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Carroll Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Carroll Plumbing & Heating, Inc. has been around since 1968. Our primary interest continues to be the best residential plumbing, heating, and cooling repair and restoration experts in our community.

Business highlights

56 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, Heating, Air Conditioning and Indoor Air Quality

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.8137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 137 reviews

Carol M.
10/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Gerald P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
08/2017
5.0
plumbing
  + -1 more
...
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

H C.
06/2017
5.0
plumbing
  + -1 more
excellent happy with service
Description of Work: drain line for washer clogged replace pipes under house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Hoke H.
11/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom R.
09/2016
5.0
plumbing
  + -1 more
Great job.
Description of Work: Blockage due to issues with hot water heater had to be tracked downed and repaired. It turned out they had to cut into the ceiling - did so with minimal damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kamal S.
07/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Sanford D.
07/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicole T.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I called this company to work on the new house I bought - had 2 heat pumps and one boiler. Just to perform winter maintenance. There was one smaller item they had to replace that they didn't charge extra for, which was nice. They took the time to explain my several units and how they all worked together and when it was best to use the boiler versus the heat pump. I like that they were not in a hurry. I would definitely call them for a more more complicated situation, too!
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim G.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,800

Craig C.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark F.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Nino showed up promptly at 8am, just as scheduled. He quickly replaced the old broken toilet flange in our half bath and reinstalled the toilet. Did a great job and cleaned up everything nicely!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

James C.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Elyse S.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Charles was prompt, informative and professional in our dealings. He and crew installed gas line for our new gas range in an old house. The work was completed and we were very satisfied. Charles took the time to give us suggestions on future work, The cost was competitive.
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet T.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They do a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

raul C.
08/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I called to set up appointment for a repair and was told they were to busy and would call me back, they never did.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Carroll Plumbing & Heating Inc
Mr. [removed member name], Of course we appreciate the feedback and this is certainly not our protocol. Can you please contact me directly as I take these very seriously. 804.358.6322- Courtney Gregory

Claude C.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Renate C.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced a gas water heater. Quick efficient and made helpful suggestions about getting my chimney inspected (new city code).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert F.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Very professional and prompt these guys helped me fix my sink. And when they didn't have the stopper to finish the job they quickly scheduled a follow up and didn't charge me until the job was done. | |These are my go to guys - I also called them recently when there was a water main breakage downtown. They quickly told me they were getting lots of calls - and that they couldn't help. But if the issue remained to all them and they would be out quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Lyle I.
11/2014
5.0
water heater repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$353.75

Brian C.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They came out next day after I called to give me an estimate on fixing some plumbing issues we had in our basement-a drain line running uphill instead of downhill and moving copper water lines that were hanging below the (unfinished) ceiling into the joists. They quotes between $700 and 800. When they came, the guys were very professional and ended up fixing a few more things that they saw wrong related to those two items as well (the hot and cold water were switched on our kitchen faucet and the refrigerator water line was replaced and fixed.) With even those two extra items, it came to the low price on their estimate. You can tell they take pride in their work. Would recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

DAVID N.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Multiple drain blockages and replaced a vent. I called the to work on our rental property. They called and arranged a time with our tenants who were very happy with the service and sent me the bill.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Jennifer L.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Carroll was able to fix my broken hot water heater after another plumbing company had told me it couldn't be fixed and I needed to spend thousands of dollars on a new one. I love Carroll and use them for everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
5.0
wells
  + -1 more
We've used Carroll s for several years now. They let us purchase the sump-pump we wanted separately, so that we'd only have to pay for their labor. It took them a few hours, and they did a very god job.
Description of Work: Carroll installed a new sump-pump to get rid of water in the crawl space under our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

2108 Maywill St, Richmond, VA 23230

https://www.carrollplumbingva.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Wells and Pumps

FAQ

Carroll Plumbing & Heating Inc is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Carroll Plumbing & Heating Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Carroll Plumbing & Heating Inc offers free project estimates.
Yes, Carroll Plumbing & Heating Inc offers eco-friendly accreditations.
No, Carroll Plumbing & Heating Inc does not offer a senior discount.
Yes, Carroll Plumbing & Heating Inc offers emergency services.
Yes, Carroll Plumbing & Heating Inc offers warranties.
Carroll Plumbing & Heating Inc offers the following services: Plumbing, Heating, Air Conditioning and Indoor Air Quality

Contact information

2108 Maywill St, Richmond, VA 23230

https://www.carrollplumbingva.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM