FAMILY OWNED AND OPERATED.
CLASS A CONTRACTOR'S LICENSE
#2701-016325A
Business highlights
72 years of trusted experience
Emergency Services Offered
Services we offer
SALES, SERVICE AND INSTALLATION OF RESIDENTIAL AND COMMERCIAL UPWARD-ACTING DOORS OF ALL TYPES. WE ALSO SERVICE AND SELL LOADING DOCK BUMPERS, SEALS AND LEVELERS.
This was a lightening fast visit. The door was working fine when the worker arrived, which made me feel sorta dumb, but gave him very little to do. He could've at least done some service/maintenance without me having to ask. He was just going to leave. I didn't see him do anything that looked like he was resetting the sensitivity or doing any maintenance. He left me a report card to rate the service & mail in with my check. One choice on the card asked if I'd like someone from Garber's to contact me. I indicated yes, but no one ever did. This was in Oct. 2006. It is now Feb. 2007. In the past, I'd contacted another company (Overhead Doors) for a garage door repair, and they did a whole system servicing as part of the visit, no extra charge ($80). Should have called them this time, but just pulled out yellow pages and started calling companies I heard of before to see who could come same day.
Description of Work: Garage door would not open all the way; happened all of a sudden. No prior problem. I did trouble-shooting myself based on my owner's manual. Still wouldn't work. Called Garber's, got their name from phone book. When Garber's guy came out, the door worked fine right off the bat without him doing anything. Then he said he would reset the sensitivity, which I guess he did. I asked if he could also sort of "tune up" the door, oil some things, etc., while he was there, since he'd had nothing to repair really and I was going to be charged for the visit. I went inside the house very briefly, and when I came back out, he was done. Seemed like he didn't have enough time to do anything.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$76
08/2006
5.0
garage doors
+ -1 more
They showed up to assess the situation and they determined it was the control mechanism that was bad, but it would have to be ordered so we had to wait an extra day to complete the two hour job. They got the part in and the door was fixed and it was good as new. They did a great job on it.
Description of Work: They replaced the control mechanism for raising and lowering the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JIM W.
08/2006
4.0
garage doors
+ -1 more
I would use them again if I was in a pinch, but I would probably shop around if I could. I just wasn't impressed with the two guys that they sent out. They seemed to fumble around trying to figure out what they were doing. They didn't appear to be very experienced, but they did finally get it fixed. Our old sensors went bad and wouldn't let the door close properly. We still have had some issues with the door opener working right so that's another factor as well.
Description of Work: They replaced the safety sensors on my 2 car overhead door.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
08/2006
5.0
garage doors
+ -1 more
Our garage doors were just getting rather sticky, so we called Garber's to come take a look. He diagnosed the problem right away and lubricated the doors, which took about an hour. Everything's working fine now.
Description of Work: Garber's needed to lubricate a spool on our garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Contact information
2201 E FRANKLIN ST PO BOX 7940, Richmond, VA 23223
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Service Categories
Garage Doors
FAQ
GARBERS OF RICHMOND INC is currently rated 4 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Yes, GARBERS OF RICHMOND INC offers free project estimates.
No, GARBERS OF RICHMOND INC does not offer eco-friendly accreditations.
No, GARBERS OF RICHMOND INC does not offer a senior discount.
Yes, GARBERS OF RICHMOND INC offers emergency services.
No, GARBERS OF RICHMOND INC does not offer warranties.
GARBERS OF RICHMOND INC offers the following services: SALES, SERVICE AND INSTALLATION OF RESIDENTIAL AND COMMERCIAL UPWARD-ACTING DOORS OF ALL TYPES. WE ALSO SERVICE AND SELL LOADING DOCK BUMPERS, SEALS AND LEVELERS.
Contact information
2201 E FRANKLIN ST PO BOX 7940, Richmond, VA 23223