Hi folks. My name is Rakim and I and my son Charles own and operate this company together and are blessed to be given the opportunity to do so. I am a N.A.T.E. certified Master Tradesman and a father of 8. I'm training my son in the HVAC trade and on how to be successful while operating a business with integrity. Charles is a graduate of Monacan High School and J. Sergeant Reynolds Community College and has been in the trade for several years now. I have worked for a few of the largest and smallest HVAC companies in the area over the years and I know everything they are doing right and what they are doing wrong. We get it. We believe we can do a better job at service and keep the price more reasonable. So far we have proven that to be true. We are so sincerely appreciative of you helping us grow and being a part of our success story.
Business highlights
8 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Family Owned & Operated
Services we offer
Your Community Heating & cooling offers the best in professional maintenance, repair, replacement and installation of the following equipment; heat pumps, air conditioners, gas furnaces, duct systems, packaged units including rooftop for resident and light commercial.
Our AC broke and it did not make sense to fix it so we opted to have a new HVAC system installed. Rakim was recommended and he gave a reasonable quote for the work. He was knowledgeable, professional and let me know how the process would work. He installed a new air handler and compressor along with a new thermostat. The system is running great and we are really happy with his work and the equipment. We had a minor issue with the thermostat when we turned on the heat and he came out within an hour and fixed the issue. I would definitely use his services again for maintenance, repair and replacement of the HVAC equipment.
Description of Work: We needed an entire new HVAC system installed at our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Bob H.
10/2018
5.0
heating & air conditioning/hvac
 + -1 more
Rakim reset the unit and thoroughly explained the problem to us. He will continue to be our go-to person for all of our heating and cooling needs.
Description of Work: The lower level heat pump wasn't running.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mister J.
10/2018
5.0
heating & air conditioning/hvac
 + -1 more
Your Community Heating and Cooling was very professional and took the time to explain everything to me about the new furnace, also did the job correctly without rushing, so that the job was done right, I would not hesitate at all to call them again for any heating and cooling work! Its great to have this company serving the community.
Description of Work: Gas Furnace Installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elias A.
08/2018
5.0
heating & air conditioning/hvac
 + -1 more
It was excellent
Description of Work: Replace HVAC systems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley M.
08/2018
5.0
heating & air conditioning/hvac
 + -1 more
They came the same day I called and got my AC working again. They were on time, polite, and did a great job. Highly recommend and cheaper than bigger companies!
Description of Work: Fixed broken AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kylo R.
07/2018
2.0
heating & air conditioning/hvac
 + -1 more
The owner responded rather quickly through a message I had sent earlier in the day. He arrived, and assessed the unit. He cleaned one part of the unit which was slightly clogged with grit, and assured me that would fix the problem. He filled unit with a little freon, and charged me almost $250. Needless to say, that was not the problem, and I had to reached out to another company to fix the problem. Very disappointed.
Description of Work: Repair an a/c unit that was leaking.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from Your Community Heating & Cooling
Hello Mr [Member Name Removed]. thanks for leaving your feedback. I am always looking for ways to improve my service as well as improve my customers understand of the service performed. Im very sorry that you are not happy with the work I did because I pride myself on doing what I do very well (As is evedenced by my unanimous A reviews; except for yours) With that said I would like to offer you an opportunity to be refunded the full amount of your service bill for that day. I have found in my experience that, more often than not, misunderstanding is what leads to disatisfaction. I could not help but to notice that I performed the service at your home on May 7th but you did not leave your review until July 17th, Nearly 2 and a 1/2 months later. I am only bringing this up in the interests of fairness. If it is the case that you needed to call another heating and air conditioning company out 2 and a 1/2 months later to make a repair, then it can not be said with any confidence at all that I did not perform the correct repair on the day that I was there. However if you would forward me the service invoice that the 2nd company left for you, via email or a sharp picture text, I would be happy to review it. If that invoice states or even suggest, if it even can be loosely deduced that I did not perform the correct service on the day that I was there then I will completely refund all of your money. You mentioned,after 2 and a 1/2 months, That only one small part of your condenser coil was dirty. And you used that to suggest that there was no value in the service of cleaning the coil. Any technician who is worth his salt will tell you that this is a misunderstanding on your part. Dirt on the surface of a condenser coil or evaporator coil will begin to affect system pressures and temperatures and system efficiency long before the accumulation of that dirt becomes physically visible to the eye. Very often, dramatic changes in how a system is running can be seen after the chemical cleaning of even a coil that did not appear to be dirty on any part of it. I try to always explained the details of what I do while I'm at the customer's home so they can have an understanding of the value of what I do. The passing of time will undoubtedly Affect the understanding that I leave with the customer and when that is coupled with the frustration of a new repair bill, It can lead to situations like this. I am a master technician and a 16 year veteran of my trade and I assure you that if I diagnosed your system was low on refrigerant and added refrigerant to the system then that is what was needed. You should know that any time you add refrigerant to a system it is an indication that you have a leak. And leaks are not guaranteed to hold freon for any particular time. It would have been entirely possible for the freon to leak out in one week, let alone 2 and a 1/2 months. One other thing Mr. [Member Name Removed]. I have also seen it happen, with myself and with other technicians, who go to make a repair to a system, Only to have that same system breakdown again a couple days later for something completely unrelated and unforeseeable. If someone replaced a sensor under the hood of your car and then the Next day the muffler fell off of the rear of your car, you would not think of blaming the guy who just replaced a simple electrical sensor under the hood. That's because people understand cars better than they do air conditioners. The fact that you had an additional issue with your air conditioner in no way suggested I did not make the correct repair the day I was there. However if you're new invoice suggest that, then I will certainly refund your money. just send it to me and I will review it. Thanks again for your feedback.
Terry S.
07/2018
5.0
heating & air conditioning/hvac
 + -1 more
Maintenance resulted in repairs being required. The Dual Capacitor on the AC unit required replacing and a leak was found. The Tech was great. He showed me where the leak was and fixed it. He also had me watch as he tested the Capacitor and explained the results to me. He had the required parts on his truck. He made the repairs and the unit is working fine. The cost was reasonable. I have a new HAVC man. I look forward to working with him again.
Description of Work: Routine HVAC Maintenance that required repairs be made
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shawn R.
08/2017
5.0
heating & air conditioning/hvac
 + -1 more
It went well he was very professional, I will use him again.
Description of Work: Ac work capacitor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Sherron M.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
He was courteous, explained the problem, advised me how to optimize the unit's function. (It's over 20 years old!) It's been more than 2 weeks and no more AC problems. We will definitely call him for a new system when this unit needs replacement.
Description of Work: Air conditioning had stopped working. My husband thought that fan needed replacement, but we decided to call a professional and it turned out to be a capacitor. Freon also needed slight replenishment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Joshua D.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
As good as it gets. After assessing the project and giving and estimate, the project was completed entirely in one day, despite a couple unforeseen conditions. The installer was professional, thorough, and very fair. I could not be happier with the quality and value I received.
Description of Work: Central AC unit stopped working. Replaced heat pump with new unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Douglas H.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
GREAT excellent work
Description of Work: A/C service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Crystal B.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Reached out to him on Friday evening and he was here Saturday morning before 9am!
Description of Work: HVAC uneven on floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stuart W.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Outstanding
Description of Work: Unit was not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ramanath A.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Smoith & friendly
Description of Work: Good service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Robert T.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
This man is extremely professional and detail oriented. Professional, clean, and well spoken. Will definitely ask for his services in the future.
Description of Work: This man is extremely professional and detail oriented. Professional, clean, and well spoken. Will definitely ask for his services in the future.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
willie R.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Great, Rakim got back to me within minutes and was at my house by 8am as discussed. He was professional and fixed my A/C with no issues that day.
Description of Work: Home A/C work, needed help on hottest day so far this summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven G.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Excellent, I was very pleased with the pricing and services provided.
Description of Work: A/C maintenance, I had a part that needed to get replaced in order for my AC to work correctly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Robert S.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
This A/C technician was by far the best I have used in some time. He did not try to sell me anything or tell me my air conditioner was in need of replacement. That always seems to the the tactic of many technicians. I would strongly recommend this company and this technician to anyone. Robert Stansberry, satisfied customer.
Description of Work: He cleaned it, as well as the heating system. He also added a small amount of freon to make the system more efficient. He did not detect any leaks and felt our A/C and heating system were working just fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Your Community Heating & Cooling
Hey thanks I really appreciate you taking the time to leave a review, it really means a lot to me. please call me if you need any assistance in the future. Have a great weekend! And congratulations and good luck with the new house.
Richard T.
07/2017
5.0
heating & air conditioning/hvac
 + -1 more
Great service!
Description of Work: AC went out and temperature in the house got up to 80+ degrees. He was on site within 30min of calling. Fixed the issue in 20min and even showed me how to prevent it from happening in the future. Professional, friendly, and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Your Community Heating & Cooling
It was a pleasure Sir. And remember, a cap full of bleach, once a month during the cooling season should help keep that from happening.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning
FAQ
Your Community Heating & Cooling is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Your Community Heating & Cooling accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
Yes, Your Community Heating & Cooling offers free project estimates.
No, Your Community Heating & Cooling does not offer eco-friendly accreditations.
No, Your Community Heating & Cooling does not offer a senior discount.
No, Your Community Heating & Cooling does not offer emergency services.
Yes, Your Community Heating & Cooling offers warranties.
Your Community Heating & Cooling offers the following services: Your Community Heating & cooling offers the best in professional maintenance, repair, replacement and installation of the following equipment; heat pumps, air conditioners, gas furnaces, duct systems, packaged units including rooftop for resident and light commercial.