Reviews
4.86 Reviews
Showing 1-6 of 6 reviews
Kelsey A.
04/2021
heating & air conditioning/hvac
+ -1 moreCompany was very unprofessional and did not care to send a technician to diagnose the issue with our AC unit because we are out of our one year LABOR warranty. They still could have come to diagnose the problem to give all assurances that the he issue did not happen within the one year period. Customer service was terrible. DO NOT USE THIS COMPANY. THEY DO NOT CARE ABOUT PEOPLE, THEY ARE AFTER THE MONEY. most companies offer at LEAST a two year warranty and every contractor that has come to our home to diagnose the issue has been shocked at what we’ve told them about this company and their “policy”.
Description of Work: AC not cooling
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Cheri H.
04/2015
heating & air conditioning/hvac
+ -1 moreunknown
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Yes, I recommend this pro
Robert B.
03/2014
heating & air conditioning/hvac
+ -1 more.
Description of Work: They showed up on time and fixed issue with heat.
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Yes, I recommend this pro
$90
carol C.
02/2014
heating & air conditioning/hvac
+ -1 moreIn 32 years of home ownership, this is the best, most honest, talented, and CARING company my husband and I have ever dealt with. They come as soon as they can, they really know their stuff, and in this age of companies that do their best to not stand behind their products and services, this company stands out like a beacon. Imagine twice in 2 years a company installing expensive parts, including a new compressor, on a heat pump, and now an expensive electrical board, and honoring our move in date as our warranty period, even though the house was finished 2 years before we moved in. And we didn't ask, they just do it. They are so awesome, and reliable, it really is unbelievable to find a company like this one.
Description of Work: Our heat pump went off late yesterday afternoon. the thermostat was just showing a blank! I called them this morning, and at 3 today, they had Chris here, he quickly diagnosed that an electrical board inside the main unit had gone out. He fixed it quickly, tested it, and told me there would be no charge for the part, only a service call.
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Yes, I recommend this pro
Carl W.
03/2012
heating & air conditioning/hvac
+ -1 moreCompany did a few minor tweaks that resolved the issue at no charge.
Description of Work: Company came out to investigate a minor issue with a geothermal unit they installed in February 2011. They did a very comprehensive review of the system and how it was functioning (tested all loops, tested all registers for temperature and air flow, etc.).
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Yes, I recommend this pro
carol C.
10/2011
heating & air conditioning/hvac
+ -1 moreDiagnosis of issues was always quick and correct, and they went out of their way to check and fix all of our heat/air systems issues, that as mentioned, were mostly due to neglect of the systems in the 3 years the house was owned by the builder.
Description of Work: The builder of my house used this company to install the heating/air conditioning systems in our house that we purchased last year. In the last year they have made several visits to my home, and made one expensive (for them) repair to our systems. The problems were really due to neglect of service and maintenance of the systems by the builder since the house was finished in Jan, 2008. However, Automated Air have been the best company my husband and I have ever dealt with,and this is our 7th house we have owned in the last 32 years. And the builder doesn't even use their company anymore! Automated Air just gave us a complete, no questions asked warranty, and saved us from alot of hassles that we have encountered with several other contractors used by this builder. Why the builder doesn't use this quality company anymore? Who knows? But they don't need their business, they are always busy when I have called but they have still responded as quickly and nicely as possible. We plan on purchasing an extended service contract with them when our new home warranty expires on Oct 31st.
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Yes, I recommend this pro
Contact information
1723 RHOADMILLER ST, Richmond, VA 23220
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
AUTOMATED AIR SYSTEMS INC is currently rated 4.9 overall out of 5.
No, AUTOMATED AIR SYSTEMS INC does not offer free project estimates.
No, AUTOMATED AIR SYSTEMS INC does not offer eco-friendly accreditations.
No, AUTOMATED AIR SYSTEMS INC does not offer a senior discount.
No, AUTOMATED AIR SYSTEMS INC does not offer emergency services.
No, AUTOMATED AIR SYSTEMS INC does not offer warranties.
Contact information
1723 RHOADMILLER ST, Richmond, VA 23220