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A1A CUSTOM PAINTING

Interior Painting, Finished Carpentry and Woodworking, Exterior Painting,

About us

All remodeling services

Business highlights

21 years of trusted experience

Services we offer

CUSTOM INTERIOR AND EXTERIOR PAINTING AND POWERWASHING AND MINOR REPAIRS.

Amenities

Free Estimates
Yes
Senior Discount

10% off



Accepted payment methods

Check

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.5
value
3.0
professionalism
3.5
responsiveness
3.5
punctuality
5.0
Showing 1-2 of 2 reviews

Theresa R.
04/2008
1.0
interior painters
  + -1 more
This is addition to the previous report I submitted and now that A1A tried to answer to the complaint I feel obligated to talk about the "mechanics lien" they have put on our house. I had all intentions of paying the original fee (even though they misquoted the price and didn't bother to come clean up the paint they spilled on our furniture). I feel that the dishonesty from the beginning was one thing, but this company put a lien on our house with inaccurate and dishonest information. I received a paper stating they had put a mechanics lien on the house and noticed they had already included an interest charge. Further more, they are trying to collect $30 for the check I cancelled (which I already paid $30 for) and the reason I cancelled the check was stated in my previous report. Just to put the facts straight (and I have all papers to verify this) the check was cancelled on 3/27/08. We did not even receive an invoice from the company until 4/2/08. So, while it stated there would be $30 charge for a cancelled check that information was not made available to me until after the check had been cancelled. Furthermore, I am sending a copy of the invoice they sent; you will notice there is no due date and no reference to interest charges if the payment wasn't received- additionally they tried to charge interest from the date of the 'service'. This is above and beyond dishonest. I've spoken to the court clerk and a lawyer about this, but since the company was so adamant in their response to Angie's that they did nothing wrong I'd like to hear how they can justify trying to put a lien on a home with false charges. Date of cancelled check- copied and pasted from my bank account: Description: Stop Payment Fee A hard copy can be obtained from my bank. Posting Date: 03/27/2008 Amount: $30.00 Type: Debit First and only invoice received from A1A Custom Painting: A1A Custom Painting Invoice Number: 1300 67 Messick Road Invoice Date: April 2, 2008 Poquoson, Va. 23662 Phone (757) 659-0627 Cell (757) 696-2769 PAYMENTS RECEIVED TOTAL AMOUNT DUE $ 700.00 Job Performed: Theresa Reed Charge (s): Chesapeake, Va Interior paint touch up @ $35 per hour per man @ 14 hrs for 2 men $ 490.00 Materials (paint) . ...$ 180.00 Returned check fee .$ 30.00 TOTAL AMOUNT DUE: $ 700.00 * $30 fee will be charged for any returned checks. The worst company I've ever had to deal with.
Description of Work: Bought paint, painted 2 living rooms, stairway and hallway. Adam showed up promptly to give an estimate. He said he charged $35 per hour and that the inside work would take approximately 1 day. We set an appt. he showed up w/another worker. The quality of the work was pretty good, upon leaving he said we owed $35 an hour per worker plus the cost of paint. Taken off guard and home alone I wrote the check asking for receipts for the paint and work. After 1.5 weeks of no receipt, no bill, and no return calls from the company I canceled the check. They were also scheduled to do outdoor week w/in the week but never showed up. After that Ms. White "the business owner" was extremely unprofessional. She has tried to bill us for canceling the check, which was canceled before the bill "with cancellation policy" was ever sent.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$670

Response from A1A CUSTOM PAINTING
THE TRUTH TO THE MATTER IS THAT WHEN I BID THIS JOB I WAS WRONG IN NOT GIVING A WRITTEN ESTIMATE/AGREEMENT. I FELT GOOD ABOUT THE JOB AND THE CLIENTS AND SHOULD NOT HAVE LET THAT COME IN THE WAY OF MY PROFESSIONALISM. THE AGREED WORK WAS CHANGED FROM ROLLING OUT WALLS THE SAME COLOR TO CHANGING COLORS AT APPROXIMATELY 700 SQ FT, SO GIVING THE CIRCUMSTANCES IT WAS UNDERSTOOD THE PRICE WOULD GO UP AND IT WOULD TAKE LONGER TO COMPLETE, SO A VERBAL AGREEMENT WAS ACCEPTED. WITH THE PRICE OF GAS AND THE HOUR DRIVE AHEAD OF ME, I DECIDED IT WOULD BE BEST TO BRING ANOTHER PERSON ALONG TO FINISH THE JOB IN ONE DAY INSTEAD OF THE TWO IT WOULD'VE TAKEN ME BY MYSELF. AT THE END OF THE DAY WE WERE DONE AND CLEANING UP AND SHE OFFERED TO PAY ME (WHICH I NEVER ASK FOR A PAYMENT, WE USUALLY MAIL AN INVOICE). I DID NOT HAVE A COMPUTER READILY AVAILABLE TO GIVE HER AN INVOICE FOR THE WORK COMPLETED SO I CALCULATED THE PRICE RIGHT IN FRONT HER EXPLAINING EVERY DETAIL AND SHE MORE THAN WILLINGLY PAID ME WITH NO COMPLAINT, HESITATION OR REGRETS AND SAID SHE WOULD BE LOOKING OUT FOR ME THE FOLLOWING WEEK. APPROXIMATELY 4 HOURS LATER, I GET A CALL FROM HER HUSBAND STATING THAT SHE WAS NOT HAPPY WITH THE BILL AND I ASKED THEM WHAT I HAD TO DO ABOUT THIS SITUATION TO MAKE IT RIGHT. I OFFERED THEM MONEY BACK (WHICH I WOULD'VE TOOK A LOSS) JUST TO MAKE THEM HAPPY. HE SAID HE WOULD THINK ABOUT IT AND CALL ME THE NEXT DAY, I SAID OK. THE NEXT DAY, HER HUSBAND CALLED ME AND STATED THAT HE WAS HAPPY WITH THE WORKMANSHIP AND HE DID NOT WANT THE MONEY BACK AND HE WOULD CALL ME BACK TO SCHEDULE THE WORK TO BE COMPLETED ON THE EXTERIOR. I SAID I WOULD BE LOOKING FOR HIS CALL. I WAITED A FEW DAYS TO DEPOSIT THE CHECK TO MAKE SURE EVERYONE WAS HAPPY. BIG MISTAKE, THE CHECK WAS CANCELED. WE SOON SENT THEM A BILL WITH $30 ADDED TO THE BILL TO MAKE UP FOR THE CANCELLATION, JUST LIKE ANY OTHER COMPANY WOULD DO. WE SOON RECEIVED A CALL STATING WE OWED THEM $30 BECAUSE THEY HAD TO CANCEL THE CHECK BECAUSE WE NEVER SHOWED UP TO DO THE EXTERIOR WORK (WHICH WE NEVER RECEIVE A CONFIRMATION CALL ABOUT) AND BECAUSE WE DIDNT SENT THEM A RECEIPT FOR THE WORK. THIS WAS A SIMPLE MISUNDERSTANDING IN WHICH I TRIED EVERYTHING TO PLEASE THEM AND NOTHING SEEMED TO WORK UNLESS IT WAS FREE. I'M STILL NEW AT OWNING A BUSINESS (GOING ON 4 YRS) AND HAVE NEVER HAD A COMPLAINT OR NEVER HAD TO PUT A LEIN ON A PROPERTY UNTIL NOW. I GUESS ITS TRUE, "SOME PEOPLE YOU CANT MAKE HAPPY".

DIANN H.
12/2006
5.0
woodworking, interior painters
  + 0 more
It was a very pleasant experience. Adam and Mike were very neat. There were no drips. They cleaned up after themselves at the end of every day. They arrived on time on the days they said they would. They finished the job in the time they had estimated. We could not have found a better crew. They moved all furniture necessary and put it back in precisely the same place, including nicknack's. Overall a fantastically positive experience.
Description of Work: 2,080 square feet of a Colonial style house that was built in 1983. Adam and his crew repaired exterior woodwork and painted trim and doors. Adam's helper caught the flu, so Adam had his father-in-law and father over to take Mike's place. They were all experienced carpenters and painters and all work was finished satisfactorily and in a timely manner. They painted the interior trim and all the ceilings. They painted one bedroom yellow and painted the purple bedroom pale blue. The interior wall and ceiling tape were repaired. The remaining rooms are all wallpapered, so only trim and ceiling work was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

    Contact information

    67 MESSICK RD, Poquoson, VA 23662

    n/a

    Service hours

    Monday:
    7:00 AM - 6:00 AM
    Tuesday:
    7:00 AM - 6:00 AM
    Wednesday:
    7:00 AM - 6:00 AM
    Thursday:
    7:00 AM - 6:00 AM
    Friday:
    7:00 AM - 6:00 AM
    Saturday:
    7:00 AM - 6:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Interior Painting,
    Finished Carpentry and Woodworking,
    Exterior Painting,
    Pressure Washing,
    General Remodeling

    FAQ

    A1A CUSTOM PAINTING is currently rated 3 overall out of 5.

    Monday: 7:00 AM - 6:00 AM

    Tuesday: 7:00 AM - 6:00 AM

    Wednesday: 7:00 AM - 6:00 AM

    Thursday: 7:00 AM - 6:00 AM

    Friday: 7:00 AM - 6:00 AM

    Saturday: 7:00 AM - 6:00 AM

    A1A CUSTOM PAINTING accepts the following forms of payment: Check
    Yes, A1A CUSTOM PAINTING offers free project estimates.
    No, A1A CUSTOM PAINTING does not offer eco-friendly accreditations.
    No, A1A CUSTOM PAINTING does not offer a senior discount.
    No, A1A CUSTOM PAINTING does not offer emergency services.
    No, A1A CUSTOM PAINTING does not offer warranties.
    A1A CUSTOM PAINTING offers the following services: CUSTOM INTERIOR AND EXTERIOR PAINTING AND POWERWASHING AND MINOR REPAIRS.

    Contact information

    67 MESSICK RD, Poquoson, VA 23662

    n/a

    Service hours

    Monday:
    7:00 AM - 6:00 AM
    Tuesday:
    7:00 AM - 6:00 AM
    Wednesday:
    7:00 AM - 6:00 AM
    Thursday:
    7:00 AM - 6:00 AM
    Friday:
    7:00 AM - 6:00 AM
    Saturday:
    7:00 AM - 6:00 AM