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Junk Shuttle

Hauling, Garbage Collection, Moving Companies

About us

Junk Shuttle is Richmond's finest local junk and clutter removal company serving the Metro Area, Henrico, Chesterfield, Midlothian, Short Pump, Hanover and beyond. We are fully licensed and insured and employ a professional, courteous staff who are sure satisfy your needs. Just look at our fantastic customer reviews! We handle ALL the bagging, lifting, hauling, and clean-up so you don't have to lift a finger! We are not a national franchise, so we are able to provide responsive, personalized service at a reasonable price. And like all good stewards, we work hard to keep as much material out of our local landfills as possible through recycling, e-cycling, donating, and repurposing your junk. Please call us for a free estimate today!

Business highlights

15 years of trusted experience

Services we offer

Junk,Clutter, and Trash Removal, Yard & Construction Debris Removal, Home, Office, & Storage Cleanouts, Downsizing & Relocation Assistance, Hoarding Assistance, Retail Space Cleanouts, Farm Cleanups, Eviction & Foreclosure Assistance, Light Demolition (sheds, decks, hot tubs, etc.), Hourly Labor Available. We Remove-Furniture, Old Appliances, Electronic Equipment, Playsets, Grills, Exercise Machines, Hot Tubs, Bicycles, Old Tires, Old Clothes, Furniture, Trash, Renovation, & Yard debris.

Services we don't offer

We remove just about anything except for Hazardous substances.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.0252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 252 reviews

Wilma C.
04/2013
5.0
hauling services
  + -1 more
The whole experience was great. Bruce Wiley and his son showed up early to our 9 a.m. appointment. Showed them the items to be removed. They worked about an hour and did a beautiful job. I will soon be calling Junk Shuttle to do some more hauling. They are two gentlemen, professional and neat. They deserve the highest marks possible.
Description of Work: Had many items removed from property such as guttering, concrete culverts, concrete based poles, metal garden cart,and several other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Steve S.
04/2013
5.0
garbage collection, hauling services
  + 0 more
Very professional and great to deal with from start to finish.
Description of Work: We had an accumulation of old trashcans and general accumulated debris that needed to be removed. We also had a large plastic playset in the yard that they were able to take to someone to clean up and hopefully use. Very nice, professional and great pricing. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

karen M.
03/2013
5.0
hauling services
  + -1 more
job was done with perfection .very personable individuals. couln't have asked for more!!! would definitely use again. even received follow up phone call.
Description of Work: moved washer and dryer from prince george to williamsburg. removed old set, installed and hooked up new set and cleaned floor before installing new set

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jeanne S.
03/2013
5.0
hauling services
  + -1 more
I spoke with Bruce when I first called and we quickly scheduled a mutually satisfactory time. It turned out the original date was last week the day of the rain/snow storm so we talked early that morning and rescheduled it to this week. Our appointment was scheduled at 4:30 today and they called ahead to let me know they were on their way. They introduced themselves to me at the door, they were polite, professional, and friendly and I couldn't have been happier. The estimate over the phone was $85 - 100. After they took away the couch, they said it would only be $80. I was so pleased with their service I gave them a tip. I can't recommend them highly enough.
Description of Work: Two men took away a large couch - not in good enough shape to donate anywhere - from my 2nd floor apt down a narrow staircase that had an awkward landing in the middle, making it somewhat challenging. They hauled it away and were disposing of it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Blanche W R.
03/2013
5.0
hauling services
  + -1 more
They did a great job -- on time, professional, and completed quickly.
Description of Work: They hauled away a large projection screen TV and numerous other pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jessica B.
03/2013
5.0
hauling services
  + -1 more
As for the actual service, the gentlemen, Bruce and Mike, from the start were attentive in getting us scheduled, confirmed, and even called to see if they could arrive EARLY! In less than 30 minutes, they had all of our boxes and other items loaded and ready to go. They were neat, efficient and professional in appearance. I had no idea when I called that they actually donate what they can and recycle up to 85% of what is left. This made us feel even better about our decision to us them. We still have a storage unit to clean out, but that will be done soon, and we will definitely use them again. I have used other companies in the past who showed up late took their time and whined the entire time they hauled out my things. Junk Shuttle was professional in every way and I can't thank them enough.
Description of Work: I purchased the original coupon for $75 (it would have cost $150 without the Angie's List deal) and that would cover 1/4 of a truck to be removed. We had enough "junk" that we needed and additional 1/4 of the truck. This was and additional $125. So, for $200 and a tip, we were able to clean out most of our one-car garage, fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DONNA C.
02/2013
5.0
hauling services
  + -1 more
This was a pleasant experience from beginning to end. I purchased an Angie's list coupon for a discount on services provided. The proprietor contacted me within a few days of the purchase regarding service. The appointment was easy to make, and the shuttle arrived on time on the day of the pickup. The two individuals who accomplished this job were professional and courteous. They went above and beyond in assisting with the items to be hauled away, completed the job in a timely manner, and cleaned up the area after all items were loaded. It was apparent early on that I had more volume than purchased with the coupon, and an excellent price for the overage was offered on the spot. I could not be happier with this experience - believe I got more than I paid for. I look forward to doing business with this enterprise in the future!
Description of Work: Removed a variety of debris (i.e. junk from the garage, yard, and house).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Melba H.
02/2013
5.0
hauling services
  + -1 more
They arrived on time the day of the appointment. They worked diligently and went all over my house to get different items that need to be discarded or donated. They cleaned out a lot of junk from my garage, storage building and around the yard. Very nice men and very helpful.
Description of Work: I received a quote for hauling off some of my things.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Annemarie T.
02/2013
5.0
garbage collection, hauling services
  + 0 more
Bruce and his son were prompt and personable. They cleared the debris quickly and even swept the whole area clean. They've made my life a lot easier and I appreciate the fact that they're going to try to recycle most of the trash. They were considerably more affordable than one of the large national hauling chains. I would definitely use them again!
Description of Work: Removed 3 sets of sliding glass doors, heavy contractor trash bags, wooden pallets, numerous large boxes, and other construction debris from our basement renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Alan W.
02/2013
5.0
hauling services
  + -1 more
Called, recd estimate by phone. Arrived a few days later on time. Asked to add treadmill to coil of wire and tube type 32" tv. Removed within 30 minutes and they hope to recycle all. Definitely will use again.
Description of Work: Removal of 3 old unused and heavy items.Called, recd estimate by phone.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Linnea B.
02/2013
5.0
hauling services
  + -1 more
They were very professional and courteous. Scheduled service within 2 days of calling, arrived on time, extremely accommodating. They took precations not to damage any walls or flooring during removal of items from a 3rd floor attic. Offered to vacuum up after themselves after the job was finished. I would definetly used them again. It is a pleasure to work with a company that does what they say they will do with smiles on their faces. Great customer service.
Description of Work: Professional & Courteous
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Linda P.
02/2013
5.0
hauling services
  + -1 more
Overall A+ experience. We were contacted within 24 hours of signing up for the Angie's list coupon, and all subsequent communication was prompt and courteous, including my last-minute need to reschedule. On day of service, they arrived right on time and handled the removal of items cheerfully and efficiently, even swept up the leaf-strewn garage. Very professional ... we will definitely use again as we continue to downsize.
Description of Work: Removal of household belongings that had outlived their use
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Melinda P.
02/2013
5.0
hauling services
  + -1 more
Bruce and his worker did an exceptional job!! They were so easy to work with, and so accommodating! All I had to do was tell them what I wanted gone, and soon it was done! They worked very cleanly, thouroughly, and quickly. They made 2 trips, because the junk in the garage and tool shed needed to go to a different place than the logs. The prce was VERY reasonable. I was impressed with how quickly they were able to load up everything I would not HESITATE to recommend Bruce to anyone, and I plan to call him again if I need any more help with the move!!
Description of Work: Over the winter we lost several trees in our heavily wooded back yard. We'd had them cut up, but needed them hauled away. Also, I was getting my house ready to go on the market, so I wanted my garage and tool shed cleaned out. It was WAY more than I could do, and I needed it done fast. We'd been in our house for over 16 years, so you can imagine the junk that had accumulated!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Nancy A.
02/2013
5.0
hauling services
  + -1 more
The items were loaded onto the truck in 30 minutes. The truck arrived exactly on time, very professional and courteous.
Description of Work: I had several large items throughout the yard and in the basement that needed to be hauled away. Junk Shuttle came out and had everything completed in about 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Richard W.
01/2013
5.0
hauling services
  + -1 more
The team was friendly, responsive, prompt, quick and thorough. They did everything that was asked of them with skill and speed.
Description of Work: The team picked up construction materials and old, unusable electronic equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Natalie E.
01/2013
5.0
hauling services
  + -1 more
No problems at all. I called they came.
Description of Work: Junk Shuttle came right when they said they wold and removed furniture and junk from my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

sarah S.
01/2013
5.0
hauling services
  + -1 more
This was my first experience with asking for help, I always try doing things on my own, as my husband is in a wheelchair. The hardest part of the job for me was asking someone/accepting help. Bruce made this whole experience so easy for me! Worth every dime! Bruce and his assistant were fantastic. Were on time, finished in a matter of minutes, left my driveway clean, and clear. Strongly recommend him with no hesitation or reservations. I plan on contacting him again when I get my yard cleaned up.
Description of Work: Hauled a serious load of trash and cleaned my driveway up!
Rating CategoryRating out of 5
Yes, I recommend this pro
$275

