Peabody Residential

Property Management, Real Estate Agents

About us

10% OFF YOUR FIRST LISTING COMMISSION! 100% Satisfaction Guarantee offered through our 3 Guarantees Program - 1) 100% Happiness Guarantee, 2) Tenant Guarantee, 3) Elective Contracts. Quick Response Time to Client Communication, Less than a 2% annual Late Payment Rate, and Zero Evictions are some of the benefits we offer to clients! Using a team approach, clients can feel confident that there is always someone available to respond to their communications and property needs. Communication and responsible decision-making are at the core of our company and 94%+ client satisfaction rating. *Guarantees only apply to the execution of a current management agreement.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential Property Management, Real Estate Brokerage - On-line Landlord & Tenant Portals, Leasing, Management, Maintenance Coordination, Inspections, 24 Hour Emergency Hotline, Tenant Screening, Lease Renewal, Annual Reporting, Late Rent Collection, Preventative Maintenance, and Sales.

Services we don't offer

Unfortunately, we do not Manage Associations or Properties in Maryland.

Amenities

Free Estimates
Yes
Senior Discount

no.

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 166 reviews

Robert D.
04/2020
5.0
property management
  + -1 more
I was very pleased with Nathan’s efforts in facilitating an annual lease extension between my tenants and me. Very efficient and effective. Especially in these challenging economic times, his timely action helped both parties gain certainty in living arrangements. I couldn’t be more happy with Nathan’s help!!
Description of Work: Lease extension

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

BROOKE P.
04/2020
5.0
property management
  + -1 more
Glenn was very responsive and helpful. Any questions I had were detailed and answered quickly. I would work with Glenn again in the future. 5/5
Description of Work: Renting out my condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
04/2020
5.0
property management
  + -1 more
Nathan was very responsive and professional in coordinating the renewal of the lease of our townhouse. He was very prompt and efficient in carrying out our wishes. We have found Nathan to be similarly helpful with past services for us.
Description of Work: Coordinated Renewal of Lease

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine L.
04/2020
5.0
property management
  + -1 more
Very well. Glenn was very prompt and responsive in listing the property and getting lease paperwork ready and signed.
Description of Work: Rental property management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zaid A.
02/2020
5.0
property management
  + -1 more
The renewal of our lease went very smoothly and on time. Nathan was a great help and took care of finalizing the renewal process in a professional manner. We are very pleased & thankful for his help. Thus we give him 5 stars.
Description of Work: Lease Renewal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
01/2020
5.0
property management
  + -1 more
Nathan was a great support manager and has always provided a five star service. Peabody overall is an excellent property management company I would recommend to anyone in the market for one.
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesse P.
12/2019
5.0
property management
  + -1 more
I have been using Peabody Residential and have always been happy with the service that I get. Nathan, in particular, is always helpful with renewing my leases with my tenant. A+++ service!
Description of Work: Lease Renewal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Desmond C.
12/2019
5.0
property management
  + -1 more
Excellent. Tenants were notified lease was due with a small increase in rent. They responded, agrred and signed with more than 90 days remaining on the existing lease. I am very happy with the prompt and professional manner of Peabody. My premises are looked after very well.
Description of Work: Renew lease on premises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca B.
11/2019
5.0
property management
  + -1 more
We have had our single family house managed by Peabody for the past 7 years (since mid-2012). We have dealt with them through tenant turnover, new tenant move-in, periodic inspections, routine maintenance, etc. It is nice to have someone to trust when you are out of the area. They have been responsive to our requests - special kudos to Glenn and Becky for promptness in responding and looking after our needs. I have found that their level of thoroughness has improved over the time that we have worked with them - I have been impressed with their promptness in getting the property inspected periodically to make sure there are no issues. Would certainly work with them again.
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Dion A.
09/2019
5.0
property management
  + -1 more
Peabody Residential has been managing my property for years and they have consistently provided great service. Recently Nathan at Peabody Residential handled a lease renewal with an existing tenant and he was able to negotiate an extension. He was very responsive to my requirements and he handled the lease extension a couple of months before the current lease ended to ensure continued occupancy of my rental unit. The process was quick and Nathan was very professional throughout. Thanks Nathan and Peabody Residential.
Description of Work: Renew Lease for Managed Property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie D.
09/2019
5.0
property management
  + -1 more
I love Peabody Residential! They are consistently awesome, providing great services as tenants transition onto new leases. They take care of the details well ahead of the lease expiration to ensure both the tenants and myself as owner have plenty of time to do careful reviews, figure out payment options, and get the new paperwork signed. The annual inspection is also very detailed and has given me confidence in the property's upkeep. Nathan handled the transition very smoothly. Thank you!
Description of Work: Annual lease renewal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan B.
08/2019
5.0
property management
  + -1 more
The experience with Peabody was and has been fantastic. From the beginning, they were friendly and responsive to our questions and concerns. They've been able to help us navigate a transition from another property manager with a minimum of difficulty, and have been very clear throughout the whole process regarding the steps they are taking and what issues need to be addressed. Would highly recommend working with them!
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri S.
08/2019
5.0
property management
  + -1 more
Nathan T. did a great job for us negotiating the lease renewal on our house. He moved things along quickly and made it as easy as possible to complete the process.
Description of Work: Property management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken S.
08/2019
5.0
property management
  + -1 more
Great! Very responsive, professional team that took the worry and work out of renting my property.
Description of Work: Property management.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geri T.
08/2019
5.0
property management
  + -1 more
Peabody Residential is a very professional property managing company. For out-of-state landlords, like us, we were looking for the perfect managing company that would make us feel like we were locally managing our place. We found this in Peabody Residential. The on line portal is user friendly and all you need to keep track of your property. The staff is very professional, yet friendly and very helpful. If you need your property managed, near or far, or need to find a property for rent, Peabody Residential is your source. You will not be disappointed!
Description of Work: Property Management (from a distance)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
08/2019
5.0
property management
  + -1 more
This company is exceptional! All their business processes are on-line and pertinent information is available to the property owner any time it is needed. They are highly professional, always being on top of any situation with the property. Communications between the company and the home owner are always quick, comprehensive, responsive and decisive. Management of issues with the property are handled with immediacy, and a sense of urgency. They take important measures to form a positive relationship with the tenants. I would not hesitate to use them to manage my property.
Description of Work: Peabody residential has managed a rental property for the past seven years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Frederic M.
07/2019
5.0
real estate agents, property management
  + 0 more
They have been doing a great job! Every minor complaint from the tenants was promptly addressed and reported to us and we were able to respond to our tenants much more quickly with Peabody's help. Now all is quiet and everyone seems happy, and so we are, too.
Description of Work: Peabody Residential has managed our 2 rental property for years now

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daisy S.
07/2019
5.0
property management
  + -1 more
Peabody does a great job of managing our property. They are very responsive and clearly take maintenance and upkeep very seriously. As remote owners, it's been a set-it and forget-it process that we are very thankful for.
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginie B.
05/2019
5.0
property management
  + -1 more
I am very satisfied with Peabody Residential. The team, and in particular Nathan, has been very professional and quick to help with this year's lease renewal. He kept me informed of the status of the situation, forwarded the new contract to sign within minutes that the tenant agreed to extend the lease. I have been working with Peabody Residential for several years and I cannot express how much I like working with them. It is such a relief to know that you do not have to worry and that your property is in good hands. Keep the good work Nathan, and Team.
Description of Work: Lease Renewal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom G.
03/2019
5.0
property management
  + -1 more
Nathan assisted me with the most recent lease renewal of my Falls Church, VA property. He enabled the process to be extremely quick and trouble free.
Description of Work: Property lease renewal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sridevi G.
03/2019
5.0
real estate agents, property management
  + 0 more
Peabody Residential has provided wonderful service and Becky has been personally awesome and provided excellent service I would rate you guys 5 considering the kind of support and the help from Monica who has been very strong supportive in the entire process , Tino who helped understand the buyer contingencies,, Wayne who helped with timely inspections and all who assisted in the sale and maintaining the condo
Description of Work: Property Management and Sale of Home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice A.
02/2019
5.0
property management
  + -1 more
Peabody did a great job and earned every penny.. They found us great tenants, negotiated good leases, and did all the normal things one would expect from a good management company. One thing not usually noted in these reviews is their assistance in helping us set a rental value for our house. It seemed to hit the sweet spot in the market. Becky Viniar was especially helpful over the years resolving any questions I might have, and Peabody's on line presence kept us easily informed and involved in management decisions.
Description of Work: Peabody managed my property:

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill D.
02/2019
5.0
property management
  + -1 more
Used them for three years and they have found excellent tenants. Love them. Found them via Angie's list and been very happy. Nathan in Leasing Operations is fantastic.
Description of Work: Manage our sole investment property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce C.
01/2019
5.0
property management
  + -1 more
Very responsive. Most recently, Nathan helped me to present a new lease proposal to current tenants. He reviewed the history with the tenant and made suggestions. I was pleased with the outcome.
Description of Work: Managing a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
10/2018
5.0
property management
  + -1 more
For years I thought, "Why hire a property manager? I live right up the road. I'm handy, I can manage it" And then one year, instead of hiring a realtor to help get a new tenant, I contacted Peabody Residential and I haven't looked back. With Peabody Residential I don't even have to give my rental a second thought. My contact (Becky) at Peabody Residential handles everything on my behalf. It's great. It's like having a personal buffer between me and any rental issues. I love it. One quick note, almost all correspondence with Peabody is done electronically (emails, web portal, uploads, digital signature, etc.). But with that said, Peabody Residential always replies to inquires on the same business day. I highly recommend them.
Description of Work: Rental Property Mangement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11890 Sunrise Valley Dr 11890 Sunrise Valley Drive #101, Reston, VA 20191

http://www.PeabodyResidential.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Property Management,
Real Estate Agents

FAQ

Peabody Residential is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Peabody Residential accepts the following forms of payment: Check
Yes, Peabody Residential offers free project estimates.
Yes, Peabody Residential offers eco-friendly accreditations.
No, Peabody Residential does not offer a senior discount.
Yes, Peabody Residential offers emergency services.
No, Peabody Residential does not offer warranties.
Peabody Residential offers the following services: Residential Property Management, Real Estate Brokerage - On-line Landlord & Tenant Portals, Leasing, Management, Maintenance Coordination, Inspections, 24 Hour Emergency Hotline, Tenant Screening, Lease Renewal, Annual Reporting, Late Rent Collection, Preventative Maintenance, and Sales.
Unfortunately, we do not Manage Associations or Properties in Maryland.

Contact information

11890 Sunrise Valley Dr 11890 Sunrise Valley Drive #101, Reston, VA 20191

http://www.PeabodyResidential.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM