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Real Touch Maids

House Cleaning, Window Cleaning, Carpet Cleaning,

About us

Our personnel are certified through the Institute of Inspection, Cleaning and Restoration Certification (I.I.C.R.C.) and follow the cleaning principles set forth in their guidelines! our method of cleaning because it is the most thorough cleaning process available as well as being the process recommended by the major maid services. Family owned & operated.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial - bathrooms & kitchens

Services we don't offer

Ceramic, wood & stone floors

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
Visa

Photos of past projects

Reviews

4.3633 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
24%
3
12%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 26-50 of 633 reviews

Thomas F.
06/2015
5.0
house cleaning
  + -1 more
Great work. I would use them again.
Description of Work: Cleaned the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Joe C.
05/2015
5.0
house cleaning
  + -1 more
Real Touch Maids did an outstanding job. Due to challenges with my own schedule, I provided them with a lockbox combination so that they could clean while we were out with all scheduling and coordination conducted via email. Our kitchen and 3.5 bathrooms were sparking clean, the refrigerator and oven were both spotless (which was an unexpected surprise), all of the rooms of the house were dusted and vacuumed, and the sheets on the beds were changed. I was very impressed with the service we received, especially given that I was totally operating on the honor system not being home at the time of the cleaning. Thanks for a job well done, and I look forward to using Real Touch again in the future when we need deep cleaning before visitors or parties.
Description of Work: Real Touch Maids did a full cleaning of my 3500 sf home including 3.5 bathrooms and the entire kitchen with oven and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

darryl W.
05/2015
5.0
house cleaning
  + -1 more
They did a great job. They were on time and did a great job cleaning.
Description of Work: Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

vikram I.
04/2015
3.0
house cleaning
  + -1 more
I have tried to schedule several times and no one called me back. Then in March I called them again and they were not willing to work with me on time slots. I finally scheduled an appointment and they no showed and changed the time at the last minute and I could not wait around for them all day.
Description of Work: $139 Housecleaning (Including Oven and Fridge)
Rating CategoryRating out of 5
$139

Response from Real Touch Maids
We would like to thank you for your feedback and we are sorry for any inconveniences we had caused.

Melody H.
04/2015
4.0
house cleaning
  + -1 more
I initially had problems getting scheduled but once they arrived they did a great job and worked very quickly.
Description of Work: Clean entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Response from Real Touch Maids
Dear member I would like to thank you for sharing your experience on Angie's list with the other members.

Marti M.
03/2015
5.0
house cleaning
  + -1 more
We've been using Real Touch for about 9 months and I pleased each and every time! They are great!
Description of Work: Cleaned our 2,200 sq foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

nick C.
03/2015
4.0
house cleaning
  + -1 more
I had tried to schedule a few times and they couldn't fulfill the deal. They had told me they sold too many deals.
Description of Work: I purchased a Big Deal for $125 for 4 Hours of Housecleaning.
Rating CategoryRating out of 5
$125

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Judith K.
03/2015
4.0
house cleaning
  + -1 more
It was ok. They were not an A material, but I would give them a B all around. Nothing really stood out.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$139

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Chinghao W.
03/2015
5.0
house cleaning
  + -1 more
We have used several service providers on Angie's List and this is by far the best. The staff arrived on time and really "deep" cleaned my house. We felt the house looked and smelled different. We are definitely going to use them again
Description of Work: deep cleaning the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Greg P.
02/2015
4.0
house cleaning
  + -1 more
The service was good, and I'll probably try this company again. Only complaint is that they missed the first appointment because it was made through Angie's List and not their usual booking service.
Description of Work: Cleaned the house. The cleaning was thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$125

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Barbara H.
02/2015
5.0
house cleaning
  + -1 more
Everything was great! Terrific job.
Description of Work: Great cleaning job in our home. Floors, furniture, bathrooms kitchen. Personable and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Valerie C.
02/2015
5.0
house cleaning
  + -1 more
These folks were amazing! We moved into a new house and had to leave our apartment spic-and-span and we called Real Touch because we didn't have time (or energy) to do the cleaning ourselves. They did beautiful work and we could not believe how good our old place looked. Everything was like-new, spotlessly clean, and they were fast and professional. It was a huge relief during a stressful move to not have to worry about it.
Description of Work: Cleaned apartment for move-out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Catherine F.
01/2015
5.0
house cleaning
  + -1 more
They were really good. I would actually consider using them again for a regular service. We are actually renovating our house so we are unable to use something like that again anytime soon. They did a pretty good job. For a one time service, they did great. Their efficiency and speed stood out. They did a very thorough cleaning in a reasonable amount of time. It was a big deal purchase. There was no extra charge.
Description of Work: Real Touch Maids did a full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Edmund S.
01/2015
5.0
house cleaning
  + -1 more
They were great, very professional and clean. They left my house smelling the way I wanted it to.
Description of Work: They came out to clean our house, including the fridge and oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Brenda L.
01/2015
5.0
house cleaning
  + -1 more
it went very well. they were very accomodating around the holidays and did a fantastic job. will use the again.
Description of Work: cleaned my house and my sisters house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Richard S.
01/2015
5.0
house cleaning
  + -1 more
They did a good and thorough job. We were very happy with the results.
Description of Work: Whole home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Roger C.
01/2015
3.0
house cleaning
  + -1 more
They emailed and said they will not be able to meet my time frame. They called and wanted to come out, there was a bit of a language barrier.
Description of Work: I purchased the Big Deal $149 House Cleaning (Up to 2,500 sq.ft.) Plus Inside Oven And Fridge
Rating CategoryRating out of 5
$149

Response from Real Touch Maids
Dear member, We would like to thank you for your feedback and we are sorry for any inconveniences we had caused.

Melinda J B.
01/2015
1.0
house cleaning
  + -1 more
I wish I had used this service, but I didn't.
Description of Work: I wish I had used this service, but I didn't.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Real Touch Maids
Dear member, We would like to thank you for your feedback and we are sorry for any inconveniences we had caused.

Dina W.
01/2015
4.0
house cleaning
  + -1 more
The three people came that day were a bit late. But they got started right away. Afterward, I had to ask them to vacuum in places they missed. They happily did that, but I would have liked them to be more thorough. Overall though, they did a good job cleaning my house, the bathrooms especially.
Description of Work: cleaning of house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members.

Margaret G.
01/2015
4.0
house cleaning
  + -1 more
They were on time and they were super fast... So super fast though that some things were missed. (1toilet was half cleaned, ceiling fan wasn't cleaned, they didn't dust very well) it was clean enough for our party and for the price but I wouldn't pay more.
Description of Work: Cleaned house, fridge and oven included

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members

Gloria M.
12/2014
5.0
house cleaning
  + -1 more
I was very pleased with the cleaning of the oven and the laminate floor.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members

Roger C.
12/2014
4.0
house cleaning
  + -1 more
It went well, they cleaned the house.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members

Michele N.
12/2014
2.0
house cleaning
  + -1 more
Very poor quality cleaning: Dusting superficial, no furniture polishing, no vacuuming under beds, tv not working after worker touched wiring, refrigerator bin broken, oven sprayed inside but not cleaned - left with grey film on sides. Very disappointed
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$145

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members

Karen B.
12/2014
2.0
house cleaning
  + -1 more
They Contacted me after four days of purchasing the deal, when I received the email they were wanting to schedule for 01/02/2015, I immediately responded back asking for the window time frame for that date. It took the company another five days to respond back with a time, by that time I had already found another company.
Description of Work: I purchased a big deal for 4 Hours of Housecleaning.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$125

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members

Laura M.
12/2014
5.0
house cleaning
  + -1 more
It was good. They were prompt. They came on time and they did a pretty good job. They were pretty thorough. It was beautiful. I didn't ended up more than the big deal I purchased.
Description of Work: I purchased a big deal for Real Touch Maids. They did the cleaning of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Real Touch Maids
Dear Member, I would like to thank you for sharing your experience on Angie's list with the other members

Contact information

PO Box 650506, Potomac Falls, VA 20165

http://realtouchmaids.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning,
Countertops and Backsplashes,
Floor Cleaning and Waxing

FAQ

Real Touch Maids is currently rated 4.3 overall out of 5.
Real Touch Maids accepts the following forms of payment: Check,Visa
Yes, Real Touch Maids offers free project estimates.
No, Real Touch Maids does not offer eco-friendly accreditations.
No, Real Touch Maids does not offer a senior discount.
Yes, Real Touch Maids offers emergency services.
No, Real Touch Maids does not offer warranties.
Real Touch Maids offers the following services: Residential & commercial - bathrooms & kitchens
Ceramic, wood & stone floors

Contact information

PO Box 650506, Potomac Falls, VA 20165

http://realtouchmaids.com