The BrickKicker Home Inspections

This is no longer a complaint or request to provide a service that is owed to me. This review is now just to offer feedback to inform this company how completely unsatisfied I am and hopefully save the next customer from the same dissatisfaction. I am a first time home buyer, so you can only imagine how excited I was once we got close to closing, to just hurry up and get it over with. I hired Brickkickers to perform my inspection shortly before my closing date. I hired Brickkickers with faith and trust that they will help me make an informed decision. Immediately after rendered services I tended to some of the items the adjuster recommended, because he was the professional- he was who I trusted. I completely understand that I am simply paying for the opinion of the adjuster- strictly an opinion, however I trusted that opinion and lack thereof. Not even a week after living in my home, a few things started to go wrong. Things such as the garbage disposal, toilet leaks, the water pressure. Every repair person I've had come out says that it should have easily been detected by the inspector. It upsets me every time I hear it because I know its true. It upsets me that I am paying for these repairs when had the adjuster noted them in his report, they could have been taken care of by the previous owners prior to closing... had I known about them. I get that this is just an opinion, however I would expect for these opinions to have been notated. I should have been informed in writing that these concerns should be tended to- but they weren't. So not only have I paid $300+ for Brickkickers service, but I still ended up paying for the repairs that the service should have prevented me from paying. I trusted Brickkickers to assist in my decision to purchase this home in its condition, and Brickkickers failed me miserably! The adjuster finally came back out after repeatedly having to contact him and his boss to address some of my concerns and he simply said to my face, its not his job to detect these problems. He said how would he know there was a problem with the washer machine when he simply just lets it run- He does a basic check. For $300+ anyone would expect a little more of a better opinion than just the "basic". I was completely taken advantage of because I wasn't knowledgeable. And its unfair because I knew I wasn't knowledgeable to make an informed decision and trusted Brickkickers to be there for me- and they weren't. I would NEVER recommend any of my family members or friends to use this service for a home inspection. Never!

We thought everything was good with our house. Brought out Mike from The Brickkicker and he seemed like he had all the right knowledge. Then come to the after purchase of the house we found this service to be garbage. Within one week of purchasing we started finding out things wrong that were stupid obvious for a "Well Trained" inspector. The inspector report seemed thorough but actual with my eyes said different. First of all I've dealt with other inspectors before and didn't think I would have to question the reputation of a well known company. There were various issues through the house and even a huge crack going up the masonry between the brick on the back side of the house. That's what happens when you don't spot check the inspector or why hire one at all if you feel like you could have done a better inspection. What makes me mad, is the fact that I bought a service and brought these people out not once, but twice for a follow up inspection. I will go back to my old home inspector and not use another recommendation. List of Items with issues (Even some listed in report and supposedly rechecked for correction) -Light Fixtures -Electrical outlets -Electrical switch's -Foundation drooping -Mortar cracks -Attic fan inoperable -Missing fascia pieces -Lifted shingles -Rodent issues in attic -Gutter issues -Counter top issues -Garage door issues -Duct work issues

Mike and team were amazing. They were very thorough in the home inspection. They were knowlegeable in what they do, answered all of my questions. Additionally, they went over safety tips and provided information on maintaining my new construction home. The end report was provided immediately and included images that were taken during the inspection. I would definitely recommend this home inspector to others!!! I now feel comfortable about my purchase!

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It was a horrible experience. He was very rude, he refused to go over any of his findings with me, and he didn't do a thorough inspection because he neglected to inspect nearly 600 square feet of the house. Furthermore, he did such a bad job that my realtor reimbursed me the money that I paid for the inspection.

This company is too much about fluff and not about details. Fancy binder and enough stuff found to not break the Realtor's deal. It was ridiculous. What did they miss: two bad hot water heaters, circular pump that was broken, 3 running toilets, 3 leaking faucets, rear door, garage side door and mud room doors door jams and rubber strip prohibits from shutting all of the way, A/C escapes. $6,000+ to repair, thanks BrickKickers! Buyer beware!

Mark and his colleague were extremely thorough. The home is a foreclosure and has been empty for some time. Mark and his colleague pointed out dozens of things that should be addressed, some major, some minor, but they left no stone unturned. I received a lengthy, detailed report via email, complete with photos, by the end of the day. They arrived early and stayed until I couldn't come up with any further questions. I can remember buying my first home 15 years ago and paying a home inspector a comparable fee (actually more since it was in 1999 dollars) and all he did was hang out in my future garage for a couple hours checking out the fuse box. The Brick Kickers were on the roof, under the house and in every nook and cranny checking out every system. Terrific all around.

It went really well. He was very thorough. The only thing that was unexpected I guess would be that he seemed a little late due to traffic. The inspection itself went well. They were very professional and very polite. They got the job done really quickly. They knew exactly what they were doing.

Follow him around

They were punctual and easy to communicate with. They educated us and kept us abreast to what was going on. They provided great referrals and made sure we are ready to proceed when the test results return in 3 days. The report itself is very detailed and will highlight the exact cause. I was really impressed. They were relaxed and did a great job. It was just an awesome experience.

Very professional performance! Exceeded all expectations. Provided a detailed report as well as a verbal explanation of the written report. Use him for your home inspection!

He was really good and very thorough. He had a nice camera and took pictures of everything that he thought had to be taken. He gave a really nice report which had every switch and outlet he had tested in the house. He check on all the plumbing as well. He took the time to explain everything that concerned him with details of why and what it would take to fix it. He would let me know if I should call somebody or do it myself. My overall experience with him has been excellent.