AWESOME!!!!!!!!!!!! David and his son came out twice, once to put in a gorgeous frameless shower door in my remodeled bath. Professionalism all the way. Can't tell you how pretty it is! Then several months later I needed replacement glass in a sliding door. They promptly called me back and came out and fixed it for me on the spot. Friendly, trustworthy, competetive pricing. Cannot recommend them enough!
Description of Work: Frameless shower door and replacement glass in porch sliding door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy S.
04/2016
5.0
glass repair
+ -1 more
If you want someone that is professional, does an excellent job, has a wonderful personality, then you want Flat Rock Glass and Door. Dave and his son are a team and I truly admire their relationship. He came in to take the measurements and we discussed the options and he truly knew what would look best. I really did not want much glass but my husband didn't want to feel like he was in a cave. I also didn't want to have to clean a lot of glass and had no idea of the coating that you can add on to make that job less of a hassle. David explained it all to me and I went with his suggestions. Once it was installed, I couldn't get enough of it. It is so beautiful, The glass really adds to our new bathroom. Everyone that has come to see our new bathroom immediately comments about the glass. I hope that I will be able to use Flat Rock again in the future and they will be the first one I'll call for any glass work. THANK YOU!
Description of Work: Dave and his son came out and took measurements for the shower glass door and panels needed in my bathroom renovation. He went over the process and provided details and pictures on choices. Based on his recommendation, I chose the frameless glass with a coating that will last what I thought would be 3 years but he ended up changing it to a coating that would last 10 years. He really knew what was best. He also took measurements for two window panes and provided an estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Patricia W.
04/2016
5.0
glass repair
+ -1 more
unknown
Description of Work: Replaced a vanity mirror....excellent job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Kristine S.
02/2016
5.0
glass repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Thomas C.
06/2015
5.0
glass repair
+ -1 more
unknown
Description of Work: Installed glass shower walls and door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
James H.
12/2014
5.0
glass repair
+ -1 more
Smooth transaction!! Called, got help on how to measure panel, called back, placed order, called back again because we forgot to tell them the glass was tinted, no problem. About 2-3 weeks later we got a call on Saturday morning that they had arrived, by 11am that morning David had installed them. Outstanding! Jim and Lacy
Description of Work: Replaced tinted glass panel on 2 6' sliding glass doors.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Elizabeth S.
06/2014
1.0
glass repair
+ -1 more
I wouldn't reccommend this company to anyone that needs repairs. I spoke with David. David lacked customer service skills which I could deal with however, he was out for money and not satisfying my need of a repair. He has never been to my house. I only needed a piece of rubber replaced in the hinge of a glass door. He said that with what it costs for him to come out, it is probably not worth it and I should buy all new hinges and glass from him. He also said, and I clarified, that if the glass breaks, even if it is their fault, he is not responsible. He said in so many words that they were basically going to break the glass so I'm forced to buy a new door from them. He was rude and has a glass door man and quot;godand quot; complex.
Description of Work: I didn't follow through on the service based on the conversation with David
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
$800
Dan D.
02/2011
5.0
glass repair
+ -1 more
Excellent job. Completed on time and within budget. Very happy with result. Significantly cheaper than replacing entire windows.
Description of Work: Replaced double-pane glass in several windows. Repaired rotten frame on one window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
patty E.
02/2011
4.0
glass repair
+ -1 more
He failed to give me an estimate, but I also failed to ask for one. I assumed he was going to replace both panes in the door. He only replaced one pane in the door. I would recommend that people make sure to get a very clear written estimate.
Description of Work: He replaced the glass in some windows for me and 1 door window.
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Service Categories
Glass and Mirrors
FAQ
FLATROCK GLASS & DOOR is currently rated 4.8 overall out of 5.
No, FLATROCK GLASS & DOOR does not offer free project estimates.
No, FLATROCK GLASS & DOOR does not offer eco-friendly accreditations.
No, FLATROCK GLASS & DOOR does not offer a senior discount.
No, FLATROCK GLASS & DOOR does not offer emergency services.
No, FLATROCK GLASS & DOOR does not offer warranties.