Being in retail service business for more than 40 years,I have been around it all.This locally owned company was very competitive,but I know if there is an issue or concern in the future,Good people do the right thing.Anyone can install and take your money, cheaper definitely not always better,but my gut tells me I'm in good shape for the longhaul.For a lack of better words, Awesome bedside manner by owner and employees.Scott came recommend by a friend so here you go,I'm sharing my experience.Thanks Scott and crew!
Description of Work: Replacement of heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
GLEN H.
07/2019
5.0
heating & air conditioning/hvac
+ -1 more
THESE GUYS ARE AMAZING! We bought our 55 year-old house from the original owner. Central air was installed 15 years ago, done 'bare bones' and on the cheap, and the install work was sub-par. When we started having problems, someone recommended Clodfelters and they did a superb job of holding our AC unit together over 2 summers before helping us realize FINALLY that we would better served by replacing the unit. When our AC stopped working (during a week of 95 degree weather) before the new unit came in, they came out immediately and did what they could (no charge to us!) to get us through while we waited for the new unit. The new unit came in a week ahead of schedule, they arrived on install day on time, and went straight to work. Our old house presented Shawn, Davis, and Lee with multiple challenges. Because these guys are true professionals, they took their time and figured things out. They even made some upgrades with the install we did not have before. They cleaned, swept and vacuumed and left the house exactly as they found it. They were courteous and professional from the first hour to the (hot and sweaty!) last and we cannot say enough good things about Clodfelters. The operations folks in the office are VERY responsive and know their stuff, too. Our Clodfelters AC install experience was first rate, all around! - Kay & Glen
Description of Work: AC unit purchase and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Clodfelters Heating & Air Conditioning Inc
[Member Name Removed] and [Member Name Removed], thank you so much for your kind words. We appreciate you taking the time to give us a review and greatly appreciate your business
Steven S.
06/2019
5.0
heating & air conditioning/hvac
+ -1 more
I asked Clodfelter's to provide a quote to replace both the downstairs and upstairs HVAC systems at my home in Salisbury. I also had two other companies do the same. The quote from Clodfelter's was several thousand dollars less than the other two companies, and I was familiar with the recommended brand (American Standard). The old systems were in need of replacement for several years, but I had been paying for temporary fixes. These fixes included having refrigerant added several times due to leaks. Both systems were out of refrigerant again, and the temperature was in the 90's for several days over a couple of weeks. In order to make our home livable while we waited for the installation date, Clodfelter's added refrigerant, at no cost, so our home would be comfortable. The installation of the new systems went very smoothly. It took one day to remove, replace, and make a couple of configuration changes. The crew was professional and polite. When they were done with the equipment, one of the crew members showed me the new systems, identified what changes had been made to improve airflow, and made sure I had copies of the documentation. As part of the quote, Clodfelter's also recommended some changes to the upstairs system to provide more airflow into a room I use as a home office. That room was hard to keep cool due to a couple of computers that are in use every day. I had been using a portable air conditioner to keep the room cool during very hot days. The changes Clodfelter's made had a huge positive difference and the room stays very comfortable. Now I can sell the portable unit, which is great because it was expensive to run. My experience with Clodfelter's was 10 out of 10. Both the installation crew and the office staff were great to work with. Clodfelter's did a great job for me, and I have no need to look for another company for any HVAC-related work.
Description of Work: Two old HVAC systems needed replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Response from Clodfelters Heating & Air Conditioning Inc
We are so grateful for your nice words and you taking the time to review our company. We strive hard to make our customers happy and to keep them satisfied.
Mike A.
07/2018
5.0
heating & air conditioning/hvac
+ -1 more
Got a call first thing in the AM today after my quote request late yesterday evening. Same day service call made, arriving by 1pm. On time. Buddy and Russ did a great job in the sauna-like heat of the attic servicing the unit. Glued PVC trap that came loose and cleared drain line. They checked outside units and completed work around 2:15pm.
Description of Work: Upstairs A/C unit was filling up with condensation, which poured onto our deck and cut-off the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Gayle K.
10/2017
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Great, we have a regular HVAC maintenance contract with them.
Description of Work: Routine HVAC maintenance/circuit breaker for water heater burned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sue E.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
I had several estimates from different companies before choosing Clodfelter's. The other companies were all over the place in terms of price and what size system I was told I needed. Some just came in, asked what I had currently installed, and quoted me straight for the equivalent (this heat pump is 30 years old). Some were condescending and patronizing as if I couldn't possibly understand the complexity of HVAC and some were definitely trying to pull a fast one with slick sales talk (and outrageous prices). Clodfelters, however, was a completely different story. I felt they were the most thorough and accurate in determining our needs. They asked questions. They looked at the size of our returns and estimated the length of ductwork. They looked at our insulation. They asked how satisfied we were with our old system before it failed. If we had any concerns or things that needed addressed. Basically, they know what they're talking about. They were also upfront and honest about how realistically a new system would cool our upstairs with the way our ductwork is installed (which is not efficient), and instead of trying to sell me expensive things that probably wouldn't work or sell an oversized system, they suggested more attic insulation (which they don't do, so no financial gain for them in recommending so!). They're honest, reasonably priced, and highly professional. The day of actual installation the team arrived on time and covered areas within the house where they would be working (for the ductwork retrofit). The owner stopped by to check on progress which I really appreciated. Honestly the crew worked like a well-oiled machine, each part of the crew working on a different aspect of removal and then installation. They had the heat pump in and new ductwork done within a few hours. Kept everything clean and provided all the needed paperwork at the end. They even changed out a part on my whole house fan for free. I can't recommend Clodfelter's enough. They are definitely trustworthy, professional, and highly skilled and knowledgable. I wish I could find contractors like them for all my home improvement needs!
Description of Work: Heat pump replaced, some ductwork redone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Cerise E.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
Most courteous and professional company we have hired. They showed up when they said they would and got right to work. They were very conscientious, covering all floors and carpet and removing pictures hanging on the wall in areas where they were going to be working. The gentlemen were polite and very professional. Mr. Clodfelter and his team were easy to work with and we would hire them again.
Description of Work: Replaced both upper and lower level HVAC units and air handling units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristie H.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Wonderful. I absolutely love this company. They do amazing work! We have used multiple companies in the past for the two houses we have owned. These are the best I have been using them for years. I fully trust there recommendations and have actually had them talk me out of something I thought I needed to by. Always quick to respond and get someone out to fix my issue. They just replaced the upstairs unit for me. Explained multiple options for me never made me feel like I was asking for something stupid. Cash discount if you do not use a credit card!
Description of Work: Replaced a ac unit upstairs in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marla C.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
It was a pleasure working with Clodfelters Heating and Air. From speaking with Michelle, Tina, and Scott to meeting the install crew, Christian, Doug, Hunter, and Wayne. The entire company went above and beyond for the entire installation process. All were knowledgeable, professional, courteous, and excellent work ethic. The crew kept me informed on any issues and installation progress. This is an expensive and stressful project for any home owner, but they made it easier to handle. I will use in the future for any issues and refer to all my friends.
Description of Work: Install complete HVAC system and new ductwork
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Karen R.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
I love them we call them for everything. They respond very quickly and the people that come out are wonderful, knowledgeable, and professional.
Description of Work: They do our A/C and heating for my home.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark W.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
I've used Clodfelter's for well over a decade now and they have always been incredibly professional, their work outstanding and pricing incredibly reasonable. They show up on time. Are extremely cautious in and around your home while performing the work, and they always take the time to ensure fully understand the work being done. I'd recommend Scott and the folks at Clodfelter's to anyone.
Description of Work: Installed upstair heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Clodfelters Heating & Air Conditioning Inc
Mr. [member name removed], thank you so very much for your post. We greatly appreciate your business.
Corey B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Clodfelters came out and gave us a fair price to replace my 2nd floor AC. The guys worked hard and finished in 1 day. We are very happy with their work and would recommend them to anyone.
Description of Work: Nice to finally be cool again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Nina M.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
These folks are the best, accommodating, professional yet personal, fair pricing, never in a rush but on time, even little extras like telling me I had a faucet leak under my house, they notice everything. From technicians to owners to office staff, they care and make sure the customer is satisfied.
Description of Work: annual heat pump maintenance check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shari H.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
Clodfelters was great to work with. They gave me the straight scoop on a potential leak within our system, and provided multiple options for follow-up repair to keep our system running or replace it. Great service!
Description of Work: Checked our AC systems for leaks added freon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Charles E.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
Clodfelter's Heating and Air Conditioning are very good guys. I have used them for at least 5 or 6 years. They are very honest, very personable attention, and very competent. They know what the problem is and they know how to fix it. They can get the job done.
Description of Work: I have used Clodfelter's Heating & Air Conditioning. There is an annual fee and then they will come out twice a year for service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary D.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are absolutely fabulous. He has a special place in his heart for seniors. He even has a 10% discount for seniors. While I don't recall the exact price that I paid for their services, I do remember them being extremely economical.
Description of Work: He performed both heating and air conditioning services for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew S.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
I have lived in my house for about three and a half years. I purchased the home knowing that in the near future, I would need to replace the heat pump. I received estimates from a few companies, including Clodfelter's, which was recommended by a friend. They came out for an estimate, and looked at both the air handler, as well as the outside unit. At my request, they came up with several different estimates based on different SEER ratings, and different sized units. Because they had the best quoted price, as well as my friend's recommendation, I decided to hire them. The work was completed quickly, and the workers were careful not to make or leave behind any mess. The company also followed up about a week later, just to make sure everything was running smoothly. I have already recommended Clodfelter's to several friends and co-workers.
Description of Work: Clodfelter's gave estimates (and later did the work) for replacing the heat pump, as well as the air handler, and re-configuring the duct work in the crawlspace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
STEVE S.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
Scott Clodfelter and his men showed up on the first day on time and worked all day. They showed up the second day and finished the job. Everyone was very professional and did quality work. They put cardboard and tape everywhere they had to work in the house and cleaned everything up before leaving. My sister said that she would recommend them to everyone. She was very impressed with them.
Description of Work: Scott Clodfelter and his men put in 2 heatpumps, additional returns, additional ducting and some things that were not included in his estimate at my sister's house in Powhatan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Margaret N.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
Great company to deal with. They are thorough with their work and the service man (Joey), who comes to our place is very knowledgable in the HVAC field. Reasonable priced in in this field of work too. Its always nice to know there are companies that are out there like Clodfelter's even to this day, who do good work, are gracious to call first and not just show up, and they know what HVAC is about. I'd call on their services again.
Description of Work: Great company to deal with. They are thorough with their work and the service man (Joey), who comes to our place is very knowledgable in the HVAC field. Reasonable priced in in this field of work too. Its always nice to know there are companies that are out there like Clodfelter's even to this day, who do good work, are gracious to call first and not just show up, and they know what HVAC is about. I'd call on their services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Sherry M.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
We had ductwork problems and needed things brought up to code before considering a new unit.
Description of Work: Gave estimate on new A/C unit--however, we needed other issues addressed first.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Francis B.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
The entire experience of working with Clodfelters was a joy. Scott came to our house and did a walk through. We had the estimate by the end of the same day. The installation team arrived promptly at eight with all the equipment and started right to work. They were completely organized and efficient; they were all very professional (and polite). One of the installers showed me the metal-colored vent they had installed in the bathroom and asked me if I would prefer to have a white one, He brought it back the next day and installed it. The entire process took only two days (we had been told to expect three). Scott came back shortly before they finished up and went through and checked out all the work just to make certain everything had been preformed properly. As I said it was just a pleasure to work with these folks and I would certainly recommend them to anyone who asked for my opinion. As a final comment, when my husband and I reviewed the contract it said that the $9500 would be due upon completion of the installation. My husband asked Scott if that meant he didn't require a deposit, as all the other contractors who gave us estimates wanted a 50% downpayment. Scott told us no, he didn't want us to pay anything until the system was installed and we were satisfied. When he told us that we knew we had selected the right company.
Description of Work: Clodfelters installed a complete airconditioning/heating system in our house,including all the duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Steven N.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
I have been using them for years and my whole family has been using them and for good reason. I have got 4 siblings in the Richmond area that use this company for heating and air-conditioning because all of us love them. We have referred them to countless people and everyone loves them that we referred to. I wouldn't think of using anyone else. Clodfelter is the last name. Powhatan in Virginia is where they are located which is a county on the outskirts of here, but they service the Virginia area. The heat pump is still under warranty. It went perfectly and it was wonderful. They arrived exactly on time. They performed the job in less than 15 minutes. It was a perfect job. I have used them for years. They had installed the heat pump for me and they have done all the maintenance work on it for the last 5 years. That's the experience I have always had with them and this was just another case like that.
Description of Work: Clodfelter's Heating & A/C replaced the fan blades of my heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Ricky M.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
They are prompt and friendly. They have good guys working for them. They follow up very well. They call and remind you when it is time for maintenance. The prices are reasonable because we did a lot of shopping around for this service.
Description of Work: I use Clodfelter's Heating & A/C about every 6 months to do the HVAC check. They make sure everything is working right.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John C.
12/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are further away than the company I currently use.
Description of Work: We used Clodfelter's in 2008 for air conditioning maintenance.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
ANN J.
05/2008
5.0
heating & air conditioning/hvac
+ -1 more
I received a senior discount of 10%. They protected all the floors and cleaned up after themselves. Excellent company very polite and professional. I was very pleased.
Description of Work: I used them to replace my heat pump and A/C unit.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines
FAQ
Clodfelters Heating & Air Conditioning Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Clodfelters Heating & Air Conditioning Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Clodfelters Heating & Air Conditioning Inc does not offer free project estimates.
No, Clodfelters Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Clodfelters Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Clodfelters Heating & Air Conditioning Inc offers emergency services.
Yes, Clodfelters Heating & Air Conditioning Inc offers warranties.
Clodfelters Heating & Air Conditioning Inc offers the following services: Heating & A/C, indoor air quality and humidifiers, gas, oil & heat pumps. maintenance agreements, specialize in duct work