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Heritage Mechanical Services, LLC

Heating and Air Conditioning, Natural Gas Lines, Fireplaces,

About us

We offer Sales, Service and Installation for all of your HVAC needs. We are a Rheem contractor, but can install or service all makes and models. No sub-contractors, Eric Brown; Owner has 20+ years of experience. We offer extended warranties and (1) one year of labor on all of our work. We have financing available with special promotions that include deferred interest or extension up to 5 years.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Heating, ventilation, air conditioning, gas logs, gas piping, and furnaces. We install electric and gas water heaters and humidifiers.

Services we don't offer

Duct Cleaning.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.6
responsiveness
4.8
punctuality
4.2
Showing 1-5 of 5 reviews

Sandra C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karam H.
05/2016
5.0
fireplaces, gas leak repair
  + 0 more
Apart from the fact that they did not show up at the scheduled time as planned, the quality of work was excellent and they took great care not to create a mess in the work areas. They demonstrated professionalism and was always polite regardless of how many questions we asked. We had many issues with the delivery of the new gas range from Lowes but Heritage adjusted their schedules each time although Lowes delivery kept on missing the scheduled times. Finally after three tries, Lowes finally delivered the range on a Saturday. We called Heritage and they showed up within an hour around 6 PM that day and installed it without questions. I really enjoyed working with them and would be happy to recommend them to anyone. In terms of price, they were the most reasonable as compared to the other six quotes that we received. When doing researching on Heritage online prior to hiring them, I found one feedback where the person said that Eric told her to keep the money until after the work was complete. This raised an alarm for me where I thought most businesses will try to get their money as soon as possible and made me think they were giving their own feedback. Well now that I have done business with them, I can say that this was true. They never approached me for the check. As a matter of fact, I had to finally call and ask when he will pick up the check or should I send it through the mail. They requested that I send it through the mail.
Description of Work: Install new gas line for conversion of electric range to gas. This included increasing the size of the gas pipe coming into the home and reconnecting all existing lines to the fireplace, heating and water heater. In addition to increasing the size of the pipe, the local regulations required that the gas line was bonded. This was also done as part of the installation. A new electrical 110 volt outlet was also added for the new gas range since only 220 volt was there for the previous electric range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

Paul F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After a horrible experience with a failed installation, Heritage Mechanical Services came out and re-installed correctly the HVAC system of a house I needed to get on the market.They re-worked the duct work properly, re-wired both systems, fixed a leak and refilled with freon. There are no frills with these guys, they know what they are doing and they get it done. Their price for their experience is probably the fairest I have seen in the Richmond market and after owning multiple rental houses and commercial properties, I have had plenty of experience with contractors. I will continue to call them for all of our HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,800

Mike N.
03/2015
5.0
fireplaces, gas leak repair, gas logs, heating & air conditioning/hvac
  + 2 more
The work was performed in an efficient and professional manner. The technician who worked on the fireplace made sure that no dirt was brought into the house and when the job was finished they cleaned up so well that you never knew they were there.
Description of Work: Eric and his crew performed a gas furnace inspection and cleaning, replaced twenty feet of rusted gas piping in the crawl space and cleaned and repaired a malfunctioning gas fireplace. All these services had to be finished in order to close on the sale of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$675

Jessie R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Repaired / replaced the leaky / clogged up condensation drainage pipe.
Description of Work: Fixed Air Handler condensation drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    PO Box 11825, Richmond, VA 23230

    hmsrichmond.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Natural Gas Lines,
    Fireplaces,
    Gas Logs,
    Dryer Vent Cleaning,
    Water Heaters

    FAQ

    Heritage Mechanical Services, LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Heritage Mechanical Services, LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Heritage Mechanical Services, LLC does not offer free project estimates.
    No, Heritage Mechanical Services, LLC does not offer eco-friendly accreditations.
    No, Heritage Mechanical Services, LLC does not offer a senior discount.
    Yes, Heritage Mechanical Services, LLC offers emergency services.
    Yes, Heritage Mechanical Services, LLC offers warranties.
    Heritage Mechanical Services, LLC offers the following services: Heating, ventilation, air conditioning, gas logs, gas piping, and furnaces. We install electric and gas water heaters and humidifiers.
    Duct Cleaning.

    Contact information

    PO Box 11825, Richmond, VA 23230

    hmsrichmond.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed