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Junk Shuttle

Hauling, Garbage Collection, Moving Companies

About us

Junk Shuttle is Richmond's finest local junk and clutter removal company serving the Metro Area, Henrico, Chesterfield, Midlothian, Short Pump, Hanover and beyond. We are fully licensed and insured and employ a professional, courteous staff who are sure satisfy your needs. Just look at our fantastic customer reviews! We handle ALL the bagging, lifting, hauling, and clean-up so you don't have to lift a finger! We are not a national franchise, so we are able to provide responsive, personalized service at a reasonable price. And like all good stewards, we work hard to keep as much material out of our local landfills as possible through recycling, e-cycling, donating, and repurposing your junk. Please call us for a free estimate today!

Business highlights

15 years of trusted experience

Services we offer

Junk,Clutter, and Trash Removal, Yard & Construction Debris Removal, Home, Office, & Storage Cleanouts, Downsizing & Relocation Assistance, Hoarding Assistance, Retail Space Cleanouts, Farm Cleanups, Eviction & Foreclosure Assistance, Light Demolition (sheds, decks, hot tubs, etc.), Hourly Labor Available. We Remove-Furniture, Old Appliances, Electronic Equipment, Playsets, Grills, Exercise Machines, Hot Tubs, Bicycles, Old Tires, Old Clothes, Furniture, Trash, Renovation, & Yard debris.

Services we don't offer

We remove just about anything except for Hazardous substances.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.0252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 252 reviews

Susan D.
02/2014
5.0
hauling services
  + -1 more
They were excellent - professional, thorough, and altogether did a great job. The provider called in advance to advise of their expected arrival time. They were on time and moved everything that needed to go. I had some items in my garage and a few items on a deck out back which they moved. They asked whether I wanted to keep the propane tank from the grill (which I did, but had missed). They also asked about some grill items I had left on the back deck to make sure that I wanted them left behind and not taken away. I would definitely use them again in the future.
Description of Work: Picked up items for disposal, including several rolls of carpet, carpet pad, an old grill, and bagged garbage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Norma H.
02/2014
5.0
hauling services
  + -1 more
We have used Junk Shuttle before, and as always they did a fantastic job. We have no negative remarks to make. They are friendly, punctual, knowledgeable, quick, and efficient. Everyone in our family is a packrat, and Junk Shuttle keeps our housekeeping afloat by taking away items that have outlived their appeal or usefulness but which might not be appropriate for charities like Goodwill which want items that are repairable. We feel good knowing that the component parts of our "junk" are going to be recycled and wind up in some other, useful form. The crew arrived ahead of schedule, having called to make sure it was convenient for us. They removed a reclining chair that had recently broken, four cabinets, and many boxes of odds and ends. They are respectful of your house, taking care as they move things out, and they even swept out our garage before they left, even though most of the floor debris was not of their making! They give an Angie's List discount, but even without it their rates are very reasonable.
Description of Work: Carried away for recycling a wide variety of materials from our household -- everything from tools, wire hangers, and old magazines to plastic flower pots, cabinets, and a reclining chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Junk Shuttle
It was a pleasure to serve you again. As a small local company all our Customers, but especially our repeat Customers, are very special to us. Please call on us again should the need arise. Thanks and Regards, Junk Shuttle, LLC.

Diane S.
01/2014
5.0
hauling services
  + -1 more
They were punctual, very friendly, professional and extremely careful. They even took down boxes on shelves in the garage so I could go through them later. I would highly recommend them to any one who needed junk hauled away. I plan on calling them again when I am ready for my second round of cleaning out the house.
Description of Work: Bruce and Tim removed a truck load of househould junk including old textbooks, furniture, metal shelving, broken appliances etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Shuttle
It was a pleasure to meet you and to help you with your hauling needs. Thanks again for choosing Junk Shuttle and we look forward to assisting you in the future!

Cliff M.
01/2014
5.0
hauling services
  + -1 more
Bruce and Tim did a great job removing an old broken sofa from my home. They were careful, efficient and very friendly. Highly-recommended!
Description of Work: Remove an old sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Junk Shuttle
Thanks again for choosing Junk Shuttle for your hauling needs. We truly appreciate your business and would welcome the opportunity to assist you in the future. Hope the new couch looks good!

Paul B.
11/2013
5.0
hauling services
  + -1 more
The Junk Shuttle guys arrived on time, were cheerful, professional, and great to work with. In spite of problems with my street being blocked due to unexpected street repairs, they were flexible in moving their truck to a spot where they could load my stuff. The room with junk was on the second floor and included a queen size bed that all had to go down stairs to street level. The price was amazingly reasonable in my opinion. A room full of junk is now a room full of empty. I'm a very happy customer and plan on using their services again to remove yard waste and other items. I highly recommend them if you need junk removed in the Richmond area.
Description of Work: Removed entire contents of one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Junk Shuttle
Thank you very much for choosing Junk Shuttle to assist with you clean-out/hauling needs. It has been a pleasure to serve you. Best of luck with selling your house!

James M.
10/2013
4.0
hauling services
  + -1 more
Very professional and friendly. Took everything we asked them to take, inside and outside of house, including 3rd floor attic.
Description of Work: Hauled household junk away from yard, shed and attic.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Mary P.
10/2013
5.0
hauling services
  + -1 more
Mr. Bruce Wiley is the owner/operator of the business. He made a free estimate, appeared promptly--even slightly early--for the job, and completed it very quickly. Both he and his assistant could not have been more polite, professional and personable. It was an absolute pleasure meeting and doing business with him. I would not hesitate to recommend him highly to others nor to call upon him again in the future. OUTSTANDING! A+++!
Description of Work: Removed 3 large appliances, 2 box springs, 3 mattresses, a bed frame and other junk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

David L.
10/2013
2.0
hauling services
  + -1 more
We left a voice mail message and the provider did not return our call. After three days we left another message and after that we got a return call. The service would have been performed in Danville but we ended up hiring an individual to do it for us at less than half the cost.
Description of Work: No services were performed. We got an estimate over the phone and it was much higher than we expected. We wanted some junk hauled from a rental property to the junkyard.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$200

Response from Junk Shuttle
We are very sorry that we were not able to meet your expectations. We pride ourselves in customer service and try our best to help each and every potential customer. Unfortunately Danville, VA is about 2 1/2 hours beyond our greater Richmond service area making it difficult to provide competitive pricing. (Angies List customers: please look at our previous 68 excellent ratings and reviews).

Jennifer D.
09/2013
5.0
hauling services
  + -1 more
They were prompt and quick. They were also courteous and the price was reasonable.
Description of Work: Removed some of our old furniture and other belongings we no longer wanted from our second floor apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ty D.
09/2013
5.0
hauling services
  + -1 more
Everything went well. They ended up completely filling a very large truck with all of the junk from the basement. Furthermore, they arrived on time, were very careful not to damage anything while working, and charged a reasonble price. They did so well, in fact, that I actually paid them more than what had been quoted.
Description of Work: They hauled away some junk that I had in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Junk Shuttle
Thanks for choosing Junk Shuttle to help. It was great working with you. I hope our paths cross again in the future.

kent P.
09/2013
5.0
hauling services
  + -1 more
The job and service went well , he quoted a price and stuck to the price, did a great job on the clean-up. They went above and beyond on this job, not too many companies will do that any-longer. Great job and I will use them again....
Description of Work: Junk Shuttle (Bruce) removed and hauled away debris, old dishwasher, and a large burn pile the previous tenant left behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Junk Shuttle
Thanks so much for your business. We look forward to helping you again in the future should the need arise.

Craig M.
09/2013
5.0
hauling services
  + -1 more
I found Junk Shuttle on Angie's List, read the reviews and was persuaded to call. I left a message in the early evening not expecting to hear from anyone until the next day. I was pleasantly surprised to hear back from them in less than an hour. They put me on their schedule and said they would be there on that day and at a specified time. The gentlemen from Junk Shuttle showed up right when they said they would and then proceeded to exceed my expectations. The large pile of brush required some work with a small chain saw to break the branches down into smaller sizes and even raked the area of all the small debris. The eyesore was erased and the backyard looked great, making my house look even better for the potential sellers coming to see my home. The best experience I've had with a trash/debris hauling company in the last 15 years. They will be my first call the next time I need these services.
Description of Work: Junk Shuttle cleared and hauled away a large brush pile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Junk Shuttle
Thank-you so much for your kind words. It was a pleasure to work with you too! We wish you all the best in your efforts to sell your beautiful house.

