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PCMango

Computer Repair

About us

Additional email - support@pcmango.com‎.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Repairs & maintenance including laptop repair / upgrades, remote administration, email support & os migration, server setup / upgrade / tune, performance & upgrades, security & backups/data recovery, firewall, anti-virus and spyware security, verifiable, automated data backups, data recovery & secure encrypted wireless networking.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Germaine S.
06/2017
5.0
computer repair
  + -1 more
Overall it went well. Everything was completed and discussed in a language that was easy to understand. (no geek speak) and they were very personable. They listened to what we wanted and clearly communicated what they proposed and then after agreement was reached on their proposal they did it. All in all it went Great!
Description of Work: A lot of work was done. Upgrades to solid state hard drives on all of our systems. Both Apple and PC. Also setup a large wifi deployment with multiple access points with an internal and a guest network. They also setup VPN connection with office servers. Finally they configured all of our tablets and iPhones. Oh and they setup onsite and offsite backup for all of our machines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan A.
12/2014
5.0
computer repair
  + -1 more
PC Mango is a fantastic company to do business with. The owner, Eduardo is super friendly, professional and really knows how to maintain good business relationships and keep our computers humming along. He responds quickly to issues and offers plans that takes the stress away from owning multiple computers where if one goes down it really affects our particular business. I have him on speed dial and not once has he not been able to respond within 24 hours, it is most likely within 6 hours. Do yourself and your business a favor and hire PC Mango as your off site computer people!
Description of Work: Maintains our network computers at our small business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$110

M L B.
06/2014
5.0
computer repair
  + -1 more
He was very responsive. He took care of the problem well. He did great.
Description of Work: I was having trouble with syncing with my desktop, iPhone, and password. He was able to assist me with these issues. He also set up a software for my passwords to help make things more simple and easier to access them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

M L B.
11/2011
5.0
computer repair
  + -1 more
I used them for the first time recommended through Angie's List. Eduardo was great. He wanted to make sure that I was very pleased. He checked in with me to make sure everything was going well with my new computer. He spent more time with me than he charged with me which was nice. He's very responsive.
Description of Work: They looked at my computer because it was running very slow and set up the printers in my network. I ended up buying a new computer through him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

thomas C.
02/2011
5.0
computer repair
  + -1 more
my wife had a terrible problem with her mac lap top where a manuscript she had been working on become corrupted... we called PCMango for help... it turned out that the file was unrecoverable... we tried several options including PCMango... but the great thing about this guy (i forget his name) was that he tried very hard, he was so professional, helped us with other home network issues, and refused to accept any money since the file was unrecoverable... this guy is cool and knowledgeable and friendly...he was really good at explaining everything in a way that was easy to understand... i would hire him for service again in a heartbeat... out of all the companies and individuals we turned to for help, this guy was by far the best...
Description of Work: problems with home computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

corey M.
01/2011
5.0
computer repair
  + -1 more
It went very well, Eduardo comes to the office or remotely signs in and fixes the problem without me having to worry about it. I know what it is going to cost and if he needs to spend anymore on parts or anything he gives me a heads up.
Description of Work: I have 4 Chiropractic clinics with approximately 20 computers and a server. Eduardo is our IT guy and it is great that we can call him up and he is able to either to come over or remotely sign into our computers and take care of any problems that we have. It doesn't seem to matter the problem, Eduardo always seem to have a way to remedy it. It is great to be able to have such a vast amount of information on my computers and so many of the processes that we do in the clinic function off of our computers and we never have to worry about them breaking down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Gerhard K.
12/2010
5.0
computer repair
  + -1 more
I made an appointment to meet with Eduardo at 7pm on the evening of 12-9-10. He actually arrived early even though we had a snow storm during the day and the roads were very icy. He was able to fix & restore my server and my 3 client stations in less than 45 minutes. He advised me of important steps to take to keep my computers running optimally. He offered his monthly maintenance plan which is awesome and will save me money. I've had contracts with 3 computer technicians in the past and none have ever offered this kind of service. Eduardo also set up my computers so that I am able to remote in from my home to my office/store computers. I asked my previous technicians to do this but no one has been able to do it. Eduardo set it up in less than 30 minutes. He is quick and knows what he is doing. I feel totally comfortable now that my computers are in his capable hands. I highly recommend Eduardo Maal at PCMango.
Description of Work: I own a retail store. My computer server crashed on 12-9-2010. I contacted Eduardo through Angie's List and he responded quickly. I met him at my store and in less than 45 minutes he had my server running with no loss of data. He assessed my needs and recommended procedures to keep my computers running optimally. He also set up a program which allows me to remote in from my home to my office computers. All this was completed in about 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kurt S.
12/2010
5.0
computer repair
  + -1 more
Like most business people, we rely heavily on our computers. Before hiring PCMango we had numerous "Horror Stories," with arrogant IT people who all seemed to say, "Oh, That's easy," and then fail to resolve our issues. I was beginning to believe they we all over-priced idiots. Then, a friend of mine told me that the owner of PCMango was "one of us, " meaning a honest, hardworking, fair and reliable problem-solver. I was suspicious at first, but now am indebted. Our productivity is way up and our aggravation is way down. For more information email kurt@spincitypro.com
Description of Work: PCMango came to my office and assessed all 10 of our computers (6pc and 4macs). Then, they showed us what was needed for each. They cleaned off viruses, and updated all necessary items. They optimized each machine and created automatic back-ups to avoid loss of data. I believe most importantly, they taught us how and why our systems work the way they do and trained us how to do simple things ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Nancy B.
11/2010
5.0
computer repair
  + -1 more
When Eduardo Maal from PCMango arrived we had one laptop that didn't work at all due to a virus (and we could not retrieve any of the data), one laptop that barely worked, and a PC that was extremely slow. To our amazement, Mr. Maal worked on all 3 computers at the same time -- how he kept all the many procedures straight on each computer, I'll never know! -- and by the time he left 5 hours later, all 3 computers were working great, lightning fast, and all the data we thought we had lost forever had been successfully restored! Five Stars for PCMango!!
Description of Work: All 3 computers in the household were repaired as necessary and then checked for viruses, optimized for speed and performance, backed up, and upgraded to Windows 7.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    12020 Sunrise Valley Dr, Suite 100, Reston, VA 20191

    www.pcmango.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    PCMango is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 7:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 7:00 PM

    PCMango accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, PCMango offers free project estimates.
    Yes, PCMango offers eco-friendly accreditations.
    No, PCMango does not offer a senior discount.
    Yes, PCMango offers emergency services.
    Yes, PCMango offers warranties.
    PCMango offers the following services: Repairs & maintenance including laptop repair / upgrades, remote administration, email support & os migration, server setup / upgrade / tune, performance & upgrades, security & backups/data recovery, firewall, anti-virus and spyware security, verifiable, automated data backups, data recovery & secure encrypted wireless networking.

    Contact information

    12020 Sunrise Valley Dr, Suite 100, Reston, VA 20191

    www.pcmango.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM