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Critter Control

Animal Removal, Pest Control, Chimney Caps,

About us

Finding a wild animal in your work or living space can be an extremely unsettling experience. In the heat of the moment, it's difficult to know how to respond, how to get rid of the animal, or who to contact to deal with animal trapping and removal. For over 20 years, Critter Control of Richmond has provided effective wildlife removal and animal control to residential and commercial clients in Richmond and the surrounding area. 5 employees. No subs. Cost is determined by the job. No travel charges. Additional phone number - 804-292-2450

Business highlights

41 years of trusted experience

Services we offer

Animal damage control, animal removal & bird control.

Services we don't offer

cats, dogs, foxes, rabbits, deer


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 89 reviews

Danny J.
03/2024
1.0
pest control
  + -1 more
The critter control guy on dakins rd is rude and drives his truck every morning bye my house extremely to fast it’s a 35 zone with kids waiting for the bus and he is well over the speed limit . This is extremely dangerous and should be looked at by the company because it makes you guys look real bad to the community .
Description of Work: Nothing from this rude company who employs dangerous drivers

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kathy B.
05/2023
2.0
animal removal
  + -1 more
I was really letdown with the service . I had a racoon problem in my shed. Hired CC to come out and alleviate problem for $399. Dropped off cages and would return for four follow-up days. Tech would not enter shed. Left cages on the ground. The mother never exited to the ground, she exited the roof, onto the fence never touching the yard. I told him this but he was the wiser. On 2nd day he returned and sprayed coyote urine or something like that . At end of four days no capture. removed traps. I felt that I had wasted my money when I thought I was doing the right thing. With no other options other than trying to capture the racoon myself, I hired a demo team to come in and remove shed. Did not find mother racoon but found four (4) babies in the back of the shed which ran out when the doors were opened. Shed was demolished and towed away. The mother returned in the evening and was frantic looking for her babies that had dispersed...in the trees over the fence, etc. She has returned every day since then looking for her lost babies. She has found two but I fear the other two have met dire circumstances. I think if CC had at least cracked the door to the shed, they would have seen and/or heard that animals were inside. Just beware they will not enter any premises other than your house for critter issues. If I had known that up front I may have tried to find someone else. So I ended up paying twice to correct a problem. Lesson learned.
Description of Work: Racoon living in outside shed.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

laura E.
11/2019
1.0
pest control
  + -1 more
Ridiculously hard to schedule anual service with no call backs waste of time
Description of Work: Schedule anual service

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Critter Control
We're sorry you weren't happy with the terms of your agreement and our policies. We hope you find a company that meets your needs. Sincerely, Robert Woodburn Office Manager Critter Control of Richmond

LaTanya D.
07/2019
5.0
animal removal
  + -1 more
Dan was great!! He was honest and thorough, which saved me several hundreds of dollars. He took the time to educate me on what was going on and what to do in the future. I wouldn’t hesitate to call on Critter control again.
Description of Work: Thought I had squirrels but it was actually Starlings (in between nesting season)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Geoffrey B.
12/2018
5.0
animal removal
  + -1 more
Very well, exactly as both Dan the project lead and Justin the field technician predicted.
Description of Work: Squirrel removal from roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

RICHARD A.
12/2018
5.0
pest control, animal removal
  + 0 more
The initial consultation was comprehensive, follow-up visits were prompt. We had one call-back to address an unresolved issue, which closed the case. I would have preferred a lower price but to be fair, I did not have a frame of reference for pricing. They were also highly recommended by co-workers.
Description of Work: Bat evacuation and aquirrel removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie S.
12/2018
5.0
pest control, home inspection
  + 0 more
I was very impressed at the professionalism and knowledge demonstrated by Dan, the CC representative. He explained the process thoroughly and answered all of my questions. I would definitely recommend the company to others.
Description of Work: Inspection of attic for suspected “critters”

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Andy M.
08/2018
5.0
animal removal
  + -1 more
In the nick of time as European Hornets had broken through the ceiling in our study but Dan from Critter Control was there to stem the tide. Very professional job.
Description of Work: Bee removal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

DIANNE B.
07/2018
5.0
animal removal
  + -1 more
Great! Dan promptly showed up for the appt today scheduled yesterday. He was very professional and knowledgable and quickly identified and repaired the problem. Dan and these guys are good at what they do. Highly recommend them.
Description of Work: Find and close access points where bats entering house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Estelle P.
01/2018
5.0
animal removal
  + -1 more
The critters were squirrels and they're gone!
Description of Work: Had critters in the attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy D.
11/2017
5.0
animal removal
  + -1 more
The gentleman was very prompt, professional and thorough. He completely explained what he found in his inspection. He walked around the exterior of the house, explained what needed to be done and showed me areas in the siding which might even become future problems with Critters getting into my house. He rapidly set the traps, checked them as proposed and left hang tags on my door with daily progress and reports. After removal he secured the original area of entry so they would not return. I was very pleased with his professionalism!
Description of Work: Squirrels had invaded my attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

anita H.
09/2017
5.0
animal removal
  + -1 more
It went well. Tim climbed a 40 ft. ladder, took out the birds' nests, and re-positioned the soffit, and then re-attached everything with nails and screws. He even had an extra piece of material on hand to cover a small gap left in the soffit. He did an efficient and thorough job, and seemed very knowledgeable.
Description of Work: We had birds that had moved into the soffit at the highest point of our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Critter Control
Thank you for such a great review! Robert Woodburn Office Manager Critter Control of Richmond

