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FOSTER PLUMBING & HEATING, INC.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

As a mulit-year Super Service Award Winner, Foster Plumbing & Heating is a family-owned business has been helping homeowners stay cool in the summer and warm in the winter since 1989. We have been in the industry since 1946. We pride ourselves in treating our customers and our staff fairly. For years Foster Plumbing & Heating has been servicing the Richmond area with quality and professional care. Our heating and cooling technicians are fully trained and provide the best service in the area. Our goal is to promote quality and professionalism in the plumbing, heating and cooling industry and the demonstration of a genuine concern for the safety, comfort and health of our customers by providing quality services.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.

Services we don't offer

Duct Cleaning, Oil

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.71,022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 526-550 of 1022 reviews

Lizzie B.
07/2020
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
They did a good job!
Description of Work: Replaced air conditioning and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

John H.
06/2020
5.0
plumbing, gas leak repair
  + 0 more
Did not use them.
Description of Work: Drop-in sink replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles P.
05/2020
5.0
plumbing, gas leak repair
  + 0 more
They did an excellent job.
Description of Work: Outdoor faucet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ed O.
04/2020
4.0
water heater repair, gas leak repair
  + 0 more
Besides a gas leak, ok.
Description of Work: Install customer supplies lo valve hot wster

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$186

Bobby P.
02/2020
5.0
plumbing
  + -1 more
Job was well done.
Description of Work: Installed toilet on wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from FOSTER PLUMBING & HEATING, INC.
[Member Name Removed], I will make sure Paul sees your review. Thank you for the shout out. We appreciate you taking time to let us know how pleased you were with our work.

Tami H.
01/2020
5.0
plumbing, water heater repair
  + 0 more
Great job performed
Description of Work: Install tankless gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from FOSTER PLUMBING & HEATING, INC.
Thank you for the kind words! We were happy to help.

Ann V.
09/2018
5.0
plumbing
  + -1 more
heat pump was clogged
Description of Work: water on floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula M.
03/2018
5.0
plumbing
  + -1 more
Great service
Description of Work: Had temp control value replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael R.
10/2017
5.0
plumbing
  + -1 more
Very happy with them.
Description of Work: They were out for a clogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Susan M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great!!! Very knowledgeable.
Description of Work: AC check in 8 yo home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Heidi M.
06/2017
5.0
plumbing
  + -1 more
Great! I would hire them again.
Description of Work: We had a spigot moved up. It was too low to the ground. Great job!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from FOSTER PLUMBING & HEATING, INC.
We were very happy to help you out with your hose bib and hope it is working great now! Thank you so much for the opportunity to provide you with our plumbing services. Have a wonderful day! Best Regards Angela Service Department

Mary T.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mary T.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Warren G.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Great Experience
Description of Work: Water Heater replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger H.
04/2017
5.0
drain cleaning
  + -1 more
unknown
Description of Work: .....
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
See "What work" above.
Description of Work: Did not use on the date indicated below.. Previous service last spring was satisfactory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam G.
01/2017
2.0
plumbing
  + -1 more
Did not get service done.
Description of Work: I called to make an appointment and the appointment person I spoke to was extremely unhelpful. I tried to ask a couple of questions but she was so short and rude that I finally told her that if their service people were as rude and unhelpful as she was I would just get a refund on my coupon and that is exactly what I did. I never received a call or follow up from the company so obviously they do not need business to badly if they can treat customers in such a way.
Rating CategoryRating out of 5

Response from FOSTER PLUMBING & HEATING, INC.
Hello [Member Name Removed], I apologize for the inconvenience however our notes stated that you tried scheduling with someone and noted to us on June 1st 2016 that the number you had listed on Angie's list was wrong and that is why we could not get in touch with you to schedule from the start. We also have noted that you were going to look for the coupon you had purchased and call us back to schedule because we did not have any records of what coupon you purchased. We never heard back from you on an update as to which coupon you purchased and to schedule the services. We would have been more than happy to help you we just needed more information to get your services scheduled. Best Regards, Angela Service Department

