RS Andrews of Tidewater

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

ARS is a trusted service provider in heating, air conditioning, and indoor air quality. Our courteous HVAC technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. We are licensed and insured Estimates provided before work begins Major credit cards accepted. 100% financing with approved credit Residential and Commercial

Business highlights

46 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
4%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.5
Showing 51-75 of 169 reviews

Lee A.
12/2022
5.0
On time, courteous, respectful, professional, etc, etc. Deserving of 6 stars

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amber J.
11/2022
5.0
Great company, reliable, trustworthy, affordable and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brandon H.
11/2022
5.0
Weâ ve used other locations companies before, but after years of frustration, we switched to RS Andrews of Tidewater. All the technicians weâ ve interacted with were very personable and knowledgeable. They will answer all questions to the best of their ability and break it down to a level you can comprehend. Theyâ re always on time and sometimes even early. I cannot recommend this company enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurel J.
11/2022
5.0
I received prompt, courteous service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mary P.
11/2022
4.5
Arrived on time and fixed the issue.Friendly service and knowledgeable technician

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Timothy W N.
11/2022
5.0
very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosalind H.
10/2022
5.0
The staff of this company where professional and dependable every step of the process. From beginning to the end. I am very happy with my new unit it is working well so far. Thanks RS Andrews glad I went with you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard H.
10/2022
5.0
Service tech was thorough, and verified her thorough check before finalizing her assessment with us. Good rep for your company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adrian J.
10/2022
5.0
excellent service.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gwendolyn S.
10/2022
5.0
Reviw by Gwen Slade in Portsmouth, VA Project: Repair Air Conditioning System, and Clean Drain The tech was awesome, she was knowledgeable about the system, and she did an excellent job. I give her all the respect in the world how she was able to move around on the ladder and mameuver in the attic/under the deck, I think her name was Hope, please pull my ticket

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris W.
10/2022
4.0
Caring service personnel. Took longer due to more damage than expected.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jesus C.
10/2022
5.0
The tech Hope was super she was enlightening with her expertise and knowledge of Equipment and very personable She also gave us a few well meaning tips concerning our overall hvac system and ways to improve air quality thanks Hope

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn L.
09/2022
5.0
NA

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert C.
09/2022
4.0
It took a couple of visits to get the unit installed

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$1,600

Mike M.
09/2022
5.0
Used them for annual preventive maintenance and they were extremely friendly, knowledgeable and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shirley T.
08/2022
5.0
Terrance. Gooding was very professioal

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$580

Jennifer N.
08/2022
5.0
RS Andrews sent a technician when a leak appeared on my ceiling near the unit. They came out on the weekend and addressed the problem. The technician was an expert who treated me with respect and explained the situation well. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$25

Juan G.
08/2022
5.0
Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,900

Frank B.
08/2022
4.0
If you need service call ask for Hope She is great

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Kim J.
08/2022
5.0
Tech was very helpful and respectful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter M.
07/2022
5.0
Personable and knowledgeable technician.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Matt M.
07/2022
5.0
Excellent service, great communication. Resolved all issues on first trip for a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn B.
07/2022
5.0
Terrance was a true professional. I was having problems with my ac keeping my home cool and he fixed the problem immediately. He also did a needed tune up on my ac unit. He answered all my questions respectfully and the work was done in a timely fashion. I just wanted to say thank you Terrace and you are a great asset for RS Andrews.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$302

Rene T.
07/2022
5.0
Everytime ive needed any service they were quick to come out and assist me

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$15,000

Kelly V.
06/2022
4.0
Scott was great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

620 Lincoln St., Portsmouth, VA 23704

http://rsatidewater.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM

Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 8:00 AM - 5:00 PM

RS Andrews of Tidewater accepts the following forms of payment: CreditCard
Yes, RS Andrews of Tidewater offers free project estimates.
No, RS Andrews of Tidewater does not offer eco-friendly accreditations.
No, RS Andrews of Tidewater does not offer a senior discount.
Yes, RS Andrews of Tidewater offers emergency services.
No, RS Andrews of Tidewater does not offer warranties.

Contact information

620 Lincoln St., Portsmouth, VA 23704

http://rsatidewater.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM