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BAYLOR CLEANING SERVICE

Carpet Cleaning, Upholstery Cleaning

About us

Baylor Cleaning Service has been in the cleaning business for 32 years cleaning carpets, rugs, and furniture.

Business highlights

41 years of trusted experience

Services we offer

Carpet and rugs cleaning-Upholstered furniture and Leather cleaner also Mattress cleaning.

Services we don't offer

General house cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

Toni-Leslie J.
04/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
His work is outstanding.
Description of Work: I have used Mr. Baylor every year for the past 5 years to clean my sofa, area rugs, and the wall to wall carpet in my bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Barbara E.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Robert was responsive, set clear expectations, and was thorough and meticulous. The carpets were in rough shape and he got many of the stains out completely!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Marianne V.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned sofa and loveseat after repeated dog sittings (these are off white and dog sittings are quite noticeable). Mr. Baylor worked hard and made the furniture much more presentable! We didn't expect miracles and we were very pleased with the results. It was better than we thought he would be able to accomplish given how dirty the furniture was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Toni-Leslie J.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He's excellent. I've had him come in and clean my carpets and my upholstery and he's excellent. His prices are fantastic. He's just the best carpet and upholstery cleaner that I have found.
Description of Work: My upholstery and carpet cleaner is Baylor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William K.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned all our rugs & carpet. We have a big house & he did it all in 1 day. He works very hard & is very thorough. I wouldn't use anyone else. Also cleaned one of our chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Tom N.
07/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
11/2013
5.0
carpet cleaners
  + -1 more
n/a
Description of Work: I used BAYLOR CLEANING SERVICE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kathryn M.
08/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great job. I have used Baylor cleaning for years. Never any complaints.
Description of Work: Cleaned sofa and 2 chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

karen B.
06/2013
5.0
carpet cleaners
  + -1 more
Mr. Baylor is the BEST! He's always punctual and does a great job. The only cleaner I use or recommend.
Description of Work: Mr. Baylor cleans our stars and several rooms at least once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Margot W.
12/2012
5.0
carpet cleaners
  + -1 more
Mr. Baylor does an outstanding job cleaning carpets and furniture. He is punctual and professional and has cleaned better than previous carpet services we have used. Carpeting and furniture are well cared for--not left wet. We have dogs and cats and he has been able to remove pet hair and stains. We will use his service again and recommend him to others.
Description of Work: Cleaned carpets, both wall to wall and room size, in our home and also cleaned upholstered furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William K.
09/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went perfectly and the price was very reasonable.
Description of Work: Robert Baylor did a tremendous job of cleaning our wall to wall carpet, rugs, & easy chair. The carpet is 25 years old & he made them look brand new. He is very thorough & actually came back to do the stairway carpet a 2nd time as he wasn't satisfied that he couldn't get them even cleaner. I will definitely use him again & again. He's the BEST!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Sandra B.
11/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were pleasant, prompt, professional and the outcome was very satisfactory.
Description of Work: Cleaned a wing chair, ottoman, sofa and love seat (latter two had overstuffed size arms)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Andi K.
07/2010
5.0
carpet cleaners
  + -1 more
Very well! Mr. Baylor was professional, prompt and did an excellent job. Good value!
Description of Work: Caret cleaning in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Robin L.
01/2010
5.0
carpet cleaners
  + -1 more
Quick return call to set up apt. Arrived on time. Made assessment, got right to work, cleaned from 9:20 to near 3p working on spots and pet urine. Advised would return if stains were still present. I did move a good deal of the furniture but he would have he stated. Overall very clean and looked great
Description of Work: carpet deep cleaning, bedrooms,stairs, hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

DAVID P.
10/2009
5.0
carpet cleaners
  + -1 more
very good experience. mr baylor was very conscientious and thorough in cleaning the carpets and worked especially h****** problem areas. overall, we were very pleased with the quality of his work and we would definitiely use him again. his price was higher than we would have paid with other similiar services, however, we feel it was worth the difference in price.
Description of Work: steam cleaned most of my carpets and steam cleaned one chair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Susan L.
05/2009
5.0
carpet cleaners
  + -1 more
No complaints. Worked hard until job was done. No evidence of cat smell. The final payment was higher than estimate because we failed to tell Mr. Baylor that we needed ottoman cleaned.
Description of Work: Cleaned den wall-to-wall carpet, couch, ottoman, and two dining chairs. Cat had soiled the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Robert O.
09/2008
5.0
carpet cleaners
  + -1 more
The woman who scheduled the cleaning was very pleasant to talk to. The man performing the cleaning arrived on time and did a very thorough job. He left some plastic booties to wear over the bottoms of our shoes if we needed to walk on the carpet before it was completely dry.
Description of Work: They cleaned four carpeted rooms and a carpeted stairway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

GRETCHEN H.
04/2008
5.0
carpet cleaners
  + -1 more
We needed to have our carpeting steamed before putting our house on the market. Mr. Baylor was excellent. His wife was lovely on the phone, he was prompt and courteous, he spent a long time working on the carpet and managed to get out stains that another carpet cleaner hadn't been able to after several prior visits! Couldn't be more pleased!
Description of Work: Cleaned carpeting in two large bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Margot W.
09/2007
5.0
carpet cleaners
  + -1 more
It went extremely well. Mr. Baylor arrived on time for our scheduled appointment, calling before coming. He spent hours meticulously cleaning everything. He was quiet, courteous and efficient. Our carpets and sofa have been cleaned a number of times in the past by other carpet cleaners and they have never been cleaned as thoroughly. They look great! In addition, I've had carpets cleaned in other homes and in other localities, and Mr. Baylor did the best work of all.
Description of Work: All of the wall-to-wall carpets in our home were cleaned, which included seven rooms, a hall and two staircases. In addition, our sofa was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

SUSAN A.
04/2007
5.0
carpet cleaners
  + -1 more
This was a very good experience from start to finish. After I contacted the company, I described the job and supplied exact dimensions of the carpeted areas and was able to get an estimate over the phone. We set up the appointment and Mr. Baylor showed up at the appointed time, went to work and did a beautiful job. I thought he would put foil under the legs of the larger furniture which my husband and I had not moved but he actually moved it so he could do a perfect job! We found that we had to use the stairs while he was cleaning and he provided us with some little booties to put on so we wouldn't track dirt on to the damp carpet. I have always dreaded having the carpet cleaners come in but this time was very easy.
Description of Work: Carpet cleaning in our living room, stairway, upstairs hall and a stairway to the third floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

07/2006
4.0
carpet cleaners
  + -1 more
Baylor Cleaning Service did a good job on my carpets. The coffee stain on the living room floor was successfully removed. I was very pleased with the service. The worker was very friendly and professional. He was here when scheduled. I will use their services again in the future.
Description of Work: Baylor Cleaning Service cleaned the carpets in three rooms and a hallway in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

    Contact information

    11407 Rockmont Ct, Richmond, VA 23236


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:30 PM
    Tuesday:
    8:30 AM - 6:30 PM
    Wednesday:
    8:30 AM - 6:30 PM
    Thursday:
    8:30 AM - 6:30 PM
    Friday:
    8:30 AM - 6:30 PM
    Saturday:
    8:30 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    BAYLOR CLEANING SERVICE is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 6:30 PM

    Tuesday: 8:30 AM - 6:30 PM

    Wednesday: 8:30 AM - 6:30 PM

    Thursday: 8:30 AM - 6:30 PM

    Friday: 8:30 AM - 6:30 PM

    Saturday: 8:30 AM - 4:00 PM

    BAYLOR CLEANING SERVICE accepts the following forms of payment: Check
    Yes, BAYLOR CLEANING SERVICE offers free project estimates.
    No, BAYLOR CLEANING SERVICE does not offer eco-friendly accreditations.
    No, BAYLOR CLEANING SERVICE does not offer a senior discount.
    No, BAYLOR CLEANING SERVICE does not offer emergency services.
    No, BAYLOR CLEANING SERVICE does not offer warranties.
    BAYLOR CLEANING SERVICE offers the following services: Carpet and rugs cleaning-Upholstered furniture and Leather cleaner also Mattress cleaning.
    General house cleaning.

    Contact information

    11407 Rockmont Ct, Richmond, VA 23236


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:30 PM
    Tuesday:
    8:30 AM - 6:30 PM
    Wednesday:
    8:30 AM - 6:30 PM
    Thursday:
    8:30 AM - 6:30 PM
    Friday:
    8:30 AM - 6:30 PM
    Saturday:
    8:30 AM - 4:00 PM