Organized by Design

Description of Work: I contacted the owner, Ashleigh Ward, to arrange for 2 hours of home organizing. I was given a date over a month in the future. On that date, no one showed up. I called but could not leave a message because the voicemail was full. I sent several emails and didn't get a response for weeks. At that time they offered me two times that did not work. I asked for other times and was treated like an inconvenience. During this time, I received emails every week asking me to purchase additional services, for a year of service at a "great discount". My mother purchased it as a baby shower gift. Every scheduled time, there was an excuse. She had so many relatives die, she must not have anyone left. I kept every email - grandmother sick, son sick, car accident, grandmother died, son broke arm, and her final excuse was that she herself had been diagnosed with cancer. Unfortunately, she wasn't aware that I know her neighbor, and knew she was not only perfectly healthy, but bragging about all the money she had made without doing any work! We have filed against her in court. She has renamed her company several times to avoid detection. Please don't ever do business with this woman.

Description of Work: I bought a Living Social voucher for this provider in the fall. At the time, the provider was going by the name Vivacity. The name has since changed to Organized by Design. I tried to schedule with this provider four different times, and each time the provider canceled on me at the last minute. I emailed the provider weeks ago, and now she won't respond. I requested a refund from Living Social.