As a mulit-year Super Service Award Winner, Foster Plumbing & Heating is a family-owned business has been helping homeowners stay cool in the summer and warm in the winter since 1989. We have been in the industry since 1946. We pride ourselves in treating our customers and our staff fairly. For years Foster Plumbing & Heating has been servicing the Richmond area with quality and professional care. Our heating and cooling technicians are fully trained and provide the best service in the area. Our goal is to promote quality and professionalism in the plumbing, heating and cooling industry and the demonstration of a genuine concern for the safety, comfort and health of our customers by providing quality services.
Business highlights
36 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.
Everyone I have dealt with at Foster has been friendly, professional,knowledgeable and they all seem to enjoy their jobs and it shows in the quality of the work. The office staff is friendly,informative and makes you feel like you are a valued customer. The 2 men that installed my unit took pride in their work, cleaned everything up. They even offered to vacuum when they finished. I have used Foster in the past for both plumbing and heating and they will be first on my call list the next time I have a problem.
Description of Work: installed new heat pump and exchange unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Edward N.
06/2013
5.0
plumbing, water heater repair
 + 0 more
They were very courteous and friendly. They were on-time. I noticed a small leak after they had installed it and they were able to come right back out and adjust it. Since then I've had no issues.
Description of Work: They came out to give me an estimate on my hot water heater. They came right back out and installed the new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$998
Shirley H.
06/2013
4.0
heating & air conditioning/hvac
 + -1 more
They were very nice and cleaned everything up, when they were done. They were not able to come out yo put in the new one for about a week and a half. They brought us two window units to use in the mean time. These worked very nicely, until they could come back to put in the a/c unit. I was able to use the 5% discount and get a rebate for the unit, that saved us a lot.
Description of Work: We needed to have a new a/c unit put in. We also had to have a new air handler put in.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,640
Elizabeth B.
05/2013
3.0
plumbing, water heater repair
 + 0 more
Saw Fosters on Angies List deal for Hot Water Flush and whole house plumbing inspection. Called to set up appt and inquired about having a garbage disposal replaced at same time. After several calls about how much the installation would be, I set up appt. They arrived on time, went to my basement to inspect water heater and immediately came up said the valve was broken and could not flush the heater and tried to sell me a new one. The garbarge disposal was installed and they got ready to leave. I inquired about the whole house plumbing inspection (which included a gas line inspection) and they acted like they had never heard of the offer. When I showed them the receipt from Angies List they went to each bathroom and ran the water and flushed the toilets. They said there was no way to check the gas lines.
Description of Work: Hot water flush deal and install garbage disposal
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$200
Daniel S.
05/2013
5.0
heating & air conditioning/hvac
 + -1 more
There was initial miscommunication as they serviced my AC unit instead of the furnace like I requested, so when my tenants informed me they did not work on the gas furnace I made a call and they were there that week to do the originally desired job. At no additional charge.
Description of Work: Gas furnace tune-up and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Mark O.
05/2013
5.0
heating & air conditioning/hvac
 + -1 more
1) Great friendly customer service 2) Polite technician 3) Preliminary diagnosis upon first visit 4) Follow-up visit to fix 5) Preliminary hypothesis was that it needed expensive freon 6) Upon further diagnosis, it needed a part replacement which was much cheaper Our service works great again. Price was very reasonable considering two trips to our home and a part. Would definitely use them again. They are trustworthy! A rare find.
Description of Work: Our HVAC unit was not functioning in one of the bedrooms. They fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sidney D.
05/2013
5.0
plumbing, water heater repair
 + 0 more
They did a great job at communicating the problem I had, he did not do the work but he inspected it.
Description of Work: Check up on the water heater and all the lines
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
David H.
04/2013
5.0
plumbing, water heater repair
 + 0 more
They were a very nice company to deal with, they were honest and upfront about all details. They showed up 15min late but that was not a big deal to me.
Description of Work: Water Heater Drain & Flush + In-Depth Plumbing Inspection. For 2 water heaters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Toby H.
04/2013
5.0
plumbing, water heater repair
 + 0 more
The plumber called and told me they were on the way. They arrived promptly and started work. They drained my water heater, and offered to examine all other plumbing in my home. I declined the offer as I have just completed work by another contractor remodeling my primary bathroom and had the check done. As the plumbers (two came) they explained what they were looking for in sediment and explained the process they followed. I appreciated their time. I would call this company again if I had plumbing problems.
Description of Work: I had my water heater drained, and an offer to inspect all other plumbing in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Corey T.
04/2013
4.0
heating & air conditioning/hvac
 + -1 more
***I had received a letter from Foster's explaining everything. Complaint was satisfied and was misinformed about the price.
Description of Work: HVAC {diagnostic}. Found system low on refridgerant.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$126
Keith S.
04/2013
5.0
plumbing, water heater repair
 + 0 more
They were courteous, timely and professional.
Description of Work: They drained and refilled the hot water tank, repaired a flush toilet item, and inspected the plumbing in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michael H.
04/2013
5.0
plumbing, water heater repair, drain cleaning
 + 1 more
Overall experience was excellent. They did exactly what was promised. While the technician was at our home, we asked him to install a new faucet and he was able to do that during the call. Great company and excellent service.
Description of Work: Full plumbing inspection, drain and flush water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Ryan G.
