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FOSTER PLUMBING & HEATING, INC.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

As a mulit-year Super Service Award Winner, Foster Plumbing & Heating is a family-owned business has been helping homeowners stay cool in the summer and warm in the winter since 1989. We have been in the industry since 1946. We pride ourselves in treating our customers and our staff fairly. For years Foster Plumbing & Heating has been servicing the Richmond area with quality and professional care. Our heating and cooling technicians are fully trained and provide the best service in the area. Our goal is to promote quality and professionalism in the plumbing, heating and cooling industry and the demonstration of a genuine concern for the safety, comfort and health of our customers by providing quality services.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.

Services we don't offer

Duct Cleaning, Oil

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.71,022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 1022 reviews

Patricia L.
02/2015
5.0
plumbing
  + -1 more
Great job! He represented himself and the company excellently.
Description of Work: $39 for $100 Worth of Plumbing Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Heath A.
02/2015
5.0
plumbing
  + -1 more
Had a pipe bust in the ceiling of my 1st floor powder room from freezing. I called Fosters around 11am and they told me somebody would be able to come out that day and would call 30 minutes prior to arriving. I called back around 4pm just to double check tha that somebody would be able to come out and was assured somebody would be out, in fact I was next on the list. Approx. 6:15pm I received a call that the tech was on his way. He arrived at 6:45. Very professional and had the issue fixed promptly. I would definitely use this company again.
Description of Work: Repair busted pipe in ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Susan S.
02/2015
5.0
plumbing
  + -1 more
I had two pipes break on Sunday morning. Fosters was quick to respond to the message I left as well as get a plumber to my home. The repair was done quickly and professionally, the only reason I did not give them an A on price is that is was steep for the repair, but then again it was on a Sunday. I would highly recommend this company and will use them again in the future.
Description of Work: Repaired two cracked pipes that had frozen in the wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Anita C.
02/2015
5.0
plumbing
  + -1 more
We contacted Foster in response to the Angie's Deal, pay $39 for $100 plumbing services. They responded right away, even though our email said it was not an emergency. We set up an appointment for 2/19 at 7:30 am. Jacob arrived promptly. Our original request concerned the toilet in our master bathroom, which ran constantly no matter how we tried to adjust it. Our water/sewer bill had doubled, so we had finally cut the water off to the toilet altogether, which was inconvenient. Jacob replaced the flapper and the problem was solved. He offered to check the other two toilets, and after he showed us the insides of the tanks (one flapper was deteriorating and one was ok) we decided to have him replace the flappers in those as well. If we hadn't taken advantage of the Angie's Deal, we may have let one of them go, but the price was $100 less than the normal charge. Jacob was extremely efficient, professional, and friendly. Despite the weather and our unplowed street and driveway, he was prompt and very pleasant. Because we have Toto toilets, he had to leave to retrieve the parts, but the whole procedure took a little more than an hour. Our thanks go out to Jacob and to Foster P&H whenever we notice that our pipes are not running!
Description of Work: Replaced the flappers in three toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Sree D.
02/2015
2.0
plumbing
  + -1 more
I purchased the $39 for $100 Worth of Plumbing Services promotion. Service technician was very professional and arrived on time. They provided a quote and estimated my project to be about 7 hours of labor. Total estimate was $2000 including some basic materials (basic faucet). This is very very high estimate and I was not expecting such high rates. I have decided not to use their services
Description of Work: Estimate plumbing services for labor to install a toilet, vanity and bath tub in an already roughed-in bathroom.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$2,000

Bridgett H.
02/2015
5.0
plumbing
  + -1 more
The provider was fabulous. My toilet used to stick and he replaced the working and it works perfectly. He also inspected the rest of the house and had some great suggestions.
Description of Work: I bought the big deal for a toilet tuneup and plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

