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HOME PRO REMODELING & BUILDING LLC

4.9(
7
)

General Remodeling, Kitchen and Bath Remodeling, Windows,

... +22 more

About us

N/A

Business highlights

36 years of trusted experience

Services we offer

KITCHENS, BATHROOMS, ROOM ADDITIONS, BASEMENTS, SUNROOMS, SCREENED PORCHES, DECKS, REPLACE WINDOWS, INTERIOR & EXTERIOR DOORS, DORMERS & SKYLIGHTS, SIDING, TRIM, GUTTERS, DOWNSPOUTS, CERAMIC TILE, LAMINATE & WOOD FLOORS, ROT REPAIR, STORM & WATER DAMAGE, CABINETRY, LIGHTING, BARNS, SHEDS, HANDYMAN, DRYWALL, ALL FLOORING, PLUMBING, ELECTRICAL, CLOSETS, & COUNTERTOPS.

Amenities

Free Estimates
Yes

Accepted payment methods

Check

Reviews

4.97 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%
Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Write a review
Showing 1-7 of 7 reviews
Bridget I.
03/2015
5.0
home remodeling
  + -1 more
They did a great job. They have great attention to detail. They gave many options for us to chose from.
Description of Work: They did a bathroom remodel.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
charles T.
01/2015
5.0
decks, doors, remodeling, home remodeling, replacement windows
  + 3 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
debbie H.
04/2013
5.0
decks, replacement windows, doors
  + 1 more
They were excellent. They had my referral. They are a little expensive. They did a great job. They put up with my husband to provide a good service. We got what we paid for. We got an excellent new deck. We got an excellent service and if we had any questions, they came back. It was worth for what we paid for. They were good. They were working 100%. They had access to the house. We were very comfortable with them going into the house if they needed to. It was an overall a very good experience. They did a really good job with the windows. We were very pleased with them.
Description of Work: Home Pro Remodeling & Building LLC built a deck, replaced french doors and put garden windows in the kitchen.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
William H.
02/2012
5.0
remodeling, home remodeling
  + 0 more
Brian Ray, the owner was very thorough and did exactly what he stated he would do at estimate time. His staff were polite and all business. We only had minor delays due to some damaged items which had to be replaced. I would recommend him highly.
Description of Work: Remodel complete downstairs bathroom including replacing tub, toilet, and vanity. New vinyl floor, new doors, Tile bath enclosure with new doors, porcelain tub.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Shawna L.
10/2011
1.0
remodeling
  + -1 more
Never got the chance to know
Description of Work: I contacted HomePro to get a quote on some work I wanted done in my house. Brian called me back and made an appointment to come out to my house to provide me with a quote. We went through what I wanted done, and he provided some excellent ideas. I was impressed with his input and suggestions, but that is where my good feelings stopped. I never got a quote for the projects we discussed. Even after a call to Brian, his reply stating that they were busy with storm repairs, and I would recieve the quote shortly. I understand about the storm and waited for the quote. Well my quote never came and i did not even get a phone call. Totally unprofessional! I feel like my job may not have been a big money job and that is the reason I never got my quote!
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from HOME PRO REMODELING & BUILDING LLC
Naturally, this is not the kind of report that any company likes to see and it's certainly not the way that we like to do business. We are a small company and, on a rare occasion, we just get overloaded and someone may not get an estimate. For the past 7 weeks or so, it's been due to the overwhelming amount of storm damage related work that we have been asked to deal with. As most everyone in this area knows, we got hit pretty hard by Hurricane Irene back at the very end of August and, since that date, it seems like all we have done is prepare insurance estimates, deal with insurance adjusters and repair homes that were badly damaged by falling trees. As Member says in her report, I did meet with her back in September and I did tell her that I would get her an estimate in just a few weeks. As much as I hate it when this happens, I just never seemed to get the time to get the estimate finished and out to her in a timely manner before I found that there was a negative report here on Angie's List. She is certainly right when she says that I didn't respond in a timely manner and this is definitely NOT the way that we like to do business. In retrospect, I probably should have just told her right up front that we were overwhelmed at that point with storm damage related calls and that I probably couldn't get her an estimate in a timely manner......but, that's hindsight. I figured I could handle it all, but I couldn't. I called her back after I saw the negative report and left a message on her voicemail telling her that the estimate was almost finished and that I could probably get it finished, typed up and out to her in just a few days if she was still interested........but I got no further response from her. We are now in the latter half of October and things are finally starting to slow down a little bit and, hopefully, this kind of thing won't happen again. When I called Member, I sincerely apologized. This is actually the first negative report of any kind that we have gotten in more than 20 years in business and it bothers me a lot.......but, at this point, there doesn't seem to be much that I can do about it. I will say one thing though, this negative report was about not getting an estimate. It was not about work that was poorly done. We will certainly try not to let this kind of thing happen again in the future.
Jim L.
01/2011
5.0
remodeling, replacement windows
  + 0 more
He was good. When he put in the huge window it looked exactly like the old one. The quality was excellent and they were good. There are a lot of people that do windows but a lot of contractors didn't want to do this type of job. We might consider using him again for some future work that we are going to have done.
Description of Work: I used Home Pro Remodeling & Building to replace two windows. There was a huge window at the front of the house. It was about 15 feet high by 10 feet wide and had to be custom made.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
08/2006
5.0
remodeling
  + -1 more
This is the second time we have hired Home Pro, as the first time was a screened in porch. They did such a great job with that, we did not hesitate to hire them for this job. The kitchen remodeling took about a week and a half and we were able to use the kitchen the whole time. They were very clean about the work and the remodeling has really opened up the kitchen.
Description of Work: Home Pro Remodeling added a foyer, and reconfigured the dimensions of the kitchen. The foyer is about eight by seven feet, and the doorway leading into the kitchen was enlarged. They also installed linoleum in the newly built foyer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Response from HOME PRO REMODELING & BUILDING LLC
THANKS, WE APPRECIATE YOUR KIND WORDS. AS THE CUSTOMER INDICATED, THIS WAS THE SECOND MAJOR REMODELING PROJECT THAT WE HAD DONE FOR THEM. THEY ARE GREAT FOLKS TO WORK FOR AND I HOPE WE GET THE OPPORTUNITY TO DO MORE WORK FOR THEM IN THE FUTURE. BOTH JOBS THAT WE HAVE DONE FOR THESE FOLKS WENT VERY SMOOTHLY AND, I THINK, THEY WERE AS HAPPY WITH THE FINAL OUTCOME AS I WAS. THANKS AGAIN FOR THE GREAT REPORT.

    Contact information

    5101 MONZA CRT, North Chesterfield, VA 23234

    www.homeproremodel.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    General Remodeling,
    Kitchen and Bath Remodeling,
    Windows,
    Doors,
    Decks and Porches,
    Solar Panels,
    Sunrooms and Patio Enclosures,
    Marble and Granite,
    Finished Carpentry and Woodworking,
    Skylights,
    Water & Smoke Damage,
    Stone and Gravel

    FAQ

    HOME PRO REMODELING & BUILDING LLC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: Closed

    HOME PRO REMODELING & BUILDING LLC accepts the following forms of payment: Check
    Yes, HOME PRO REMODELING & BUILDING LLC offers free project estimates.
    No, HOME PRO REMODELING & BUILDING LLC does not offer eco-friendly accreditations.
    No, HOME PRO REMODELING & BUILDING LLC does not offer a senior discount.
    No, HOME PRO REMODELING & BUILDING LLC does not offer emergency services.
    No, HOME PRO REMODELING & BUILDING LLC does not offer warranties.
    HOME PRO REMODELING & BUILDING LLC offers the following services: KITCHENS, BATHROOMS, ROOM ADDITIONS, BASEMENTS, SUNROOMS, SCREENED PORCHES, DECKS, REPLACE WINDOWS, INTERIOR & EXTERIOR DOORS, DORMERS & SKYLIGHTS, SIDING, TRIM, GUTTERS, DOWNSPOUTS, CERAMIC TILE, LAMINATE & WOOD FLOORS, ROT REPAIR, STORM & WATER DAMAGE, CABINETRY, LIGHTING, BARNS, SHEDS, HANDYMAN, DRYWALL, ALL FLOORING, PLUMBING, ELECTRICAL, CLOSETS, & COUNTERTOPS.

    Contact information

    5101 MONZA CRT, North Chesterfield, VA 23234

    www.homeproremodel.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    Closed