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Eveready Service Experts

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Eveready Service Experts Heating & Air Conditioning has proudly been serving our Richmond community over 65 years. Eveready Service Experts is a full-service HVAC company with a team of NATE-certified technicians. Our specialty is service, repair and install of all brands of furnaces, air conditioners, inside air quality, air handlers, and related equipment. Call Eveready Service Experts in Richmond 24/7/365 at 804-548-4480 to schedule your HVAC service, repair, routine maintenance or appointment for a free estimate on a new system.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating & cooling maintenance and replacement, plumbing, boilers, indoor air quality & air duct cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.863 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
8%
3
6%
2
8%
1
19%


Rating CategoryRating out of 5
quality
3.9
value
3.7
professionalism
4.1
responsiveness
4.4
punctuality
4.5
Showing 26-50 of 63 reviews

J. M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
At that first visit, I decided immediately to sign up for a Plus Service Maintenance agreement. In subsequent visits (twice a year), the service technicians have been very professional, thorough, and friendly. At one of the visits, the service technician noted that the cooling coils needed to replaced. It was suggested and I agreed to replace both the furnace and air conditioner. Which as done at a fair price.
Description of Work: Initial service contact was due to a special offer; unfortunately, the awareness of the special deal had not made it down to the technicians performing the service. But that was not really a problem, as I liked the service performed, which was to check out the furnace and air conditioner. (Date above is a guess; it was sometime during March.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Eveready Service Experts
Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

MICHELLE W.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Arrived home yesterday evening and AC was out on upper floor. Used Angie's List to find AC Repair and found Service Experts. Good pick because one of their technicians was in the next neighborhood. I made the appointment with their customer service and the technician was able to come over within 15 min of my call. He stepped in and immediately put on the blue booties to keep from getting the carpet dirty (we like that around our house - take our shoes off when we come in). Within 30 minutes, he had the problem pinpointed and gave us an estimate on repair. We were willing to pay what we needed to in order to have AC that night if repairs were possible and the price was very reasonable. Repairs were made and several suggestions regarding the age, maintenance and issues with our current system. With the air temperature topping out at 83F last night, by this morning we had a cool 70F on the upper floor. NICE! We were so impressed with the professionalism, price and quick response that we would like to do business with this company again. We are looking to replace a unit next year and will certainly entertain any proposal they can show us.
Description of Work: Diagnostics and repair on failing AC unit. Air temp coming out of vents was 85F. Room temperature was 83F. With health issues and a toddler in the home, we needed help fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Eveready Service Experts
Thank you for taking the time to write this outstanding review. It's great to know that you're happy with the work Eveready Service Experts did for you. Please let us know if there is anything else we can do for you.

Leilani O.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Technician was very efficient and knowledgeable. He performed the tune up very efficiently.
Description of Work: HVAC tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Richard T.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Service man (very young) did a nice detailed, complete job that took more time than he (company) had expected, but I was told they do allow for that. He stirred up a lot of latent dust and dirt, which is to be expected, but the furnace filter a couple days after required immediate cleaning being completely clogged. I regularly use this company to perform my twice a year furnace/AC maintenance plus a number of other minor/major jobs, even also plumbing
Description of Work: Heating and air conditioning complete duct cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Martha C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Even though the service I hired them for was for a simple tune-up, I ended up having them replace my 20-year old equipment with a new A/C and gas furnace. I want to state that a t no time did I feel they were pressuring me to do so. They were extremely professional and the primary salesman -- who used to own the company -- was one of the best, most knowledgeable, salesman I have ever had the pleasure to work with. He really knew his stuff, and made very sure that i completely understood every aspect of the trasnaction. He also wrote down exactly how I was to get an energy tax rebate on the installation.
Description of Work: I hired Service Experts to perform a tune-up on my air conditioning unit and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Donna B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
As winter approached I was concerned about my heater. Therefore, I hired this company to come to my home and inspect and service my heater. The service person arrived on time and provided a thorough assessment of the heater.
Description of Work: Hired company to perform a service check on my heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Hudnall C.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. It was a great first time experience with them. They were very neat, clean and polite.
Description of Work: They did a tune up on a gas home heating system for me. I also signed a maintence contract wit them. They have bought out Eveready recently and seem to be doing a great job so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

robert H.
02/2012
4.0
heating & air conditioning/hvac
  + -1 more
Sales rep was timely and professional. System price quoted was not competitive to other systems with similiar specifications and warranty.
Description of Work: Quote on replacement of residential heat pump and air handler.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


John A H.
01/2012
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
Company lost the check and we had to send another check. Had to stop payment on the original check causing a problem. The sink continued to leak and we had to hire another plumber to correct the problem. We would never recommend Service Experts to anyone. John Hewlett
Description of Work: Service Experts replaced two kitchen sink baskets.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$355

John A H.
10/2011
2.0
plumbing
  + -1 more
The job was completed but the price was too high. Check out the price and background prior to hiring a plumber.
Description of Work: Replaced two basket strainers in a double kitchen sink. Service person was very polite, prompt and neat. The price for servce seemed too high. I will not use Eveready/Service Experts ever again. John

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$355

Cate F.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
My system is 17 years old so I purchased a one year contract because I was so satisfied with the visit.
Description of Work: The technician serviced my HVAC and was courteous, informative and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Daniel B.
09/2011
2.0
heating & air conditioning/hvac
  + -1 more
We cannot recommend Service Experts. We paid for the 'quality' Lennox unit they sold and we paid for them to service it the whole time until it was replaced...it wore out in 8 years, five years earlier that we were led to believe it would last....to buy another unit from them and pay for them to service it and expect a different outcome....that's insanity....we went elsewhere. Good Luck if you go with Service Experts...you're the buyer.....Beware!!!!!
Description of Work: We purchased two Lennox units from them; an air to air heat pump and an ac/gas furnace in 2003/2005 respectively. We paid them to come and service the units every 6 months to 'extend' the life of the units.....low and behold the older unit began to fail after only 8 years. When we bought the units they were sold as 15 year units, when the first unit started to fail, they said it was normal 'wear and tear' for it to last only 8 years. To add insult to injury....no significant discount was offered on the replacement. The representative from Service Experts tried to convince us...the eight years and regular service were money well spent....Ha! Unless the regular service is required by the warranty...Don't waste your money.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Cheryl L.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have had them do work for me for 20 years. They are punctual to the extent that HVAC people can be in the middle of the winter. They are generally on time and sometimes even early. They do quality work. I have never been sold anything that I didn?t need. They are reliable and the technicians are personable and dependable. They are a big organization, but they are always professional. Their price is competitive.
Description of Work: Eveready Service Experts do the maintenance in my heating and air conditioning. They were here in January.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Cheryl L.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
They have been wonderful. They are extremely dependable when we call them. They usually get right back to us. We have a maintenance agreement with them. We have used them for years and years and we've never had a problem with them. They are excellent and we can't say enough about them. We would recommend them to anybody. Their price is fairly reasonable. They even helped out our daughter when her furnace went out.
Description of Work: We use Eveready Service Experts to service our heating and air conditioning system. They were last here to do the maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robert E.
02/2010
1.0
heating & air conditioning/hvac
  + -1 more
I have asked Service Experts for a re-fund & they refused.
Description of Work: My gas forced air furnace would not start.I called Service Experts & they said that the "Inducer Moter Assembly" was bad & it would cost $839.00 to replace. I asked could the moter be replaced seperatly & the technician replied that this a sealed unit that it was all or nothing. I had it installed,but I kept the removed assembly. Service Experts were due to service my unit on Feb 23rd . on Feb 22 I took the removed assembly to" Roys Electric" for a repair opinion. Roys stated the assembly was not a sealed unit & they could repair for $15.00.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$838

Response from Eveready Service Experts
The member is correct that we quote as a sealed unit for an inducer mortar. We do not deal in rebuilt motors (which is what he was quoted). So we do treat the inducer motor as a sealed unit. Our price was for a new motor and installation. It includes a 1 year parts and labor guarantee, in addition to whatever manufacture guarantee comes with the part. Something we could not do if it was a rebuilt motor. We stand behind all our work and products but we cannot guarantee someone else's work. Whenever we do a repair we use a new part, not a used or rebuilt part. That way we know that if there is a problem with the part we can go back to the manufacturer, or if there is a problem with the installation it falls back to us. Once again that is why we offer the 1 year parts and labor guarantee.

JUDITH C.
09/2007
3.0
plumbing
  + -1 more
I had to have a new faucet which was a special order. The fixture seems unnecessarily difficult to regulate the water. I would use them again but i would be more specific as in to how I wanted the work completed.
Description of Work: They installed a new faucet in my bathtub.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Eveready Service Experts
WE APOLOGIZE IF THAT FAUCET IS NOT ACCEPTABLE. SOMEONE FROM OUR OFFICE WILL BE CONTACTING YOU TO SEE IF THERE IS ANY WAY WE CAN REMEDY YOUR PROBLEM.

Ed B.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were very polite when I called to make the appointment. They came when they said they would. My air conditioning is working much better now.
Description of Work: They performed an A/C tune-up. They cleaned the indoor coil and added refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Eveready Service Experts
THANK YOU FOR YOUR KIND WORDS AND CONTINUED USE OF EVEREADY AS YOUR SERVICE PROVIDER.

Pam B.
08/2007
3.0
plumbing
  + -1 more
I needed my kitchen sink faucet replaced. The plumber sold me a faucet and installed it for me for $400 dollars. The whole process took about 30 minutes. I saw the same faucets in Lowe's for under $100 dollars! They did good work but at those rates I would expect either a high end faucet or other work to have been done.
Description of Work: The plumber gave me an estimate on three plumbing issues (leaking kitchen faucet, loose toilet, slow draining bath tub: total cost $900) Just purchasing the house and lack of funds, I asked for only the faucet to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

JEFF R.
07/2007
1.0
heating & air conditioning/hvac
  + -1 more
One word: poorly. First issue: The technician that came out immediately looked at my system and said it was decrepit and needed to be replaced as the parts needed to fix it were not available. Turns out (based on another contractor coming out) the parts were available he was just too lazy, not knowledgable enough, or looking to make the company more money to check. Second issue: They came out later that day to give us a quote. Their price (approximately $6,800 for a Lennox system) was over $3000 more expensive than the Trane system we ultimately ended up getting from another contractor. When I called the manager/owner Mark Weaver to inquire about the huge price difference he was arrogant and condescending particularly towards the other companies we got quotes from. He stated that, 'We choose not to compete with those other companies and feel we offer more for the price.' The extra $3,000 they charge however is simply not worth it. They are a huge waste of time and money.
Description of Work: I called them because I needed yearly maintenance on the HVAC unit in my house. Due to the condition of the unit they also ended up giving me a quote on replacing the system as well. When I note above that they did "work" it should be taken with a grain of salt as they didn't do anything substantial and the $85 I paid them was a total waste of money. They also came out to give us a quote (see description below of that ordeal) but the man that came out was nowhere near as thorough in examining our existing system as they contractor we ultimately decided to use.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$85

Response from Eveready Service Experts
THE MEMBER FAILS TO MENTION THAT THE TECHNICIAN INFORMED HIM THAT TO REPAIR HIS UNIT, WHICH WAS OVER 20 YEARS OLD, WOULD HAVE BEEN SPENDING MONEY NEEDLESSLY SINCE THE UNIT WAS IN VERY DECREPIT CONDITION. AND THAT TO REPAIR IT WOULD HAVE BEEN STEALING THE CUSTOMER'S MONEY (EVIDENCED BY THE FACT THAT THE MEMBER HAD THE UNIT REPLACED RATHER THAN REPAIRED). THE PRICE DIFFERENCE IS DIFFICULT TO JUDGE ACCURATELY SINCE EVEREADY WAS NOT GIVEN THE OPPORTUNITY TO COMPARE EFFICIENCY, WARRANTY, TEMPERATURE GUARANTEES, 100% SATISFACTION GUARANTEES, ETC... THAT WERE OFFERED WITH THE EVEREADY QUOTE AND SOME OF WHICH MAY OR MAY NOT HAVE BEEN OFFERED WITH THE TRANE UNIT. THE MEMBER ALSO DOES NOT MENTION THAT HE WAS ACTUALLY REFERRED TO EVEREADY BY ANOTHER CUSTOMER. WHEN EVEREADY ASKED THE MEMBER TO BE ALLOWED TO COMPARE QUOTES IN AN APPLES TO APPLES COMPARISON HE REFUSED AND WOULD NOT EVEN GIVE THE NAME OF WHAT COMPANY INSTALLED HIS UNIT TO ALLOW A COMPARISON. EVEREADY TRIES TO ALWAYS GIVE EXCELLENT SERVICE IN ALL AREAS AND GIVES A 100% SATISFACTION GUARANTEE FOR EVERY AND ANY SERVICE OFFERED. IN THAT RESPECT THE MEMBER IS CORRECT THAT WE DO NOT TRY TO COMPETE WITH OTHER COMPANIES CHOOSING INSTEAD TO ALLOW OUR SERVICE AND QUALITY TO SPEAK FOR THEMSELVES FOR OVER 60 YEARS.

JENNY B.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
I have had Eveready work for me for about 35 years now. They have always done a wonderful job and I have never had any problems with my heat or air. I would recommend them to anyone. I am cool in the summer and warm in the winter and that is the way I like it.
Description of Work: I have a contract for Eveready to clean my a/c units once a year. They also clean my furnaces. I have four central units and two gas furnaces for my 2500 square foot duplex home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$714

Response from Eveready Service Experts
THANK YOU FOR YOUR CONTINUED USE OF EVEREADY AS YOUR HEATING/COOLING SERVICE COMPANY.

JULIANN S.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
I called this person to have them do the work on a Friday and they had the unit installed by Monday. This was very good because it was very hot when my unit broke down. I thought the price was very reasonable. The unit has been working great since it was installed.
Description of Work: I had them replace the A/C unit only in my 1,025 square foot home. They did remove the old unit prior to installing the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eveready Service Experts
WE APPRECIATE YOUR KIND WORDS AND USE OF EVEREADY TO TAKE CARE OF YOUR HEATING/COOLING NEEDS.

MARSHA H.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
Every time weve moved, we have taken them with us and continued to use them. They have always provided excellent service and we are real happy with them. The new unit works great and they let us know that the old one was needing replaced as they are the ones who serviced it for years. They are very easy to reach and came right on time.
Description of Work: They installed a new air conditioner and furnace unit in my 2500 square foot house. They removed the old one and disposed of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Eveready Service Experts
THANK YOU FOR YOUR KIND WORDS AND FOR CONTINUING TO USE EVEREADY AS YOUR HEATING/COOLING SERVICE COMPANY.

08/2006
4.0
water heater repair
  + -1 more
Eveready Service Experts did a good job removing the old water heater and getting the new one in. He spent about a half a day on the project and there were no problems with it since. They are a good trustworthy outfit that you could depend on for quality work.
Description of Work: They installed a new 50 gallon water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Eveready Service Experts
THANK YOU FOR YOUR KIND WORDS AND CONTINUED USE OF EVEREADY AS YOUR SERVICE PROVIDER.

MARSHA H.
08/2006
5.0
plumbing
  + -1 more
I have used this plumber for years and have never been unhappy with his work. He is very professional and knowledgeable. I usually get service promptly and on time. The charges have always been reasonable.
Description of Work: My toilet was leaking and needed repaired. The plumber put a new seal and changed a pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Mark B.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Service Experts do a wonderful job of making sure my heating and air conditioning units are working properly. They are here two times a year for this maintenance. I have a contract for about $160 to cover all services. I am very please with their service and I have been using them for years. They are friendly and on time as scheduled for the services. I would recommend them to others.
Description of Work: Service Experts performed a routine check on my air conditioning unit. They clean all filters and make adjustments for my air conditioner yearly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Eveready Service Experts
THANK YOU FOR ALLOWING EVEREADY TO SERVICE AND MAINTAIN YOUR HEATING/COOLING UNITS.
    • 1
    • 2(current)
    • 3

Contact information

8803 Kimway Drive Suite B, Richmond, VA 23228

http://www.EvereadyServiceExperts.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Insulation

FAQ

Eveready Service Experts is currently rated 3.8 overall out of 5.
Eveready Service Experts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Eveready Service Experts does not offer free project estimates.
Yes, Eveready Service Experts offers eco-friendly accreditations.
No, Eveready Service Experts does not offer a senior discount.
Yes, Eveready Service Experts offers emergency services.
Yes, Eveready Service Experts offers warranties.
Eveready Service Experts offers the following services: Residential heating & cooling maintenance and replacement, plumbing, boilers, indoor air quality & air duct cleaning.

Contact information

8803 Kimway Drive Suite B, Richmond, VA 23228

http://www.EvereadyServiceExperts.com