Response from All American Painting Plus Inc
[member name removed] , We use a virtual office called Intelligent Office in Reston VA to handle all of our calls and appointments. Although there is always a possibility that they were rude to you that would shock me for they are highly trained and skilled professionals that handle hundreds and hundreds of calls a week for some of the areas leading businesses. I will certainly look into the matter and if they were in fact rude to you then you have my sincerest apologies. As far as your concerns about the number of estimates question and price gouging goes it is a qualifying question. It has nothing to do with pricing and has to do with the fact that we do not look at jobs where homeowners are getting more estimates then the industry standard. We have it written into our profile as well that we qualify leads and people may be turned down for various reasons. Here is the wording and the first few sentences in our profile. Maybe you did not have a chance to read it? *****Thank you for considering us for your project needs. We are a popular company and in very high demand. Therefore, we have certain criteria for the type of estimates we will take on. Our ultimate aim is a good customer/contractor fit and we want to save you and ourselves valuable time in the process, so please do not be offended if we elect not to come out for an estimate.**** I am sorry you were offended and felt the question rude but due to our popularity we are extremely busy and have to prioritize our estimates to leave room to serve our existing customer base along side serving our eligible Angie's List customers, thus the question. Brian McCracken President All American Painting Plus