John H.
08/2017
5.0
animal removal
  + -1 more
We called Critter Control because a bird had made a nest in our second floor bathroom exhaust vent. Dan from Critter Control was prompt, courteous and performed the service we requested and then some. Dan came out and removed the nest and installed a screen and vent guard. He also fixed an issue with the duct (where the nest was located) because it had gotten kinked during an install of insulation in our attic. After Dan had removed the bird's nest and installed a screen and vent guard, he went around inspecting the other house vents to see if there were any problems. He then replaced vent cover on our other bathroom exhaust (first floor) as part of their service, and plugged a hole in our foundation that was left after our AC/Heat pump had been replaced. Dan did not try to promote any additional services that I did not want or need. He was extremely professional and explained exactly what he had done. I could not be happier with the experience and would highly recommend Dan from Critter Control to friends and neighbors without reservation.
Description of Work: Bird nest removal in second floor bathroom exhaust vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Response from Critter Control
Thank you for your kind review! Robert Woodburn Office Manager Critter Control of Richmond

Doreen M.
03/2017
5.0
animal removal
  + -1 more
Excellent! Squirrels were removed from area and steel sheeting was put up to prevent squirrels or other animals from entering.
Description of Work: Critter control set traps on our roof and caught 8 flying squirrels that were nesting above our attic space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Laura L P.
01/2017
5.0
animal removal
  + -1 more
Critter Control was very quick to respond - they had someone here the same day I called and had traps installed that afternoon. They were very thorough in removing the squirrels and blocking the entrances. The process was explained thoroughly and they followed through exactly as described. Most importantly, I haven't heard squirrels in 3 weeks.
Description of Work: I had critters in my attic. Critter Control identified them as squirrels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

terri C.
12/2016
5.0
animal removal
  + -1 more
Critter control came out trapped and removed the animals,and solved our problem! Very, very sweet people and very quick to respond. If you have a critter problem, please give them a call. the price was very good as well. I would defiantly use them again! Awesome company
Description of Work: trapping of pesky critters that had gotten under the house and chewed the phone wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

LJ J.
08/2016
5.0
pest control, animal removal
  + 0 more
Critter Control was awesome! They got me an appt almost immediately. I have previously had squirrel issues. For the inspection special through Angie's List, they didn't just look at where i thought the issue was -- they went in attic, crawl space, and on top of the roof! They checked the chimney caps that were already in place. They patched an area where critters could be getting in, put some mesh around the crawlspace access, and put down baited traps for mice that are safe for kitties and other animals. The traps were a small additional fee. They told me if I heard anymore scratching sounds from the wall to call them -- and if it happens in the next thirty days, any additional treatment is free. Highly recommend!
Description of Work: Scratching sound in wall!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Judy Diane M.
11/2015
5.0
animal removal
  + -1 more
Did an excellent job. Answered all my concerns.
Description of Work: Checked for critters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Kenneth V.
02/2015
5.0
animal removal, pest control
  + 0 more
They were prompt, courteous and performed a careful evaluation of my pest problem. No one tried to promote any additional services that I did not want or need....they were extremely professional and explained exactly what they had done. They gave me suggestions for what to look for in the future. I could not be happier with the experience and would recommend them to friends and neighbors without reservation. These are the good guys.
Description of Work: Provided an evaluation of my pest problem and provided remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Gerald M.
11/2014
5.0
animal removal
  + -1 more
Came out when they said they would, set the traps, came back when they said they would, disposed of the dead squirrels, sealed the holes. Haven't had any more squirrels in my attic.
Description of Work: Trapped squirrels in my attic and sealed holes along gables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Patricia Elizabeth W.
10/2014
5.0
animal removal
  + -1 more
Fine - removed some dead bodies and set traps etc.
Description of Work: Got rid of squirrels in attic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gerald U.
04/2014
4.0
animal removal
  + -1 more
Beware: There is a $229 charge for work estimate! Nothing on website notified potential customer of this. Only when paperwork was presented on service tech's arrival did I learn of this charge, looking over paperwork while service tech was walking around house to make work estimate. This was an unpleasant surprise... Work was satisfactorily completed.
Description of Work: Trapped critter, removed it, sealed entry hole to attic and sealed eaves to prevent birds from nesting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Amy M.
03/2014
5.0
pest control
  + -1 more
They looked over the whole house. He checked the fireplace and went on top of the roof. He was very thorough in checking everything. I was impressed. I have not seen any mice; we still have traps out. He even went under the crawl space. He did all of the stuff that I did not want to do. They took care of a lot of things that I had not even thought of. I would use them again.
Description of Work: Critter Control put out mice bait and closed up any openings that they might be getting in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Doris W.
02/2014
4.0
pest control
  + -1 more
Were very prompt and efficient. Thought the cost was a little over the top. Could have bought bait and traps fairly cheap.
Description of Work: Had critters in attic. Surveyed house to see where they may have come in. Put bait in attic. 2 weeks later still heard critters. They promptly came back and put down traps.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mike C.
01/2014
5.0
animal removal
  + -1 more
We had a critter in our house that they identified and offered good advice to prevent future intruders
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2709 Turner Rd, Richmond, VA 23224

richmond.crittercontrol.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Animal Removal,
Pest Control,
Chimney Caps,
Home inspection,
Heating and Air Conditioning

FAQ

Critter Control is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Critter Control accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Critter Control does not offer free project estimates.
No, Critter Control does not offer eco-friendly accreditations.
No, Critter Control does not offer a senior discount.
No, Critter Control does not offer emergency services.
No, Critter Control does not offer warranties.
Critter Control offers the following services: Animal damage control, animal removal & bird control.
cats, dogs, foxes, rabbits, deer

Contact information

2709 Turner Rd, Richmond, VA 23224

richmond.crittercontrol.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed