AAPCO LLC

Warning. This company has integrity issues along with pressure/scare tactics. They provided wrong information on code requirements, and tried to tell me I needed something I didn't need. After I confirmed the code requirements from the county inspectors and communicated it to thier management, they did not follow through with thier word.

This was a very unpleasant transaction. I'm only speaking about their gutter and gutter guard instillation. they had to do it 3 time to get it right and after one year they are back to fix clogged gutters and gutters that can't handle the water. Between the first and second instillation, I noticed they didn't replace rotted facia. They left trash all over my yard and the entire project had to be done 3 times. I have pics and videos of this if you'd like to see. Please contact me and I'm happy to share. They appear to be nice people who do shoddy work. I've attached pictures but I'd love to show videos of the entire project. Please ask and I'll share. I think better companies are out there. Save yourself the frustration and hire another company

Worst contactor ever!!! AAPCO installed vinyl siding and metal trim (and supposedly insulation) September/October 2022. I have had issues with the workmanship since the beginning of the job. On September 21st, I informed APPCO that I was disatisfied with the workmanship and the quality of the materials. The metal trim was already dented upon installation, and the caulking was atrocious. On September 22nd, Jeff Wagner came out to inspect the project. He was very condenscending and tried to convince me that the reason the trim work was not straight was because my house is old. A storm was approaching, and his crew left for the day, leaving the front of my house totally exposed to a violent thunderstorm. Since the installation of the vinyl siding and trim, this past winter, my house was cold for the 1st time since I bought it 7 years ago. I normally keep the heat at 70 degrees, but had to keep it between 75-78 degrees this past winter, and there were still cold spots throughout the house, even though it was a mild winter. I received notification from Columbia Gas that I used 19 more therms of natural gas than average homes. My house is only 1500 sf. This summer, the humidity level in my home is at a consistent 55-60%. When it rains, there is a strong mildew smeil insidie the house. On July 30th, I sent AAPCO an email, with pictures, outlining the issues. On Auigust 24th, a service rep came to inspect and agreed that the workmanship is sub par and needs to be corrected. I have not heard from AAPCO since, and it is now September 6th.

Salesman was slick,stated panels would absorb 50% of our energy needs, further that I can have a 1 time panel removal for roofing replacement, my monthly electric bill has increased by $125 minimum due to monthly finance charges, further,now they want 6k to remove panels for new roof. There dishonest, and at best intentionally misleading clients .23k worth of nothing.

We heard them come in and never heard them again. We went out to check and everything was installed and cleaned up like nothing was done. Great job. The salesman, Paul Atkinson, was super in explaining everything. Eddie and Mary Sparkman

The rep REFUSED to schedule an appointment because my husband wasn't available to meet with them. HELLO 1950! Even though I explained my husband doesn't live here and wasn't a part of this decision, he refused to do business with me on my own. Guess the little ladies of the house aren't smart or responsible enough to make a big scary decision on replacing a roof. How incredibly offensive!

The company they sent out to do the roof they had great personalities only one spoke English they left a lot of trash in the gutters from tearing off the old roof left a bunch of nails throughout the yard thank God I had my own magnet because I got a whole bucket of nails out of my yard. the owner of the roofing company stated they were sorry but they can't get all of the nails I should not have picked up that many nails though and I should not have had that much trash in my gutters. Was supposed to have a gutter company come out today at least I was scheduled for one . They never showed I never got a phone call I was told I had to be home all day I have not gotten anywhere with anyone in the company I have called there AAPCO office and I have emailed the general manager. I have yet to get a return phone call I also went on their website and did a chat with one of their so-called customer service reps guess it's just an robo rep. Highly dissatisfied will not recommend to any of my friends family or my own clientele not the way I wanted business to go. No I will not hire this company again for any project. I am extremely frustrated and disappointed that I have wasted a whole day for nothing nobody showed nobody called and cannot get a hold of anyone in the office. Not my fault they scheduled it for Black Friday the day after Thanksgiving I even asked the lady are you sure Friday November 27th they will be at my house she reassured me yes the first Friday after Thanksgiving. not the way customer service should be handled not the way business should be done. But I can guarantee you when payment is due when the job is complete they won't wait for their money but they will make their customers wait on the work to be done

The carpenters were incompetent, the materials for the decking was cheap, full of knots, and the inspector failed it 5 times. It finally was passed, but barely, and we complained to everyone--up to the vice president. They came back and did a little more work that was very sketchy, but we were so bummed by the whole experience, that we just told them to stop coming. Unfortunately, we paid for it too soon, and of course they won't give any of our money back. The only positive thing was the actual screen room, which is nice, but the entrances to the room take away from the whole project.

They did an outstanding job. Was on time, quality work and thoroughly cleaned up after themselves as I have small children and pets. After seeing their good work I used them for my rental property to fix gutters. Reliable company.

Poor customer service from James. When I called back to set up a time for an estimate he ignored me when I said there would only be one of use present. In the past we have had our time wasted by useless and lengthy sales presentations that did not address our needs and went over time. We decided only the decision maker, (me) would need to give up our free time for the estimate. James continued to ignore me and requested we both be present at an inconvenient time. AAPCO demonstrates failure to provide customer service. HIgh pressure marketing tactic is unwelcome.

They are a very good company! I will recommend and use them, again.

Aapco's crew did a very good and quick installation of our roof. Cleanup was thorough. I appreciate Aapco doing a follow up on-site inspection to make sure we are satisfied. My expectations were met and I recommend them.

Called several times and they never responded.

Roof was installed and all debris were removed. No nails were found in yard.

Outstanding and professional service. The crew worked from dawn to dusk until the job was complete. The professional manner was one of the best I have ever seen. If you hire this crew you will not be disappointed.

The AAPCO team from Sales to the installers were commensurate professionals. Small details that others had missed in the past were not missed by the AAPCO team. I only regret not using them for previous projects around my home. Above and beyond my expectations, and they are my standard for contractors.

SolarTyme did a fantastic job from the time the sales person came out to the completion when the Vice President of the company called to ensure we were happy. SolarTyme makes sure that not only do you get the solar panels installed but they make your home more energy efficient by putting in superior insulation in the attic, upgrading your thermostats if necessary and making the A/C units much more efficient. We also needed help with the HOA and Tim L. made the drive to one of our meetings to assist me in explaining to the HOA board all the benefits, which resulted in rule changes so anyone who wanted Solar could get the panels on their homes. While his is a mid range investment on your home, we are already seeing the benefits!

From estimates to completion the entire process was pretty smooth. Everybody was helpful and friendly. We were contacted throughout the process to make sure everything was ok. We are pleased with the outcome and I would suggest this company to my friends and neighbors with no hesitation.

It went great! The entire process with AAPCO from start to finish was a breeze. They installed the roof only two weeks after the contract was signed. Everyone was friendly and explained the process for me from start to finish. When they say 100% satisfaction, they mean it. I highly recommend AAPCO.

Perfect work

Didn't even get a quote. I was referred to this company through BJ's Home Improvement. Do not use this company unless all homeowners are home for the initial quote. They told me over the phone that was their policy. I told them that my husband was currently working a lot of long days and would not be able to take off from work and that I was going to the decision maker for this job. The woman I spoke with reluctantly said that it would be fine. When the gentleman arrived to do the quote he refused since my husband was not home. What a joke and a waste of time. Either they don't believe a woman is able to make decisions (how 1950's of them) or they have some high pressure sales tactic that requires a decision right then. Either way, no thanks.

I liked the product that they provided. This was the first time I used them.

unknown

I would love to have given them A ratings in all areas but there were many glitches in the execution of our project. However, they are relatively new to the solar energy field and I believe that they are working out the "kinks." They were open to suggestions about how their system could work better and by the time that the installation was complete, I was feeling very good about the company. I would highly recommend their product and their installation.