GROUTRX RICHMOND

I had a mold problem in my shower and no matter how many times I cleaned it with bleach the mold would come back within a few days. I contacted a few contractors to find out what needed to be done to correct this issue and was told the tile was in good condition and that the old grout needed to be removed and replaced with new grout. I found GroutRX on Angies list and they seemed to have good reviews so I gave them a call. Dave, at GroutRX came out and provided me with an estimate to regrout the shower and replace the shower floor ( which I had replaced 2 years earlier by a jack leg and he did a terrible job). I must say how pleased I was, Dave was friendly and professional. He provided me with an estimate and informed me that the job would take 4 days to complete. We set a date the following month to have the work done. Dave contacted me 2 days prior to verify the scheduled job. He showed up on time, started the job, worked in a clean and professional manner and finished in 4 days as promised. I was extremely pleased with the results, my shower looked brand new when he was done and still does today, no more mold issues and the water drains as it should. I would strongly recommend Dave and GroutRX to anyone who needs grout work. Thank you Dave........

David called back within a day after my initial call. He was able to come out first thing the following week to provide an estimate for the job. Once we decided to go with GroutRX he put us on the schedule. He and his partner were punctual all 3 days on the job. They were both very friendly and professional. David even took time to introduce his dogs to our 6 year old on his last day. We are super pleased with the end result. He was right in line with other estimates. We would definitely use him again.

David called the day before to confirm they would be there at 9 AM Monday morning. Arrived on time. Every effort was made to retain the dirt and dust. Removing grout is a dusty job. The whole job went very well and everything that was agreed to be done was done. The shower looks like NEW.

David was very knowable, professional and skilled in his assessment of what needed to be done. He and his co-worker preformed the cleaning, re-grouting and repair work in a timely fashion. He followed-up frequently and final payment was made after the job was completed and I was happy with the work.

How did it go? It didn't.

Provider was professional, described what needed to be done and worked during hours that were convenient to the center. The completed job looks great and we look forward to using his services in the future should a need arise!

The guy seemed to be honest who did a good job. He was very knowledgeable. He was very forthright. He is pretty much a one-man operation. Our whole point doing the work was to remove the mildew problem. He got rid of mildew and then fixed the tile, so that it doesn't come back. The price was reasonable. The price sounded right and happy with it. He itemized the cost basis. The quality was excellent.

We used GroutRx for two other bathrooms and were delighted with the results but thought our master bath was too far gone. Our bathroom had 20 years of hard use, resulting in missing grout, failing caulk, broken tiles, and mold that could not be cleaned. We were facing a remodel but called in David first, which was a very very good thing. After several days of work, our bathroom looks like it did when it was new. Outstanding job! And, it saved us easily $10,000 in remodeling costs.

I contacted David Morrison with GroutRX to obtain a quote for some tile installation after a previous contractor ran into timing delays - what a blessing in disguise that the previous contractor was delayed - David came to my home and quoted me on the installation - he recommended some edging pieces that I hadn't previously considered - and I am glad that he did!! I shared how anxious I was to get the job done and he was extremely accommodating and actually contacted me a day or two later to report that he could start on Monday - they arrived that morning and the work began. They were extremely conscientious in protecting my floors and counters as well as my shower stall which was used for the tile saw due to being in a condo with no outdoor space. David and his coworker did a beautiful job - the quality of the work done was outstanding and I couldn't be happier - after the job was done, David shared that there was a high gloss sealant that could be applied to accentuate the characteristics of the tumbled marble and once again, he hit the "nail on the head" with how good it would look! Super happy with the job that they did, the cost was reasonable and the expertise that they offered was spot on - would definitely recommend them for any tile job!!!

When I first interviewed David about the job our Stafford Shire Terrier was in an adjoining room just ready to get out. I let Jack out and he went straight for him and they did the guy thing and then Jack was ok and comfortable with him. After making friends with the dog David looked at the job that my husband had left half done and we discussed what was still needed to be completed. Winthin a few days I had a complete list of what materials were needed (which I purchased) and how much the job would cost to finish. The company is bonded but I stayed the first day or so before I felt comfortable about giving a stranger my key. If I had another job to be done I'd hire David in a moment. David was always very professional and knowledgeable. I'd use GroutRX again if I had another tile job that large to do. The end result is beautiful and my marriage is safe.

When he arrived, he told me what he was going to do and how long it would take. He put tile in my under cabinet space over two days and left the kitchen clean. I was there in the kithchen for most of what he did, and I was most impressed with his meticulous approach to everything he did. His work tunrned out well.

David came to our house in December and January to complete the work, after coming by to assess and review what he would do. He was very conscientious and thorough in his explanation about what he could do for us. His attention to detail was impressive throughout. His personality and professionalism were exceptional. I enjoyed my time with him and found him to be fair and responsive to our needs. He did an excellent job for us and I would heartily recommend him to anyone considering any tile or grout work. Our shower, in particular the floor of it, was restored to a very clean look and the restoration of the grout was exactly what we wanted.

I feel that David worked in my bathroom like he was working in his own bathroom. I liked the way he worked in my bathroom so much that I have already hired him to work in my other bathrooms. My next job with him starts in January. I also feel David worked very h****** my bathroom and was quite fair with the money I paid him.

I had removed most of the tiles around the tub last year and then got cold feet about putting them back. David assessed how many old tiles could be re-used and how many new ones would be needed. He came up with 4 design choices and a template, should I wish to create my own design. He offered advice on decorative tiles and bathroom designs. He was quick to respond at the beginning and throughout the project, worked with materials I already had, kept on schedule, did not exceed his original estimate and brought his own expertise and artistic sensibility to the project. I'd recommend him in a heartbeat!

GroutRX did an excellent job. I started to work on the backsplash myself and it wasn't perfect, so they came behind me and cleaned things up and was able to correct my mistakes.

Matt arrived about 20 minutes early on both days - it was a two day job. It took about four hours for each bathroom - what I was told to expect. Immediate results looked great. After I got a close look at the grout work, I noticed grout residue on several tiles. I did not expect this and called the owner to take a look. Tony told me this was the industry standard. I expected clean crisp grout lines, so I was disappointed. The bathroom does look much better, but I am still scraping off grout.

I thought he was awesome. The communication and responsiveness was great. He was great to work with and very reliable. He knew what he was doing.

Overall I would recommend GroutRX for anyone needing tile cleaning and regrouting.

My husband had taken the bathroom apart last year with the intention of remodeling it. He was called out of town for an extended period of time and was unable to complete the project. David came in and fixed the walls so he could complete the work properly and tiled the shower floor and walls which I am VERY happy with. Thank you David for such wonderful work. I WILL be using them for my next project.

They were excellent; they were good. It got to be harder than they expected but they stuck to their estimate. They were on time and they were tidy.

We have a custom shower in our bathroom and the grout has been a problem from the start (2007). Some grout was falling out in many places and some of the corners were opening up. I had the original contractor come out and re-grout in 2008 which he did free of charge but I thought at the time his work was not very good. Over the past few years, the grout has been coming out, joints opening, caulking coming out of the corners and we were worried that our sub floor would eventually be damaged as well as looking very bad. David came out and explained what was wrong and why. He gave us a couple of solutions and then a recommendation. He obviously knew his business and convinced us on the spot to hire him. His price was a little higher than we had hoped for but after seeing how much time he and Mike spent on it and the finished quality, it is well worth it. You get what you pay for! His recommendation was to re-grout the walls and then seal them. For the floor, he recommended tiling OVER the old floor. The way he did it is fascinating and you can't tell at all that it is a second floor. He also recommended a different color and size tile and told us what supplier to go to and to use his name to get the contractor's discount. His partner, Mike, came out on the scheduled day and worked all day and into the evening to finish the main job. David came back the next day to finish up the sealing and finishing. Mike even fixed some areas that were outside the scope of the job because it "bothered" him to see the problem. David even gave us tips on how to clean the hard water stains off the glass walls of our shower. The walls look better than the original work and the floor is just outstanding and much, much nicer than the original. We are extremely pleased with their work and would never consider using anyone else but them for tile repair or original installation. You'll never regret using them. ....and he honored his Angie's list coupon.

The owner was on time for the estimate.They did the work while we on vacation and everything was perfect when we returned.

David acme when promised, worked diligently throughout, and delivered excellent finished products. Highly recommend!

Everything went as GroutRX said it would. The only Tile/Grout folks I'll ever use.

David arrived on time for for the estimate and explained exactly what he was going to do and the products he was going to use, he returned to do the job, again on time and did an excellent job, we were very pleased. David was very polite and professional. I would recommend Groutrx to anyone.