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James River Granite & Marble

Countertops and Backsplashes, Marble and Granite, Plumbing,

About us

James River Granite is a fabrication and installation design firm. Located in Chesterfield County, Virginia, we combine old-world craftsmanship and innovative techniques for everything from countertops to vanities for your home. We do it all, at affordable prices. We pride ourselves on being large enough to handle any orders for granite countertops, yet small enough to provide you with the personal attention to details. We provide service for commercial and residential projects and guarantee you the best price in the area. Granite is the most durable counter top surface available today. Not only does James River Granite & Marble offer a quality product, but also it offers unique choices for your home. You can learn more about available color choices by simply giving us a call. James River Granite does not stop innovating and offering better customer service and more options for you. We have achieved excellence in communication and client attention so that "complete satisfaction" is not rhetoric. We manufacture our granite from start to finish, with no subcontractors. We personally inspect every piece of granite to make sure it meets our exacting standard, from cut to polish, from edging to size, we make sure it is top quality or we do not sell it.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Marble, granite and quartz fabrication, installation, and design. Also, offering quality wood cabinetry.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 126-133 of 133 reviews

garland M.
10/2014
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: installed granite countertop/job was great, Excellant service. Wonderful people to work with. Would definetly use their services again

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from James River Granite & Marble
Thank you so much for giving us the opportunity to help you with this project, I really enjoyed working with you. Hope you have a blessed Christmas!

Kellen R.
06/2014
5.0
countertops, marble & granite
  + 0 more
Great experience
Description of Work: Installed granite and cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Neal S.
05/2014
5.0
ceramic tile, countertops, marble & granite
  + 1 more
Thanks again.
Description of Work: 52 sq ft of New Caledonia. The service was fantastic. When the backsplash was going to be too big in one location they consulted with us and modified the piece to better fit the spot. The seam is the best seam I have seen in a granite installation, you cannot see it. I am very pleased with the service and highly recommend James River G&M.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam L.
02/2014
5.0
countertops
  + -1 more
Looks like a brand new kitchen!
Description of Work: Replaced the countertops in the kitchen and hauled away the old ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

James F.
05/2013
5.0
countertops, marble & granite
  + 0 more
Great
Description of Work: Counter top installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Les M.
05/2013
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: Love my new countertop and backsplash. So glad I upgraded my sink, not a waterspot on it, ever. The work was done quickly and well within one week.
Rating CategoryRating out of 5
Yes, I recommend this pro

Les M.
05/2013
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: I am so glad we took this step and got granite countertops! I could not believe how rapidly it was accomplished! Deborah and her whole family were consummate professionals and the work was done in one week. The granite is beautiful as is the backsplash tiling. Deborah has an eye for design and helped me to make good choices. The counter is super easy to keep clean and I am glad we updated the sink to this one that shows no water spots, even with our hard well water. James River also replaced the old linoleum floor with Duraceramic and its gorgeous ! All this within the estimate and no nasty surprises. My husband and I are thrilled and will use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maureen F.
11/2012
5.0
countertops, marble & granite, plumbing
  + 1 more
See above
Description of Work: Run, do not walk, to have this woman-owned-and-operated business to help you with countertops, plumbing, or anything else they offer. I could not have had a better experience. I had them put granite countertops in my kitchen, which is not a huge kitchen, but not a small one either. I had been thinking about using a "discount" granite place, but I read on the reviews on this site that this company would help me with other work that had to be done simultaneously. So not only did they come in, talk to me about options, give me a hard and fast estimate within a day, but within 2 weeks they had someone measure and create a template (i.e. the kitchen is not a standard L shape or otherwise, but it's pretty big; with the island and the breakfast bar and counters, I needed at least +3500 sq feet), suggest a small change or two (like expanding what had been a small counter above the sink to create a breakfast bar - gorgeous), come in with perfectly cut granite and spend a great deal of time ripping out the old countertop without ripping out my drywall simultaneously, then the plumbers came in the next day and spent 4 hours installing the new sink (part of price) and faucet (I paid for that) as well as the dishwasher and garbage disposal I had bought as part of the renovation. And then I received a $500 discount from an Angie's List coupon. So all of this was done for $3600!!! Everyone I worked with or talked with on the phone was fantastic, competent, and proved great people to have in my home. From the first inquiry to the end of the job took less than two weeks. I picked out the slab myself in a warehouse on the east side of the Richmond area. What I especially loved was that I told them I wanted to sell the house and didn't want some huge expensive renovation, just enough to get the kitchen looking as good (now it's better) than a new home might look. They never pressured me to spend a penny I didn't want to spend, or to go with a more expensive granite, etc.. They were on board with what I wanted from the very beginning. The quality of the granite, I would add, is not the kind I see at home depot. It's simple not your standard "new condo ubba tubba" stuff, and I'm speaking of the most affordable class. So really, you might get a slightly lower estimate from someone else, but you will not have a better experience. I would recommend them (and have) not just to anyone, but to EVERYONE. Maureen in Williamsburg

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from James River Granite & Marble
[Member name removed] thanks for your kind words! We enjoyed working with you on this project and are so glad that you are pleased with the kitchen. Thank you for working with us and please call if we can help you with any future projects.

Contact information

1941 Cross St., Richmond, VA 23237

http://www.jamesrivergranite.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Countertops and Backsplashes,
Marble and Granite,
Plumbing,
Kitchen and Bath Remodeling,
Ceramic Tile,
General Remodeling,
Cabinet Making,
Doors

FAQ

James River Granite & Marble is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 3:00 PM

James River Granite & Marble accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, James River Granite & Marble offers free project estimates.
Yes, James River Granite & Marble offers eco-friendly accreditations.
No, James River Granite & Marble does not offer a senior discount.
Yes, James River Granite & Marble offers emergency services.
Yes, James River Granite & Marble offers warranties.
James River Granite & Marble offers the following services: Marble, granite and quartz fabrication, installation, and design. Also, offering quality wood cabinetry.
ask for details

Contact information

1941 Cross St., Richmond, VA 23237

http://www.jamesrivergranite.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 3:00 PM