Zero Punch-List LLC

This house is a tri-level suburban house built in 1959. The basement consists of a utility room, a bathroom and a large room with two closets. The large room can be used as a den or family room, and all four walls were made of pine paneling. Two of those paneled walls were removed when the basement waterproofing was done. Parts of walls were knocked out in the space between the two adjoining closets and also in the bathroom. In order to rebuild the walls, the crew from Zero Punch List (consisting of the father, his daughter and son and a long-time family friend) had to construct a wooden support structure that only attached to the floor and ceiling and did not punch any holes in the waterproofing system on the walls. After that, they mounted all the materials that go into drywall on top of the wood structure. Finally, they rebuilt the walls in the closets and bathroom. All of this took six days, although they were not necessarily there for eight hours a day. Besides the walls, Mr. Hinden noted when I first met with him that the duct work of the HVAC unit was sagging noticeably from the ceiling of the utility room. I had not noticed it, but they fixed that as well, per contract. Weston Hinden, the father, is extremely personable and wants to go a good job both in terms of construction and in terms of the aesthetics. They are a little less systematic than some contractors. They may show up an hour after they say they will, but that's all right with me. I paid them as they worked and upon request. I paid $3,000 after they'd been there for two days, and then $3,400 after another two days, and finally $3,400 when they were done, but I don't think that Mr. Hinden would have minded if I'd written the first check for a little more or less than $3,000. It all worked out. I found Mr. Hinden extremely easy to get along with and am happy with the result.

Weston was amazing with his responsiveness and professionalism. This was a challenge circumstance and he jumped through all the hoops with us. I could not say more about how helpful he was. I would highly recommend this service.

The contracto did not honor the 10% copuon I receivedf rfrom Angies List. Not a professional person and the response time to hear back on when he could do work was poor.

Crew came and removed old roof/ repaired what needed to be repaired and replaced the shingles on the storage building, all done in one day. They came back next day and made sure everything was cleaned up and replaced defective outside lighting that is on the very top of my house.

Weston and team did a great job. Everything was done with great quality and on time. We had a variety of projects and all of them were done well and we have been thrilled with the results since it was complete. He was courtesy to us as well as our kids when they came home from school while they were still working. As we were going through the design, Weston would share his thoughts and opinions and help us understand the impacts of some of our choices. I would definitely use them again.

Outstanding and professional job. Two young men showed up and got right to work and did an Very goo job.

Met with the company rep on 8/4/2015 to discuss a porch enclosure and a deck addition. When he left he said that I?could expect a detailed estimate of the work to be done.?On 9/8/2015 I received an email apologizing for not following up and stating that they now had too much business to get to this project.

I thought they did a very good job.

Guys were great, quick professional work, cleaned up everyday. Weston is a true professional who really cares about his customers.

Weston Hinden and the crew from Zero-Punchlist were fantastic! The attention to detail was very much appreciated. During our entire remodeling process, if something was not completed up to their standards (which are very high), it was redone. This did not happen often. All of the work throughout our project was thoroughly explained and/or options were given to us. Everyone was friendly and very easy to work with. At the end of each workday, the work area was decluttered and swept. Overall, the quality of service went above and beyond our expectations. I would highly recommend Zero-Punchlist to others if they want their job done right!

I always read reviews when I choose a provider and the reviews were great for this provider. I saw that someone gave them an F because services were not performed. Well I'm giving them an A because services were not performed. They were punctual and not only did they tell me that they were not the provider I should go with they explained why and gave me a recommendation and will make sure we connect. Although they will not be providing the service for this job they gave me feedback and advice that was extremely helpful. Now I know what to do and where to start with getting the work done that I need. They could have easily taken my money and run with it but these guys are HONEST and I don't say that lightly. My only wish is that I can in the future be able to work with them. I learned so much from you in a little less than an hour :)

Weston and his team were great to work with. Our new home lacked an office space which made it less functional for us. My husband found a picture where the space in a two story entryway was used to create an upstairs loft. I had another contractor come out to provide an estimate and they could not even envision what we were asking to be done. When Weston came to view our space, he immediately started looking at the proportions and measuring the space! I feel very fortunate for us to have found someone who could help us take our idea and make it concrete. We did not realize it at the time, but the space was fairly small and narrow, so it could not be used to add an extra room, but with Weston's help we were able to use space from the oversized master bedroom that abutted the area to create an office and also add closet space. Our ideas at the time were not fleshed out, because we were not sure it could be done. Weston was instrumental in helping us to decide how we wanted to use the space and the practical realities of what could be done. He was a great communicator and ensured that the details were discussed and executed deliberately. Weston also created custom bookshelves for the new hallway. He was very up front about the fact that we could buy bookshelves off the rack to put in the space for much less, but we wanted something permanent and also something that could be bolted to the wall studs for safety. Weston is meticulous about the work that is done and will fix anything that is not done to a high standard. I appreciated that he took the time to ensure that the paint work both in the rooms and on the custom shelving was done right. There were some delays with the project when there was staff turnover or if someone was ill. However, I was not on a specific timeline, so it was more important to me that the work be done correctly than that it met a deadline. It took me a bit of time to write this review, because I was pregnant at the time and things did not settled down until recently, but I definitely wanted to provide feedback on the great job that was done.

What I DID like: High Quality Work, Professional Workers, Competitively Priced What I DID NOT LIKE: 4 weeks later than estimated (2 weeks I was gone on vacation and no work was performed), Underestimated laminate flooring costs, thus I had to pay 1200 more from their subcontractor - NOTE I would NOT have gotten the laminate flooring if I was given an accurate estimate, as it was WAY higher than I would have paid with that extra 1000 bucks. For anyone in the future: 1) Include something in the contract where if they are a month late, they need to be penalized. 2) Have the contract state that any wrong estimates for work performed will be EATEN/NOT TO EXCEED the quote. Its one thing if they didnt have the sq footage, but they did. They left out the moulding costs and underestimated the costs of materials. Would I use them again? Maybe, I know the quality and staff is good, the budget and money are important too and I got hosed by 1200, and had to send their subcontractor out to fix one of the boards. It was fixed (as it should be), so I am on the fence. I guess I just say, High Quality Work, timing and estimates should be discussed. Im a rental property owner, so I am more serious about timing and going over budget. Each month late is a month I am not receiving 900/mo in rents, so it is serious for my business.

I can't begin to express how impressed I am with Zero Punch List's job on my old bathroom. It now looks like something out of a magazine. I wish there was a way to post photos on this thing. This was my first major renovation, and Weston was knowledgeable and insightful - he provided several suggestions that wouldn't have occurred to me, and were a huge help. I obtained two other quotes before meeting with Weston, and I liked his open personality from the beginning. I also liked the fact that he is on-site and does a lot of the work himself instead of subbing everything out. It was icing on the cake that Weston's quote was also the most reasonable of the three I obtained. The only work that was subbed out was the tub surround and floor tile. Weston's work load was very heavy when he started my job, and he explained that he sometimes does the tile himself, but other times uses trusted subs to do the work when he is overloaded. The tile guy did a great job on the tub surround, which included a difficult chevron pattern in the middle; however, he didn't do a great on the marble floor tile. Weston inspected the job after it was completed, and before I could say a word, he apologized for the floor tile and said he would tear it up and do it again himself at his expense. This put us behind schedule, but it was wonderful to have a contractor who is a perfectionist and doesn't make excuses when a problem pops up. My job included several change orders for the subfloor, floor joists, plumbing replacements, etc., and I felt that his charges were very reasonable. I objected to one minor item on the final invoice, and after discussing it, we agreed to split the cost 50/50. I was very satisfied with the end result. Weston is a good communicator and very easy to work with. His employees are courteous and friendly. They cleaned up the work area really well every night, and were otherwise really great to work with. I will (and have) recommend Weston and his crew for all manner of renovations, large and small. The only caveat would be that he's very busy right now, so it might take him a while to fit you in. But the wait will be worth it. :)

The company did not provide service for me.

Once again we are exceptionally satisfied with Zero Punchlist! Weston is punctual, quick and efficient, leaves behind nothing for the homeowner to clean up, and prices are always fair. He uses a common sense approach to problems and often gives the homeowner his suggestions to repair the situation themselves if desired. I opt for his expertise!

Despite 2 phone calls and filling out the online form, they haven't called back in over a week. I won't use them.

Contractor evaluated problems with front door. He was knowledgeable, punctual and professional Did not hire because quote was too high.

Weston was very knowledgeable and professional. It is apparent that he has a commitment to quality and positive customer experiences. We would still like to do this project in the future, but at this time were not ready to spend the money

Very good workmanship, punctual, site cleaned up each day. Contractor offered many suggestions that saved money and added to the finished appeal.

They did a great job, completed in one day.

I met several times with the owner, Weston Hinden, to discuss various designs to remodel my kitchen in my 1950's home. The existing kitchen was small and had a partial wall separating a laundry and HVAC area. My desire was to open up the kitchen/laundry area and either relocate the laundry or conceal it in the open design. There were many challenges in relocating the laundry since my home is on a concrete slab. Weston provided several options and ultimately we decided to relocate the laundry to an existing half bath that would allow for a larger kitchen design. The next obstacle was how to incorporate the existing HVAC/Water heater into the open design and still allow access to the units. Weston was the only contractor that i interviewed that suggested constructing a 45 degree wall with double doors to conceal this area. After reviewing other proposals for the remodel, it was evident to me that Zero Punch-List was the right contractor for my project. Weston allowed the option of ordering cabinets through him or providing my own. I opted to order Kraftmaid cabinets and quartz countertops through Lowes allowing me to take advantage of the military veteran discount that Lowes offers. The overall project took 5-6 weeks. This was a complete gutting of the kitchen. The quality of work by Zero Punch-List was exceptional. Weston performed and supervised the majority of the work and the few subcontractors he used performed the work up to his standards. Since my home was constructed in the 1950's, there are many imperfections and Weston came up solutions to address all of them. Weston also made suggestions through-out the project that enhanced the end result. It's hard to express in words the transformation of my kitchen, but it far exceeded anything I could visualize at the beginning of the project. I am sure that none of the other contractors I interviewed could have executed to the quality and level of detail that Weston and Zero Punch-List did. Everyone that has seen the kitchen has been beyond impressed with the work.

Of all of the contractors (all found on Angie's List), Eric was the most responsive and understood our objectives the best, which were to work within a relatively limited budget but provide a nice living space for our daughter. The room came out beautifully. Eric was able to locate a small shower unit that fit into our existing space, minimizing the number of walls that had to be removed and rebuilt, saving us a great deal of money. The wood flooring is gorgeous, the paint job excellent, and the stairs came out great as well. The room looks totally transformed. We'd definitely use Zero Punch-List again. By the way, the company lived up to its name with us - we had nothing on the punch list!

Zero Punchlist were a pleasure to work with; from the first phone contact to them to the finish. We had mold on our basement bathroom ceiling due to water overflow from our washmachine located directly above the bathroom; they removed the ceiling and parts of the wall where mold was evident. Upon removing the ceiing, they noticed a tremendous amount of lint build up from the dryer: the hose from the dryer had come loose at one point obviously years ago therefore allowing the lint to build up directly above the bathroom ceiling. Zero Punchlist removed all the lint and reconnected the vent hose back to where it came loose. After that unexpected surprise, they proceeded to replace the ceiling and some drywall on the walls. From there' sized' the walls in preparation to wallpaper. My ONLY disappointment was the wallpaper hangers they hired; she was very nice however the wallpapering job itself was a B-. I have wallpapered in the past and always made sure you could not see seams and in this bathroom you can see almost every overlapped seam. Part of the problem may have been that I did not order quite enough wallpaper and she was making due with what I had....I truly understand that issue. Aside from the wallpapering, the work done by Zero Punchlist was an A! Enjoyed visiting with them when they arrived each day....delightful people!

It was perfect. They did great work, were always on time and cleaned up after themselves.