04/2013
5.0
plumbing, water heater repair
 + 0 more
Once I contacted the company they schedule the soonest date that was available. I did not like that I was not given a time frame for when the service was to be conducted, but other than that they did a great job. The service tech was very knowledgeable help me understand the work that was being done. The service tech also work very clean and made sure that the area that was being work was left clean when the work was completed. I will be use their service again. Thank you.
Description of Work: The service that was perform was a water heater flush and Detail pluming inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$49
Jessica W.
04/2013
5.0
heating & air conditioning/hvac
 + -1 more
The service turned out great. They were good, prompt, and everything worked out well.
Description of Work: They put in a programmable thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Diane P.
03/2013
5.0
plumbing
 + -1 more
I purchased an Angie's List Big Deal for $89 to install a toilet. Foster Plumbing responded promptly and visited the premises and gave me a verbal estimate to provide a toilet and bathroom sink and install them both that same day for an additional $840 (total paid $929) Both the office and service personnel were knowledgeable and professional. These bathroom fixtures were installed in a high rise condo with shared water inlets, and the condo was not able to shut off the water on the day Foster provided the fixtures so they were not able to complete the installation. They returned later in the week, at no additional charge, to complete the installation after the water was shut off. I was not there when they completed the work, and when I later checked the toilet, it didn't automatically stop running after flushing. However I was able to remedy that problem myself by adjusting the float in the tank. Overall, I was pleased with their installation and service and would use them again and recommend Foster Plumbing to others.
Description of Work: Provided and installed a new toilet and bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$929
Craig G.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
no problems. On time, knew their trade, cleaned up fine. I'm pleased with the company and the product.
Description of Work: replaced home A/C system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Betty H.
02/2013
5.0
plumbing, water heater repair
 + 0 more
This is a duplicate of above question.
Description of Work: Everything was positive about this experience. The main thing I wanted checked was the hot water heater which was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Linda C.
02/2013
3.0
plumbing
 + -1 more
It started fine, good contact, flexible scheduling. I was a bit wary when the plumbers balked at installing the smooth side American Standard toilet that I had purchased from Lowes. They said setting the toilet would be a problem, they could not guarantee installation, and that I might have to sign a waiver. That was a concern. The plumbers then called the office, and the install went forward with no waivers, no problems. It has been over a month and all seems fine; no leaking.
Description of Work: Angie Big Deal-toilet replacement
Rating Category
Rating out of 5
$89
Mary Virginia C.
02/2013
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
I called the day I purchased the reduced-price service off of Angie's List and got a call back in a reasonable length of time. They were able to visit my home the same week as the call back which was very convenient for me. I had quite a few questions about my plumbing and the plumber was patient with all my concerns. He showed me how things worked and explained things in terms I could understand which I really appreciated. I learned several useful things and can better maintain my home now with his advice. The plumber also did some minor adjustment on the stopper in a bathroom sink so that now my sink holds water when I need it to. I could not have asked for a better visit. Having the whole house inspection was especially nice because he gave me his assessment of the quality of work put into my home by the last owner. Thanks, Glen!
Description of Work: I purchased a service from Foster Plumbing from Angie's List. The service was to drain the hot water heater and then do a whole-house inspection of all the plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
John C.
01/2013
5.0
heating & air conditioning/hvac
 + -1 more
Foster contacted me and said they did not handle my type of furnace. They suggested my getting in touch with Angie's list for a refund.
Description of Work: Work never done.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
JoLynne D.
01/2013
4.0
plumbing, water heater repair
 + 0 more
The gentlemen who came to my house were professional and appeared knowledgeable. There was some concern expressed about servicing a water heater as old as mine, but I assured them that this was done on a regular basis. I did have several questions about two of my commodes and there was an effort to fix both of them but they were unable to do so. The men did arrive late for their appointment and I did call to see if they were on the way. This was the week of Hurricane Sandy and while I understood a need for the company to have a coordinating meeting, I thought a phone call to waiting customers was in order.
Description of Work: My aged water heater was drained and plumbing checked in commodes and sinks in all bathrooms relative to leaks and general condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$69
Matthew D.
01/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were on time polite. Also they took the time to explain the problem and cost. Also they came back afterwords to make sure everythign was ok with the work
Description of Work: Installed new ffan motor and new duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Nicole J.
01/2013
5.0
plumbing, water heater repair
 + 0 more
Service took about an hour to complete. The company sent 2 people, 1 did the house inspection the other did the water heater flushing.
Description of Work: Whole house plumbing inspection that included outdoor plumbing. Also gas water heater flushing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Katherine M.
12/2012
5.0
plumbing, water heater repair
 + 0 more
Two technicians arrived on time. One proceeded to drain the hot water heater and the other conducted the plumbing inspection. They checked all plumbing on both floors and in the crawl space underneath, providing information and answering questions. They were knowledgeable and professional in every way.
Description of Work: Water heater flush and plumbing inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Teresa B.
12/2012
5.0
plumbing, water heater repair
 + 0 more
All went great.... I was well pleased and would highly recommend this company based on my experience with them.
Description of Work: Flush water heater and perform plumbing inspection
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Gas Logs
FAQ
FOSTER PLUMBING & HEATING, INC. is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
FOSTER PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, FOSTER PLUMBING & HEATING, INC. does not offer free project estimates.
Yes, FOSTER PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, FOSTER PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, FOSTER PLUMBING & HEATING, INC. offers emergency services.
Yes, FOSTER PLUMBING & HEATING, INC. offers warranties.
FOSTER PLUMBING & HEATING, INC. offers the following services: Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.