CitruSolution Carpet & Upholstery Cleaning

Prompt response, punctual arrival, polite and friendly, and EFFECTIVE! Also very generous---they left me with a bottle of their cleaner solution to use as needed, and with three elderly dogs, I'm sure as needed events will continue to increase!

I was very pleased with them. They were reliable and responsive in terms of when I called them they got back to me. They gave me their rate. They showed up on time. As I recall I don't know exactly what I pay for but they were very competitive in terms of what I wanted. They were very good. I would absolutely use them in the future.

On time, Pleasant, Professional. Will use again.

Cort and Matt showed up right on time and were friendly, professional and courteous. They cleaned each sofa by hand and I could see the dirt coming off each piece of furniture as they worked. They also had their hands full because my sofas were covered in dog hair from 3 big dogs. They succeeded in making my sofas look like they had never seen a dog! My sofas all look terrific and have never looked so good! The cleaning solution they use smells clean with a very slight citrus scent. I plan on calling them now twice a year! I will certainly recommend to others! Thanks for doing such a great job!

Cort was very pleasant to deal with. He was respectful of my home and property, professional and very willing to fit me in his schedule at short notice. I would give him an A if it weren't for the quality of the cleaning. I knew he used a natural citrus based cleaning solution, which was one of the main reasons I selected his company. I did not like the idea of chemicals filling up my house for days. I didn't know what to expect in terms of the cleaning process. They applied the cleaning solution to the sofa and cleaned it off with white rags. When they were done, the sofa was still wet and it was hard to tell how clean it was at that point. I did, however, see the rags that they had used, and they were dirty. I knew the sofa was definitely cleaner than before they had come. When the sofa finished drying there were still soil marks on the upholstery. These were dirt spots from our dog that I am familiar with cleaning off our sofa. I expected that they would have been able to get them out. Here are pictures of the spots after Cort had cleaned the sofa. With just a little bit of water and a rag, I was able to get the spots out with a little elbow grease myself. I did not anticipate having to clean up spots after having my sofa cleaned. I've also attached a picture of my using a clean rag on a cushion that didn't have any visible spots, because I was curious how much dirt was left behind. These rags I used were brand new and all I used was water to scrub the cushions. I really wanted to love CitruSolutions and use them in the future for other carpet and upholstery cleaning projects. Based solely on the finished product, I cannot recommend this company for upholstery cleaning. Perhaps their carpet cleaning, which may or may not be done by hand, will yield better results.

They did a wonderful job. The smell was great and I intend on using them in the future.

Showed up on time did a wonderful job carpets looked brand new when they left . Left a pleasant citrus smell in home that went away after a few days . Already booked citrusolution for upholstery cleaning since they performed wonderfully on carpet .

They cleaned a sectional sofa! They did an excellent job and even worked with us on the price because the sectional was smaller. Will you for all of our carpet and furniture cleaning needs! 100% recommended!

They were prompt, and professional and made our furniture and carpet look almost brand new. Their price was very reasonable for the work performed and I would recommend them without hesitation. They confirmed our appointment and called to ask if they could come a little earlier than scheduled. Cort explained the entire process before starting, did a great job and left a bottle of spot cleaner when finished. I will use this locally owned business in the future for any upholstery or carpet cleaning needs.

Great experience. The provider got out stains that had been there a long time.

This is the third time Cort has done our part of our house (we have hardwoods on first level) and we are super pleased every time he visits. He is pleasant, professional and clearly enjoys what he does. The product is excellent - orange is the only way to go, and carpets do stay cleaner longer than with soap-based cleaning services. The house smells great and I think the service is well-priced. I will never use another service.

Cort was on time, explained the process and was very professional. Our carpets look great and am extremely pleased with the results. We will definitely use them again.

Easy to schedule; on time and efficient; thorough with the job and follow - up instructions, left work area as he had found it.

Cort arrived on time and took the time to thoroughly explain the entire process, since his is different than most carpet cleaning methods. We walked through the house and I showed him the problem areas, mainly random spots. He reviewed the prior price quote, and since two of the bedrooms were small and we didn't move all the furniture, he priced them together as one room. His pricing is set per room or area, so you know what you are paying from the beginning. I was pleasantly surprised to save the cost of one room ($45), especially since his pricing is very reasonable to begin with. Cort was very professional, courteous and friendly and did an amazing and complete job of cleaning the carpets. He took his time and didn't seem rushed at all. The fresh citrus smell is very pleasing and the carpets dry quickly, in about two hours, since they are not soaked through with water. He was able to get out all the spots, including pet stains, food spills and several of unknown origin and the carpets look new again. I would highly recommend Citrusolution!

PROS: - The place smelled great. I hate the chemical smell of most carpet cleaning services that lingers. I am due with our second child anytime now, and when we got home I was loving the citrus smell. - The price was great. Much less than other companies I have used in the past. - The owner was great with scheduling and the gentleman who did the actual job called prior to arrival as the owner had stated. - Low moisture= very quick drying time. CONS: - I think I may have expected a little too much as far as stain removal. However, the very dirty high traffic area of the master bedroom (where dog sleeps and hangs out) with carpet was looking as good as new. - Even small furniture was not moved to clean carpet. Other companies moved even large furniture to clean the total carpet area, but even a rocking chair and nightstands were not moved to clean. I never asked, but it was never mentioned that we would have to move any furniture for cleaning. This was kind of a big point off for me. The next day I was moving furniture around the bedroom to allow for baby's bassinet and mini changing table, and was pretty disappointed that even small furniture was not moved to clean.

I have used Citrus Solutions many times over the last 4 years. I have used several other companies over the years and never has anyone gotten my carpets so clean. I have a dog, cat and small children and my carpets looked brand new after he was done. Thank you Citrus Solutions!!

They were very professional and did a great job. Arrived on time and left spot cleaner. I would highly recommend this company to anyone. The room did not have a chemial smell, it smelt like oranges.

I wanted to have some used furniture I'd just purchased professionally cleaned before putting it in my home. They arrived on time, and were very good about explaining their cleaning process and products. They did a great job cleaning the furniture and the cleaning product left the fabric with a great smelling orange scent also. I was very satisfied with the results.

The person who performed the service was one of the owners of the company. He arrived on time, explained the process and got right to work. He was very professional, polite and pleasant. He was very organized and had everything that he needed at his disposal which made the entire process very efficient and quick. The solution that was used smelled terrific, very orangie and it left my entire home with a very pleasant citrus scent. We had a ceiling fan in the room and the furniture dried fairly quickly, maybe two to three hours. I was also left a spray bottle of the solution for future touch-ups. I would not hesitate to use this company in the future and would highly recommend them to anyone.

These folks are super responsive. I was called back right away and they had availability to service me within 48 to 72 hours. They arrived on time and on the right date. They were respectful to my property and took special care to not scuff wood flooring. I have 2 dogs and they did an excellent job of cleaning 12 year old carpet and it looked like new when they were done. They even were willing to clean an area rug that I had not included in the original quote. The carpet was dry within two hours. No where near the soggy mess that is left by the major Carpet Cleaning groups. The citrus concoction that they use smells clean not like a bunch of chemicals mixed with fragrance.

Cort was on time, worked efficiently and effectively. He's trustworthy ~ I left him in my home alone while I went to carpool to get the kids. He finished up and locked the door behind him. He took the estimated amount of time to do the job and at the estimated price. He also told me he's handy for lots of jobs in his slow season ~ January and February~ from tiling to putting in hardwood floors, and other home maintenance jobs. I would definitely recommend Cort's service and product.

From Start to Finish, and excellent job, fantastic technicians.

Not good, I had my doubts after I observed the work being done. Instead of pu;lling the dirt out of the carpets, the individual sprayed orange citrus cleaner onto the carpet and then used a pad to grind the dirt and stains further into the carpet. I questioned the procedure several times, and was told that it was the best way to get the stains out. the "Job" was completed and the stains remain. I would never hire this company again, nor would I recommend to anyone else. I've had carpets cleaned before, and steam cleaning that "Pulls" the dirt and stains out of the carpet is the best way to clean carpets. Dont let this company tell you otherwise.

I called for an estimate for upholstery cleaning last May. The price was good, but I live far outside their service area, and it would not have been cost effective for them to drive this distance for a relatively small job. However, I wanted to submit a review because I was impressed with the professionalism and courtesy of the person I talked to. He continued to give me good information even after it was determined that the distance was too great for them to come and do the job. In an era when many businesses don't even bother with a callback, this person went the extra step toward good customer relations.

As stated above, he did a great job, solved the problems, the carpets looked beautiful. He arrived on time, explained the issues and resolutions. Perfect!