Dunmar Moving Systems

Move was ok. The real frustration came afterwards. Damage to our sleigh bed with tempurpedic mattress to the supports underneath. Damage to $1000+ leaner mirror. They "settled" at $250 (we had a $250 deductible). The hassle factor alone is well over $250. I need to find someone to come out, move the beyond heavy mattress, make the repairs, take the 75 lb mirror to a repair shop (which will also involve hiring someone to move and transport!). It takes 3 different recordings to get a human being (if you are lucky).

Allied is as much or more to blame for this as Dunmar. And unforseen events do happen. But bottom line, they sold me something they did not provide and my belongings suffered as a result. I agreed to go with Allied/Dunmar only because they promised me my stuff would be picked up and loaded onto the same truck that would make the trip and delivery to my new address. I wanted that because most loss/damage occurs during the intermediated transfers to storage and other trucks. Sure enough, they loaded my stuff onto an smaller truck and into storage multiple times. And in so doing mishandled so severely that they ruptured a solid suitcase, destroying the securely packed family heirlooms inside. Then, despite the contractual language specifying that items I packed would only be covered for damage if what they were packed in showed obvious signs of mishandling, they agreed to only pay for the suitcase, not the items inside. Also, the driver tried to conceal that damage from me.

The crew was fantastic. They were professional in every way. They were recommended to us by friends. We were not disappointed. Highly recommend them.

It went exceptionally well. Katy in the Dunmar office kept me informed of dates and processes. The move, despite being most of the way across the country, could not have gone better. They even moved my Harley Davidson and Bone China Set. I would definitely use them to help me move again.

It went as well as could be expected. The men that were assigned to unload in Holly Springs were older (early to mid 60's) and the work just seemed to be too difficult for them. Moving heavy furniture and appliances into a two story house. Then, being almost 100 outside, it was just too much for anyone let alone someone their age.

Everything went absolutely perfectly, from the estimation process right through the two-day move itself. Our estimator was a pleasure to deal with, and the estimation process (and updating it right before the move) was painless and accurate. The two teams Dunmar sent to the house (two different moving days) were absolutely terrific: delightful, funny, polite, conscientious and careful professionals who took much of the pain out of what is at best a difficult two days for anyone in our position. Every one of them did a terrific job, and they were very patient with us. My wife and I couldn't have been happier, and we would recommend Dunmar without reservation.

This is the third move I've used Dunmar for. They were outstanding in every category with each move.

There were 3 movers and they were very professional and qualified.

They did a good job. They called in advance and came exactly when they said they would. The only downside is that they are pricey. It was a little more than I had anticipated.

It went great. From our initial meeting with the sales representative who analyzed our situation and provided options of how they could help us manage our move and storage needs, to the actual moving of all of our belongings. The crew who came to the house was on time, very courteous and professional and kept everything clean and tidy while moving us. They took great care in moving our items and even wrapped up our furniture to ensure it would stay protected throughout the move. A live person is always available to talk to me whenever I called their offices and they were priced very competitively and in fact cost lower than several of the other quotes we got for our move. I would highly recommend using Dunmar for any of your moving or storage needs.

We could not have asked for this move to go better. Three men came out and moved everything and they were professional beyond words. Two were training a young man and they were so patient with him explaining how and why things were to be done a particular way. I was so impressed with their expertise and quality of work and basically the concern for peoples memories and items. Every item was handled with care. They were respectful with my parents belongings and with my parents. I'm so Thankful we went with this company. I can't praise these men enough for the amazing job they did. The obvious high work ethics these men have truly shows in what they do.

They were very professional in providing a quote and moving my stuff.

Excellent service. Very satisfied with the level of professionalism, punctuality of the crew, and care they gave to my household belongings. The price was reasonable and I highly recommend them.

Excellent! Very professional movers, easy and stress free experience. Highly recommend.

They broke a lot of my things, and only made it right on one item. Even at that, they didn't repay me anywhere close to what it cost me. My bookcase was broken, the file cabinet was damaged, and some of my dishes were also broken. They only gave me $29 to cover the filing cabinet.

The move went as well as possible ... even with rain part of the day. The four man crew was a real pleasure to work with. They got along well with each other and were quite cordial and yet professional with us. They organized the process very well and accomplished everything carefully but efficiently.

A very rocky customer service experience, and one we won't repeat. The company reps were punctual and quick to respond; however, things quickly started to go South. First off, we were given a very hard sell on insurance, with the clear implication that things would be broken- never good in a moving company, and the pitch left a bad taste in our mouths. Worse, even though we had signed paperwork, the moving and packing dates were changed on us TWICE, and the second time, the company insisted our kitchen be packed four days prior to the load date- difficult with a toddler, and definitely not what we'd signed up for. Alas, DunMar was not proactive in their attempts to make this situation right or find a workable solution. At this point we no longer had trust in DumMar, and we were distressed and angry over how much time we'd wasted during a busy moving season Fortunately we were able to find another company- offering significantly cheaper and significantly faster service. Never again.

Dunmar made the headache of moving so much easier. They were prompt with their estimate as well as flexible with us having to move our moving date 3 times due to construction delays. They were also very helpful with additional boxes to use and return with no additional cost. The crews were very considerate of our property in wrapping/pickup as well as delivery/set up. The guys used patience in our decisions as to placement in our new home with helpful suggestions. The most amazing thing to me was the upbeat attitude and actually entertaining personalities of the workers who had to be physically exhausted toward the end of the days. It is refreshing to find a company with actual great service!

For moving we used Allied Van Lines. They have moved around for like most of my life so far. The professionalism, punctuality and packing is what stood out. Packing was awesome. We only had one small item break out of the entire house hold that they packed. They work with you. It was over the 4th of July holiday and we were hoping that they could deliver it later than earlier and the guy was very convenient, he said, 'yes, no problem', so he worked with us that way. The friendliness, professionalism, punctuality and the packing were the main things. They were awesome. We did price comparison and they matched pretty much everyone else's, maybe slightly more expensive but I would give them an 'A' for the price for the work that they did. I would absolutely use them again in the future.

The best moving company I have ever used. Donna is the Richmond office made sure that the move was done in the most efficient and cost conscious way!! Angel my mover was fabulous!! On time, nothing damaged and he is so polite and aims to please me!!

Most kind and respectable individuals on all ends of the spectrum. From beginning to end it went perfectly! I will gladly recommend them to everyone!

Kiln's require special handling, and they treated it like it was their own. I was impressed with the care that they gave. I live on a very steep hill, so it wasn't easy, but they still did a great job.

Everyone we dealt with at Dunmar were great to work with and did an excellent job. Moving a household to another state is a daunting experience and everyone at Dunmar did their best to put us as ease. Everything arrived intact and undamaged. The men doing the move were professional and considerate of our needs and accomplished their task in relatively good time. We felt Dumar's price for moving the household and car were great - I'd use them and recommend them again. Donna our sales person and Amy the move coordinator were the best.

The move did not go as well as I anticipated (I previously had a company and pack and move us from NJ to VA without any damaged items, so that was my baseline.) I would not recommend Dunmar to my friends or family. The guys that moved us were good guys - courteous, kind, etc., and they showed up on time. But, in my opinion, they were not as quick as my previous company and not well-equipped to do the job, e.g. they did not have an appliance dolly, appliance straps, or inexpensive sliders to move heavy furniture across a carpeted floor. This made the job a lot harder for them, had me in fear that my furniture/house would be damaged, and made the job take longer than quoted. They also made some poor decisions in moving/packing some of the pieces. This resulted in the denting and scratching of my stainless steel refrigerator doors, a broken leg on a bookshelf that cannot be replaced, a few other smaller items being broken, various dings around the house (they knocked into the chandelier going up the steps with large furniture pieces a couple of times), and, as mentioned, increased time to complete the job. The job took 2x as long as what was quoted, which can be a shocker depending upon what you budget for your move. We submitted a claim for the damage, which went fairly smoothly. However, the money we got back is not enough to repair/replace everything (we had a $500 deductible, which brings the actual total cost to move and fix things to $2300, and we were quoted $00-$1000for this move.) This was the first time I bought a deal from Angie?s List, and blindly at that! I was committed to Dunmar before getting a quote or really investigating the company beyond Angie's list - which I would not do again. As a result of this experience, I?m now more skeptical of companies on this list, and not sure you really get the value that is touted (for every kind of deal).

As stressful as moving is they were very good and quick. They have a minimum of 4 hours and it took 2 hours They got lost coming to the property, but then they rang and my husband directed them. They made up time though because they started at 9:30 and were done at 11:30. Very professional all 3 guys worked good together. No problems with nothing. I would use again and also recommend. The only thing I would say is because we didn't have that much to move the price i thought was a bit steep. I use the $125 deal off of angie's list and it was $419 with the coupon.