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FOSTER PLUMBING & HEATING, INC.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

As a mulit-year Super Service Award Winner, Foster Plumbing & Heating is a family-owned business has been helping homeowners stay cool in the summer and warm in the winter since 1989. We have been in the industry since 1946. We pride ourselves in treating our customers and our staff fairly. For years Foster Plumbing & Heating has been servicing the Richmond area with quality and professional care. Our heating and cooling technicians are fully trained and provide the best service in the area. Our goal is to promote quality and professionalism in the plumbing, heating and cooling industry and the demonstration of a genuine concern for the safety, comfort and health of our customers by providing quality services.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.

Services we don't offer

Duct Cleaning, Oil

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.71,022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 1022 reviews

Susan L.
11/2015
5.0
plumbing, gas leak repair
  + 0 more
Great job. Professional! Explained all that was done. Will use this company for all plumbing needs.
Description of Work: Install manifold off of the 1" steel pipe to two 1/2" csst lines running to the stove and the gas fire logs, adding shut off valves at both ends, adding a floor mount for the stove and a floor key shut off for the fire logs, pressurizing the pipe, checking for leaks, running a 6 gauge bonding wire from the electrical ground to the gas meter, getting the rough-in inspection passed, coming back and hooking up stove with flexible gas connectors and checking for leaks for final inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Tara B.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Foster's work was outstanding per usual. This is the third time I have used them. First time was for a plumbing issue with my water filtration system and second time they replaced my 15 year old AC unit on my roof. They found a leak at my meter that I had the City repair and now my water bill is half of what it used to be. Highly recommend. They are quick, efficient, and customer service is excellent. They gave me a discount for using them again.
Description of Work: Wrapped vent with insulation in two main areas where condensation was damaging the drywall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347

Stan G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
I’ve used them a number of times, including a new installation of an HVAC system. They have always been very professional and responsive.
Description of Work: I purchased a Big Deal for an AC tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Dan H.
10/2015
5.0
plumbing, drain cleaning
  + 0 more
The drain cleared by itself, but these folks were very helpful and punctual. Will consider them for future work
Description of Work: Needed a drain cleared

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Orlando C.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Foster's is a top tier organization. Professional--punctual--and an organization that explains everything asked in understandable terms. As a result of their service on our AC system, I signed up for their yearly service plan so the heating system would be check in the fall. Both services were outstanding and i will continue to use them always.
Description of Work: Serviced AC and then serviced the heating system on 14 OCT 15 as a result of me buying their service plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Jessica U.
10/2015
5.0
plumbing
  + -1 more
On the first visit, the work wasn't done well/correctly (leaking supply line and improperly sealed sewer line). But, I want to mention that the worker who did this work was very pleasant and polite. After sending a message about the problematic work through Angie's List, Jeff Foster promptly responded, answered my questions on the work that had been done, and had scheduling call to make an appointment for someone else to come out the next day. Paul arrived on-time, looked at what was needed, and easily capped the fresh water supply line that had been leaking. The sealing of the sewer line was a bit more of a tricky situation, as our old house had an odd-sized sewer pipe. But he drove all over town to find an appropriate plug, made the needed modifications to make it fit as well as it could possibly fit, and then caulked around it to keep the sewer gas from leaking inside the house. He was polite and knowledgeable, and really made me feel at ease that he knew what needed to be done. While the start of this - my first experience with Foster Plumbing - got off to a rocky start, I am very happy with the resolution to my issue and promptness in response. I'll definitely be calling Foster for help with any future plumbing needs (hopefully not too soon, though!).
Description of Work: They removed a useless toilet in the basement and capped the sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Julie S.
10/2015
5.0
plumbing
  + -1 more
We love this company. Responsive and reasonable. Paul even discovered that our water lines had been run in a way that it bypassed our water softener. We had 3 quotes and this was by far the cheapest. Very happy and will call again.
Description of Work: Completed plumbing that previous plumber bailed on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Kenny M.
10/2015
5.0
plumbing
  + -1 more
John did an excellent job installing the tub and shower kit. It works great!
Description of Work: Replaced tub and shower kit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$468

Barbara P.
10/2015
3.0
plumbing, drain cleaning
  + 0 more
He attempted to clear bathroom sink drain, but was unable to get it cleared. The sink drains slower now than before the work was done. He suggested that I call another company that could jet the drain. I requested the parts in the tank of toilet be replaced. He replaced the flapper and lowered the level of water. Now we sometimes need to flush the toilet twice, we did not need to do that before he lowered the water level.
Description of Work: He replaced the flapper in the toilet and made an adjustment to have the tank fill at a lower water level. He tried to clear a slow draining bathroom sink.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$74

Kathryn R.
10/2015
5.0
plumbing, water heater repair
  + 0 more
Satisfied with the work. Technician arrived when he said he would and explained the service he was going to provide. The company responds to email requests promptly and I appreciate that. I will continue to call this company for my future plumbing needs.
Description of Work: drained water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Virginia T.
10/2015
1.0
plumbing
  + -1 more
I find it very upsetting to learn that while I paid $39 to have Foster Plumbing come to my house for a plumbing consultation, I learned the cost of the visit was $126. I would still owe $26 before anything was ever done. When I asked what about the $39 I already paid, I was told than went to Angie's list! In addition, I have a fairly new Ryan home that has the Foster Plumbing logo on my thermostat. I have no idea if they had anything to do with the toilets in the house, but about a year ago I learned one of the bolts was never put installed which is what caused the toilet to rock. I was hoping to get this fixed, and will, but by someone else!!!! Very disappointed in the way I was mislead by both Angie's List and Foster Plumbing!
Description of Work: Nothing!

Rating CategoryRating out of 5
value
1.0
professionalism
3.0


Linda S.
10/2015
5.0
plumbing
  + -1 more
Very friendly. It was a quick fix. Remembered me from a previous repair job. No cost beyond the fee paid to Angiies List.
Description of Work: Repaired flush handle on toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Terry L.
10/2015
5.0
plumbing
  + -1 more
Reliable, extremely polite and knowledgeable. No B.S. Which is so refreshing. Second time using an Angie's List coupon with this company. Looking forward to working with them again soon as I begin a renovation.
Description of Work: Fixed leaking toilet, consulted with me on other plumbing jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Dennis R.
09/2015
5.0
plumbing
  + -1 more
It went well. The plumber said the stain was from an old leak, and he did not try to sell us any other service. For $35 the provided us piece of mind. I'll definitely use them again.
Description of Work: The plumber checked an apparent crawl space leak on at our new house that was noted by the home inspector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Kathryn R.
09/2015
5.0
plumbing
  + -1 more
All went well. The company contacted me promptly to schedule service soon after i completed my purchase. On the scheduled day of service I received a call from the technician who gave me his estimated time of arrival. Once he arrived he was pleasant, friendly and professional. He fixed the toilet and reviewed my plumbing components within the house. He took time to explain what he was doing which I appreciated.
Description of Work: Fixed toilet and inspected plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kaitlan L.
09/2015
5.0
plumbing
  + -1 more
I called Foster for an estimate on a new hot water heater - both tank and tankless estimates, as I had not yet decided between the two. They were very professional on the phone, and were punctual and courteous when they arrived at my home. The service provider seemed knowledgeable, and he was upfront with me about potential contingencies/added expenses which I really appreciated. Overall the pricing was very fair, the service was professional and on time, and although I chose to go with another provider, I'd definitely call them in the future based on my experience.
Description of Work: Provided estimate for new hot water heater installation.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Barbara K.
09/2015
5.0
plumbing
  + -1 more
Pleased and would use again
Description of Work: Fix leak and add new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Rhonda H.
09/2015
5.0
plumbing
  + -1 more
He was so honest and helpful. It was a pleasure working with him.
Description of Work: He looked at our toilets which were running and showed me how to fix it myself and didn't charge me extra because it was such an easy fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Wayne M.
09/2015
5.0
plumbing
  + -1 more
Wonderful work - could not be happier. Jerry and Doug and third person (forgot his name) found the old plumbing and rather than rips it out from the walls, did almost everything from the ceiling in the basement and 1st floor ceiling. Extremely neat, cleaned up each day - found just where to cut the ceiling and walls. Very reasonable price. Super smart guys and very easy to work with. The work took a little longer than initially planned as there was some vacation time involved. If you have old plumbing or any pluming that has to be replaced (they all can fail - even copper and CPVC), Foster is the one to call. I would hire them again in a heart beat and will for any plumbing and HVAC work.
Description of Work: Replaced the polybutlene plumbing with pex

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Jeanne D.
09/2015
5.0
plumbing
  + -1 more
The service provided came on time. The only appointment that was guaranteed as far as the time went was their first one in the morning - at 7:30 am, which I took. The young man who came was extremely polite (Jeff?). Once the work was completed, which included replacing some pieces within the tank, and replacing the seal. The pieces in the tank were included in the "deal." The seal wasn't included in the Angie special but since they were already here, I didn't have an extra charge for coming to my home. I got a reasonable estimate for the additional work. I decided following this visit that I would no need to replace the toilet. That was something I had been considering, but this was by far a better alternative. He also took a quick look to see why I wasn't getting any hot water in my washer. Since it was a more complicated problem I will call Foster sometime in the future to address it. I highly recommend this company. As a matter of fact, when speaking about the experience this morning to a friend, I already gave out their name and phone number and will continue to do so in the future. A great experience!.
Description of Work: Tuned up toilet and checked plumbing as per Angie's "deal." Identified a seal that needed to be replaced, gave me a quote, and then fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

John D.
09/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very well. They were on time and worked quickly to resolve the problem. Decided to purchase a service contract from them as a result.
Description of Work: Repaired the outdoor condenser, troubleshoot breakers, replaced indoor thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Dana W.
09/2015
5.0
plumbing
  + -1 more
Very courteous and knowledgeable plumber. I will definitely use this company in the future.
Description of Work: Adjusted the toilet and replaced the handle mechanism. He also answered some plumbing questions that I had in other parts of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Michael M.
09/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went great! John - the Master Plumber who came to our home - was great! He was professional, very knowledgable, and quite personable. John answered all of our questions and provided us with valuable information... gave us a better understanding of what makes our toilets "tick"! Everything checked-out, and we didn't need any additional parts, etc. When we have plumbing issues in the future, we will call Foster Plumbing and Heating AND request that John be the plumber sent to our home.
Description of Work: We were looking for a good plumber to check-out a couple of issues with two of our toilets. Timing is everything... We received an Angie's List e-mail for a great plumbing deal. So - We purchased the Angie's List Deal for $49. After our purchase, the office staff called and set-up our appoinemnt very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Teresa W.
09/2015
1.0
plumbing
  + -1 more
We hired another plumber for much less. Too bad for the plumber because we are in the process of re-modeling two bathrooms and will be needing a plumber again.
Description of Work: he said it was a 15 minute job and was charging 247. So my husband told him to take a hike and he got another plumber to do the job for $95. So we lost the 39.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$247

Joseph P.
09/2015
1.0
plumbing
  + -1 more
At first I showed him what needed to be done, and he said he'd never seen one of these devices. He said he couldn't install it because the plumbing was made of CPVC, but in the crawlspace it's made of copper. I took him to the crawlspace, but he wouldn't come in there. So I climbed in and showed him. He said he could do it,
Description of Work: The company came out to install a hammer arrestor.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$250

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701036106
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
02/29/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Gas Logs

FAQ

FOSTER PLUMBING & HEATING, INC. is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

FOSTER PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, FOSTER PLUMBING & HEATING, INC. does not offer free project estimates.
Yes, FOSTER PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, FOSTER PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, FOSTER PLUMBING & HEATING, INC. offers emergency services.
Yes, FOSTER PLUMBING & HEATING, INC. offers warranties.
FOSTER PLUMBING & HEATING, INC. offers the following services: Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.
Duct Cleaning, Oil

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day