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GENERAL SECURITY OF RICHMOND

Home Security Systems

About us

ADDITIONAL EMAILS- SERVICE@GENSECURITY.COM & EMPLOYMENT@GENSECURITY.COM

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

HOME SECURITY SYSTEMS, WIRELESS SECURITY SYSTEMS WITH CELLULAR MONITORING AND REMOTE ACCESS, COMMERCIAL BURGLARY & FIRE SYSTEMS, PORTABLE WIRELESS SECURITY SYSTEMS, SERVICE & REPAIR OF EXISTING SYSTEMS, CENTRAL STATION MONITORING, BACK UP RADIO MONITORING SYSTEMS, CLOSED CIRCUIT VIDEO, SURVEILLANCE SYSTEMS, HOME THEATER, MULTI ROOM SOUND SYSTEMS, & OUTDOOR SOUND SYSTEMS.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.8
value
3.8
professionalism
3.8
responsiveness
3.8
punctuality
3.8
Showing 1-4 of 4 reviews

08/2006
4.0
home security systems
  + -1 more
We pay on a two year rate for this company. It is very reasonable at three hundred and fifty dollars. I thought that when they came to install the system, they were very kind. They made sure to answer all of our questions and get the job done in a great amount of time. I am very pleased with the service.
Description of Work: This company came to our home and installed all of the necessary wire to install the security system in our home. This included all of the wiring and the box that we use on a daily basis, which is installed on the wall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

08/2006
5.0
home security systems
  + -1 more
I like that they are a local company, and also not so big that you feel lost in the crowd. They have a good reputation. I feel very safe knowing that I have them protecting my home. I think if I did ever have to call them it would be easy to get a hold of them.
Description of Work: They monitor my home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

08/2006
1.0
home security systems
  + -1 more
I will not recommend this company to anyone ever. They stopped monitoring my house years ago, yet they are still deducting money from my debit account every month. I plan on suing them for a lump sum eventually. But they are terrible and I am not pleased with the service because I have not had any service. They are just charging me for it.
Description of Work: I hired this company to install a monitoring system for me. They installed all of the wire, the box and necessary equipment.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$150

Response from GENERAL SECURITY OF RICHMOND
WE HAVE NO RECORD OF ANY CUSTOMER WITH THIS NAME. IF THEIR SYSTEM WAS NOT WORKING, WE HAVE SERVICE TECHNICIANS AVAILABLE TO FIX IT. IF THEY NEVER CALLED FOR SERVICE, THEN WE WOULD NOT CALL THEM TO SCHEDULE SERVICE. IF WE HAD A CUSTOMER WITH THIS NAME, THEN WE WOULD CALL TO SEE WHAT NEEDED TO BE DONE TO REMEDY THE SITUATION. BECAUSE WE HAVE NO RECORD OF THIS CUSTOMER, THEN I ASSUME THIS WAS POSTED TO THE WRONG COMPANY.

08/2006
5.0
home security systems
  + -1 more
I have had a pretty good experience with General Security. I haven't had any problems with false alarms and the person who came out was more than willing to explain exactly how the system worked and took his time doing so. He was very polite and courteous with me and made sure I understood everything.
Description of Work: General Security of Richmond does the monthly monitoring of my home through an alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

    Contact information

    7122 FOREST HILL AVE STE A, Richmond, VA 23225

    www.gensecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    GENERAL SECURITY OF RICHMOND is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    GENERAL SECURITY OF RICHMOND accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, GENERAL SECURITY OF RICHMOND offers free project estimates.
    No, GENERAL SECURITY OF RICHMOND does not offer eco-friendly accreditations.
    No, GENERAL SECURITY OF RICHMOND does not offer a senior discount.
    Yes, GENERAL SECURITY OF RICHMOND offers emergency services.
    No, GENERAL SECURITY OF RICHMOND does not offer warranties.
    GENERAL SECURITY OF RICHMOND offers the following services: HOME SECURITY SYSTEMS, WIRELESS SECURITY SYSTEMS WITH CELLULAR MONITORING AND REMOTE ACCESS, COMMERCIAL BURGLARY & FIRE SYSTEMS, PORTABLE WIRELESS SECURITY SYSTEMS, SERVICE & REPAIR OF EXISTING SYSTEMS, CENTRAL STATION MONITORING, BACK UP RADIO MONITORING SYSTEMS, CLOSED CIRCUIT VIDEO, SURVEILLANCE SYSTEMS, HOME THEATER, MULTI ROOM SOUND SYSTEMS, & OUTDOOR SOUND SYSTEMS.

    Contact information

    7122 FOREST HILL AVE STE A, Richmond, VA 23225

    www.gensecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed