Locksmith company serving Northern Virginia, Maryland and Washington, D.C. Weekend service is also available at no additional charge. Forms of payment accepted: Visa, Mastercard, Discover, American Express, check, and cash.
Very well overall. It was a little more expensive than I anticipated, but the quality of the work seems very high. They were great to deal with before the service; very responsive and good at answering questions.
Description of Work: Replaced locks on two exterior doors and a storm door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Maureen D.
08/2017
5.0
locksmith
 + -1 more
I made an appointment with National Lock and Key and they asked lots of up front questions to make sure they sent out what was needed to fix the door. The technician was prompt and did a thorough job of inspecting the lock and letting me know what options were available. After the work was done, he made sure everything worked as it was supposed to, making adjustments until it was perfect. I will definitely use them again!
Description of Work: Our back sliding glass door lock stopped working and needed to be serviced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Lisa M.
06/2017
5.0
locksmith
 + -1 more
Went well and installed what was promotional
Description of Work: ChAnged locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Lisa M.
06/2017
5.0
locksmith
 + -1 more
He was punctional and I received what I paid for
Description of Work: Great work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Trena B.
06/2017
5.0
locksmith
 + -1 more
From scheduling to the actual service appoinment went very well. Amber who handled the scheduling was very friendly and professional. The appointment was set to my schedule. The technician arrived within the window agreed upon. The technician called when he was on his way. He was also very professional and knowledgable. He explained the process to me, took care of rekeying the locks, and discussed ADT with me as well - per my request. The appoinment was completed in a relatvely short amount of time. I forgot to mention to the technician that I found the company per Angie's list but Amber honored the discount for Angie's list customers with no hassle.
Description of Work: Rekeying of locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Maria H.
06/2017
5.0
locksmith
 + -1 more
Work was performed quickly and well done. Will use again.
Description of Work: Re keyed 4 keys.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153
Nicole D.
06/2017
3.0
locksmith
 + -1 more
Fine Tech was pleasant and knowledgeable.
Description of Work: Service call fee is $89 and that is not deducted from any work you choose to have them do. It's a fee for them showing up at all. All work done is an extra payment.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$150
Molly S.
05/2017
5.0
locksmith
 + -1 more
Great! They came out promptly and completed the work quickly. Highly professional and quality work. I purchased their coupon on Angie's list and was very pleased with the price and work done.
Description of Work: Rekeyed 5 doors, including adding keyed deadbolts to outside doors with windows and added a peep hole to the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Glenn E.
05/2017
5.0
locksmith
 + -1 more
Extremely well. On time, fast, efficient, and kept me informed every step of the way. Would highly recommend
Description of Work: Re-key 6 locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Luther L.
05/2017
5.0
locksmith
 + -1 more
Excellent, professional service. Provide great feedback on locks as well. Would definitely rehire.
Description of Work: Rekeyed 8 locks and minor repair to 1 lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Valeria D.
04/2017
5.0
locksmith
 + -1 more
We contacted National Lock & Key to fix faulty work performed by another group. The repairman arrived at the designated appointment time, explained the work he was performing and charged a reasonable price.
Description of Work: Front door lock repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valeria D.
04/2017
5.0
locksmith
 + -1 more
We originally used National Lock to repair work at our mother's house that had been performed incorrectly by another company. National Lock was able to accomplish the repair and at a reasonable price. We used them again when we were replacing exterior locks at our home after some house renovation work. Again they did a great job. Highly recommend.
Description of Work: Repair broken lock and install new exterior locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nate G.
04/2017
5.0
locksmith
 + -1 more
Went well, the locksmith came at the tail end of the allotted time but was efficient when he got there
Description of Work: 5 locks and keys replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Jonathan A.
04/2017
5.0
locksmith
 + -1 more
It went very well. He was on time and professional.
Description of Work: I needed locks changed in my new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea L.
04/2017
5.0
locksmith
 + -1 more
Went great. Prompt and the lock works very well.
Description of Work: Change deadbolt and doorknob, then rekey the locks to match other doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Marc T.
01/2017
5.0
locksmith
 + -1 more
It went very well overall. I called on a Friday (1/6/17) and spoke with the representative, who was courteous, professional and knowledgeable. She coordinated with my tenants to schedule a locksmith to come out to the property the next day (1/7/17) and confirmed that I would not be charged for any work until he had spoken with me and I had agreed to his recommendation. He came out as scheduled, even though it was snowing, and analyzed the problem. He called me as had been promised before any work was done. He presented a couple of options for repair that were inexpensive. He then fully fixed the problem and the company immediately emailed me a receipt. I highly recommend National Lock & Key for their professional, courteous, prompt and competent work, which they offer at a great value.
Description of Work: I needed to have work done on the face plate of the front door of a rental property. The face plate had never been affixed properly, so it was loose and the door had to be slammed for the bolt to hold the door in place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Patti B.
12/2016
4.0
locksmith
 + -1 more
They called about 30 minutes before they arrived on time and explained what he needed to do and how long it would take, the whole process went smoothly.
Description of Work: Re-key two locks.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$119
Brad M.
12/2016
5.0
locksmith
 + -1 more
It went quite well. The technician was very professional and respectful of our place. He was also flexible, as our house was quite crowded that day with family/friends in town as well as a cleaning crew. Also, the price was quite good relative to some of the other quotes we received.
Description of Work: We needed our locks replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Surath W.
11/2016
5.0
locksmith
 + -1 more
Very well. The person was very professional and got the job done in about 30 minutes.
Description of Work: Re-key of 3 locks including one deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Fern S.
11/2016
5.0
locksmith
 + -1 more
Excellent. Arrived on time, worked very fast and gave helpful tips/recommendation regarding locks/door in basement.
Description of Work: Re-keying locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy L.
10/2016
5.0
locksmith
 + -1 more
Locksmith came as scheduled and replaced the locks with new keys to them.
Description of Work: Replacement of locks to four doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Brian C.
10/2016
5.0
locksmith
 + -1 more
Arrived on time, polite, made quick fix of a broken key deep in our front door lock. Then took extra care to fully check out the lock and improve the ease of turning my duplicate key so that the lock works better than it has in 15 years! He also answered all of my questions before, during, and after.
Description of Work: Arrived on time, polite, made quick fix of a broken key deep in our front door lock. Then took extra care to fully check out the lock and improve the ease of turning my duplicate key so that the lock works better than it has in 15 years! He also answered all of my questions before, during, and after. I'm so glad I went with high quality and quantity of great Angies Reviews and maybe paid a little more for the basic service call. I knew it's way too easy for a scam firm to offer a $50 cheaper "service call" to show up and then charge hundreds more due to scamming or a lack of knowledge. I couldn't be happier! Will definitely use this firm again and recommend them to my neighbors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kristina J.
10/2016
5.0
locksmith
 + -1 more
Great, arrived at the start of the time window, did a great, quick job
Description of Work: Locks changed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Todd D.
10/2016
5.0
locksmith
 + -1 more
Everything about the experience was excellent. I hope everyone that works for them is as courteous and professional as the people I dealt with. My experience with the woman who set up the appointment and the service from the tech who came to my house couldn't have been better. Pricing given over the phone was the same as what I was quoted on site, it seemed fair and in line with the industry average. I would absolutely hire them again and recommend them to friends and neighbors.
Description of Work: I hired National Lock and Key to rekey the locks in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David L.
10/2016
5.0
locksmith
 + -1 more
National Lock & Key customer service representative was very professional and courteous. She provided a specific estimate and scheduled service for next day. The Locksmith called in advance of appointment and arrived as scheduled. Immediately upon arrival, he assessed our service needs and recommended a more cost efficient way to complete service. Job was finished in less time than estimated and in very tidy manner. Would definitely recommend National Lock & Key.
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Service Categories
Locksmiths
FAQ
NATIONAL LOCK & KEY is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
NATIONAL LOCK & KEY accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, NATIONAL LOCK & KEY offers free project estimates.
No, NATIONAL LOCK & KEY does not offer eco-friendly accreditations.
No, NATIONAL LOCK & KEY does not offer a senior discount.
No, NATIONAL LOCK & KEY does not offer emergency services.
Yes, NATIONAL LOCK & KEY offers warranties.
NATIONAL LOCK & KEY offers the following services: Residential lock rekeys, repairs, replacements, & installations. Peephole & door closer installations.