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Junk Shuttle

Hauling, Garbage Collection, Moving Companies

About us

Junk Shuttle is Richmond's finest local junk and clutter removal company serving the Metro Area, Henrico, Chesterfield, Midlothian, Short Pump, Hanover and beyond. We are fully licensed and insured and employ a professional, courteous staff who are sure satisfy your needs. Just look at our fantastic customer reviews! We handle ALL the bagging, lifting, hauling, and clean-up so you don't have to lift a finger! We are not a national franchise, so we are able to provide responsive, personalized service at a reasonable price. And like all good stewards, we work hard to keep as much material out of our local landfills as possible through recycling, e-cycling, donating, and repurposing your junk. Please call us for a free estimate today!

Business highlights

15 years of trusted experience

Services we offer

Junk,Clutter, and Trash Removal, Yard & Construction Debris Removal, Home, Office, & Storage Cleanouts, Downsizing & Relocation Assistance, Hoarding Assistance, Retail Space Cleanouts, Farm Cleanups, Eviction & Foreclosure Assistance, Light Demolition (sheds, decks, hot tubs, etc.), Hourly Labor Available. We Remove-Furniture, Old Appliances, Electronic Equipment, Playsets, Grills, Exercise Machines, Hot Tubs, Bicycles, Old Tires, Old Clothes, Furniture, Trash, Renovation, & Yard debris.

Services we don't offer

We remove just about anything except for Hazardous substances.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.0252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-200 of 252 reviews

luke T.
09/2020
1.0
garbage collection, hauling services
  + 0 more
Didn't. They never got back to me
Description of Work: Needed some brush that I had cut hauled away.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Junk Shuttle
Hi [Member Name Removed], Man, that's a terse and icy review. Give us a chance! These are strange times and I think it's fair to say everyone is a little off their A-game. We are a small local outfit, and I personally handle all incoming estimate requests, so if you didn't get a call back that's on me. Anyway, I trust you got your needs met elsewhere. A note to readers: Junk Shuttle does NOT provide a weekly trash service, just occasional bulk pickups. Take care and stay safe, Tim Wiley Owner (804) 895-0303

Kevin F.
03/2019
5.0
hauling services
  + -1 more
Great job!
Description of Work: Sofa Removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Tracy L.
09/2017
5.0
hauling services
  + -1 more
went smoothly. Nice guys. Easy
Description of Work: Junk hauling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Junk Shuttle
Thank-you very much for your business! We know you have choices and appreciate that you chose Junk Shuttle. Happy Holidays!

Ann F.
11/2012
5.0
hauling services
  + -1 more
The whole experience was good - from scheduling by phone thru the appointment.
Description of Work: Junk Shuttle loaded and hauled off lots of household and yard "unwanted stuff". They were punctual and very easy to schedule the appointment with. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

KACY N.
11/2012
5.0
hauling services
  + -1 more
These guys are the BEST! I used them before and yes I will call on them again. Interesting because I hired another company (thinking it was JUNK SHUTTLE) to haul some stuff away. They were good but these guys are better than good! They arrived on time, disassembled the hot tub and removed it and swept my deck. It is hard to explain why but all I can say is call them if you need their type of service! THANKS!
Description of Work: Remove hot tub from my deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bill C.
11/2012
5.0
hauling services
  + -1 more
Bruce was extremely responsive to my initial inquiry and great about scheduling the work at my home and keeping me updated. They were great about clearing away all that I had (a lot - this was a move-out). They were prompt, efficient and got the job done with no hassle.
Description of Work: Move-out brought on long-delayed purge of 40 years' accumulated "stuff." A lot of "stuff." DO - make sure you make them aware of anything particularly large so they bring the right amount of muscle. I did & they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Douglas S.
11/2012
5.0
hauling services
  + -1 more
Know in advance what you want these guys to take away. They were punctual, work quickly, and were very courteous. They even raked one of the areas that junk had accumulated in the yard. I purchased a deal for their services that was half their normal amount. I would use them again even at full price. I highly recommend this company.
Description of Work: Junk shuttle hauled away an accumulation of yard debris and junk that I had been building on for more than a few years. There seemed to be few limits on what they were willing to take.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Timothy O.
10/2012
5.0
hauling services
  + -1 more
The experience was great. Bruce was responsive and professional. He was able to meet my deadlines and was always in communication with me. Will definitely use again if have the needs.
Description of Work: removed materials from a torn up deck as well as some other "yard clutter".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon S.
10/2012
5.0
hauling services
  + -1 more
He did not wait for me to call him, but called me immediately this morning. We discussed the job, and when I gave him my address, he very politely informed me that I was outside their service area, so I requested a refund from Angie's List. He seemed very friendly and after hearing about the company policies and how they operate, I wish I could use them!
Description of Work: I bought a Big Deal yesterday to haul some junk away.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


David H.
10/2012
5.0
hauling services
  + -1 more
Bruce called to tell me he was running late. (It was less than an hour. I was available all afternoon so the delay didn't matter. ) He and an associate completed the work in a little over 2 hours and the cleanup afterward was thorough. I have used other services in the past. None of them came close to Junk Shuttle in overall service and professionalism. I will use them again since an acre plus wooded lot generates a lot of yard waste.
Description of Work: Removal of yard waste including rotted firewood, fallen limbs, small trees that had been cut down, shrubbery trimmings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dolores P.
09/2012
5.0
hauling services
  + -1 more
You would be nuts not to use these guys. They donate, they environmentally handle old paint and other toxic stuff, they dump trash, etc. They are amazingly efficient, professional and thorough and clean up after themselves. I live in a house of many stairs. They carefully moved out each thing... disassembled it if it wasn't going to fit, etc. Not one knick. They also clean up the area after they clear it out. It's a service that is well worth the money. You have no worries. They handle it all. And the price, from comparisons I have done and previous experience, is a great deal. Trustworthy and reliable. I'd use them again in any hauling job anytime.
Description of Work: I decluttered my entire house. Lots of stuff had been accumulated over the years. They hauled furniture, bags of stuff, lumber from the workshop, and so much more. The truck was 2/3 full.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jessica I.
09/2012
5.0
hauling services
  + -1 more
I highly recommend using Junk Shuttle, not only do they do a great job, but they are really great guys to work with. Prior to them removing the junk from our house they came and gave us a free estimate. We never felt pressured from the guys to use them, which is something that meant a lot to us. We decided to use their services, because we did not want to touch the stuff in the basement and they told us that they try and recycle what they can and if anything is in good shape they will donate the items. We thought that was awesome! The guys came to our house and removed things that were left in the basement. Not only did they remove the junk, the swept the entire basement and made it look better than it had ever looked in the past 7 years. Our basement is only about 5'5" tall, so I greatly appreciated them sweeping, because I am sure it was back breaking. Thank you again Junk Shuttle for helping us out!
Description of Work: Junk removal Swept basement Recycling Free quote

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Deborah T.
09/2012
5.0
hauling services
  + -1 more
They came...they saw...they conquered. For the first time in years I can actually see the walls of my garage. These guys are wonderful!
Description of Work: Cleared out 15+ years of accumulated "treasures" from my garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Laura P.
07/2012
5.0
hauling services
  + -1 more
I called and spoke with Bruce on Friday afternoon. We scheduled appointment for estimate the next afternoon. Due to some extenuating circumstances, they were not able to come to do the estimate/job as scheduled, but Bruce called in advance to let me know what happened and was very apologetic. We re-scheduled for Monday afternoon, and they arrived early. Bruce and his son are very pleasant to deal with, gave a very reasonable estimate, and completed the job right then. The entire job was completed in about 90 minutes. I was extremely impressed with their efficiency and professionalism. This was a job that I simply would not have been able to do by myself and they did it in less than 2 hours and did an excellent job! They cleaned everything out of my shed, I just stood there and said "keep this, take that..." when everything was out and sorted, they swept out the shed including the rafters and put the things I kept back into the clean shed. I couldn't be happier with their work and I highly recommend them! I will definately call them again when I am ready to clean out my attic!
Description of Work: Completely cleaned out my shed, hauled away everything I didn't want (including old paint), and replaced the things I kept. Hauled away couch, chair, loveseat from inside the house, also misc junk and yard debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ravi N.
07/2012
5.0
hauling services
  + -1 more
A tree in my yard was hit by lightning. I needed the branches and debris removed after I had cut it up. I called them up and they made an appointment to come make an estimate. Later that same day, someone came and did the job. I was surprised by the quickness with which they responded. If I ever need their services again, I'll use them.
Description of Work: I had branches and tree brush that needed to be removed. They came by that day and cleared it for me.Excellent service and great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