James R.
12/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: ..........................
Rating CategoryRating out of 5
Yes, I recommend this pro

Pj R.
12/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Went greet. Highly recommend.
Description of Work: Had them install two new complete HVAC systems in my house. They did a great job with initial install and have come out a couple of times to verify proper operation and replace a broken manufacturer's part. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Phil B.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They come out twice a year, once in summer and then in spring. They are just very thorough. We've been using them for over twenty years now. They installed the original equipment for us. They are very reliable.
Description of Work: Foster Plumbing & Heating Inc came out yesterday for an annual air conditioning service and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Midge L.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were recommended to me by my electrician to repair a furnace that wasn?t working and it was relatively new. So they came right away even though there was a snowstorm at that time. They then found that one of the parts of the furnace which was under warranty had to be bought from North Carolina. So they actually brought it to my house during the snowstorm. I had to pay only the visit fee. I think that their prices are very reasonable and I would use their services in the future too.
Description of Work: I use the services of Foster Plumbing & Heating on a routine basis for yearly inspection of my heating system. Their last visit to my house was about two months ago. Their original visit to my house was to fix a furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn H.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
The entire experience including the initial maintenance call, getting an estimate to replace my furnace, and the actual installation of a new Trane furnace and heat pump was done very professionally. Foster's was price competitive, prompt, and did an excellent job on the install and start-up of my system. I could not have been more pleased and would recommend them without reservation to anyone needing furnace repairs or replacement.
Description of Work: Foster's replaced my furnace and heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Midge L.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
They came out the same day I had called them. I liked them so much I have contracted them to do the maintenance on the unit. They did explain what they were doing and they also gave detailed options. The serviceman also offered me tips to save money.
Description of Work: They came out and did a repair on the air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from FOSTER PLUMBING & HEATING, INC.
Thank you for your business and your review. - Jeff Foster

David T.
04/2007
3.0
plumbing
  + -1 more
The receptionist took my information and promptly scheduled my job for the next business day. Two employees arrived and made the necessary repair in less than twenty minutes. I "believe" that I was told that there was a $80.00 minimum charge for this work, but that's the cost for coming to the door. So buyer beware, the cost of ignorance on my part is quite high. Perhaps I should have hung around the Lowes store and just negotiated an apprentice after hours.
Description of Work: I installed a new P trap in a bathroom sink and the fittings leaked. Not wanting to damage anything further, I decided to call in a plumber to correct my work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$117

Response from FOSTER PLUMBING & HEATING, INC.
Thank you for your review I can assure you that we have one pricing book whether you had touched your p-trap or not. We use flat rate pricing book so that all of our customers get a fair and honest price for our services ever time. I am glad you were happy with the repair, our field personnel, office personnel and our professionalism. I am sorry that you were surprised by the cost of the repair. We will work on explaining our pricing to customers better in the future. – Jeff Foster

R S.
08/2006
5.0
plumbing
  + -1 more
My old sink was just simply old. Foster Plumbing & Heating came out to remove the old sink and he didn't have to replace any pipes or anything like that. It only took him about two hour's total, so he was pretty good. The job went well. I had a service contract with them to service my heating and air and they did good by me on that end too.
Description of Work: They installed a new sink in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from FOSTER PLUMBING & HEATING, INC.
Thank you for your business and your review.- Jeff Foster

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701036106
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
02/29/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Gas Logs

FAQ

FOSTER PLUMBING & HEATING, INC. is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

FOSTER PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, FOSTER PLUMBING & HEATING, INC. does not offer free project estimates.
Yes, FOSTER PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, FOSTER PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, FOSTER PLUMBING & HEATING, INC. offers emergency services.
Yes, FOSTER PLUMBING & HEATING, INC. offers warranties.
FOSTER PLUMBING & HEATING, INC. offers the following services: Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.
Duct Cleaning, Oil

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day