Creative Tile Concepts

Ceramic Tile, Kitchen and Bath Remodeling, Marble and Granite

About us

Transform your home with Creative Tile Concepts. Our expert team in Charlottesville specializes in ceramic tile installation, including ceramic, porcelain, marble, granite, and other natural stone options. With our attention to detail and commitment to quality, we'll bring your vision to life. Contact us today for a stunning tile transformation.

Business highlights

28 years of trusted experience

Services we offer

Specialized in kitchen and bathroom remodeling,installation of ceramic, marble,granite, and other stone tiles. Custom showers and kitchen backsplashes

Amenities

Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-17 of 17 reviews

Judy F.
08/2023
4.0
ceramic tile
  + -1 more
He remodel the tile completely. I was fascinated on my front law. He was good so the job turned out beautiful.
Description of Work: tile

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jerry G.
10/2018
5.0
ceramic tile
  + -1 more
Engaged Creative Tile Concepts to remove and install a new backsplash behind the new granite counters and around a fireplace. Creative tile did an outstanding job. Job came out better than expected. Work spanned several days but the tiler stuck to it and paid incredible attention to the detail of the work and cleaned up at day's end. Communication was excellent; owner responded quickly to questions and scheduling changes when they happened. Removing the old backsplash was a challenge but the tiler handled the job very well. End product is definitely something to be proud of. Pricing was very fair when compared to other vendors who we engaged for quotes. If you are looking for someone to do tile work (backsplash, floors, counters, etc.) look no further than Creative Tile Concepts. You will not be disappointed.
Description of Work: Excellent Job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie F.
07/2018
5.0
ceramic tile
  + -1 more
Sergio from Creative Tile Concepts responded promptly to my request for a quote and was able to get our fairly small job scheduled quickly. Gustavo did an excellent job installing a glass tile backsplash in our kitchen. The tile looks great and we’re very happy with the results. We would hire the company again and would recommend them to friends.
Description of Work: New glass tile backsplash installed in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Creative Tile Concepts
Thanks [Member Name Removed], I don't say this too often, but that backsplash really made the whole kitchen pop. Enjoy it, and if you think of redoing that bathroom upstairs, give us a call. Thanks again for the words of praise.

Keith W.
07/2018
5.0
ceramic tile
  + -1 more
Excellent. They are prompt, professional, courteous and entirely focused on satisfying their customer. I'm very happy and would definitely use them again and can refer with full confidence.
Description of Work: Tiled our kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Creative Tile Concepts
Thank you so much [Member Name Removed].;) It has been a real pleasure meeting you guys, I hope you enjoy your backsplash for years to come. P.S. Give the dogs a hug for me.

nathan D.
06/2018
5.0
ceramic tile, drywall, plumbing, woodworking, home remodeling, interior painters
  + 4 more
I can't say enough about how amazing Sergio was throughout the whole process. I provided him with vague ideas and concepts. He was able to take my ideas and pull everything together into a cohesive design. He listened well, and every time he'd send photos of components for the remodel, they were exactly what I had envisioned. Everything came together with amazing craftsmanship and I couldn't be happier. There were also the inevitable surprises, and Sergio did additional work within the original quote to resolve the problems uncovered during the renovation including cut/unsupported joists. I'll be calling when I remodel my bathroom.
Description of Work: Kitchen Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,000

Response from Creative Tile Concepts
Thank you very much, it has been a pleasure working with you guys. I'll see you when you'll be ready for the bathrooms. I don't know how it works, but it seems that you only have one picture showing your old kitchen.

Sandra and Tom B.
05/2016
5.0
ceramic tile, home remodeling
  + 0 more
Sergio was easily reached for scheduling the project, showed up on time and completed the project in one day as planned. Sergio and his helper were very professional, easy to work with and did an outstanding job and did not make a mess. Needless to say, we love our backsplash and we would most definitely use him again and highly recommend him to others. He is also a very nice person and wanted to make sure we were satisfied.
Description of Work: Installed kitchen backsplash using ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

kenny V.
04/2016
5.0
ceramic tile, home remodeling
  + 0 more
Our house was built in 1960 and the bathroom reflected that era, not to mention the grout in the bath surround was in dire need of attention. So once we gathered up the initiative (and funds) we went through the process of receiving quotes and interviewing contractors. Being a contractor at one time myself, and having owned four homes over the years, we where well aware of the necessary effort and expertise it would take to do a quality job. With that in mind we narrowed the playing field down to three companies - all of which had come very highly rated. We chose Creative Tile Concepts, not so much for the price (that certainly was a consideration, but all quotes where within the same range), but because of the attention to detail I felt that Sergio Esposito - the owner/operator, would bring to the table. Out of the three estimates, Sergio's quote was the only one to mention using Kerdi membrane (water proofing) and Ditra board (floor). Because of the age (and perhaps lack of maintenance of the existing tile) waterproofing the surround and flooring were an absolute necessity. Wrapping the shower area after the installation of backer board with the Kerdi prevents any possibility of water leakage. Additionally, using the Ditra for the floor simplifies the floor tile process as it is lighter and easier to work with than hardy board or cement board. So, I had originally opted to do the demo myself, however after speaking with Sergio we decided to have his team take on that project. That would speed up the work, plus they would dispose of the material. Anyone who has ever had to deal with the old style of mudset will understand what a difficult job that entails. Mudset is a combination of cement and sand spread over a metal lattice before the tile is laid. The result is a very dusty, heavy and extremely hard to remove mess. Better to pay someone else than to take on the aggravation (not to mention doing it for free). We provided all the tile in the form of 12" porcelain with a 3" glass accent running midway around the complete bathroom. Additionally, we requested a built in niche, that Sergio graciously custom built for use as we didn't care for the standard sizes of the preformed units. Ours is comprised of two cubbies, each about 11" tall. Now that this is complete, I don't think we could have asked for anything better. A 55 year old home tends to settle with time, ours certainly has. Not only did Sergio and his crew take extra care in honoring our wishes, but went the extra mile in assuring that all walls where plumb and the floor was level - neither was true of our bathroom previously. Once the flooring was removed, it was discovered that we had a water "issue" around the toilet, which required the replacement of the sub-floor. Sergio took care of all of it. As a matter of fact, he assisted me in installing our sink/vanity and the flush mounted medicine cabinet - none of which was required, but just being exceedingly friendly. Probably couldn't have gotten my friends to help with that - you know schedules and all. :) We now have a beautiful new bathroom that simply exceeded our expectations. Would I hire Sergio and his crew again - absolutely and without hesitation. His attention to detail, correcting things that needed fixing instead of applying a band-aid truly show not only his professionalism, but his skill as a craftsman. Cheers.
Description of Work: Provided an estimate to remove the existing tile shower surround for our 1960's bathroom, remove the vinyl floor and to tile the floor, bath/shower surround and all walls. We also requested a custom sized shower niche. We provided the tile; they provide all labor, setting material and waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,253

John A.
04/2016
5.0
ceramic tile, home remodeling
  + 0 more
They encountered numerous problems, but always came up with solutions to get the job done. In the breakfast room, the sub-floor turned out to be out of level to the extent that the newly installed tile did not allow the door to the garage to open without striking the tile. The solution was to grind the sub-flooring and use leveling compound to provide a completely level base for the new tile. The final result was perfectly level and a beautiful installation. The other major problem was in one bathroom where the original builder had glued the 4 x 4 tile directly on the plywood sub-flooring. Despite their best efforts, when the existing tile was removed it resulted in a very uneven surface, unsuitable for installation of the new tile. Sergio and his team brought in a diamond-bit grinding tool to resurface the sub-flooring and provide a sound and level base for the new tile installation. We could not be happier with the work that Sergio and his team did. You can always tell when people take real pride in what they do.
Description of Work: Sergio and his team were outstanding artisans in the work they did. We had them remove the existing flooring in five rooms and install three different tiles. The flooring that was removed ranged from sheet linoleum to builder grade 4 x 4 tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,300

Ashley E.
10/2015
5.0
ceramic tile, home remodeling, marble & granite
  + 1 more
I would highly recommend Sergio. He is very professional and cares a lot about what he does. He and his very small team are highly skilled in the art of tile. We purchased a house with a horrible DIY gone wrong slate master bathroom (tiles installed backwards in the shower, uneven slate tile floor, and creative plumbing) knowing that we'd need to gut and fix that bathroom. They were able to handle all of the issues we discovered as the demo went on and fixed all of them. Sergio worked with our schedule so we didn't have to take too many days off work. Other than deciding on the stone itself we let him handle the shower design and it came out beautifully!! The design and tile work really are a work of art! We are so very happy with our new bathroom! Hoping to hire him in the future to redo our fireplace.
Description of Work: Complete demo of slate tile in large master bathroom (floor and shower), some drywall fixing/plumbing work, install of travertine tile floor and shower, install of frameless glass shower door, reinstall of toilet/tub/sink cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Don D.
04/2015
5.0
ceramic tile
  + -1 more
He came Tuesday and Wednesday last week and did a great job. The cost was for his work. I bought the tile and he brought all the necessary materials to put the tile up. There were two walls. He is very professional. He is very good, meticulous, and clean. He cleans everything up. He just came in and did a great job. It looks great. I definitely would use him again in the future. I got a few of his cards and if my neighbors want someone who is very good, I would just hand them a card.
Description of Work: For ceramic tile, I just had Creative Tile Concepts. His name is Mr. Sergio Esposito. He did a kitchen backsplash for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michael V.
10/2014
4.0
ceramic tile
  + -1 more
unknown
Description of Work: We are still working with them to measure, etc. for the work to be done.

