -1 more
They were prompt, courteous, professional. They gave an accurate estimate and did a nice job.
Description of Work: Took upright piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James M.
07/2016
5.0
hauling services
  + -1 more
Junk Shuttle was great. Arrived on time and completed work within the hour. Would highly recommend them.
Description of Work: Pick up junk pile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

JD H.
05/2016
5.0
garbage collection
  + -1 more
As always, prompt, courteous, speedy, awesome: my latest collection of rubbish vanished from my garage, and I can think once again. Thank you, thank you!
Description of Work: Picked up a sprawling mess from my garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Junk Shuttle
You are very welcome. Our crew enjoyed working with you as well. We love our repeat Angies List Customers. Have a great summer!

DANIEL G.
04/2016
1.0
garbage collection, hauling services
  + 0 more
This was the second time I used Bruce's company or should I say attempted to. The first time, they came out, quoted me.. it seemed a bit high but I was glad to get the job done. I mean how hard is it. You load the stuff, you haul it away and its done. So its not a hard rating. In that respect they did the job. He was kinda funny though insisted on cash only. I obliged ran to the bank, it was not worth my time. You would think with a business of his standing he could take credit cards. So for a minor amount of tree limbs and some old furniture it cost me a few hundred bucks the first go round. But this review above I am NOT rating that job. I am giving a hair credit here to be fair. But that is it and it is VERY limited. I have allot of junk this time due to a house flooding because of a dishwasher going bad. So my back yard has allot of stuff piled up from the floors being dismantled. I called Bruce on April 6, 2016. In a sense, Bruce made it clear on the phone by his urgency to "get off the phone" he had no interest in doing a job for me. I brushed off my perception thinking he was just busy. He said he would stop buy and call me with an estimate "no need for me to be here since it was the back yard", he would just look over the fence. Again, That was 04/06/2016. Its been 21 days , it is now 04/27/2016 and I've not heard a word from the man. I made sure he had my phone number. As he was trying to get of the phone I said, do you have my number he said "oh yeah" give that to me. I also said "and the address", I had to make sure he had it. He repeated both to me. So there is no excuse that he "could not get in touch with me", a text, a voice mail, a second try. I will NEVER use this company. Between what felt very arrogant to me, red flags in fairness I should have payed attention to and his lack of follow up, your better of doing the job yourself or going with another company. Glad others had a good experience. Not us.
Description of Work: Not one thing, not even a return phone call.... and at this point I don't want to hear from them. Bridges Burned.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Junk Shuttle
Tried calling you several times with no return phone calls. Sorry it did not work out for you.

phyllis B.
04/2016
5.0
hauling services
  + -1 more
I was pleased with services.
Description of Work: Junk removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Junk Shuttle
Thank-you so very much for your business. Please call on us again if we can be of assistance. All the best. Junk Shuttle, LLC.

Angela D.
04/2016
5.0
hauling services
  + -1 more
Great service. Prompt and professional.
Description of Work: Hauled away junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Junk Shuttle
Thank-you for taking the time to review our company. We are please that you were happy with our service. We would welcome the opportunity to serve you again if the need arises. Regards. Junk Shuttle, LLC.

David W.
04/2016
5.0
hauling services
  + -1 more
Bruce did a great job and removed all of our "stuff" and left the area looking better than it did before I put our junk out. I had torn down an old shed in our backyard, had quite a bit of heavy laminate flooring, a blue upholstered chair and two shelving units - as well as a few other odds and ends. I will definitely be using Junk Shuttle LLC again.
Description of Work: Hauled Aqway Our Junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82.5

Response from Junk Shuttle
Thank-you for taking the time to write this kind review. Good luck with the move and it would be a pleasure to serve you in the future if the need arises.

Margaret H.
03/2016
5.0
hauling services
  + -1 more
Everything went well with this vendor. The initial contact was from their website, and they got back to me in an appropriate time frame. Discussing the project and pricing on the phone, I decided that I liked the vendor and did not need to make any further inquiries (another vendor contacted through the web, never did make contact with me). The team showed up within the half hour time window I was given, were friendly, and did all the work I was promised over the phone. The hot tub had to be cut into pieces (and then carried over a few steps and some distance) back to the truck. They cleaned up very well after this process. If I have a need for this type of service in the future, not only would I call them, but I doubt I would even price shop their competitors. They were that good.
Description of Work: Removed Hot Tub and old CRT TV from premises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Junk Shuttle
We are very happy that you were happy with our service. Our crew enjoyed working for you on that hot tub job. Thank-you very much for the business. Have a great spring and please let us know if you have anything else we can help you with in the future.

Contact information

PO Box 7007, Richmond, VA 23221

http://www.junkshuttleva.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies

FAQ

Junk Shuttle is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Junk Shuttle accepts the following forms of payment: Check
Yes, Junk Shuttle offers free project estimates.
Yes, Junk Shuttle offers eco-friendly accreditations.
No, Junk Shuttle does not offer a senior discount.
No, Junk Shuttle does not offer emergency services.
No, Junk Shuttle does not offer warranties.
Junk Shuttle offers the following services: Junk,Clutter, and Trash Removal, Yard & Construction Debris Removal, Home, Office, & Storage Cleanouts, Downsizing & Relocation Assistance, Hoarding Assistance, Retail Space Cleanouts, Farm Cleanups, Eviction & Foreclosure Assistance, Light Demolition (sheds, decks, hot tubs, etc.), Hourly Labor Available. We Remove-Furniture, Old Appliances, Electronic Equipment, Playsets, Grills, Exercise Machines, Hot Tubs, Bicycles, Old Tires, Old Clothes, Furniture, Trash, Renovation, & Yard debris.
We remove just about anything except for Hazardous substances.

Contact information

PO Box 7007, Richmond, VA 23221

http://www.junkshuttleva.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM