"Thank you very much for taking the time to leave your review. Mr. Handyman Team."

"Good morning, We understand that there are customers that dislike having to pay [Member Name Removed] fee for an estimate. However, we value our technicians time, effort, and expertise to provide an accurate assessment of the requested work. As we also appreciate our customers, this fee is refundable upon booking. We hope that you will consider us in the future and if you have any more questions regarding our estimate fees, please do not hesitate to contact our office. - Mr. Handyman Team"

"Wow, what a great review, thank you for taking the time to provide feedback! Our technicians at Mr. Handyman of Fairfax and Eastern Loudoun Counties are highly skilled and strive to be courteous and professional. It was a pleasure assisting you with your attic fan replacement! Let us know if we can be of any further assistance to you!"

"What a great review, we appreciate your feedback! Thank you for contacting Mr. Handyman to assist with your home repair needs! Please keep us in mind if you require any assistance in the future!"

"Your satisfaction is our priority, thank you for taking the time to write your review. Mr. Handyman Team"

"We apologize for not getting back to you in a timely manner. As you stated, our initial response time was quick. At Mr. Handyman our customers are a priority and we strive to exceed expectations. We hope if you ever need any future Handyman services you reach out to us again, we would appreciate the opportunity to work with you. Thank you, Mr. Handyman Team"

"Thank you for taking the time to review our company! Customer feedback is an important part of our company, we are happy to hear you were satisfied with our work. Mr. Handyman Team"

"It was a pleasure working with you and to provide excellent service. Thank you for takinfg the time to review our company. Mr. Handyman Team"

"Thank you for your review of our company. Unfortunately, it is a challenge at times to work around expected weather. Mr. Handyman consistently reviews our policies when it comes to these types of things and strive to make necessary changes in hopes of avoiding changing appointment times of our customers. Your feedback is very important to us. Thank you, Mr. Handyman Team"

"Your satisfaction is our priority, thank you for your review. Mr. Handyman Team"

"We are pleased you had a good experience working with our team. We appreciate your feedback. Thank you Mr. Handyman Team"

"Thank you for your review, we really appreciate that you took the time to write your feedback. Mr. Handyman Team"

"We are sorry that you were unhappy with our service, and we understand your decision at the time not to proceed with the job. We provided our estimate based on the photos that you had sent, but unfortunately when our technician arrived onsite he discovered wood rot that was far more extensive than we had realized during our communications with you. We pride ourselves on our integrity and honestly, so it was most certainly not our intent to bait and switch, which is why our technician immediately notified you of the problems he noted before beginning any work. Again, we are sorry that we were not able to service you."

"Thank you Mr. [Member Name Removed] for taking the time to write a review. We appreciate your business, Mr. Handyman"

"We appreciated you taking the time to write your review. Thank you Mr. Handyman Team"

"Good Afternoon, We are sorry about your experience and would have liked to make it right by offering a technician to come out free of charge to complete the services the previous technician could not. It is unfortunate we are just now hearing this and you have already hired some one else to complete the work. We do appreciate your feedback. Mr. Handyman Team"

"Good Afternoon, Thank you so much for taking the time to give us some feedback about your experience with our services. We do apologies if our email was not clear that we saw in the photos you provided , wood rot was present and to what extent is unclear until the technician removes the piece. Thus being the reason the job took more time and the estimate was higher. In the future we will be sure to reiterate this not only through email but on the phone as well or any other method to communicate to a customer the possibility of an estimate being higher for unforeseen reasons. We appreciate your business. Mr. Handyman Team"

"Hi Mr. [Member Name Removed], thanks for the wonderful review! We are happy we were able to help you with the tile work! We put customer experience and satisfaction as our priority! Please keep us in mind for the future should you require assistance."

"We are glad that we were able to meet your expectations. Thank you very much for taking the time to write this review. Mr. Handyman Team"

"Thank you very much for taking the time to write your feedback. Mr. Handyman Team"

"We appreciate you taking the time to write this kind review. Mr. Handyman Team"

"Thank you for your positive review and we are glad you liked the work that our technician did. We appreciate the feedback regarding our estimation of time needed, and we will review that with our estimators. Mr. Handyman Team"