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Bernard's Safe & Lock

Locksmiths, Doors, Handyman Services

About us

Full service locksmith

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Commercial, Residential, Safes, Lockouts, 24/7 Emergency Service, Master Key systems, Locks installed and repaired.

Services we don't offer

Automotive

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Michael C.
04/2014
5.0
locksmith
  + -1 more
he showed up on time and preceded to change out both the door and deadbolt lock and i asked him to do my gas cap lock with my car key , which he did with no issues , he worked for about an hour straight and was done quickly and effectively. he let me test the keys and he did a great job , highly recommended
Description of Work: Changed the door locks on front door and keyed my gas cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Iaian B.
01/2014
5.0
locksmith
  + -1 more
Bernard's Safe & Lock was very timely and professional. I called them to schedule an appointment to re-key the locks on my house and the owner told me that he had a locksmith in the area who could be at my house in an hour. They showed up 50 minutes later and were able to re-key five locks in 40 minutes. The price was $70 to come to the house and $15 for each lock. The locksmith was polite and professional and accepted the Angie's List coupon no problem. I would definitely recommend them.
Description of Work: Re-keyed five locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Response from Bernard's Safe & Lock
Thank you, it was our pleasure to be of service!

Bridget P.
12/2013
5.0
locksmith
  + -1 more
It was great! The technician was very communicative and respectful of my time. He called a couple times to update me on his arrival time.
Description of Work: Installed a deadbolt and re-keyed three others

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Response from Bernard's Safe & Lock
Thank you! I am glad we could work out all the details and get everything handled in a timely manner. Thank you for your business!

Donna B.
11/2013
5.0
locksmith
  + -1 more
He was the nicest man, very professional and honest. The price was even lower than what I was quoted and he was honest about that. He could have just charged me what was quoted but he was upfront and honest, I really respect that. I highly recommend him.
Description of Work: Re-keyed my locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Bernard's Safe & Lock
Thank you! Happy we could be of service!

Janice B.
09/2013
5.0
locksmith
  + -1 more
Called them yesterday, and he scheduled to come this afternoon, He came on time, did the job promptly, and the cost came out even less than he quoted. I was amazed by the quick service, and the extremely reasonable price. I live out of state and the job was on a property I rent out, so to get such fast and efficient service, coordinating directly with the tenant, when I am so far away, was amazing, and I would highly recommend this company.
Description of Work: Re-keyed two deadlocks, and fixed misaligned striker plate on one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Response from Bernard's Safe & Lock
Thank you for allowing us to be of service! It was our pleasure! And thank you for taking the time to leave a review!

Rose R.
09/2013
5.0
locksmith
  + -1 more
We had a couple of break-ins in my neighborhood, and I was able to get same-day service from Bernard's. As requested, they called me 20 minutes before arrival and were very professional and hard-working. They even realigned some of the bolts/hinges on my door at no additional cost. They also gave me a 15% Angie's list discount, so they beat their local competitors' prices. I would definitely recommend and hire them again! A++
Description of Work: Replaced, re-keyed my deadbolt, realigned door hinges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from Bernard's Safe & Lock
Happy to be of service! Thank you for your business and taking the time to leave us a review!

gerald M.
06/2013
5.0
locksmith
  + -1 more
They were on time, fast to respond and the price was reasonable.
Description of Work: Bernard's Safe & Lock did locks in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bernard's Safe & Lock
Thank you for your business and taking the time to leave us a review! We look forward to being of service in the future.

Don & Eileen W.
03/2013
5.0
locksmith
  + -1 more
Prompt - same day. Finished quickly, cleaned up area. Very courteous, friendly.
Description of Work: Required defensive parts on 2 doors and put in a security plate for one door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bernard's Safe & Lock
(Member name removed)...Thank you for the opportunity to serve you and for taking the time to review us on Angie's List! It was our pleasure!

Lee R.
03/2013
5.0
locksmith
  + -1 more
I called a different company that was unable to do the service. They sent this company in their place and they did a wonderful job. I had no complaints whatsoever. I would use them again.
Description of Work: Our home had been broken into and they re-keyed our home and car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Bernard's Safe & Lock
Thank you! It was a pleasure serving you.

    Contact information

    4905 Hatton Point Rd, Portsmouth, VA 23703


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Doors,
    Handyman Services

    FAQ

    Bernard's Safe & Lock is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Bernard's Safe & Lock accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Bernard's Safe & Lock offers free project estimates.
    No, Bernard's Safe & Lock does not offer eco-friendly accreditations.
    No, Bernard's Safe & Lock does not offer a senior discount.
    Yes, Bernard's Safe & Lock offers emergency services.
    No, Bernard's Safe & Lock does not offer warranties.
    Bernard's Safe & Lock offers the following services: Commercial, Residential, Safes, Lockouts, 24/7 Emergency Service, Master Key systems, Locks installed and repaired.
    Automotive

    Contact information

    4905 Hatton Point Rd, Portsmouth, VA 23703


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed