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FOSTER PLUMBING & HEATING, INC.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

As a mulit-year Super Service Award Winner, Foster Plumbing & Heating is a family-owned business has been helping homeowners stay cool in the summer and warm in the winter since 1989. We have been in the industry since 1946. We pride ourselves in treating our customers and our staff fairly. For years Foster Plumbing & Heating has been servicing the Richmond area with quality and professional care. Our heating and cooling technicians are fully trained and provide the best service in the area. Our goal is to promote quality and professionalism in the plumbing, heating and cooling industry and the demonstration of a genuine concern for the safety, comfort and health of our customers by providing quality services.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.

Services we don't offer

Duct Cleaning, Oil

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.71,022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 1022 reviews

ghuncha M.
06/2016
4.0
plumbing
  + -1 more
I felt they were a little bit expensive. I had to pay a little bit more. I asked them to fix the shower head and he said the cost would be like $600. The quality of the work was good.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

J. M.
06/2016
5.0
plumbing
  + -1 more
The service technician arrived within an hour of my calling for service. After examining the problem, the service technician provided a cost estimate for parts and labor, to which I agreed. He replaced the fill valve and flapper efficiently and quickly. I am very pleased with service and how quickly it was done. Highly recommended.
Description of Work: Fixed the toilet so that the tank would fill with water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Maite R.
06/2016
5.0
plumbing
  + -1 more
They found the issue right way. They were very professional and the service was wonderful. I would definitely use them again!
Description of Work: They fixed two leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Aaron F.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Do yourself a favor and call Fosters Plumbing.
Description of Work: Same day appt. Fixed my AC unit with a very simple fix. I was thrilled. In addition, I had a mattress delivered the same day and the AC tech even helped the UPS guy get it in the house. I continue to be really impressed with Fosters Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lisa F.
05/2016
5.0
plumbing
  + -1 more
Tim was extremely nice and professional. We did not have an immediate water problem, but more of a slow water leak that we wanted assessed before renovating the bathroom. He listened and asked questions, explained that the plumbing was working fine but pointed out the issues that were causing water to leak behind the tub and ultimately down to our kitchen ceiling. While he was explaining, he was showing me exactly what he was looking at and where the problem was. He also pointed out a moisture issue in a connecting bathroom and recommended what to do to resolve it. Before leaving, he actually called into his office and then gave me the name and number of 2 contractors to assists us with our renovation. Tim could not have been more helpful. I will definitely use Foster Plumbing for our future plumbing needs.
Description of Work: He inspected the plumbing behind the faucet of our tub to determine if we had any leaks, no work was performed as it was unnecessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

Andrew D.
05/2016
5.0
plumbing
  + -1 more
They responded to my message really quickly and had a plumber out to my house the same day. He showed up on time and fixed the problem quickly and professionally.
Description of Work: diagnose and fix leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Rich L.
04/2016
5.0
plumbing, water heater repair, water delivery
  + 1 more
The arrived on time, assessed my needs, gave me an estimate, performed the work in a reasonable time frame, did quality work, cleaned up, provided the bill and were on their way in about 3 hours. Great work!
Description of Work: Installed permanent water lines to a new water heater. Replaced original 1959 main water shut off with new ball valve shut off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

phyllis B.
04/2016
5.0
plumbing
  + -1 more
Very professional and made suggestions.
Description of Work: Repaired garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer J.
04/2016
5.0
plumbing
  + -1 more
Contacted Foster through Angie's List. They were very responsive and sent someone out to my residence the same day we spoke. Technicians fixed garbage disposal immediately, inspected leaking sink and quickly knew how to fix it. They were at the residence for no more than 30 mins. I'd recommend them and plan to use them again!
Description of Work: Fixed jammed garbage disposal and leaking bathroom sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

David C.
04/2016
4.0
plumbing, water delivery, water heater repair
  + 1 more
Tech responded on time and was professional...took about 20 minutes. No issues. He didn't say anything about the condition of the hot water heater until I asked him how it looked regarding built up sediment. This was bought as part of a deal on A.L.
Description of Work: Flushed hot water heater

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Glenn Ann M.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! I was very pleased and will use again.
Description of Work: HVAC tune up- I purchased a Big Deal through Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Dana W.
04/2016
5.0
plumbing
  + -1 more
I have had Foster's plumbers do work on several occasions. They are very well qualified and I will definitely hire them again. This time they rebuilt the kitchen faucet with some parts that had been provided by the manufacturer of the faucet. Foster's does excellent work and their employees are friendly and helpful.
Description of Work: Rebuild the kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Brian R.
04/2016
5.0
plumbing
  + -1 more
friendly, professional and efficient! Excellent in all respects
Description of Work: repaired toiled and check around for other potential plumbing problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kenny M.
04/2016
5.0
plumbing
  + -1 more
Super job with professional attributes!
Description of Work: Installed shower head and fixed sink stopper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Heather J.
03/2016
5.0
plumbing
  + -1 more
Service was excellent - called to confirm appointment that morning, was on time, friendly service, explained the fix as he was going, and was very respectful.
Description of Work: Had a leaking toilet. They replaced flush valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John B.
03/2016
4.0
plumbing
  + -1 more
The big deal turned out pretty well. He had to go buy some supplies, and I didn't go and look, but I was trying to figure out how $50 of supplies translated to 1 ring and some bolts. I got the feeling that he bought bulk for the company, and I ended up paying for it. I never contacted Foster about it. I told him when I would be home, and they called right away. We had it scheduled pretty quick, and it was a big deal so you have to stay home so you are there when they show up. They got up pretty early in the morning. It was pretty quick, and there wasn't any lag. It took longer because the reason the toilet was rocking was because the flange was put right above the edge of the lip so he had to take that out, and he went and bought another flange and he had to go and buy some bolts and stuff. I meant to go to Fergusson and find out how much it cost because it seemed a bit pricey $50 for a flange and a bolt. He did a really good and professional job cutting the molding and trimming it up nicely so it looked professional. I felt like I was overcharged for the parts. I would recommend them. They don't give you a fixed time when they will be there, they say they will be there probably because it was a special. He was professional.
Description of Work: He came in, he identified the problem, he pointed out the problem was the flange and there was another issue that the toilet my wife and I purchased was longer and it wouldn't fit properly unless we cut some of the molding off the wall, so we had to do that instead of buying another toilet at that point.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$241.7

Mary Anne G.
03/2016
5.0
plumbing
  + -1 more
Wow! Great, fast, super-thorough, easy-to-work-with team! Saved us at least $5000: we'd been told we need to replace a shower, but Foster identified source of leak as degraded putty around the drain; talk about a money saver! Also told us how to get a free replacement faucet. We used the Angie's List special, and came out way ahead after the discount. They're also digitally-enabled (email receipt while they're here); haven't seen that before with traditional plumbers. Very efficient; well worth the cost.
Description of Work: Repaired touch faucet; check origins of leak from shower and tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Ron L.
03/2016
5.0
plumbing
  + -1 more
I was contacted by the main office, scheduled my appointment and had the service completed. Tim arrived on time, gave me a quote, completed the service and was wonderful. Pleasant, punctual, reasonably priced and efficient. What more can you ask for. I will be using Foster's and preferably Tim for my future plumbing needs.
Description of Work: Replaced a faucet, fixed a leak and replaced 3 toilet balls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Aaron F.
03/2016
5.0
plumbing
  + -1 more
Once again, Paul with Foster's Plumbing did a great job. I trust his judgment, and he is very professional. He is the first person that I call when I have a plumbing need. Thanks Paul for always being so kind, personable, and taking a common sense approach to my plumbing issues.
Description of Work: fixed leaking bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cory S.
03/2016
5.0
plumbing
  + -1 more
I called about what I thought was a leaky sink valve, but it turned out it was simply an easily-fixed loose nut that merely required a turn of the wrench. So he then checked all the valves in the house, and spent about an hour here. I have used Foster's on several occasions. The regular rate is approx $135 for visit, but if work is done, that fee is credited on the final bill.
Description of Work: Tightened loose sink valve and checked the rest of the valves in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Tom N.
03/2016
5.0
plumbing
  + -1 more
Very professional all the way around. Called 30 minutes prior to coming. Introduced himself. Verified what the specific issue was and once complete had me review as he told me what he had done to take care of the issue. I will definitely have them on speed dial for plumbing issues and more.
Description of Work: Tim fixed a number of items around the house at high quality and quick. Very impressed in his skillset as there were no wasted motions and he knocked out a number of projects that I will shamelessly take credit for to my wife.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Rebecca H.
03/2016
5.0
drain cleaning, plumbing
  + 0 more
We had a clog we could not budge with the usual methods. The plumber came and used some powerful tools. It would have cost a lot more to pay full price!
Description of Work: Unclog a drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Barry H.
03/2016
5.0
plumbing
  + -1 more
I'm very happy with the job. Very professional plumber and did a good job. Will absolutely hire in the future when needed.
Description of Work: New toilet installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Adrienne F.
03/2016
5.0
plumbing
  + -1 more
The floor wasn't level, so they had to work hard to get the toilet set properly. They persisted and worked very hard to get the job done.
Description of Work: Re-installed a toilet that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael A.
03/2016
2.0
drain cleaning, plumbing
  + 0 more
I had a backup in my downstairs toilet that was coming back up through the shower in that same bathroom. I contacted Foster Plumbing with this information to arrange to have someone come out to take care of the issue. When the plumbers showed up, it seemed as if they thought they were there for a much simpler job. After describing the issue to them, they told me they didn't have to tools to take care of my problem. None the less, they gave it a try with the equipment they did bring, but after an hour they gave up and said I needed to contact the office and arrange for another team to come out to work on it. I would have thought that they could have taken care of that for me since I had just come home from work for nothing, but I had to make the arrangements...."again". I called the office, arranged for "Squad #2" to come out and work on my issue. As soon as they arrived it was clear that "Squad #1" didn't relay their findings or the office didn't fill them in, because the second I described the problem to "Squad #2" they said they couldn't fix the toilet either. What kind of plumbing business can't blow out a clogged pipe? And why didn't the second group of guys know what they were going to fix? The only useful thing Fosters provided was the phone number of a company that "could" fix my problem and I didn't have to wait 2 weeks to get it done. As a matter of fact, I called the guy and he was there an hour later. It only took him 20 minutes to fix my issue and didn't charge me an "arm and a leg". I'm a contractor, so when I have to take off work, that costs me money. It seems ridiculous that I had to take off two days to get a problem fixed that should have only taken 20 minutes. I'm not impressed with Fosters at all. As a matter of fact, once I got the toilet unclogged and everything cleaned up in the bathroom, I found that the tool that "Squad #1" used on my toilet damaged the white coating on the inside of my toilet. I tried to contact Foster's manager, but got put on hold both times I called, so I just gave up. "Aren't you glad you asked me how my experience was?"
Description of Work: What did they do, or what were they supposed to do? I had a clogged toilet downstairs that they came unprepared to repair....both times.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$40

Response from FOSTER PLUMBING & HEATING, INC.
We apologize for the inconvenience we may have caused with your plumbing problem. The 1st crew we sent general doesn't perform service for us on a regular bases, but we had a technician out with an injury so we sent one of are field plumber out (which has preformed plumbing services) in the efforts to resolve your problem as promptly as possible. Unfortunately your plumbing problem wasn't just a backed up toilet, but a main sewer clog and our guys didn't have the proper equipment for this. The 2nd crew had indicated his findings and had to refer you to another company with specialized clog clearing equipment. We strive to provide the best service we can at affordable prices. We didn't charge for either visit, do to the inconveniences we caused. The damage to toilet we would be happy to address and replace/repair as needed. As far as the phone calls in to the office, I was unaware of these attempts to reach me and apologize for your wait on hold. I was likely assisting another customer at the time of your call. If you will, please allow us to make your experience better and repair the damage to the toilet. If you could please respond or call our phone, we would gladly schedule an appointment to resolve this problem. Thanks, Matt Torrence Service Manager

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701036106
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
02/29/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Gas Logs

FAQ

FOSTER PLUMBING & HEATING, INC. is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

FOSTER PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, FOSTER PLUMBING & HEATING, INC. does not offer free project estimates.
Yes, FOSTER PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, FOSTER PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, FOSTER PLUMBING & HEATING, INC. offers emergency services.
Yes, FOSTER PLUMBING & HEATING, INC. offers warranties.
FOSTER PLUMBING & HEATING, INC. offers the following services: Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.
Duct Cleaning, Oil

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day