brenda B.
07/2012
5.0
hauling services
  + -1 more
.It was a wonderful experience! Now, who would think that having junk removed would be a wonderful experience??? These gentlemen were totally professional, clean, eager to please and most pleasant. They worked very hard the entire time they were here. I never heard an unpleasant word spoken. Neither of them smoked while here. The estimate was reasonable and right on. Actually, after seeing how hard they worked and how much cleaning up they did, I felt that I was undercharged! They were punctual and quick to respond to my call. They far exceeded my expectations.
Description of Work: I needed to have a number of items removed from my home and property so searched Angie's List and found such glowing reports about Junk Shuttle. I called Thursday morning and Bruce Wiley came that afternoon to provide an estimate. He and his son, Tim, came early the next morning to remove the items for me. There was some old lumber left from a deck redo, a box spring, items from the attic, some old items left from former owners in the utility shed, and yard debris left from a recent windstorm. There were even some items left under the house from the former owners, including a large log and landscape liners. Bruce suggested he start in the house before getting dirty by working outside. Within minutes they had removed the household items and went to the attic (a very hot day!) to remove unwanted items. After they'd finished with the attic they got a broom and swept up debris on the attic floor. They then moved outside to the old lumber and the utility shed. I was amazed when I saw the shed and how clean it was. They had swept the floor of years of debris. Now I can't wait to finish cleaning and organizing the shed. They then tackled under the house and removed old lattice boards, yard chairs, and other items. They started working on the piles of branches, both small and large and even went beyond my property to a "common area" to clean up fallen limbs, etc. There were numerous small piles of twigs around the yard and they even picked up some recently fallen branches in the front yard. I was very pleased but even more so when they explained that they recycle anything they can. They donate any good but used items to charity, recycle paint, take wood and limbs to be shredded for mulch. Their truck was clean and attractive and well-equipped. Bruce and his son were exceptionally polite and pleasant, very professional and nicely dressed for the work. The job took just about 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Virginia T.
07/2012
5.0
hauling services
  + -1 more
The job went quickly and well. Owner and his son were very pleasant and helpful. I really recommend this company and will use them again.
Description of Work: Demolished small shed, took debris away. Took away additional junk including old fireplace wood. Cleaned up where the work was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Tom H.
06/2012
5.0
hauling services
  + -1 more
WOW! What a find. Bruce Wiley and his son Tim Wiley are not just junk haulers, they are two people on a mission to develop a hauling business while also recycling as much as possible. Finding people who want to use their business to make the world a better place is very special. And their treatment of their customers and dedication to doing it right goes along with their total caring attitudes.
Description of Work: These guys are great, courteous, professional, thorough, punctual and fair priced. Everything you could want. I called on Monday June 2nd, Bruce Wiley came out Monday afternoon to give me an estimate and and his son Tim was here on Wednesday and did a great job. I'd called another firm previously because it had the most recommendations and was told they were booked for the next four months. Good luck for me. Tim Wiley went out of his way, not just to haul away what I'd called him to haul away, but to make sure the whole area was clean when he'd finished. I'd asked them to come to pick up 50 sections of old privacy fencing 2ft by 6ft that I'd had replaced over time by a handyman. Bruce gave me a quote of $250, which I thought was great. When Tim came he asked if there was anything else he could take away. I realized I had about 15 cans of very old paint, both full and empty. He told me he'd have to take it to a dump about a half hour away but could do it for another $20.00. Then he asked if I'd like him to remove some old bricks and concrete which he said he could do for $15.00 because such material was weighed at the dump. I also had him take away some old left over siding that was stuffed under the shed. He cleaned up our yard so it looks like a different place and then raked it over to get up some loose pine needles. All together I ended up spending $325 for what looks like a spanking clean back yard. I am more than pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Kay R.
04/2012
5.0
hauling services
  + -1 more
Quick response. Provided estimate on the day I called them. Worked the following day. In cleaning out storage space, they separated the junk from the items that they could donate to charities. Voluntarily did some work that was not in their quote, Worked quickly. Final price came in under quote. Very professional and reasonably priced. Will definitely use them again.
Description of Work: The job was to clear out a storage room in preparation for listing the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Rick S.
04/2012
5.0
hauling services
  + -1 more
Overall, a fast and professional experience.
Description of Work: Junk Shuttle was great and got the job done quickly and professionally. I tore down lattice and vines in my back porch and needed it all removed. Bruce, the owner/president, called and scheduled an estimate the day I called and removed the debris the next day, all for a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda U.
04/2012
5.0
hauling services
  + -1 more
The removal was done in a professional and orderly manner. The gentleman came in and introduce themselves and the job was done quickly and the gentlemen even offered to sweep my floors...really nice. I want to thank ANGIES LIST, for introduction. By the way i will be using JUNK SHUTTLE again in the future.
Description of Work: Removal of living room, Kitchen Set and a lot of extras.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Connie M.
10/2011
5.0
garbage collection, hauling services
  + 0 more
A tree destroyed my shed so I had to have the shed torn down, some of the contents moved and damaged items hauled away. Their estimate was 1/3 the amount and took 1/3 the time estimated by another company who's name I also got from Angie's List. I would highly recommend Junk Shuttle.
Description of Work: I emplopyed Junk Shuttle to tear down my 12' x 24' shed which was destroyed by a tree during the hurricane. Junk Shuttle showed up on time, completed the work quickly and moved heavy undamaged items for me that I was unable to move on my own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Joe H.
07/2011
4.0
hauling services
  + -1 more
They were kind of expensive and we don't know if we would use them again. I told him that I would be calling because I still had to go through my mother's things and the guy wouldn't leave me alone. It was hard enough going through my mother's things and I had mentioned that when I did it, I would call. I finally had to tell him that I would call him. His name was Bruce Wiley. Other than that he was real nice but he was calling me twice a week and it was a sensitive issue. I don't think I am going to call him. As far as coming and being on time to pick up the stuff, they were great.
Description of Work: I used Junk Shuttle because my mother has passed away. They came and took a loveseat and chair away.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$100

Melissa B.
07/2011
5.0
garbage collection, hauling services
  + 0 more
Bruce is always on time and ready to work. I have recommended him to many of my friends.
Description of Work: I have used Bruce several times to haul away everything from furniture to junk on my deck. Nothing is too big or too small. Very professional and courteous. I will be using him again this fall to clean out my attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Gabrielle S.
11/2010
5.0
hauling services
  + -1 more
Not only did he take everything I had, he walked through my yard and picked up extra sticks and limbs I had laying in the yard. I also passed along an older, but still workable, tv set that he said he would donate. Overall, I was extremely pleased. He went above and beyond what I expected and was pleasant to work with. Really, I can't recommend him enough.
Description of Work: I emailed Bruce Wiley at Junk Shuttle in the morning and he called me back almost immediately and was at my house that afternoon. He quoted to remove several old timbers and a pile of construction debris, cinder blocks, about 15 bags of leaves which had been sitting there forever and a huge pile of sticks and limbs from a landscaping project. He quoted $165 and was there promptly at 9:00 am the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Contact information

PO Box 7007, Richmond, VA 23221

http://www.junkshuttleva.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies

FAQ

Junk Shuttle is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Junk Shuttle accepts the following forms of payment: Check
Yes, Junk Shuttle offers free project estimates.
Yes, Junk Shuttle offers eco-friendly accreditations.
No, Junk Shuttle does not offer a senior discount.
No, Junk Shuttle does not offer emergency services.
No, Junk Shuttle does not offer warranties.
Junk Shuttle offers the following services: Junk,Clutter, and Trash Removal, Yard & Construction Debris Removal, Home, Office, & Storage Cleanouts, Downsizing & Relocation Assistance, Hoarding Assistance, Retail Space Cleanouts, Farm Cleanups, Eviction & Foreclosure Assistance, Light Demolition (sheds, decks, hot tubs, etc.), Hourly Labor Available. We Remove-Furniture, Old Appliances, Electronic Equipment, Playsets, Grills, Exercise Machines, Hot Tubs, Bicycles, Old Tires, Old Clothes, Furniture, Trash, Renovation, & Yard debris.
We remove just about anything except for Hazardous substances.

Contact information

PO Box 7007, Richmond, VA 23221

http://www.junkshuttleva.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM