VERIZON WIRELESS

Phone Service - Cellular, Internet Service, Phone Sales,


Services we offer

CELLULAR SERVICE & SALES & INTERNET SERVICE.

Reviews

4.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
8%
3
8%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.6
responsiveness
4.1
punctuality
4.5
Showing 1-12 of 12 reviews

Lorraine S.
03/2016
4.0
cell phone service
  + -1 more
For six lines, I pay $280 a month. If they brought back the unlimited data, it would be great. I always go into the store.
Description of Work: I use Verizon for wireless.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$280

Lawrence D J.
11/2014
5.0
landline phone service
  + -1 more
They have always taken care of since they came to our area. They want to resolved it whenever we have a problem. The phone lets me make the call that I want to talk and I can talk to the other person without any problems.
Description of Work: We use Verizon for cable service. We use it for internet, cable and phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Phyllis S.
06/2014
5.0
cell phone service
  + -1 more
Sales person was very knowledgable and provided me with what I needed in a very timely and professional manner.
Description of Work: Traded cell phones and upgraded a plan

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Debra H.
06/2014
5.0
cell phone service
  + -1 more
Although the store was busy, the Service provider gave me her undivided time. She set the phone up to my specifications, and provided a brief review of the phones features.
Description of Work: Transferred my service from my old flip phone to a smart phone.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherman K.
05/2014
1.0
internet service
  + -1 more
Their services are not up to par, they promise they will be there to help and they do not show up or call if they are late or not coming. They do not keep their word.
Description of Work: They are my internet provider.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Rebecca S.
06/2012
5.0
cell phone service
  + -1 more
I love them. Their price is comparable. They even have classes for old people to get used to the new technology. They are very proactive in helping us get the most out of their service. I recently got an iphone and I didn't have a clue. I started getting emails from them letting me know of classes being offered to teach me how to use it. I just thought that it was really cool.
Description of Work: I am currently using Verizon Wireless for my cell phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Bonnie W.
06/2012
5.0
cell phone service
  + -1 more
I think they're excellent. I have no problems.
Description of Work: I use Verizon Wireless for cellular phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth J.
05/2012
5.0
phone sales
  + -1 more
We just have phone service through them. The quality is fine.
Description of Work: VERIZON WIRELESS is our phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally Jo N.
03/2012
3.0
cell phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0

Yes, I recommend this pro
$120

Regina Y.
03/2012
5.0
cell phone service
  + -1 more
I would give them all A's and I will continue to use them.
Description of Work: For my cell phone I use Verizon Wireless. I've been with them for years. I have three phones on my account.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Joseph A.
02/2012
1.0
internet service
  + -1 more
They are terrible. I've tried to talk to people on the phone, each time I have to talk to someone else, someone else. They said I should see a change with I log on to the website. I have to call different numbers. Finally, I just gave up and stopped paying.
Description of Work: I'm still with them technically, but I've stopped paying. I had a certain agreement with him and they totally did not meet the terms of the agreement. The terms changed according to them.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$400

Judy M.
10/2008
5.0
cell phone service
  + -1 more
I switched to Verizon for the price-3 lines/1500 mts/150-175 per mo. It's a great deal, but I have been getting quite a bit of dropped calls lately & noone can tell me why or help me fix it.
Description of Work: Cellular telephone services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

    Contact information

    unknown, Poquoson, VA 23662

    www.verizonwireless.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Internet Service,
    Phone Sales,
    Phone Service - Landline

    FAQ

    VERIZON WIRELESS is currently rated 4 overall out of 5.
    No, VERIZON WIRELESS does not offer free project estimates.
    No, VERIZON WIRELESS does not offer eco-friendly accreditations.
    No, VERIZON WIRELESS does not offer a senior discount.
    No, VERIZON WIRELESS does not offer emergency services.
    No, VERIZON WIRELESS does not offer warranties.
    VERIZON WIRELESS offers the following services: CELLULAR SERVICE & SALES & INTERNET SERVICE.

    Contact information

    unknown, Poquoson, VA 23662

    www.verizonwireless.com