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A1 Door Company

Garage Doors

About us

A-1 Door Company is a family-owned and operated garage door company that services Richmond, VA, Chesterfield, VA & the surrounding Tri-Cities areas specializing in residential and commercial garage door repair, installation and servicing. Our licensed and insured service technicians bring a combined experience of over 200 years to our team. We take great pride in our friendly, honest, reliable service and we appreciate the relationships we’ve created with our customers. Call one of our experts today or send us an e-mail and we will be happy to stop by for a free, no obligation estimate.

Business highlights

22 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and Commercial Garage Doors, Garage Door Springs, Garage Door Openers, Garage Door Repair, and Garage Door Service.

Services we don't offer

Entry Doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

Marianne A.
08/2023
5.0
garage doors
  + -1 more
Great communication, professional.
Description of Work: Quote for new doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hareesh P.
01/2023
5.0
garage doors
  + -1 more
Very efficient and cost effective.
Description of Work: replace spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Travis M.
11/2022
5.0
garage doors
  + -1 more
A1 installed new doors and openers in our new home. The doors look amazing and the service was top notch!
Description of Work: Installed new garage doors and garage door openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

KEVIN C.
07/2020
5.0
garage doors
  + -1 more
All work done and explained on time and at a reasonable price. No pressure to replace other parts that would have made the bill larger, as I have had from other companies in the past.
Description of Work: Needed main spring adjustment, lube everything and replace bottom seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Evelyn O.
03/2019
5.0
garage doors
  + -1 more
Great experience from start to finish. JG arrived at the time promised. He diagnosed the problem in 15 seconds. He was respectful, courteous, and knowledgeable. I will definitely contact this company again for garage repairs and replacement when needed.
Description of Work: Repair garage door opener- replaced gear assembly and programmed Homelink on my cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Sally T.
10/2017
5.0
garage doors
  + -1 more
Fast service and quick turn around! Excellent!
Description of Work: New garage door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$935

Eugene E.
07/2017
5.0
garage doors
  + -1 more
The guys from A1 did a great job from assistance in selecting the door to scheduling and installation.. The installers even pointed out that there was a small dent in one of the panels and that the panel would be replaced at no charge to me. Thanks to all.
Description of Work: New garage door installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,085

Susan C.
03/2017
5.0
garage doors
  + -1 more
Called 3 companies-including the company that installed the door. All but A1 refused to come evaluate the door to quote a price for repair. Juston from A1 came early fixed the problem quickly and from what I can see appropriately. Cost of repair was very reasonable. Thank you!
Description of Work: Fixed my garage door the overhead bar was attached to piece of lumber that detached from the wall-just nailed to wall no wood screws so of course over time this detached from the wall...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

James B.
12/2016
5.0
garage doors
  + -1 more
They came FAST to help close the broken door for security reasons, while calculating an estimate, and replaced with a nice new door the next day
Description of Work: Garage door broke and split when closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,075

Steven W.
01/2016
5.0
garage doors
  + -1 more
It was excellent. I called last week to inquire about someone coming out to my home to provide an estimate of what's wrong with the openers. The estimate was fast and free. The problem was diagnosed. Stephanie, who handles the in-house phones was awesome. She was very polite and courteous and knowledgeable about the business. Mike was dispatched out to my home and because I wasn't able to be home, he went there anyway. He called me and told me what was wrong, quoted me a price to replace the openers and even recommended an electrician to fix one problem. I scheduled with Stephanie on 1-13 and the openers were installed on 1-14. They even cleaned up all the junk. The overall experience was phenomenal. I'm big on customer service and follow through and A-1 Door Company exceeds in all these areas. Once I got home and saw the job completed with 100% satisfaction, I called in payment. Seamless from start to finish! I highly recommend them for any garage needs. I will definitely have this crew in my phone book for any problems related to my garage!
Description of Work: Installed 2 garage door openers on 1-14-16.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Clifton H.
08/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: They replaced the counterbalance spring. The spring broke that morning and as a result I could not open the garage door or get my car out of the garage. I called A-1 door at 7am but they were closed and I was transferred to their answering service. Less then 5 minutes after their scheduled opening time they called me back. They came out the same day and did an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Daniel B.
07/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$130

Kevin A.
06/2015
5.0
garage doors
  + -1 more
Everyone was nice, polite and the rates were very reasonable! We will use them again.
Description of Work: I had an emergency and could not get out of my garage. A-1 said they could be at my house in 45 minutes and someone was there, on time, quickly identified the problem (2 broken springs) and fixed it in just about an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Richard B.
08/2014
5.0
garage doors
  + -1 more
I scheduled an appointment (same day). The technicians called when they were heading my way and arrived on time. They explained any questions I had regarding the repair work. They gave me some maintenance tips to keep the door working well. Professional service throughout.
Description of Work: Replaced two tension springs in garage door (spring had snapped). Checked balance and tested door operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from A1 Door Company
Thank you for your review! We truly appreciate you taking the time to let us know how we are doing. Please call us with all of your garage door needs!

james M.
06/2014
5.0
garage doors
  + -1 more
Updated review.
Description of Work: Installed a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A1 Door Company
Mr. [Member Name Removed], thank you for the great review. I'm glad we could help. Please feel free to contact us in the future for any of your garage door needs!

Mary Ellen P.
05/2014
5.0
garage doors
  + -1 more
They were prompt, they delivered what they said they would, and they sealed the room. My garage is air tight. They finished everything in five hours. They set up the keypad and remotes and showed me how everything works. I have air conditioning in there now and I can work in there and be comfortable. Nobody can beat the price for the quality. They do good work!
Description of Work: They installed a new garage door and lift system for a double garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from A1 Door Company
We are so happy you're enjoying your new door. It is an exciting investment for your home! Thank you for the awesome review. We truly appreciate it!!

Susan K.
09/2013
5.0
garage doors
  + -1 more
Here's the story: I had been cleaning house all day and had actually not even eaten anything all day long. So I was starved. I waited for my husband to get home so we could go out and enjoy a great meal. Get in to the garage and the door... Would. Not. Open. We looked high and low for different potential trouble spots and came up empty. It was about 5:30 pm. Panicked at being trapped in the house with nothing decent to eat, I got on the internet found the 800 number for the garage door manufacturer and called them. I got a really nice guy on the 800 number and he kindly gave me several potential garage door repair places. One number didn't answer but the OWNER of A1 Door picked up the phone. And this was a Friday evening, too. I explained my dilemma and he said he would send someone within an hour and he did. The repairman came and immediately pointed to the HUGE broken spring that we hadn't even noticed. (DUH.) Fixed it and discussed replacing the other since it was equally old as the broken one. We did that, too. Within two hours of my phone call I was enjoying spanakopita and a glass of vino!
Description of Work: Replaced a broken spring on one side of the garage door lifter and also replaced an old but yet unbroken spring on the other side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from A1 Door Company
Mrs. (member name removed), Thank you for the awesome review!! We have an awesome owner here at A-1 Door Company. He keeps the phones all weekends to be sure we can meet our "24 hour emergency service" promise. I am glad we were able to help you!!

Sue L.
08/2013
5.0
garage doors
  + -1 more
Stephanie answers the phone and was quick to provide information. If she did not have an answer to my question she called back as promised with the answer. The installers arrived on time and quickly and neatly removed the old and installed the new. They made sure that the openers worked with the car's integrated systems. Because of new and old technology they had to go the extra mile and come back with a repeater device that Eddie quickly installed and set up the cars. Some of the quotes I received specifically said they do not program cars. This company goes the extra mile to make sure all is working. Eddie and Stephanie were great to work with.
Description of Work: They removed and installed two new garage doors and openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from A1 Door Company
Thank you for taking the time to share your experience with our company! Customer service is extremely important to us. We are very lucky to have awesome technicians like Eddie that go above and beyond to help. I hope you enjoy your new doors for years to come! :) -Stephanie

Catherine E M.
03/2013
5.0
garage doors
  + -1 more
A1 Door did clean work, fast service, good price, and a nice guy. Great price, fast response, very friendly, and professional person.
Description of Work: A1 Door did a repair on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A1 Door Company
Thank you so much for your review! We truly appreciate the time you spent to share your experience with others!!

    Contact information

    7741 Whitepine Road, Richmond, VA 23237

    http://www.a-1doorco.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    2705100411
    Trade License Locale
    VA
    Trade License Authority
    Virginia Department of Professional and Occupational Regulation
    Trade License Expiration
    09/30/2023
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    A1 Door Company is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    A1 Door Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, A1 Door Company offers free project estimates.
    No, A1 Door Company does not offer eco-friendly accreditations.
    No, A1 Door Company does not offer a senior discount.
    Yes, A1 Door Company offers emergency services.
    Yes, A1 Door Company offers warranties.
    A1 Door Company offers the following services: Residential and Commercial Garage Doors, Garage Door Springs, Garage Door Openers, Garage Door Repair, and Garage Door Service.
    Entry Doors.

    Contact information

    7741 Whitepine Road, Richmond, VA 23237

    http://www.a-1doorco.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day