David M.
02/2015
5.0
plumbing, water heater repair
  + 0 more
Paul is a fantastic guy with a perfect personality and all the skills that go with it. This is our 4th Angie's List purchase and every one has been spot-on.
Description of Work: Flushed our hot water heater and inspected the house. Also, he repaired something under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Darren L.
02/2015
5.0
plumbing, gas leak repair
  + 0 more
foster did a wonderful job fixing a frozen and burst pipe for my family. this was our first plumbing experience in our new home and foster just did a wonderful job. the pipe froze and broke at about 3 pm on a sunday and their technician, paul, was busy on other jobs but stayed in touch, was shocked other companies couldnt get folks out to our house prior to him finishing his other job, but called at about 5.30pm and was here working to triage the issue by 6pm....on a Sunday. paul was super professional, knowledgeable, kind and honest. he didnt have everything he needed to get the job done on sunday but capped the broken pipe so we could get the water back on and indicated he would get his notes to the office first thing in the morning. i got a call from the office at 7.30 on monday morning, which was preidents day, and they had a crew of 2 here by 11 that morning. the two techs on monday (cant remember their names unfortunately) were equally as fantastic: nice, courteous, professional, down to earth and honest. they did quick, good work ( used more appropriate piping for the space, put in a better valve on the offending line, put in a lot of extra insulation in the soffet/wall) and did everything in their power to make up for a horrible plumbing design from the construction of a second floor, cantilevered bathroom. i have never had to deal with plumbing issues before but if i need to in the future, Foster will be my first call and they definitely will get my referral. job well done.
Description of Work: fixed a burst, frozen pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dominick P.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
This whole experience couldn't have gone better! We love Foster for their HVAC services in the past (for example we purchased and had them install a big new heating and air conditioning system for our downstairs and have been very happy) and this experience was no different. A gentleman came in a timely manner, he had called ahead of time and came when he said he would. He was polite upon arrival, was very clean but put protective shoe covers on and cleaned up everything afterward. He did a great job on the relatively simple fix on this 16 yr old toilet and wax seal which had never been changed, although other plumbers had been out and charged me $$ to do nothing but play around a little with the water in the back and said "this should do it, but if not call us again". Instead, he politely and articulately explained what he was doing, and gave me the complete confidence that he was very knowledgeable about his craft without sounding know-it-all-ish or patronizing to me. I appreciated his willingness to hear me out even though he clearly recognized the problem immediately. I had been through some stuff with plumbing in our house, and wished I had used Foster from the beginning, but now I know, and I strongly recommend them to anyone who asks. They always call back, and always follow up! I hope they know how much that is appreciated! We also appreciated the good Angie's List deal, which introduced us to Foster P lumbing, and I can say with certainty that we will use them always when future needs arise!
Description of Work: A plumber came out and checked on a toilet that was leaking into the ceiling below; fixed the wax seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Yvonne C.
02/2015
5.0
plumbing, water heater repair
  + 0 more
It worked out as well. They were good. I liked that they're very responsive. They were very thorough. He was very thorough on explaining things to me. He was punctual. I was able to get service according to my schedule. They were available the very next day. It turned out well.
Description of Work: I purchased a "Big Deal" for Foster Plumbing & Heating. They did the maintenance and the check on the water heater. I needed to have a water heater replaced. They did that for me. I used them for the installation of the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Moses C.
02/2015
5.0
water heater repair
  + -1 more
They came out, did an excellent job, and I actually hired them for a second job which they also did well. I really felt as though they were looking out for my best interests. I had a shower that no one else had been able to fix. they came out, took charge, managed to fix it and did excellent work.
Description of Work: I bought a Big Deal for a water heater drain, flush, and in-depth plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kimberly D.
02/2015
5.0
plumbing, water heater repair
  + 0 more
It went well. They called with an appointment reminder and showed up as scheduled even in the bad weather.
Description of Work: Drain water heater. Inspect plumbing under the house and inside. Tested faucet temps and inspected plumbing and toilets. Provided recommendations based on observations. This was an Angies List deal for water heater drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Daniel S.
02/2015
5.0
plumbing
  + -1 more
They were good overall. Their prices are fair and they respond quickly. They seem like a good plumbing company. Their price was over 150$ over what they quoted me but they did some electrical work.
Description of Work: I used them for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
01/2015
5.0
plumbing
  + -1 more
Very pleased with the prompt, courteous service.
Description of Work: I purchased an Angie's List Big Deal for a new luxury toilet installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Craig G.
01/2015
2.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Fair for a while. The tech was a nice guy but you could tell it was his first job. OK. Everyone has to learn sometime. After the installation was over and he was gone I found an unopened tube of oil provided by the manufacturer of the pump. The lube points were very specific in manufacturers directions. Obviously an oversight. I called the company and told them the pump and motor were running without oil and they needed to complete the installation properly before they seized. I was called back and told that the system didn't need oil. The inference was that neither the manufacturer or I had knowledge of such things. VERY insulting. If the dry system would have burned up in a week because of their ommision I doubt if they'd guarantee their work. (Or lack of it) No way would I do business with these people again. They are incapable of reading simple instructions! DO NOT trust them to do a repair properly. Do NOT expect them to make things right when they mess up.
Description of Work: Installed a Bell & Gossett booster pump in forced hot water heating system.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$858

Tony C.
01/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
It turned out real good. They did what they were supposed to do. They were able to do the work and everything was nice and neat. I purchased it in January 2014 but they came in June 2014 because I was the one who set it up. It went over the $49 coupon but that was because I had them do some work. When they came, they did the water heater. Then they discovered and did some other things. The rate came out just fine. They did not go over what they performed and they did what they were supposed to do. They even performed some extra work. I was happy with them. Apart from the fact that it takes longer for my water heater to get hotter, everything else was good. It took them a bit of time to get back at my issue. However, they were very professional. They came in and did what they were supposed to do and try to clean up as much as they could and got everything that I need.
Description of Work: I used the big deal of Foster Plumbing & Heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Birgitte D.
01/2015
5.0
plumbing, drain cleaning
  + 0 more
I am very impressed by Fosters P&H and will most certainly use them again. A technician came out within 4 hours of me calling to set up an appointment and he identified the issue within 30 min. He presented me with a couple of options and the cost associated with each. No hard sell. Technician was very professional and knowledgable and it was clear that he took great pride in his work and in the company.
Description of Work: Unclog block drainage and adjust float.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Mark F.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I am so happy. Danny came to the house around 9am to perform the PM service. He walked me through my two units. He gave me an overview of what to look, listen and smell for in the future in case of issues. He was very intelligent, clear and helpful. I'm not an expert in this area but he was able to convey basic maintenance items. Located by air filters and gave me recommendations on brands to purchase and what interval to change the filters. I am so happy I signed up for the bi-annual service. I would recommend this company to all of my friends. I also liked the technology. He was able to take my credit card via an ipad and email me the receipt. I hate holding onto the pink copy from the bottom layer of an invoice that you can't read a year later.
Description of Work: I scheduled a PM service for my HVAC units because we recently moved in and wanted to ensure that the home warranty would stay valid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$309

Sylvester W.
01/2015
4.0
plumbing
  + -1 more
It worked out fine and I didn't get any problems. I've used the warranty with them before.
Description of Work: I have a home warranty program with them. I used them for a plumbing issue because I thought it was cheaper to use them.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Theresa M.
01/2015
4.0
plumbing
  + -1 more
After purchasing the service, I had to call the company 3 times before the service was scheduled. Once the repair person was here, he was professional, courteous and prompt.
Description of Work: Check the shower faucet hot water knob.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$128

Art F.
01/2015
5.0
plumbing, water heater repair
  + 0 more
It was fantastic. Scheduling was easy and they came out within a day or two. The technician was great. He put down drape cloth, was polite, courteous, and answered any questions that I had thoroughly. I would call the company without Angie’s List help next time. It would not require a deal or savings to call them back.
Description of Work: I bought a deal for $39 plumbing service call and $100 credit toward repairs. They repaired a water line that was knocking and replaced a heating element in a hot water heater. I paid an additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Maria T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were wonderful, professional and friendly and gave me an estimate on what a new furnace would be if I were interested in that.
Description of Work: I purchased a Big Deal but ended up not being able to use it because my furnace is older, 15 years old or so.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne Z.
01/2015
5.0
plumbing, water heater repair
  + 0 more
It started with a $49 hot water flush & drain. Jacob pointed out that my hot water heater was 23 years old and electrically deficient. when he inspected the toilets, one was a mismatch (2 bolt bowl, 3 bolt tank) held together basically but a washer. The second toilet had an internal leak that allowed my water to keep running into the bowl. He ordered the hot water heater and I bought the toilets. He returned the next week and installed all three pieces. I should also add that when Jacob did the plumbing inspection, he was a lot more thorough than the man I had do it six months prior, and I have a service contract with that company. I will not be renewing that contract and will continue to use Foster when I need a plumber. Pricing from Foster was better than the company I have a contract with - another reason for me use Foster Plumbing and Heating.
Description of Work: They installed a hot water heater and two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Michael A.
01/2015
5.0
plumbing
  + -1 more
Very quick response from sales rep. Scheduled and installed within days. Professional and pleasurable experience.
Description of Work: Installed new gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Jim G.
01/2015
5.0
plumbing
  + -1 more
Very prompt. Informative and interested in my particular issues.
Description of Work: Assessed plumbing issues and provided recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701036106
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
02/29/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Gas Logs

FAQ

FOSTER PLUMBING & HEATING, INC. is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

FOSTER PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, FOSTER PLUMBING & HEATING, INC. does not offer free project estimates.
Yes, FOSTER PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, FOSTER PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, FOSTER PLUMBING & HEATING, INC. offers emergency services.
Yes, FOSTER PLUMBING & HEATING, INC. offers warranties.
FOSTER PLUMBING & HEATING, INC. offers the following services: Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.
Duct Cleaning, Oil

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day