Kevin W.
01/2013
5.0
hauling services
  + -1 more
Used the Angie's List coupon ($75 for $150 worth of junk removal). The owner was very responsive and courteous when I set up the appointment. They showed up on time and removed all of the items I requested. They even hauled away some household trash that was in the garage since they had extra room on the truck. Will definitely use them again in the future.
Description of Work: Was in the process of moving out of the house. Hauled away several old items to include a gas grill, armoire, and broken bed frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janet L. B.
01/2013
5.0
garbage collection, hauling services
  + 0 more
I contacted Bruce, the owner of Junk Shuttle LLC on Saturday, 1/5/13 for a quick removal and disposal of a sofa by the middle of the following week. I contacted this company based on reviews on this site, and when he answered the phone, (as opposed to a voicemail!) immediately and I explained the situation, he gave me a price (not an estimate) that I found to be reasonable and an exact time that fit with my schedule. He arrived today, exactly when he said he would, and was professional, efficient and courteous. I will absolutely call him again, and I asked him for additional business cards so that I may promote him at my own place of business.
Description of Work: Removal and disposal of a sofa from my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Linda Gann B.
12/2012
5.0
hauling services
  + -1 more
This was an Angie's List deal. I was very pleased with this company. They were very responsive and willing to assist me. I plan to use them anytime I need hauling services in the future.
Description of Work: Hauled away large items previously stored in my garage, i.e very heavy couch, old chest,etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mark D.
12/2012
5.0
hauling services
  + -1 more
Very efficient and proactive. Would use again if the price is right.
Description of Work: Hauled away trash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Elizabeth L.
12/2012
5.0
hauling services
  + -1 more
I was impressed that Junk Shuttle called me within a day of purchasing their Big Deal to see what my needs were. We scheduled a date and time, and they arrived on time and ready to work. It was a pleasure to work with them.
Description of Work: We cleaned out our garage of accumulated junk and items to go to Goodwill. The Junk Shuttle came and picked it up promptly. They cleaned up the entire mountain of stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Garry M.
11/2012
5.0
hauling services
  + -1 more
Prompt, professional, friendly, quick and they cleaned up afterwards.
Description of Work: Hauled away a garage full of misc "stuff".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

William B.
11/2012
5.0
hauling services
  + -1 more
On time and professional. Will give gently used utensils,etc to charity as opposed to landfill. Also gave estimate on light demolition of an old shed Will use again and I will recommend.
Description of Work: Pickup and haul away junk and gently used stuff

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Malissa M.
11/2012
5.0
hauling services
  + -1 more
The team at Junk Shuttle were responsive, friendly, punctual, and quick.
Description of Work: Junk Shuttle hauled an old piece of exercise equipment and a love seat.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

PO Box 7007, Richmond, VA 23221

http://www.junkshuttleva.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies

FAQ

Junk Shuttle is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Junk Shuttle accepts the following forms of payment: Check
Yes, Junk Shuttle offers free project estimates.
Yes, Junk Shuttle offers eco-friendly accreditations.
No, Junk Shuttle does not offer a senior discount.
No, Junk Shuttle does not offer emergency services.
No, Junk Shuttle does not offer warranties.
Junk Shuttle offers the following services: Junk,Clutter, and Trash Removal, Yard & Construction Debris Removal, Home, Office, & Storage Cleanouts, Downsizing & Relocation Assistance, Hoarding Assistance, Retail Space Cleanouts, Farm Cleanups, Eviction & Foreclosure Assistance, Light Demolition (sheds, decks, hot tubs, etc.), Hourly Labor Available. We Remove-Furniture, Old Appliances, Electronic Equipment, Playsets, Grills, Exercise Machines, Hot Tubs, Bicycles, Old Tires, Old Clothes, Furniture, Trash, Renovation, & Yard debris.
We remove just about anything except for Hazardous substances.

Contact information

PO Box 7007, Richmond, VA 23221

http://www.junkshuttleva.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM