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House Call Co

4.3(
64
)

Heating and Air Conditioning, Plumbing, Insulation,

... +21 more

About us

We offer a whole house approach to safety, comfort, and efficiency. We perform whole home performance assessments prior to making any recommendations. Our goal is to give you the comfort you desire in an efficient and environmentally friendly way. We are experts when it comes to providing effective Insulation, Heating, and Air Conditioning solutions and have built a business around quality and professionalism. You will not find a more satisfying client experience in our Industry. We might not be the biggest, fastest, or cheapest, but you will be more satisfied with our services then anyone else in our industry. We Guarantee it! Additional DBA - Thomasson Enterprises.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Insulation, Crawlspaces, Heating & Cooling, Electrical Installation, Replacement, Maintenance, & Repair.

Services we don't offer

Kitchen Appliances.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.364 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
13%
3
6%
2
0%
1
11%
Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.5
punctuality
4.7
Write a review
Showing 51-64 of 64 reviews
Linda J.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Krystine H.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: They replaced plumbing under home that had been laying on the ground and bowed. This solved a backup in laundry room. They also fixed a broken pipe in yard and added clean outs which solved backup issues in master bath.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Response from House Call Co
Thank you for this review. It was a pleasure working with you.
Maxine S.
05/2015
3.0
drain cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: The worker that fixed the leak in my kitchen ceiling was ok and professional.The gentleman that did the drywall was good, courteous. I waited almost two months before job was completed. Vent job very disappointed.So much more i could say; but i will just leave it at this
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$330
Robert H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Crawl space encapsulation, new insulation, new plumbing.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$15,000
Zechariah A.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
N/A
Description of Work: Gave an estimate for a brand new AC and we got a second opinion from another company and it turns out had we listened to them we would have spent $6300.00 and it would not have solved our problem.
Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from House Call Co
I am sorry you had that experience. We are always looking for opportunities to improve our Home Performance Advisors. We invest over 100 hours of training into each and every team member every year to assure the recommendations they give are rooted in sound building science. We have found times that other solutions are available to address certain issues in the short term but rarely do we find a more long term comprehensive solution then -what our Advisors present. I would be very interested in hearing more about your experience, so please contact me at 757-398-1820 so I can included your concerns in our next training. Thank you for allowing us the opportunity to serve you.
jimmy P.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: high pressure sales,wants you to sign a contract the day of visit,cost about twice as much as normal contractor
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from House Call Co
[member name removed], I am not sure you selected the correct contractor for this review. We don't service Franktown, VA which is over 2 hours from our office in Yorktown, VA. If you email me at Sales@eehc.net I will be glad to send you a reference to a quality contractor in your area.
Joshua W.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service turned out fine.
Description of Work: They did a check on my air conditioning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda J.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
-
Description of Work: They serviced a heating unit. The service turned out fine. They are a great company.
Rating CategoryRating out of 5
Yes, I recommend this pro
Edward C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
It turned out very good.
Description of Work: This was for a service on an air conditioning unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
terri G.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent.
Description of Work: They repaired my furnace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Thomas W.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Jim H.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
I've never met a contractor who takes so much time to ensure that the system is designed and balanced properly before and after the job. Their attention to detail and service after the sale is a breath of fresh air in an industry full of incompetent hacks and rip off artists.
Description of Work: I have had many positive experiences with EEHC. My first experience with them was when I was rehabbing a turn of the century house and none of the other HVAC contractors could figure out how to run the ductwork. Chuck Worley explained how to run the ducts and balance the system within the first 15 minutes of arriving on site! We contracted them for the work and were well pleased. Since that first experience we have used them multiple times on different projects. They always exhibit superior product and technical knowledge and deliver great service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
CHARLIE M.
09/2008
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent. They epitomize their name. They are all about providing an efficient product and their prices are very reasonable. I would highly recommend them.
Description of Work: They have done all of my air conditioning work at both home and my work.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES J.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
We have a very old air conditioning unit that still works well but the thermostat went bad. The man that came out from Energy Efficient Heating was very knowledgeable and found the problem right away. I m happy he got right to it, replaced the part and didn t overcharge me.
Description of Work: They serviced our air conditioner and replaced the thermostat.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
    • 1
    • 2
    • 3(current)

Contact information

3301 Mariner Ave, Portsmouth, VA 23703

www.housecallcompany.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Insulation,
Basement Waterproofing,
Appliance Repair,
Energy Efficiency Auditing,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Ceiling Fans,
Air Duct Cleaning,
Electrical

FAQ

House Call Co is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

House Call Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, House Call Co offers free project estimates.
No, House Call Co does not offer eco-friendly accreditations.
No, House Call Co does not offer a senior discount.
Yes, House Call Co offers emergency services.
No, House Call Co does not offer warranties.
House Call Co offers the following services: Plumbing, Insulation, Crawlspaces, Heating & Cooling, Electrical Installation, Replacement, Maintenance, & Repair.
Kitchen Appliances.

Contact information

3301 Mariner Ave, Portsmouth, VA 23703

www.housecallcompany.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM