As a mulit-year Super Service Award Winner, Foster Plumbing & Heating is a family-owned business has been helping homeowners stay cool in the summer and warm in the winter since 1989. We have been in the industry since 1946. We pride ourselves in treating our customers and our staff fairly. For years Foster Plumbing & Heating has been servicing the Richmond area with quality and professional care. Our heating and cooling technicians are fully trained and provide the best service in the area. Our goal is to promote quality and professionalism in the plumbing, heating and cooling industry and the demonstration of a genuine concern for the safety, comfort and health of our customers by providing quality services.
Business highlights
36 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.
We were able to get an appointment within two hours of our call. The scheduler was very professional and even called us 30 minutes before the plumber's arrival as a courtesy. The plumber arrived on time and promptly reviewed each item to be repaired. He fixed the toilet and 2 faucets to our satisfaction and recommended that we consider replacing the kitchen faucet, based on valid concerns. The work was completed in about 45 minutes. We were very satisfied and will have them install the new kitchen faucet, once we make that purchase.
Description of Work: Residential plumbing to fix 3 leaky interior faucets and replace the refill mechanism in a toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Response from FOSTER PLUMBING & HEATING, INC.
Hello, We are so happy to hear you were pleased with the plumbing service you received and we thank you for your kind words! Give us a call when you are ready to have your kitchen faucet installed. Best Regards, Angela Service Department
Jason Q.
10/2016
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Foster has been my first choice for the past few years. They are fantastic with scheduling and their technicians explain what they are doing and how to care for things.
Description of Work: General plumbing and HVAC inspections
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janis T.
10/2016
5.0
heating & air conditioning/hvac
 + -1 more
Two Foster technicians arrived on time and performed the following: checked over all wiring, blower, capacitors, contacts, aux heat, relays, voltage and inspected duct at unit. Cleaned out service panels, checked condensing fan motor, compressor, pressures and amp draws. All checked out OK. If future service/repairs are needed I would definitely contact Foster Plumbing and Heating to do the work.
Description of Work: HVAC tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Fred A.
10/2016
5.0
plumbing
 + -1 more
Tim was professional and went out of his way to describe what he was doing and what I might be able to do myself with other repair projects as they pop up. I would use these guys again and specifically ask for Tim.
Description of Work: bathtub faucet and shower faucet repair (two different bathrooms)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lorrie W.
10/2016
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
They were prompt and easy to work with.
Description of Work: Foster's replaced 2 old toilets. They had replaced another toilet in 2014. They were prompt and easy to work with. They also checked the hot water heater on same visit due to concerns by my tenant that is was heating well. He simply indicated that it needed the temp turned and not other issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Tom R.
09/2016
5.0
heating & air conditioning/hvac
 + -1 more
They do a great job. I was using them long before I was on Angie's List. They are on Angie's List and are one of the A-rated companies. I have been using them for about 10 years. I use them every six months. When I bought a new system from them I got the extended contract. They just did a great job. They kept their word and stuck to the price. I just could not ask for better service. They came first thing Monday morning. Danny always does a good job. He is the guy who always comes and does my service. I know these people so they are very friendly and very professional. The speed in which they determined the issue is unbelievable. Their knowledge and professionalism stand out.
Description of Work: I have always used Foster Plumbing & Heating. They were last here for a free service call. The system went down over the weekend and I called up to let them know that the second full unit was not working. They replaced a condenser and had it working again in 15 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom R.
09/2016
5.0
heating & air conditioning/hvac
 + -1 more
The guy who does the quotes is named Matt Torrence; he just knows his stuff. He answered every question I had even before the installation and went through the best thing for this particular house. He did a wonderful job of selling. They did a good job and did it quickly. They were able to quote and get it in here within a week or so. I trust them so I know their prices are very competitive. I have been using them for 10 years.
Description of Work: They replaced my three air conditioning units and a heat pump. They also installed the cameras for a security system which were attached to the Trane unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Tri P.
09/2016
2.0
heating & air conditioning/hvac
 + -1 more
The HVAC technician came and checked for 15 min. He didn't do any lubricating or calibrating thermostat or tighening electrical connections. Angies List discounted from the original service price of $200 or something. I couldn't imagine if I had to pay the original price for this kind of check-up work. My previous technician took the fan blade apart to inspect and lubricate a lot of components.
Description of Work: $49.00 for an air conditioning tune-up and check for 1system (Works advertised to be done): Calibrating and leveling thermostat Lubricating and inspecting bearings for wear Monitoring operating pressures of refrigerant Inspecting safety devices for proper operation Inspecting disconnect box for proper rating and installation Monitoring volts and amps on fan motor Tightening all electrical connections Inspecting and testing contactor for burns and/or pits Inspecting electrical for exposed wiring Inspecting and testing capacitors Inspecting fan blades Inspecting evaporator and condenser coil Inspecting service valves for proper operation Measuring temperature difference between supply and return Inspecting duct work for energy loss Monitoring compressor for proper amp draw, volt draw, and wiring connections
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Cerise C.
09/2016
5.0
plumbing
 + -1 more
It went very well. This was our first time using Foster. I called them first thing in the morning and Tim arrived several hours later. He was prompt, nice, and professional. The cold supply line to our downstairs bathroom was leaking underneath the house and he was able to repair it. We will definitely use them again in the future.
Description of Work: Repair a leak underneath our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Esther W.
09/2016
5.0
heating & air conditioning/hvac
 + -1 more
Excellent. Daniel and CJ were courteous, professional, and thoroughly explained the work they had done, the condition of my unit, and what I could expect in the future. I felt very confident in their knowledge and examination of my unit. This was an excellent purchase from Angie's List and I would recommend them to anyone. The only problem was in determining a time for the appointment but it worked out fine. I was told they would call an hour ahead of arrival. This did not happen. Fortunately I was home when they arrived. They may never have had the information from their office.
Description of Work: Air conditioning tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Debbie C.
09/2016
5.0
heating & air conditioning/hvac
 + -1 more
Fantastic! Came on time, easy to schedule, overall great experience.
Description of Work: Ac/furnace check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia B.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
This was the first time I've used Foster Plumbing & Heating, and I was very pleased with the service. I was somewhat concerned that it would be a cursory job because I purchased a $49 special. However, Dalton was excellent. He did not appear to be rushed as he checked my A/C system thoroughly. He also fixed a separate item (insulation which was hanging down from one of the ducts). So I think that he went above and beyond any expectations. He also took the time to provide some advice regarding better use of the A/C. While the actual A/C service was outstanding, I do think the appointment set-up could be improved. Right after making the purchase on Angie's List, I received an email from Foster's asking for my home phone number so they could call me to make an appointment. So my entering three possible dates/times when I purchased the certificate were a waste of time. However, I was impressed that they contacted me and waited for the call. After some time went by with no call, I called them to make an appointment. I would recommend that they don't request such information if they're not going to follow up. It delayed the process a bit. This is a small thing, but could be improved. Otherwise, everything was great!
Description of Work: Air Conditioning Tune-Up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Justin C.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
Very Well. 2 Man Team showed up on time. Assessed functionality of upstairs unit and suggested minor improvements for air flow, longevity.
Description of Work: HVAC Evaluation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Stephanie C.
08/2016
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Very well - they showed up promptly and were very professional and courteous
Description of Work: HVAC Check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Christopher M.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
Very professional and nice. The price was less than I expected.
Description of Work: HVAC check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick T.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
Excellent work. They were very thorough and reviewed the condition of each of the components, cleaned coils thoroughly, and gave us excellent advice on keeping the system at peak for the long haul. I can't recommend them highly enough.
Description of Work: AC system tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Elyse S.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
Great. He was on time. Worked quickly. We used special offer.
Description of Work: General service on AC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Elizabeth H.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
The techician was very thorough and knowledgeable. He was very helpful and professional. I wish they provided a window of time to expect service.
Description of Work: A/C tune uo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Andrew H.
08/2016
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Jeff was a pleasure to work with scheduling HVAC services, his Techs did a great job during their visits for the Big Deal. We also called Fosters for after hours HVAC service when A/C stopped working during recent hot spell - again a great job, A rating for HVAC! We were pleased with plumbing services requested to install new kitchen faucet and on another occasion leaking bathroom valves, however, both times we had to call them back for continued leaking & because faucet was misaligned - B rating for quality of work for plumbing but they came back same day.
Description of Work: HVAC Annual Big Deal service ($109) was a great price for both A/C and gas furnace. We also selected Fosters for additional HVAC and plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Elizabeth B.
08/2016
5.0
plumbing
 + -1 more
The techs showed up right on time and were friendly and professional. The toilet they were working on had had the seal replaced when we bought the house four years ago so the tech was surprised it was already leaking. After working on the toilet for a few minutes, they called me in to explain that the flange came up too high from the floor. He said they could cut the pipe to fix that issue, but that it would be much more expensive. Instead, we decided to use shims to make up for the height issue. They finished work on the toilet and then quickly fixed the sink pipe. I was originally quoted $175 for both repairs, but because the pipe was so corroded, it needed to be replaced (not just cleaned), thus resulting in a slightly higher cost. I could easily see the corrosion on the outside of the pipe, so I wasn't surprised and thought the price was still reasonable for both repairs. I would definitely call this company again for help!
Description of Work: A new wax seal was needed for the toilet and the sink in the bathroom was leaking from the trap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Tien S.
07/2016
5.0
plumbing
 + -1 more
Paul is the best! Went above and beyond to make sure the new toilet was properly installed (builder did a poor job which cause wood floor damage).
Description of Work: replace toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Barry M.
07/2016
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Purchased the service on Thursday, scheduled appointment on Friday. Tech was professional and detailed. Would hire again.
Description of Work: HVAC Check-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
mary B.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
Very well. Dalton was very nice and found nothing wrong. Explained everything to me. Would use again.
Description of Work: $49 AC Tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory S.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
The provider was knowledgeable and professional. I wanted to know more about my heating system and he answered my numerous questions and explained everything he was doing. I could see that he had a good understanding of what he was doing and he was able to show me that my system was in good shape, did not need any adjustments and was clean. He gave me tips on how to continue to maintain my system and how to troubleshoot any problems they may come (since my heat/ac system is 11 years old.) I would recommend the technician Danny to any one. He was thorough and spent more time than I would have expected going over my unit. I will use again.
Description of Work: The provider did a check up on my heating and ac system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
carol T.
06/2016
5.0
plumbing
 + -1 more
Tim was very pleasant & professional for a 7:30 am appointment. His scheduled arrival was prompt. Service provided as per coupon. I asked for a quote on a leaking basement sink and he worked up a quote which seems reasonable & showed me why full laundry sink removal/replacement needed versus "just" replace pipe. I'll call in a couple weeks for scheduling.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Gas Logs
FAQ
FOSTER PLUMBING & HEATING, INC. is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
FOSTER PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, FOSTER PLUMBING & HEATING, INC. does not offer free project estimates.
Yes, FOSTER PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, FOSTER PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, FOSTER PLUMBING & HEATING, INC. offers emergency services.
Yes, FOSTER PLUMBING & HEATING, INC. offers warranties.
FOSTER PLUMBING & HEATING, INC. offers the following services: Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.