Rating CategoryRating out of 5
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Francis M.
10/2014
5.0
ceramic tile
  + -1 more
Very pleased with the results, would not hesitate to use Sergio again.
Description of Work: Tiled small bathroom floor with an unusual /creative design

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joe T.
08/2014
5.0
ceramic tile
  + -1 more
Everything went extremely well. Sergio was a pleasure to work with and was extremely detailed in his work. He was very flexible and worked around my schedule to get the job done. He takes great pride in his work and it shows. I would not hesitate to use him on any of my tile needs in the future. He is a great guy and pays attention to the details.
Description of Work: Installed a mosaic tile kitchen backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benedicte M.
06/2014
5.0
ceramic tile, flooring contractor
  + 0 more
Sergio answered my request in less than 24 hrs, gave us a competitive quote and was punctual and most professional. Sergio does not cut corners you can tell he is passionate about what he does and wants to do it the right way. We would used Sergio again without a doubt and would recommend his services without hesitation. Our floor looks amazing!
Description of Work: We were under a deadline to get the entry way and a 1/2 bath tiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Paul L.
04/2014
5.0
ceramic tile, home remodeling
  + 0 more
Sergio worked with the insurance adjuster making sure the job was priced right..He had the materials on the job site on time and completed the work as scheduled.Our neighbors raved about the new bathroom. A few took pictures and asked for estimates.Sergio is the best there is out there.
Description of Work: Sergio Esposito renovated my Downstairs Bathroom, after an overweight guest fell and destroyed the tub. He replaced the Bathtub and did extensive tile work on the floor and walls. He had to rip out the existing wall,plumbing, for the tub and modify it to fit the new tub. The mosaic pattern he put on the floors and wall, was a thing of art. I call Sergio Esposito, when ever I need something done in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Paul L.
01/2014
5.0
ceramic tile, home remodeling
  + 0 more
Perfect see what he did for my home.
Description of Work: Sergio renovated 3 Bathrooms , ripped out all my copper pipes, which were leaking. and replaced them with pex. Problem solved. The quality of his work was unbelievable. His tile job was beautiful to behold. My wife and I constantly receive compliments on the job He performed for us in the bathrooms. Sergio was honest and educated us, on the proper installation of tile and all aspects of the job he was doing. Upon completion He was contracted to do a total renovation of my house. I was sick of all the con men out who had failed to perform and cheated me out of my hard earned money.Sergio will treat you honestly and respect. In 2012 He renovated the house.Impeccable Carpentry work molding onbase and ceiling. Tile work ,whose tolerances were tight, even in the closet ( none of the " When in DOUBT GROUT garbage I saw in other contractors) Sergio built us extended concrete pads in front of our outside stairs and then covered them in Mosaic Slate. Everyone that comes to the house. Goes Crazy over the work he completed. I open my home for your inspection to prove that what I am telling you is Gospel. Call Paul at 434 632 4165. When it comes to.Tile renovations Sergio is my First Choice. Work 100% Guaranteed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Vivian D.
10/2013
5.0
ceramic tile, home remodeling
  + 0 more
Sergio came onto my job as a subcontractor to my main contractor when their own guys were totally incompetent and we were completely upset with how the job was (not) going. Apparently, they were starting to subcontract with Sergio on a regular basis. His work is lovely, very professional. He isn't the fastest worker but he is very precise and will do things exactly as you envision them. He likes to see his customers happy. I'm estimating the cost since the cost was included in the total bathroom remodel and I can't say how much of the bath remodel cost was his work since the contract was signed before he came onto the job.
Description of Work: Tiled shower and floor.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    8 Austin Dr., Palmyra, VA 22963


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    2705093107
    Trade License Locale
    VA
    Trade License Authority
    Virginia Department of Professional and Occupational Regulation
    Trade License Expiration
    03/31/2023
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Marble and Granite

    FAQ

    Creative Tile Concepts is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:30 PM

    Tuesday: 8:00 AM - 6:30 PM

    Wednesday: 8:00 AM - 6:30 PM

    Thursday: 8:00 AM - 6:30 PM

    Friday: 8:00 AM - 6:30 PM

    Saturday: Closed

    Creative Tile Concepts accepts the following forms of payment: Check
    No, Creative Tile Concepts does not offer free project estimates.
    No, Creative Tile Concepts does not offer eco-friendly accreditations.
    No, Creative Tile Concepts does not offer a senior discount.
    No, Creative Tile Concepts does not offer emergency services.
    Yes, Creative Tile Concepts offers warranties.
    Creative Tile Concepts offers the following services: Specialized in kitchen and bathroom remodeling,installation of ceramic, marble,granite, and other stone tiles. Custom showers and kitchen backsplashes

    Contact information

    8 Austin Dr., Palmyra, VA 22963


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    Closed