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BETTER MAID SERVICES

House Cleaning

About us

Better Maid Services has over 20 years of experience in housecleaning. We are fully licensed, insured & bonded.We focus on quality service at reasonable rates. Our employees are fully uniformed and are responsible. We make sure you are satisfied with our work and we accommodate to your schedule and requests. Please, give us a call today to request a free quote.

Business highlights

29 years of trusted experience

Services we offer

Full detail House and apartment cleaning, business or office cleaning, new & post construction clean-up, and move in and out cleanings. Extra services include appliance cleaning (oven, refrigerator, and chimney, etc.), and garage clean out. Please call for more details!

Services we don't offer

Our business does not clean carpet.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-14 of 14 reviews

Lindsey L.
08/2017
5.0
house cleaning
  + -1 more
Miriam showed up and observed the residency and gave me an estimate of the price (which I believed to be fair). We agreed on the price, and her workers had shown up the following morning and did an exemplary job. Since the initial consultation and cleaning, I have since contracted with them a weekly cleaning services. Without a doubt one of the best decisions I've made since moving here!
Description of Work: Being new to the northern Virginia district back in January, I was unsure of where to look for residential housecleaning. A friend referred me to Better Maid Services and I haven't looked back since! When I moved into my new home, the place was horrendous (cobwebs in the corners, dust on the floors, bathroom smelled of mildew, etc.) but they came in and gave me a general estimate of the costs of services and showed up the next morning right on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN M.
08/2017
5.0
house cleaning
  + -1 more
Better Maid Service cleans my house twice a month and does a great job! I've been using them for years and am very pleased!
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Idalia A.
08/2017
5.0
house cleaning
  + -1 more
The maid, Julia, did an excellent and thorough job. Treated my home as if it were hers. Would definitely use again and recommend to others.
Description of Work: 3 bedroom, 2 bath apartment cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jackie H.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I have used Better Maid Service for many years. They have provided excellent service at a reasonable price. I have recommended them to a number of my friends and will continue to use them for my once-a-month cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

eileen M.
08/2015
1.0
house cleaning
  + -1 more
See above.
Description of Work: Never called or wrote me back. After several days I am giving up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Julie C.
06/2015
5.0
house cleaning
  + -1 more
The maid(s) arrive on time, are courteous and unobtrusive. They are quick and professional. They get the job done. No problems whatsoever.
Description of Work: Cleaned the whole house in an excellent manner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James M.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Service cleans my 4 bedroom, 2 and one half bath single family home bi-monthly! Very friendly- hard working staff! Difficult to get in contact with at times! They have worked for me for over 7 years with no issue! Average cleaning for reasonable price!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$115

Kerri Elizabeth L.
03/2012
5.0
house cleaning
  + -1 more
I've had the service for over a year. I've had the same girl come to my home twice a month and she is great!!
Description of Work: I've had the service for over a year. I've had the same girl come to my home twice a month and she is great!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Melinda N.
08/2011
5.0
house cleaning
  + -1 more
Overall, very satisfied. Resources are nice, professional, and efficient. They leave a list of supplies for next time and call to confirm schedule cleaning. Have used twice so far and will continue ot use.
Description of Work: Standard housecleaning, $120 for the 1st visit, $90 for each subsequent visit (2 full floors, basement was not included).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard H.
02/2011
5.0
house cleaning
  + -1 more
I love this service, she's fantastic and she saves my life. The only interaction I have with the company is the person who calls to tell me she's coming and Julie, who comes. She's an absolute asset to my life. I have hardwood floors throughout my whole house so the fact that she washes and cleans them is huge. She will tidy up the kids rooms and make beds if I need her to. She cleans the kitchen and bathroom, that sort of thing. She's professional and efficient and extremely nice. She does a great job. It seems to be a very personal service, it's not a random selection of people coming to your house. In my case, it's just one person so it's kind of personal like that. They are always on time, she's very flexible with me and she does a great job.
Description of Work: Better Maid Service comes to our house every 3 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$95

Jackie H.
02/2011
5.0
house cleaning
  + -1 more
The "cleaning lady" does a great job. I trust the service provider implicitly and leave her alone in the house. Her work is the best.
Description of Work: I use this company every other Monday to perform regular cleaning service. I have used Better Maid Service for several years and definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jackie H.
11/2009
5.0
house cleaning
  + -1 more
More recently, we called this company to do a complete move-out cleaning when we sold our house. We wanted to leave it in pristine condition for the buyers. The maid came early and worked continually for about 7 hours. The result was all we could have hoped for. This is an excellent company to work with. The owner checks the work and ensures customer satisfaction. NOTE: The price shown above, $150, was for the one-time deep, move-out cleaning. Their bi-weekly price when we used them, up through 2001, was considerably less. Their pricing is excellent and I highly recommend Better Maid Service. I will certainly use them again.
Description of Work: I must first say that before my husband and I retired, we used Better Maid Service on a bi-weekly basis for many years. They thoroughly cleaned the main level including kitchen, living room, dining room, family room, breakfast room, poweder room and laundry. They changed bed and bath linens in the upper level bedrooms and bathrooms. They cleaned and polished everything except the windows--even swept the front porch at the end of the shift. Their qualify of service never deteriorated, as is the case with many cleaning services. Their workers were excellent. They had a house key and access code for the security system. There was never a problem. On one occasion, a small ceramic piece was broken and a note was left offering a replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUSAN M.
10/2009
5.0
house cleaning
  + -1 more
I use them because they are licensed, bonded, and all the usual criteria. I was recommended to them by a friend.
Description of Work: I use Better Maid Service. I have been using them for 10 to 12 years. They clean my entire house except for the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

CHRIS C.
09/2007
5.0
house cleaning
  + -1 more
I found out about the company by them placing a flyer in my mailbox. I appreciate their scheduling of the same gal every time. She comes at 8 AM when I am at home. Upon her completing the job, she will lock the home for me. The cleaning lady does not speak English, but I am able to communicate with her to the best of our abilities. I provide the cleaning supplies. They are very flexible in changing days or weeks upon my request. They are very good about getting back to me within the same day of my contact. I have used the company for 6 months.
Description of Work: I do not have a written contract, but the gal from Better Maid Service cleans my home every other week. On the last visit, she cleaned the floors, 2 1/2 bathrooms, made beds, dusted, and completed kitchen duties. It took 3 hours for the cleaning process.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    1397 Old Quincy Ln, Reston, VA 20194

    bettermaidservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Licensed*

    Trade License Number
    1542212
    Trade License Locale
    Fairfax County
    Trade License Authority
    Fairfax County
    Trade License Expiration
    01/03/2017
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    BETTER MAID SERVICES is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Saturday: 9:00 AM - 4:00 PM

    BETTER MAID SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, BETTER MAID SERVICES offers free project estimates.
    No, BETTER MAID SERVICES does not offer eco-friendly accreditations.
    Yes, BETTER MAID SERVICES offers a 5% senior discount.
    No, BETTER MAID SERVICES does not offer emergency services.
    No, BETTER MAID SERVICES does not offer warranties.
    BETTER MAID SERVICES offers the following services: Full detail House and apartment cleaning, business or office cleaning, new & post construction clean-up, and move in and out cleanings. Extra services include appliance cleaning (oven, refrigerator, and chimney, etc.), and garage clean out. Please call for more details!
    Our business does not clean carpet.

    Contact information

    1397 Old Quincy Ln, Reston, VA 20194

    bettermaidservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 4:00 PM