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FOSTER PLUMBING & HEATING, INC.

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

As a mulit-year Super Service Award Winner, Foster Plumbing & Heating is a family-owned business has been helping homeowners stay cool in the summer and warm in the winter since 1989. We have been in the industry since 1946. We pride ourselves in treating our customers and our staff fairly. For years Foster Plumbing & Heating has been servicing the Richmond area with quality and professional care. Our heating and cooling technicians are fully trained and provide the best service in the area. Our goal is to promote quality and professionalism in the plumbing, heating and cooling industry and the demonstration of a genuine concern for the safety, comfort and health of our customers by providing quality services.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.

Services we don't offer

Duct Cleaning, Oil

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.71,022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1001-1022 of 1022 reviews

eddie S.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Glenna H.
03/2014
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
.
Description of Work: I purchased a Big Deal from this company for: $55 Water Heater Drain, Flush, and In-Depth Plumbing Inspection. That turned out okay. He was really nice and did the job that he was supposed to do. When I went through what he did, everything worked, but then unfortunately a month later the same issues came back. They also followed up and sent me a card the other week thanking me for letting them do the service and I really appreciated that.
Rating CategoryRating out of 5
Yes, I recommend this pro

CECELIA P.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Perfect!
Description of Work: Made my water heater think it was brand new

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Gayle C.
03/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
.
Description of Work: Descaled tankless water heater and restarted gas fireplace pilot light. Checked all plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David M.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Two servicemen arrived on time and completed every service listed in the Angie's List offer. Great job informing me about each portion of the job as they completed it. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Nancy H.
02/2014
5.0
heating & air conditioning/hvac, gas logs, gas leak repair
  + 1 more
.
Description of Work: repaired gas logs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deirdre C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex K.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deirdre C.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: I used FOSTER PLUMBING AND HEATING, INC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank B.
01/2014
5.0
gas leak repair
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie D.
12/2013
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Drained hot water heater and did plumbing inspection. Gave list of things that needed attention. I especially appreciated the no-pressure approach. Very informative. Arrived on time.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Annette H.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This company was pleasant & professional from start to finish...Steve advised me that having this service done would likely cause more harm than good due to the age & condition of my unit. I appreciated his honesty & would use them again. They performed no work & said a refund would be honored.
Rating CategoryRating out of 5
Yes, I recommend this pro

paul w R.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Fine
Description of Work: Came - did the work - told me what he did and left - all in 15 minutes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Bill K.
04/2013
5.0
plumbing, water heater repair
  + 0 more
Fantastic
Description of Work: We purchased The Big Deal for getting our water heater drained & flushed. They completed the work as contracted. Additionally, they inspected and fixed a leak we had under our kitchen sink. Lastly, they reviewed a potential bathtub project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Sherry O.
01/2013
5.0
plumbing, water heater repair
  + 0 more
Please see above
Description of Work: Gentleman was very friendly, showed up on time, was very willing to answer questions and give me suggestions. Checked all toilets, faucets, tubs & showers, garburator, water heater (in addition to draining the water heater). He was very thorough & told me what to watch for and what kinds of things may indicate problems in the future. I was very happy with the service provided & would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kari F.
12/2012
4.0
plumbing, water heater repair
  + 0 more
It was an overall good experience.
Description of Work: Went ok, arrived on time but tried selling maintenance plans.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

JULIE T.
12/2012
5.0
plumbing
  + -1 more
.
Description of Work: I purchased an Angie's List Big Deal for a faucet replacement. The Friday prior to the installation, I spoke with Jeff Foster and ordered a replacement faucet through him over email. On Wednesday, when the plumbers arrived, they did not have the faucet I had ordered. However, the plumbers quickly got to work fixing my existing faucet, and going above and beyond what was expected to resolve a related issue. Because of the faucet mix-up, I was provided this service at no extra charge. The existing faucet now works perfectly and I am very satisfied with the service I received. Thank you!
Rating CategoryRating out of 5
Yes, I recommend this pro

Phil B.
11/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a bathroom faucet. Outstanding service! A++

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Elizabeth G.
10/2012
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came in and told me that I needed a filter. I had to leave because they were late. They left no receipt and hopefully they did the work. No notes or anything to tell me what was wrong if anything.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from FOSTER PLUMBING & HEATING, INC.
Dear Member, Thank you for purchasing our "Big Deal" for an early bird furnace tune up. I pulled the truck GPS records and it does appear that it took us 43 minutes to get to your house from the time we called instead of the 30 minutes window we try to hit. I apologize that we kept you waiting and the visit was rushed. We have gone to a paperless dispatch/invoice system so you should have received email copy of the paperwork the same day. I have printed out a copy and will send that to you today with 3 furnace filters for your system as an apology for not living up to your expectations. Please feel free to contact me at 804-794-0912 if you have any further concerns or feedback. Regards, Jeff Foster

Margaret S.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Replaced old thermostat with new Honeywell digital, programmable, thermostateInstalled . We were so impressed with all aspects of their work that we had them perform a complete AC maintenance check and we will have them return to do the same for oury gas backup furnace (we have a two stage (natural gas backup heating system)) in the fall. Th most professional service company we've ever dealt with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Deborah T.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: Purchased a thermostat from an online Angies List Special/ad. Called them to have this installed and everyone that I dealt with was very polite and set up a date right away. They promised to call about 30 minutes prior to arriving and this is exactly what they did. The tech was on time and performed his job in a timely manner. He explained how the new thermostat worked and made sure I understood. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701036106
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
02/29/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Gas Logs

FAQ

FOSTER PLUMBING & HEATING, INC. is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

FOSTER PLUMBING & HEATING, INC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, FOSTER PLUMBING & HEATING, INC. does not offer free project estimates.
Yes, FOSTER PLUMBING & HEATING, INC. offers eco-friendly accreditations.
No, FOSTER PLUMBING & HEATING, INC. does not offer a senior discount.
Yes, FOSTER PLUMBING & HEATING, INC. offers emergency services.
Yes, FOSTER PLUMBING & HEATING, INC. offers warranties.
FOSTER PLUMBING & HEATING, INC. offers the following services: Plumbing, Drain Cleaning, Heating and Air Conditioning, Furnace Repair, Heat Pump Repair, Water Heaters, Tankless Water Heaters, Gas Lines.
Duct Cleaning, Oil

Contact information

11301 Business Center Drive., Richmond, VA 23236

http://www.fosterpandh.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day