Brenda Q.
07/2013
5.0
hauling services
  + -1 more
Everything went really well. Junk Shuttle employees did a fantastic job of clearing all of the lattice, limbs, etc. from our yard. Then they cleaned up the smaller debris and left the yard in great shape.
Description of Work: Cleaned up a lot of lattice work from our deck as well as a large pile of limbs and yard debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Junk Shuttle
Thank you so much for the business and taking the time to write this review. It was truly a pleasure to serve you. Please call on us again should the need arise in the future.

KACY N.
07/2013
5.0
hauling services
  + -1 more
I was very pleased and would call them again when I get the urge to purge.
Description of Work: Removed assorted junk I had piled in the driveway for pick up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Junk Shuttle
Thanks for the nice review. We look forward to serving you in the future should the need arise. Regards, The Junk Shuttle Team.

Dorothy H.
07/2013
5.0
hauling services
  + -1 more
I used there services 3 times and will continue to do so
Description of Work: They carried away debris with us we going through a renovation project and they were very hands on helped us with lifting the heavy material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Junk Shuttle
Thanks for continuing to allow us to serve you. We love our repeat Customers and will try to never take your business for granted! Regards, the Junk Shuttle Crew.

christopher l A.
07/2013
5.0
garbage collection, hauling services
  + 0 more
I called and spoke with Bruce and told him what I needed done. Later that same day, Tim and Rob showed up and gave me an estimate. Super nice guys and the quote they gave me was almost too good to be true. Tim gave me a date they could do the work and he and Bruce came by and knocked it all out much quicker than I expected! This was by far THE BEST $250 I have spent since I bought my home. Friendly, professional, and just all around great guys. Thanks again Bruce and Tim!!
Description of Work: Hauled away a big pile of limbs and brush from the rear of my property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Junk Shuttle
Thanks [removed member name]. It was really nice to meet you and we are glad we could be of service. Please give us a call if we can help in the future.

Norma H.
06/2013
5.0
garbage collection, hauling services
  + 0 more
We called Bruce on a Monday and were lucky enough to get the pick-up scheduled for the next day. The guys called before they came. They were friendly and professional, figuring out the best way to move the dining table out of the house, and removing two of the legs to do so. We had piled the rest of our junk on the garage floor; Tim and Rob sorted through it and had it all loaded in no time. They worked quickly and efficiently. We feel good about knowing that our junk will be recycled where it can continue to do someone some good. Everyone who works for this company is pleasant, committed to customer service and to doing a thorough and professional job. We felt the price was very reasonable; Bruce reminded us that we could take advantage of our 20-percent Angie's List coupon. These are good people doing important work; we highly recommend them.
Description of Work: After a recent move that combined two households, we had a large number of tools, hoses on reels, workshop detritus, and a dining table for which we no longer had use. Junk Shuttle picked it all up and cleaned up afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Junk Shuttle
It was a pleasure to serve you. We hope you have a great summer!

Otto C.
06/2013
5.0
garbage collection, hauling services
  + 0 more
Tim and Bruce were punctual, professional, and efficient. We appreciated that they called before arriving. Upon arrival, the team assessed our junk haul and provided an estimate. They worked quickly without causing damage to our home or other belongings. We would highly recommend this nice, hard-working team.
Description of Work: Junk Shuttle removed a substantial amount of old construction debris from under our home as well as a number of large pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Junk Shuttle
Thanks for choosing Junk Shuttle to satisfy your hauling needs. We understand that you have a choice in who provides your professional clean-out and hauling requirements and truly appreciate being chosen to provide this service. We lool forward to the opportunity to help again should you need our services in the future.

Susan K.
05/2013
5.0
hauling services
  + -1 more
Bruce and TIm packed up a bookcase and then moved numerous heavy boxes of books from the first floor to the second floor. They also helped bagging and hauling away numerous bags of trash, in addition to hauling some furniture items. They also helped by moving heavy furniture. And, as I mentioned, took donation items as well. Here's what I have to say about them: WOW!! I met two really nice people today and I would recommend them to everyone. They are professional, very fast, neat, courteous, and, also importantly, worked carefully. Super job!!!
Description of Work: Bruce and his son, Tim, helped me by moving many heavy boxes inside my house, and by hauling away several old items and trash. They also took items for donation, which I also GREATLY appreciate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Junk Shuttle
Thanks (Member name removed). It was nice meeting you too. Glad we could help. Regards, Bruce

Steve Y.
05/2013
5.0
hauling services
  + -1 more
The job was completed efficiently and thoroughly. Extra care was taken in cleaning up the areas where the brush, etc. had been piled. We were very pleased with the work. And we would call Junk Shuttle again.
Description of Work: Removed brush, tree limbs and bagged leaves from our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Response from Junk Shuttle
Thanks very much for the nice review. We truly appreciate your business. All the best in your new home!

Harrison C.
05/2013
5.0
hauling services
  + -1 more
When they arrived, they did an excellent job removing the junk and cleaning up afterwards. I would definitely recommend them to anyone who needs a reliable haul-away service.
Description of Work: The folks at Junk Shuttle were very professional. They were flexible with me on scheduling a time to come out and haul away three separate piles of junk I had at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Junk Shuttle
Thanks for the kind words (deleted member name). It was a pleasure to serve you. We appreciate your business and look forward to serving you and anyone you might send our way in the future.

David I.
05/2013
5.0
hauling services
  + -1 more
Junk shuttle was contacted to give an estimate on cleaning out a storage unit our company was renting. Their estimate was very resonable and they stuck to the quoted price even though there turned out to be more material in the storage unit than originally estimated. Excellent to work with. Very professional. Bruce and his team are the best.
Description of Work: Junk Shuttle cleaned out a long neglected storage shed. The unit was full of outdated sales materials and point of sale material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tovah N.
04/2013
5.0
garbage collection, hauling services
  + 0 more
After following the link on Angie's list, I heard back right away. The call to confirm dates and times. Everything worked out very well.
Description of Work: Great company! It was a pleasure working with them and the service went above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Emily S.
04/2013
5.0
hauling services
  + -1 more
He was very quick to stop by and give me a very accurate quote. He was prompt and showed up on time to help out. Even though the task involved a little above and beyond the norm he didn't stray from his original quote and did a good, fast job. He and another worker, Tim, were very polite and professional. The two of them made sure that everything was well-taken care of. I would definitely call them again and would recommend them to friends.
Description of Work: There were several piles of decaying wood and sticks, as well as some concrete debris and wooden posts in the backyard of our new home. We were on a deadline to get it removed, so I contacted Bruce.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Danielle C.
04/2013
5.0
hauling services
  + -1 more
He was very punctual and he was fast on the job. He came out right away.
Description of Work: Junk Shuttle LLC removed some trash lying in our backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

PO Box 7007, Richmond, VA 23221

http://www.junkshuttleva.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies

FAQ

Junk Shuttle is currently rated 5 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Junk Shuttle accepts the following forms of payment: Check
Yes, Junk Shuttle offers free project estimates.
Yes, Junk Shuttle offers eco-friendly accreditations.
No, Junk Shuttle does not offer a senior discount.
No, Junk Shuttle does not offer emergency services.
No, Junk Shuttle does not offer warranties.
Junk Shuttle offers the following services: Junk,Clutter, and Trash Removal, Yard & Construction Debris Removal, Home, Office, & Storage Cleanouts, Downsizing & Relocation Assistance, Hoarding Assistance, Retail Space Cleanouts, Farm Cleanups, Eviction & Foreclosure Assistance, Light Demolition (sheds, decks, hot tubs, etc.), Hourly Labor Available. We Remove-Furniture, Old Appliances, Electronic Equipment, Playsets, Grills, Exercise Machines, Hot Tubs, Bicycles, Old Tires, Old Clothes, Furniture, Trash, Renovation, & Yard debris.
We remove just about anything except for Hazardous substances.

Contact information

PO Box 7007, Richmond, VA 23221

http://www.junkshuttleva.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM