Serenescapes

Landscaping, Pavers and Hardscaping, Lawn and Yard Work,

About us

Serenescapes is a full service landscape contractor. We offer services related to outdoor work with some minor specialty jobs accepted. We are a company based on knowledge, quality, and professionalism. We employ trained professionals to do all of our own work at this time and have enough employees to not need subcontractors. We typically bill after each job is completed or for larger jobs we will work a payment schedule through contract. At this time we are unable to offer financing. Office:434-260-4657 Mobile:540-359-1769

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Serenescapes offers many different services. Primarily serving you as a landscape contractor we provide general landscape services such as; tree service, landscaping, planting, mulching, horticultural pest management, lawn mowing, fertilization and related services. We also specialize in landscaping construction needs such as; Patios, walkways, retaining walls, ponds, waterfalls, arbors, pergolas, sheds, fences, light excavation, drainage issues, and related fields.

Services we don't offer

We do not offer some services such as irrigation. It is best to contact us for this listing as it prohibitive to list them.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.943 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-43 of 43 reviews

Sherry O.
02/2017
5.0
landscaping
  + -1 more
No review can be made because
Description of Work: Nothing was done. Going there now.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul H.
05/2016
5.0
landscaping, mulch, pavers, gravel
  + 1 more
unknown
Description of Work: I called Serenescapes because of its high ratings on Angie's List. Eric was very prompt in scheduling an estimate appointment. Our problem is a rather steep bank along the road that is subject to severe erosion; so severe that silt from it blocked our neighbor's culvert. We've had several other estimates which have ranged from 'there nothing we can do' to 'pile up rocks' to the tune of $8K plus. Eric took a look and immediately started drawing on a clipboard and showed us how he could use a combination of plants, mulch and landscape fabric to control the erosion and direct drainage. He was by far the most knowledgeable person we'd had out to look at the situation. He even gave us suggestions on other minor situations that we could do ourselves. We agreed on a price and settled down to wait. Eric told us he was very busy so it was a couple of weeks before they arrived to do the work. Once here, they did a fine job including watering the plants afterwards. Within days, the skies opened and there was almost constant, at times heavy, rain. This caused some minor erosion which Eric said he'd fix. That was a week ago and I haven't seen him yet. I'll give him the benefit of the doubt as the weather has been tough and no doubt has caused a back-up in his work. Hopefully this is a minor glitch, which will be fixed shortly. Eric is impressive and a gentleman. I will use him again. He's head and shoulders above all the other landscapers who've been here over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Laura D.
02/2015
5.0
landscaping
  + -1 more
It went very well. They arrived a few minutes early, got started right away, worked diligently for about 5 hours to complete the work. I was then given a tour of the sites. Eric was very pleasant to deal with. I don't know if the price was in line with what others would have charged; he was the first to respond, to visit and offer his services. I went with it, thinking it sounded reasonable, and liking his approach and enthusiasm. I was also impressed with his other reviews here.
Description of Work: Cleared a large brush pile from my backyard, including preparing the site for planting in the spring. Took down a large chaste tree, including the roots, prepared that site as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Robert F.
12/2014
5.0
landscaping, patios
  + 0 more
Eric from Serenescapes was on time and very professional. Eric provided a quote that allowed us to consider each option separately, which was very nice! This allows us to budget and prioritize the work we plan to have done.
Description of Work: Serenescapes provided a quote for building a patio and installing new sod.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Diane S.
10/2014
4.0
landscaping, mulch
  + 0 more
unknown
Description of Work: Upgraded a small garden by adding soil and mulch. It took several weeks to agree on a date, but when finally done, did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,650

Janet H.
10/2014
5.0
decks, house cleaning, landscaping, lawn service, lawn treatment, mulch, tree service
  + 5 more
They provided information on what type of trees I could use as a buffer between my neighbors house and mine, provided an estimate within 8 hours, ordered trees and planted them all within about a week. They also suggested flowering shrubs for the front of my home, purchased and planted those upon my approval . Also order two shrubs for beside the porch, which will be planted next week. General cleaning, pruning and weeding of my flower beds. I felt involved throughout the process. I have retained them on a regular basis to trim/prune as needed annually. Eric was very prompt, helpful and knowledgeable about what types of plantings/shrubs to use based on soil, sun exposure, etc. . He stayed in touch with me to let me know when trees/shrubs would be in and when they would be planted. Answered all of my questions and even went so far as to pick up topsoil and a large pot so I can winter a tropical plant inside. The have gone way over what was required.
Description of Work: Planted 4 trees and 5 shubs; weeded/trimmed/pruned all flower beds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Doreen L.
09/2014
5.0
landscaping, lawn service, mulch, tree service
  + 2 more
We called 3 different landscaping services to ask for estimates for numerous yard and landscaping tasks. Serenescapes promptly returned our call and came out a day later. We are planning to move to another city in a few months and wanted to spruce up our home, but wanted to keeps the costs down. Eric, the owner, told us of things that prospective buyers would prefer to see, and also dissuaded us from spending money on things that would not be beneficial for selling. Serenescapes began the work a week later and finished most of the work in 2 days . We are very pleased with the job!
Description of Work: pruned ornamental trees and shrubs, cut low branches from large trees, removed dead shrubs and planted many new ones and mulched, laid small areas of sod, buried drain pipes and installed new outlets for drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Brian D.
08/2014
5.0
handyman service, landscaping, hardscaping
  + 1 more
Eric was great. He was very flexible in coming out and taking a look at our back yard and working around our schedule. He was clearly really knowledgable and knows how to put together a high quality plan. We ended up getting stuck because the scope of the work we wanted done was out of our budget. Eric worked with us a lot (even followed up after he had given us his best and lowest offer with an even lower option) but we ended up not being able to put together the money for the job. Eric was extremely professional and has done awesome work on our neighbors yards. Any further work that we plan on doing with our yard, we will definitely be contacting Eric and Serenescapes.
Description of Work: We got an estimate for hardscaping in our back yard.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES B.
07/2014
1.0
landscaping
  + -1 more
I contacted the provider through Angie's List and initially never got a response. When the provider did respond, they apologized for not replying sooner and asked for an opportunity to provide service. I agreed to give them another chance, and they then broke two appointments. AVOID....
Description of Work: Nothing...didn't show up on multiple occasions.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Serenescapes
Mr. [removed member name] is correct in all aspects of his review except the breaking of the 2 appointments. When contacting the rentor for whom the work was to be done, the first time we were given the wrong number for contact. Second time we were rained out and were supposed to reschedule. We attempt to reply and follow through with all of our appointments, as we feel this is the number one problem with most contractors today. I am genuinely sorry to have missed the opportuntiy to work with Mr. [removed member name] . We will do whatever we can to remedy this particular situation and will certainly work harder towards better contact with clients.

Sarah H.
06/2014
5.0
landscaping, hardscaping, patios
  + 1 more
After we met with Eric and he gave us the quotes we realized that we weren't financially ready to make this commitment. His plans were beautiful and had we had the $ at the time we would have most definitely used his services. In the future when we are really to move forward with this project we will definitely be using Serenescapes.
Description of Work: Eric put together plans to add a backyard patio and retaining wall for our home in Redfields. He had completed a project for some of our friends in our neighborhood and it looked awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120,000

Bruce S.
06/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: Came and gave me an estimate on landscaping. While walking around my property, also gave me unsolicited helpful info on proper pruning techniques. I will probably use this company, but I am waiting for several other estimate/interviews before deciding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol L.
02/2014
5.0
landscaping, lawn service
  + 0 more
They provided very good vision for how to set the house off to good advantage. Highly recommend them.
Description of Work: They did a major landscape clean-up including tree removal and pruning, flower bed re-structuring, removal of overgrowth and grass re-seeding, of a several acre area in preparation for a sale.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tracy M.
10/2013
5.0
landscaping, hardscaping
  + 0 more
Eric and his crew were very professional and did a fantastic job. This job was in fulfillment of an earlier estimate he provided and I commented on previously. There were no unexpected charges or hidden fees. He was on time and finished on schedule. He did exactly what he promised and it turned out beautifully. We had unsuable space between our house and the old retaining wall, a 10x12 concrete pad "patio" and our back yard was unlevel, covered in scrub brush and had a couple of diseased trees in the middle. Our backyard was truly transformed into a space that we regularly use to entertain and hang out. I will try to post some before and after photos. We definitely will use Eric again and in fact we have. He recently came and cut back some trees that were heavily damaged in the snow storms earlier this year. We had been putting it off hoping it would not be necessary, but alas, it was. We hope they will come back in the spring and if not, we know who to call to take them out! Thanks Eric for all your hard work and professionalism. .
Description of Work: Put in new retaining wall, took out diseased trees, regraded side yard and upper level of back yard, and installed paver patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Serenescapes
[Member Name Removed] are the epitome of great clients. They came to Serenescapes with a project in mind. They already knew the size, shape, and utility they desired. They also knew their budget which is extremely helpful on a backyard renovation. Once we had the plans ready and received approval for the tree work, the project rolled smoothly. [Member Name Removed] chose a Diamond pro cut retaining wall which gives a really clean and definite look of distinction. For their Patio/Entertainment area they went with a Chatham stone which has larger pieces and gives the idea of a natural flagstone with the durability of a paver. I look forward to working with the [Member Name Removed] cleaning and sealing the project once it has cured properly, and achieving that Finished look! We are also look forward to [Member Name Removed] awesome cooking.

Jeff W.
10/2013
5.0
landscaping, patios
  + 0 more
The owner Eric and team were terrific, prompt and made a huge difference for the better in our outdoor living space.
Description of Work: Drainage, patio, landscapting, rock wall and sod to transform back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,800

Response from Serenescapes
[Member name removed] were a pleasure to work with as was their project. We love a challenge and with a yard that the previous homeowner had destroyed, it left Serenescapes with a wonderful chance to give the Wagner's their dream back yard. The natural stone with which we built the retaining wall was from the residence and was a challenge to work with, but we felt that it kept with the natural look and feel of their space and turned out well. The Hardscape patio Serenescapes installed was a beautiful Tennessee irregular flagstone. The pinks and tans really brightened the area and complemented the existing stone. There was one large tree we transplanted due to incorrect placement from the previous owner. After re-grading the rest of the back yard we installed some high quality fescue sod and really enhanced the finished and livable appeal of a great space. I look forward to working with the [Member name removed] on future projects, as well as the great food they provided our crew!

Suzanne X.
09/2013
4.0
landscaping
  + -1 more
He never drew up a plan or quoted anything. Weeks later called and asked if we were still interested, and of course we said no, as he had left us hanging. Said he had gotten busy.
Description of Work: We asked for a landscaping quote and he came out and promised to get back to us with a plan

Rating CategoryRating out of 5
responsiveness
3.0
punctuality
3.0


Response from Serenescapes
I told (Member name removed) it would be a couple of weeks before we could get her something. We took a family vacation and I contacted her as soon as we returned. She said she had a quote she was happy with, and was moving forward with another contractor. I told her that sounded good and to contact us if she had any further needs. It is Serenescapes mission to follow up and have continual communication with customers. This we feel will separate us from the average contractor.

Tracy M.
05/2013
5.0
landscaping, hardscaping
  + 0 more
Very professional, prompt and responsive to our inquiries.
Description of Work: We are in the process of a backyard "makeover" and Eric, Serenescapes, responded within 24 hours to view the property, provide suggestions, and measure for an estimate. The cost of materials - not Eric's, but from manufacturer - has caused us to scale back the project a bit. We are in the process of getting a final estimate before moving forward. Assuming we use Eric and Serenescapes, I will definitely update with a new review on how everything went.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim H.
02/2013
5.0
landscaping
  + -1 more
Eric was very diligent. The yard looks very good and others have commented favorably on it. They came when they said they were going to come. I got what I paid for but I don’t have anything to compare it by. Eric was very responsive and very professional. I am considering him for some more work and I just have to contact him for that.
Description of Work: I used Serenescapes to build a yard for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Serenescapes
The members have a beautiful home that only needed a yard. Serenescapes met the member at a local Home and Garden Show. They contacted us with a desire to have a lawn again. We went in and totally renovated their lot and amended the soil according to a current soil test. We have been back once since and it looked great. I look forward to working with the member in the future since a lawn is a work in progress, I'm sure we will.

Tim H.
07/2012
5.0
landscaping
  + -1 more
He is a very good fellow. I would highly recommend him. He is highly professional. He helped us out and called us when another company didn't. I found him at a local Home and Garden show.
Description of Work: I used Serenescapes for landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

1126 Mountain Laurel Rd, Palmyra, VA 22963

http://www.serenescapes.net

Service hours

Sunday:
Closed
Monday:
6:30 AM - 7:30 PM
Tuesday:
6:30 AM - 7:30 PM
Wednesday:
6:30 AM - 7:30 PM
Thursday:
6:30 AM - 7:30 PM
Friday:
6:30 AM - 7:30 PM
Saturday:
7:00 AM - 6:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Pavers and Hardscaping,
Lawn and Yard Work,
Mulch and Topsoil,
Patios,
Tree Service,
Stone and Gravel,
Drain Pipe Installation,
Lawn Fertilization & Treatment,
Animal Fencing,
Decks and Porches,
Concrete Pouring and Repair

FAQ

Serenescapes is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 6:30 AM - 7:30 PM

Tuesday: 6:30 AM - 7:30 PM

Wednesday: 6:30 AM - 7:30 PM

Thursday: 6:30 AM - 7:30 PM

Friday: 6:30 AM - 7:30 PM

Saturday: 7:00 AM - 6:30 PM

Serenescapes accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Serenescapes does not offer free project estimates.
Yes, Serenescapes offers eco-friendly accreditations.
No, Serenescapes does not offer a senior discount.
Yes, Serenescapes offers emergency services.
Yes, Serenescapes offers warranties.
Serenescapes offers the following services: Serenescapes offers many different services. Primarily serving you as a landscape contractor we provide general landscape services such as; tree service, landscaping, planting, mulching, horticultural pest management, lawn mowing, fertilization and related services. We also specialize in landscaping construction needs such as; Patios, walkways, retaining walls, ponds, waterfalls, arbors, pergolas, sheds, fences, light excavation, drainage issues, and related fields.
We do not offer some services such as irrigation. It is best to contact us for this listing as it prohibitive to list them.

Contact information

1126 Mountain Laurel Rd, Palmyra, VA 22963

http://www.serenescapes.net

Service hours

Sunday:
Closed
Monday:
6:30 AM - 7:30 PM
Tuesday:
6:30 AM - 7:30 PM
Wednesday:
6:30 AM - 7:30 PM
Thursday:
6:30 AM - 7:30 PM
Friday:
6:30 AM - 7:30 PM
Saturday:
7:00 AM - 6:30 PM